Frans van Houten
Analyst · Goldman Sachs. Please state your question
Yes. Thanks. Hello everyone and thank you for joining us today. I hope that you and your families are keeping safe and well. Let me upfront mention the upcoming field actions related to the component quality issue in our sleep apnea therapy devices that we announced back in June, right. I shall to talk about that first, as you understand because of the impact that it is having on patients as well as their well-being which is at the heart of everything we do at Philips. And I want you to know that we have mobilized the necessary resources across the company to address this issue effectively and I will come back later in this call with more details. Zooming out, the COVID-19 pandemic is clearly not over and our teams are very focused on delivering against what we call the triple duty of care, of meeting customer needs, safeguarding their health and safety of employees, ensuring business continuity. Despite the impact of COVID, we delivered actually strong performance momentum in all our businesses except for the Sleep & Respiratory care business. This resulted in 9% comparable sales growth, an adjusted EBITDA margin increase of almost 300 basis points and a free cash flow of €167 million for the group in the second quarter. We are very encouraged by the close to 30% comparable order intake growth for the Diagnosis & Treatment business with all major markets contributing, driven by the improvement of hospital CapEx and elective procedures and the very positive customer response to our innovative products and solutions. Order intake for the Connected Care businesses decreased, of course, following the exceptional growth of last year as well as the headwinds in the Sleep & Respiratory care business. Personal Health delivered strong 33% revenue growth in the quarter. Now I would like to provide some color on some of our initiative to respond to the needs of today's hospital leaders across the globe as they plan for the future. Highlighting our strength in smart diagnostic systems, in the second quarter we introduced the Spectral CT 7500. Let me spend a minute on this innovation as it is quite impactful. With the launch of the IQon in 2016, we established the category of detector-based spectral computed tomography. The Spectral CT 7500 is an important expansion to our portfolio and it delivers high-quality spectral images for the broadest patient base of any company including cardiac, pediatric and bariatric patients. It's the only system that makes spectral data available on 100% of the scans, allowing clinicians to adapt their protocols for different patients, thus eliminating the need of special workflows or multiple rescans. It is also the only system that provides spectral imaging for interventional procedures. The Spectral CT 7500 was extremely well received by customers and further expands our comprehensive CT portfolio which is continuing its double-digit growth trajectory from last year. We also launched IntraSight Mobile, a fully mobile interventional suite system to assist with coronary and peripheral artery disease procedures. IntraSight Mobile offers users in hospitals and office-based labs the integration, flexibility and affordability for intravascular imaging, physiology measurements and co-registration for seamless workflows and enhanced patient care. Our image-guided therapy devices portfolio continues to gain significant traction as we announced a series of important achievement in this business in the quarter. For example, the first structural heart repair procedure using our 3D intracardiac echocardiography catheter VeriSight Pro was performed at the Mayo Clinic. We also announced progress on several clinical studies including the positive two-year clinical study results for the Tack Endovascular System for dissection repair, to first patient enrollment in the DEFINE GPS multicenter study to drive the adoption of iFR for percutaneous coronary interventions based on clinical evidence and the start of the WE-TRUST multicenter stroke study to shorten treatment times by identifying, planning and treating ischemic stroke patients in the interventional suite. Importantly, we continue to grow market share in our core businesses through deeper and more comprehensive customer partnerships. During the second quarter, we signed several new long-term strategic partnerships in countries ranging from North America, Europe, Latin America and the Middle East. This builds on the strength of our portfolio and demonstrates the trust that hospital leaders have in our ability to enhance health outcomes, lower the cost of care and improve patient and staff experience. In Personal Health, we introduced the Sonicare 9900 Prestige globally which leverages AI to optimize user's brushing technique ensuring full coverage of the mouth and instills brushing habits that improve oral health. We also expanded our leading male grooming portfolio with the introduction of the Shaver Series 9000 with SkinIQ technology in China that leverages AI and sensors to offer a personalized shave tailored to each unique skin and hair type and it will be launched in North America and Europe in the second half of this year. The integration of the recently acquired BioTelemetry and Capsule businesses are proceeding very well. Reactions from customers to the expanded portfolio of end-to-end patient care management solutions from the hospital all the way to the home have been very positive. We already see strong joint customer wins and funnel including several major integrated delivery networks adopting these in the United States. We are also in the process of aligning assets, capabilities and product roadmaps which is a step towards joint R&D activity and platform development. On a different angle, in line with our plans, on July 1 the Domestic Appliances business became a stand-alone entity and we are on track to complete the sale of this business to Hillhouse Capital in the third quarter, of course, subject to customary conditions. Also important, today we announced a new share buyback program for capital reduction purposes for an amount of up to €1.5 billion and Abhijit will later on cover that in more detail. Let me now speak about the planned field actions in Sleep & Respiratory care. This is, of course, a major correction and we take it very seriously. As mentioned, we have mobilized the necessary resources across the company to address the issue. This is done due to possible risk of direct degradation of the sound abatement foam embedded in the devices. At the same time, we realize that the field action itself has temporarily also a significant impact to patients. We are fully prepared to start with comprehensive repair and replacement actions for the affected units. We are still in discussions with the relevant regulatory authorities to obtain authorization to start deploying the repair kits and replacement devices that we are producing. For example, we have submitted the relevant applications to the FDA in June. We have already increase the overall production of DreamStation 1 and DreamStation 2 devices as well as repair kits from 30,000 units per week to 55,000 units per week as of the start of the third quarter and we expect to reach 80,000 units per week in the fourth quarter which underpins our expectation to address all devices in scope within 12 months of regulatory approval. As a consequence of the prioritization of the repair or replace actions, we are currently not taking new orders for sleep therapy systems while masks and other consumables, of course, continue to be sold. As a reference, before COVID-19 the annual revenue in our Sleep business was close to €1.1 billion with approximately 60% from systems and 40% from masks and consumables. In the longer term, we do not expect this issue to have a substantial impact on the fundamentals of our Sleep & Respiratory care business nor on the growth dynamics of this market. We have a market-leading innovative portfolio in these businesses and continue to work closely and transparently with physicians, customers and patients to ensure that we address this issue as quickly as possible. Following our voluntary field safety notice for which we have assumed a worst-case scenario, we are still conducting research and further tests to get insights so that we are better able to scope possible patient risk. To be clear, we do not have data at this point such as preclinical or clinical study results indicating that exposure to the particulates or emitted chemicals related to the sound abatement foam will lead to disease, while at this point, we cannot exclude it either. The various regulators around the world have made their own interpretation of the field safety notice and the data, also weighing the patient risks and benefits. As a result, we are seeing some variance in what regulators are advising patients in this matter. I would like to point you to the table in the investor presentation. As I know this is on your mind, I can say that some civil complaints and personal injury claims have been filed in courts against Philips. It is however far too early to draw any conclusion to talk about the merits of the claims or speculate about Philips' exposure. In due course, we will be able to assess the merits of any claim and we intend to defend our position vigorously, supported by the further test data that we are gathering. Obviously, the timelines that may apply to the handling of claims is not yet clear. I also want to talk about the broader context of quality across Philips. In the last few years, we have made strong progress in our quality culture and approach. Improved design controls, improved post-market surveillance and improvements in the way that we handle corrective and preventative actions. The affected products were designed and have been in full compliance with appropriate standards at the time of release and commercialization and the component issue was identified through our own post-market surveillance processes. Overall, the robustness of our processes has increased a lot. That doesn't mean, of course, that we done. This journey remains a top priority for all of us at Philips. I want again to reiterate that patient well-being is at the heart of everything we do. To round off, looking ahead, while we continue to see uncertainty related to the impact of COVID across the world and the impact of electronic component shortages, our overall financial guidance remains within the earlier guided rates. I am pleased with the progress that we are making on the strategic roadmap as well as the strong performance momentum in all our businesses, except for Sleep & Respiratory care. We are working hard on the field action and our journey to HealthTech leadership continues. We are executing on a clear strategy to help transform healthcare along the health continuum combining smart systems, devices, informatics, data and services. And I am convinced and I want to repeat that the growth and the margin profile of our company remains very well underpinned. And with that, I will turn the call to Abhijit.