Dan Houston
Analyst · Goldman Sachs. Please go ahead
Thanks, John, and welcome to everyone on the call. This morning, I'll share performance highlights for the fourth quarter and full year and accomplishments that position us for continued growth. Deanna will follow with details on our financial results and capital deployment. 2019 marked Principal's 140th anniversary and a year in which we closed one of the largest acquisitions in our company's history. We are proud to serve more than 33 million individuals, including China and nearly 200,000 businesses in more than 80 markets around the world, and I'd like to thank both our customers and our employees for being a part of Principal's journey. 2019 was another good year for Principal. We delivered non-GAAP operating earnings of $1.6 billion, a 2% decrease compared to a strong 2018 that benefited from a large PGI performance fee. This result reflects ongoing fee pressure, continued investments in the business and the impact from the Institutional Retirement and Trust or IRT acquisition. Throughout 2019, we continued to demonstrate strong business fundamentals, balanced investments in our businesses with expense discipline and be good stewards of shareholder capital deploying nearly $2.1 billion, including $1.2 billion for the IRT acquisition. This acquisition doubled the size of our U.S. retirement business and positions us as a top three retirement player. The integration remains on track and we'll be hard at work throughout 2020 to make sure the transition is as seamless as possible. While working to integrate the acquisition, we continued to grow our existing U.S. retirement business in 2019. Compared to 2018 RIS-Fee sales increased 30%, reoccurring deposits grew 10% and we saw a double-digit growth in employer matches. I also want to highlight, strong results in U.S. Insurance Solutions, including record pre-tax operating earnings for the segment in 2019. Both Specialty Benefits and Individual Life had record sales in 2019. In particular, Individual Life increased sales by 17% compared to 2018. Additionally, group benefits had very strong in-group growth as our customers expanded their businesses and hired more employees. Our 2019 Principal Financial Well being Index our proprietary survey of small to medium-sized business owners and leaders shows that business owners are expecting continued growth in 2020, while investing in their own employees. We are well positioned to help these business owners grow with our retirement and protection offerings. Over the course of 2019, AUM increased $109 billion to a record $735 billion. This was a 17% increase over 2018 and provides a strong foundation for 2020. Additionally, we ended 2019 with $146 billion of AUM in our China joint venture and $898 billion of assets under administration in the IRT business. After going negative in 2018, total company net cash flow returned to positive for the full year at $17 billion. This included positive net cash flow from every business unit. 2019 capped a strong decade. Principal delivered positive total company net cash flow in nine of the last 10 years, despite a very competitive environment. RIS-Fee had its strongest year for net cash flow since 2012, with $7 billion in 2019. This was higher than our target range of 1% to 3% of beginning of year account value. When the IRT retirement plans migrate to the Principal platform in 2020 and 2021, the assets will be reported in operations acquired. RIS-Spread had $4 billion of net cash flow in 2019, driven by strong sales in pension risk transfer, income annuities and investment only. Principal International also generated $4 billion of net cash flow in 2019 and marked its 45th consecutive positive quarter. This result primarily reflects a rebound in Brazil throughout the year, as well as the strong flows in Hong Kong. Principal Global Investor's net cash flow improved in 2019 to a positive $1.1 billion, including $2.7 billion in the fourth quarter. The New Mexico Scholar's Edge 529 plan funded during the quarter with $1.4 billion now managed by PGI with the majority of these assets invested in our retail mutual funds. This contributed to the best quarter for net cash flow in our retail mutual fund platform since the first quarter of 2015. Clearly, 2019 benefited from the management and distribution changes we've put in place in PGI and we're confident in the opportunities that lie ahead. The synergies between PGI and Principal International continued to evolve and drove a large platform win in Hong Kong during 2019. The team continues to look for opportunities to leverage both our global asset management expertise and the distribution force we have in local markets. The importance of saving for retirement continues to gain traction, as private pension reform discussions advanced around the world in 2019. As a leading retirement provider, we're excited about the approval of the Secure Act in the U.S. We work closely with policymakers and regulators to expand access to retirement saving plans and deliver guaranteed income and retirement through the workplace. Today 30% of the retirement plans we onboard annually in the U.S. are with companies that have never offered a plan. The Secure Act seeks to improve access to workplace retirement plans by allowing small employers to join multiple employer plans and increase tax credits for start-up 401(k) plans. While the Secure Act is an important step to expand workplace retirement plan accessing guaranteed income options, we expect market growth will take time to materialize. Outside the U.S., we continue to use our knowledge and expertise to advocate for plan designs that enable workers to fund retirements that may last 40 years. Throughout 2019, several governments have made pension reform a priority, including Brazil and Chile. With our expertise and global footprint, we'll continue to partner with governments around the world to promote sustainable policies and desired outcomes for its citizens. Turning to slide 5. Our investment performance remained very strong. At year-end, 79% of the Principal's mutual funds, ETFs, separate accounts and collective investment trust were above median for the five-year and 71% were above median for the three-year. Our one-year performance rebounded to 84% above median compared to 41% at the end of 2018. Additionally, for our Morningstar-rated funds, 87% of the fund level AUM had a four-star or five-star rating at year-end. This strong performance positions us well to attract retain assets going forward. Throughout 2019, we continued to execute on our customer-focused solutions-oriented strategy, as we expanded our global distribution network and array of retirement, investment and protection solutions. We are in more than 120 total placements, with more than 70 different offerings on more than 50 different platforms. This reflects continued strong interest in our specialty solutions-oriented and alternative capabilities as well as our success in getting these investment options added to third-party distribution platforms' recommended list and model portfolios. Additionally, the IRT acquisition enhances our ability to distribute through the consultant channel. Our increased capabilities and depth of relationships with the consultants, RIAs and specialist firms will accelerate our ability to achieve new sales. We also advanced our accelerated digital investments throughout 2019 to create better customer experiences and drive revenue growth while gaining efficiencies. We're now two years in and our investments are on track. We saw incremental benefits to both revenue and expenses in 2019 from these capabilities. For example, Principal Real Start, our new digital and mobile platform to enroll retirement plan participants has shown tremendous potential to get participants on track to save enough for retirement. Since its launch in the fourth quarter of 2018, more than 0.25 million participants completed the experience and shows deferral rates that are 60% higher than other enrollment methods, and one of four participants have elected to auto escalate their deferral rate up to 10%. Additionally, our fully digital experience for purchasing term life insurance launched in the third quarter of 2019 and is one of the first of its kind in the industry. On average, it delivers policies to customers two-thirds faster than traditional methods. While Deanna will cover this in more detail, I want to emphasize our balanced approach to capital deployment. In addition to strategic acquisitions and investments in our business, in 2019, we returned more than $860 million to shareholders through common stock dividends and share buybacks. We enjoyed noteworthy third-party recognition throughout 2019, reflecting our company's dedication to its core values. Pension & Investments named Principal one of the Best Places to Work in money management. And we're one of only five companies to have made that list every year since the program was launched in 2012. We received multiple awards from Forbes, including being named one of America's Best Large Employers; one of America's Best Employers for Diversity and number five on their list of Best Employers for Women; and Cogent Syndicated recognized Principal as a Defined Contribution Service winner with the highest satisfaction score in Plan Advisor Service and Support, as well as Participant Service and Support, the two most critical categories for continued recommendation among defined contribution advisors. While we're incredibly proud of the external recognition, Principal's record level of giving back in 2019 also speaks volumes about our company culture. Our employees donated more than $6 million and volunteered 55,000 hours of their time in 2019 to help people around the world learn, earn and save. This team effort shows how Principal strives not only to do business, but to do good in the communities where we live and work. In closing, I'm very proud of our accomplishments in 2019 and I'm confident in our ability to execute on our strategy in 2020. We'll continue to balance investing in our business, while managing expenses in line with revenues to deliver long-term value for our shareholders. Deanna?