Dave Feller
Analyst · Eight Capital. Please go ahead
Thanks, Craig. Thank you, and good afternoon. Welcome to our second quarter 2024 call. I’m joined today by Greg Feller, our President and CFO. I’ll cover some of the key operating highlights, and Greg will dig deeper into the financial results and outlook. It was a solid quarter, both from a financial perspective and a product perspective. A couple of highlights include: we generated positive cash flow from operations. We had year-over-year growth in all our business lines and revenue was up 10% year-over-year to $17.6 million. Carta’s payment volume was up 12% to $2.8 billion, and we’ve also made meaningful improvements in our wealth business. Today, we look at our business through the lens of three key pillars. Each one has its own unique opportunity for long-term growth. I’ll walk through the wealth and Greg will talk about payments crypto. Wealth industry today is estimated over $6 trillion, and that’s investable assets, which include brokerage accounts, retirement accounts, RSPs, TFSAs, trust, et cetera and is a growing market. About $2 trillion of that today is sitting in mutual funds, which highlights the opportunity given mutual funds have among the highest fees, many as high as 2%, while 98% of professionally managed funds underperformed the S&P 500. For example, Canada’s largest mutual fund, the RBC Select balanced portfolio has over $53 billion in assets and has a 10-year average return of 5.8% and a management fee of 1.67% versus a 15% 10-year return for the S&P 500. Now although you could argue that these two different kinds of portfolios, many who are in this are focused on long-term wealth creation and don’t fully understand the implications. One institution is earning close to $1 billion a year off of this one fund. To put these returns into perspective, let’s assume that you have a $10,000 investment over 50 years. In the balance fund at this rate of return, you’d get to $167,000 versus $1.8 million based on the 11% 50-year average of the S&P 500. That’s almost 11 times more money. If the 10-year average of 15% holds, that number would grow to over $10 million. Same amount of money invested, same time period, but radically different outcomes. Although there’s no lack of investing products in the market today, the reality is the existing solutions in the marketplace just don’t come close to solving the problem. Most Canadians aren’t coming close to achieving financial freedom. Perhaps no stack communicates this more than a recent retirement survey that showed 75% of Canadians who have yet to retire have saved less than $100,000 versus the estimated $1.7 million average that Canadian thinks they need to retire. And as we’ve just reviewed in the previous slide, it’s easy to see why so many never come close to it based on some of the products many of them get put into. We’ve developed a radically differentiated approach to solving the problem that includes a fully managed solution complemented by a self-directed one. As Warren Buffett says, being a great investor is more about temperament than intellect. And as James Clear, the author of Atomic Habits says, much of building good habits comes down to making it harder to do the things that lead to bad outcomes and make it easier to drive the behaviors lead to positive outcomes. Our products are designed based on behavioral science to make it simple and engaging for anyone to develop the right investing habits while minimizing the ones that tend to lead to underperformance. Most of our product improvements and road map are directly related to these behavioral improvements. Another disruptive element of our solution is our fee structure. We offer both a fully managed solution, along with the commission-free and zero FX fee self-directed investing app. Along with the guidance and education investors need, all for a simple low monthly fee of $15 a month. As a simple comparison, if you had $100,000 in an average mutual fund, your annual fee alone would be around $1,600 to $2,000 a year. And if you had $1 million with a wealth adviser, it would be around $10,000. And for the vast majority, this would all be for the privilege of underperforming and most importantly, being on track to a fraction of the wealth that’s possible. We’re still very early days in our journey in the wealth space and continue to make solid progress every quarter on improving our value proposition through product improvements and how we market and communicate our value product. This last quarter alone, we released 21 new updates and hundreds of improvements. Mogo is designed to be the core part of your wealth building solution. Mogo is based on the proven long-term performance of the S&P 500. Again, 98% of professional fund managers underperformed this index. And the average investor generates less than 50% of those returns. Today, we have 18-year-olds who are on track to over $18 million by the age of 78 and over $62 million by age 90, with just a simple $50 week contribution. It’s hard to overstate how disruptive this is to the status quo. The old way would have been to have been sold into mutual funds from the bank and usually much later in life or perhaps download a commission-free trading app with the hopes of getting rich quick. Oh, and by the way, this is primarily done in the TFSA. So that $62 million would be equivalent to over $124 million in your RSP. What’s unique about our solution is we make it easy for anyone to get on a path to being a multimillionaire with a specific goal and date. How many people today are that are investing know the returns and have a plan where they know what they’re on track for, very few. One of the unique and engaging features we launched last quarter was our new leaderboard that showcases some of our top members and help celebrate and gamify getting rich. It’s also important to understand the impact of this on people today versus waiting decades to achieve their goal. Mental health is an important topic, especially for Gen-Z. And given financial stress is still the number one stressor across all demographics. Nothing helps improve but more than being confident around investing in financial freedom. Although it may take decades to achieve the goal, the benefits of being confidently on a path to financial freedom and to your self-esteem and confidence are immediate. Another unique element of our wealth building platform is Mogo, our self-directed investing app. One of Buffett’s favorites quotes is that Wall Street makes more money by getting people to gamble than to invest. The fact is most of these apps have been designed to get you to trade as that’s what drives our revenue, but the data is clear. The more you trade, the more you underperform. What’s more, they would like you to believe that it’s easy to trade. And because it’s now even commission free, it’s available to everyone. Well, the reality is the only thing that has happened is that they have made it easier than ever to gamble and speculate on stocks. Trading and gambling is easy, but serious investing that produces long-term good results is very hard. We believe Mogo is the only self-directed investing app that is designed to actually get investors to trade less and focus more on proven long-term value investing. One of our latest features is Buffett Mode and that now makes it easier than ever for someone to learn how to invest based off the principles of the greatest investor of all time. Buffett Mode is mostly focused on helping investors gain the knowledge, skills and discipline needed to be a better investor while moving away from behaviors like trading and gambling that lead to losses and underperformance. These include TikTok style educational videos from Buffett himself, explaining everything from circled confidence to how we calculate intrinsic value. It’s like having Warren Buffett as your investing copilot. Customer feedback is critical to us to helping us make sure that we’re focused on the right things, which is why 1 of our new features allow any user to simply shake the app and share their feedback on the product. What they like, what they don’t like, et cetera. This feedback goes directly into the slack channel but all of us, including my cell free constantly. Every day, we review all customer feedback and incorporate that in our plans accelerating this feedback loop has had a big impact on speeding up the rate at which we identify the right things to focus on. As part of our go-to-market strategy, we’ve also recently formed a key strategic partners with Postmedia to launch a new wealth section designed to help educate Canadians on the pitfalls of existing solutions in the marketplace and the impact that the right approach and strategy can have in terms of your ability to achieve financial freedom. We also formed a partnership with Tom Lee of Fundstrat who is a frequent CNBC contributor and is widely considered one of the most thoughtful strategists on Wall Street, to give our wealth members exclusive access to his investment research and further establish us a leading platform for serious investors. Again, we are clearly at the beginning of this journey to disrupt the wealth space in Canada and we’re pleased with the progress we’ve made this quarter. Like investing, we are taking a long-term compounding approach. It takes a while to gain the trust and credibility as a wealth brand. And these partnerships, along with the product improvements we made this quarter are important and meaningful steps towards this. With that, I’ll turn it over to Greg.