Dan Jaffee
Analyst · the Center for Performance. Your line is now open
Thank you, Dan, and I guess, before we open it up to Q&A, I just want to take a head-on something we’ve put out in the news release, because we don’t often give any kind of forward guidance certainly, we try and avoid quarterly and if we get into anything, it’s on an annual basis. But obviously, we’ve had a significant hurdle to overcome. We went live on our new information system, it’s something we call ODIN, the Oil Dri Information Network. And I guess, the best way to analogize this is, if you are going from one system that’s a company enterprise resource planning system to another, it’s really not as disruptive on an organization as when you are going from no system to a system. And yes, we’ve had a system in the past but it was really for financial accounting and analytic performance, it wasn’t for manufacturing, for forecasting, for replenishment, all the various aspects of order fulfillment. And so this really was groundbreaking for Oil-Dri and a major change from how we went to business. So we were not only having to implement a new system, we were having to implement processes where processes didn't exist. I'm happy to say I've been down to the plants, and the team is – really was energizing me. They were very positive, they were embracing it. They were barcoding and wanding and doing all sorts of neat stuff, which is going give us real-time information in long term and enable us to better serve our customers. But short term, it's painful. In the past, if a network went down or if a wand went down, that wasn't really a problem, they weren't using the network or a wand in order to fulfill orders. Now they are. And so they are embracing the new technology, it's who they are, it's what they are used to with their cell phones and everything else. But it's just the departure for what – how Oil-Dri went to business for 77 years. And so we have given guidance that we are going to be impacting all sorts of our business in the short run just because it is just painful to get everything up out the door, invoiced, received, closed, the whole deal. We are 100% confident that the numbers will be scrubbed and cleaned by the time we have to report our first quarter earnings after the close of October 31, but we're sort of preparing ourselves and a lot of our investors that, that first quarter is not going to be real comparable to the first quarter of the year ago. First quarter of the year ago, we weren't implementing a new system and having to go through all these gyrations. This time, we are. And so while we're very confident in the long-term growth prospects of all of our businesses, I felt and what the whole team did that we needed to give you guys the same transparency and visibility into the short-term results, so that you could prepare yourselves for the first quarter closing. I can't really monetize it yet, we're still closing our books and getting our arms around the numbers, but I can tell you, we're shipping, we're billing, we're invoicing. And hopefully, this will not amount to a lot. But we all felt it was material enough to disclose it and give you some sort of heads-up on it, even if it wasn't a very specific heads-up. So at this point, I'd like to open it up to Q&A. I'll answer questions on this. The team's here or anything else but this is short term, and for those of you who have been long-term holders of Oil-Dri know we are more than willing to make painful short-term bets in order to reap the benefits over the long haul. And that sort of tortoise mentality has served us very well for these past 15 years to 20 years. So let’s open it up to Q&A, and as always, ask your most important question first, and then we can go to the end of the queue and let everybody ask a question.