Ravi Saligram
Analyst · Barclays Capital
Thank you, Nancy. Good morning, everyone. Welcome to the call. I'm pleased to be with you today to discuss our strong fourth quarter results and to share my observations on the encouraging progress the company has made in 2019. I recently have completed my first 100 days with Newell Brands, and I understand the challenges we face in our turnaround, as well as the strengths of the organization. I will first discuss the progress we made in 2019, give you a sense for our priorities in 2020 and then turn the call over to Chris to discuss fourth quarter and 2020 outlook. 2019 was an important year of inflection for Newell. We made significant strides against the five pillars of the turnaround plan, which include returning the company to sustainable and profitable core sales growth, expanding operating margins through productivity and overhead savings, accelerating cash conversion cycle through working capital transformation, strengthening the portfolio of brands and businesses in which we compete, and build out a winning team. I'll start with the last pillar of winning team because I firmly believe that the most important foundation for a successful turnaround and for enabling a company to return to its full potential is to build the right leadership team. Newell has dedicated and passionate employees who want to win. With the right leadership in place, we can maximize their potential and drive better outcomes through clarity of direction, removing barriers and focusing the right people on the right things. We're also optimizing our organizational structure. We believe that, given the diverse nature of our products and categories, it is important to have dedicated, front-facing, go-to-market business units with the requisite domain expertise, headed by business unit CEOs for strong drivers of sustainable profitable revenue growth and experts at leveraging consumer insights and customer relationships to drive meaningful innovation. At the same time, we expect them to be superb collaborators to support the enterprise in attaining back-end synergies and efficiencies by leveraging Newell's scale. We do not want to be an overly centralized organization, nor do we want to be a commonwealth of independent states. We will differentiate our brands through a business unit structure and synergize through enterprise efficiencies. To that end, we're announcing two new senior leaders today. First, Mike McDermott, who joined us recently to lead our commercial business as business unit CEO, including Rubbermaid Commercial Products and Mapa/Spontex. Mike has had a stellar career most recently at Bass Pro Shops where he was President, Omnichannel Retail, and before that as Executive Vice President and Chief Customer Officer at Lowe's. He was also head of sales for GE Appliances and led product innovation. Mike is an inspirational leader with great people skills and impressive category expertise. He has spent the last few weeks meeting with his new team and immersing himself in that business. We're thrilled to have him on board. We also announced the imminent arrival of Kris Malkoski, who will be joining Newell Brands next week as Business Unit CEO of our Food business, which includes the Rubbermaid Food, Sistema, Ball Jar and FoodSaver brands. Kris joins us with extensive experience in the food and housewares category, having served as CEO of Americas for Arc International, a French glassware company, and before that at World Kitchen, where she was President, Global Business and Chief Commercial Officer with responsibility of their global housewares business, including brands such as Pyrex, CorningWare and Corelle. Kris cut her teeth at Procter & Gamble where she had an illustrious career for 14 years. She's a strong P&L leader with relevant experience and a terrific track record of driving innovation. Very excited to have her join us and build on the recent momentum in this important business. We're in the late stages of a search for a CEO for our outdoor business and naming a chief customer officer. We have also brought in strong leaders in several key positions at the business unit level and in the functions. In fact, since joining Newell about a year ago, Chris has totally revamped the finance function, having brought in a new chief accounting officer, a new head of tax accounting, a new head of supply chain finance and a new head of global business services in 2019. You can see that, with all these changes, it really is a new Newell. The first pillar of our turnaround, returning the company to sustainable profitable core sales growth remains a top priority. Our 2019 core sales trajectory showed steady improvement this year with four of our eight business units delivering positive growth in 2019. Those businesses are Connected Home & Security, Writing, Home Fragrance and Baby. We're also excited that the Food business grew high-single digits in Q4, reversing two quarters of declines. And we're optimistic about its prospects in 2020. Kudos to these teams for their hard work. We generated double-digit growth in e-commerce and we delivered a return to growth in our international markets where core sales grew low-single digits versus a low-single digit decline in 2018. We have begun to revamp the company's innovation process, with insights from the newly developed multi-year product roadmaps, helping to repopulate and strengthen the innovation pipeline. This process takes time, and there's clearly much work to be done, particularly in our more challenged businesses, including Outdoor & Recreation and Appliances & Cookware. We also overhauled our marketing approach to introduce omnichannel focus and a digital first mindset across the organization, with the goal of ensuring a seamless interaction between our brands and consumers across all channels where they shop. Although still nascent, we're starting to build out our social and digital marketing capability and we're beginning to leverage machine learning and AI tools in parts of the organization. Moving on to the second strategic priority of expanding operating margins for productivity and overhead cost savings, during 2019, we expanded our normalized operating margins by 50 basis points through productivity and disciplined pricing actions to overcome inflation and tariffs. We also made good progress on complexity reduction initiatives, including reducing SKUs by 27%, also making four SAP conversions, and consolidating seven distribution centers and two manufacturing plants, with more to come on that front in 2020. In relation to the third pillar, strengthening the portfolio. At the end of 2019, we completed the sale of US Playing Card, which brought the company's two-year divestiture program to a close. I'd like to thank Brad Turner, our General Counsel, and Jason Mullins, SVP of mergers and acquisitions, and their teams for their exemplary work on this initiative. During 2019, we also made the decisive choice to retain the Rubbermaid commercial products, Mapa/Spontex and Quickie businesses, which we expect to be additive to the value creation formula as part of our ongoing portfolio. The fourth pillar of our turnaround plan centers around improving the company's cash conversion cycle through more efficient working capital management. The team under Chris' leadership did a tremendous job on that function in 2019, reducing our cash conversion cycle by more than 10 days on a like-for-like basis. Our operating cash flow improved 54% during 2019 to more than $1 billion. Let me repeat that. More than $1 billion, with free cash flow productivity over 100%, a significant achievement for the organization. And importantly, this enabled us to continue to pay down our debt, achieving a 4.0 leverage ratio as we close the year and making progress in de-risking our balance sheet. In 2019, we pivoted from transformation to turnaround and made good progress on many fronts. I want to thank our business unit heads, functional heads, their teams and all 30,000 employees for their resilience and notable results. 2020 is a true foundational year for the turnaround. We have the right management team in place, a more stable organization, clarity of direction and a clear set of priorities. We have two critical goals. First, continue to accelerate cash generation and reduce debt. And two, stop revenue declines and lay the foundation to restore long-term profitable growth. We will achieve these goals by focusing on five critical priorities. First, put in place a consumer/customer focused collaborative leadership team with domain expertise to galvanize the organization and create a culture of winning in the marketplace. Second, obsessively focus on cash flow through working capital improvements and debt reduction to achieve our long-term target of 3 times net debt to continuing operations normalized EBITDA. Third, stop revenue declines by scaling existing and new innovations, closing distribution gaps, optimizing marketing mix, turbocharging online channels and reenergizing tail categories. Four, improve operating margins by reducing complexity, including SKU reduction, addressing E&O, standardizing IT systems and controlling overheads. And fifth, launching a major new productivity program to capture the gross margin opportunity we've laid out, which we're calling Project FUEL. FUEL stands for finding untapped efficiencies and leverage. This major initiative will focus on product value engineering, automation, improving plant operational efficiency, et cetera, across all business units and the enterprise. The new leadership team at Newell is committed to achieving these goals and being laser focused on executing against the five priorities. However, in all candor, getting to revenue growth will take some time and will be challenging because four or five businesses are still in decline. I'm confident that the new business unit CEOs in place and recent momentum in Food and Commercial will get back on track. Our two big challenges are Appliances and Outdoor. Revving up the innovation pipeline and instilling customer confidence will not happen overnight. Hence 2020 will be more of a foundational year for these businesses and they'll still be a downward drag for the enterprise. I am more optimistic about our ability to improve operating margins in the near term due to our head start in 2019. And I'm enthusiastic about cash flow becoming a true hallmark of Newell. And to heighten our chances of success on both cash flow and margins, let me now unveil my secret weapon. I'm excited to announce a significant expansion of responsibilities for Chris Peterson. I'm appointing him as President, Business Operations in addition to his current role as Chief Financial Officer. Chris has done a great job in 2019, laying out a turnaround framework and galvanizing the organization to reduce complexity. I also fondly refer to him as our cash flow guru. He and I are partnering very well in the turnaround of the company, and both of us are cash flow junkies. Given the critical importance of Project FUEL and improving operating margins, I have requested Chris to take on oversight of both supply chain and procurement. Dennis Senovich, our Chief Supply Chain Officer, and Steve Nikolopoulos, our Chief Procurement Officer, will both report to Chris. In addition, he'll be responsible for investor relations as well as IT. In his role as President, Business Operations, Chris will work on eliminating all aspects of complexity in Newell and position the company as an efficient enterprise by taking advantage of our almost $10 billion in scale. I have absolute conviction that the new Newell will drive shareholder value. I'm fixated on returning this company to one that fulfills our promises to our employees, our customers, our consumers and our shareholders. I look forward to keeping you updated on our progress. I'll now turn it over to Chris.