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NetSol Technologies, Inc. (NTWK)

Q4 2013 Earnings Call· Thu, Sep 12, 2013

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Transcript

Operator

Operator

Good day, ladies and gentlemen. Thank you for standing by. Welcome to the NetSol Technologies Reports 2013 Fourth Quarter and Year-End Results Conference Call. [Operator Instructions] The conference is being recorded today, September 12, 2013. I would now like to turn the conference over to Ms. Patti McGlasson, Senior Vice President of Legal and Corporate Affairs, General Counsel and Corporate Secretary. Please go ahead, ma'am.

Patti L. W. McGlasson

Analyst

Good morning, everyone, and thank you for joining us today to discuss NetSol Technologies Fiscal 2013 Fourth Quarter Results. On the call today are Najeeb Ghauri, Chairman and Chief Executive Officer; Roger Almond, our recently appointed Chief Financial Officer; Boo-Ali Siddiqui, Chief Accounting Officer and CFO of NetSol Limited; Naeem Ghauri, President Global Sales and CEO of NetSol Europe and Vroozi; and Shaz Khan, COO and Cofounder of Vroozi. Following a review of the company's business highlights, financial results, and discussion of the company's strategy, we will open up the call for questions. The call is scheduled for 1 hour. First, some housekeeping issues. Earlier today, NetSol issued a news release announcing the company's financial results for the fourth quarter of 2013. If you have not received this news release, if you would like to be added to NetSol's email list to receive company information directly, or if you would like to change your contact information, please contact NetSol Investor Relations at investors@netsoltech.com. In addition, I'd like to remind everyone that today's call is being webcast at www.netsoltech.com. Following the conclusion of the call, the webcast may be accessed on the NetSol website, where it will be archived for 90 days. Please note that all of the information discussed on today's call is covered under the Safe Harbor Provisions of the Private Securities Litigation Reform Act. The company's discussion may include forward-looking information reflecting management's current forecast of certain aspects of the company's future and our actual results could differ materially from those stated or implied. These forward-looking statements are qualified by the cautionary statements contained in NetSol's press releases and SEC filings, including its annual report on Form 10-K and quarterly reports on Form 10-Q. I would also like to point out that NetSol will be discussing certain non-GAAP measures and the release issued earlier today contains a reconciliation of these non-GAAP financial results to the most comparable GAAP measures. With that said, let me now turn the call over to Najeeb Ghauri. Najeeb?

Najeeb Ullah Ghauri

Analyst · Matthew Paul with Sidoti & Company

Thank you. Thank you, Patti. And thank you, all, for joining us today. We are very pleased to review our performance, which included record revenue for both the fourth quarter and fiscal year 2013, exceeding our own objectives. Clearly, the steps that have been taken to grow and capture market share are working, and nowhere is that more apparent than in Asia Pacific, where we have recently signed 2 agreements valued at more than $15 million with just 1 customer. This agreement is proof of the fundamental shift in momentum across the business that I've described over the past year and an indication in the market of the reputation of NetSol as a world-class end-to-end solution to leasing and finance industry, the NetSol Financial Suite applications. Before I talk about how we plan to accelerate growth and our strategy for the coming year, let me briefly discuss each of our key regions. I will then turn the call over to Roger Almond, our recently appointed CFO. We are pleased to have Roger join us during this time of significant growth, and I'd like to invite you in joining us to welcome him to the company. Now let me begin my discussion with Asia Pacific, which accounts for the majority of our revenue by geography, and starting with China, where our opportunity to expand is growing by leaps and bounds, despite what you might be hearing in the news about China's economy. Changing consumer dynamics and need for a robust solution in the banking, equipment leasing and the auto sector amongst others are fueling our growth. Demonstrated their market needs as it relates to the auto sector according to a recent Bloomberg article and Daimler-Benz China expansion, they plan to add 75 new showrooms this year, including 36 in cities where…

Roger Kent Almond

Analyst · Matthew Paul with Sidoti & Company

Thank you, Najeeb, and good morning, everyone. As the newest addition to the NetSol team, I'm excited to be part of what I see as a company that is poised for significant growth. I'm looking forward to a visit to Lahore, so I can see firsthand the Lahore technology campus, to meet the core management team and the engine that drives delivery and implementation. Now let's look at the fourth quarter. For the fourth quarter of fiscal 2013, total revenue grew 6% to $15.1 million, from $14.3 million in the comparable period last year, which was driven by increased maintenance fees and services. License revenue decreased to $6.2 million from $7.3 million in last year's fourth quarter, related to the timing of new business wins. For the year however, license revenue was up 33% from last year. Payments revenue grew 25% to $2.4 million from $1.9 million in the same period last fiscal year. Moving forward, we expect approximately the same level of maintenance revenue as fourth quarter until new projects are delivered. Fourth quarter services increased 26% to $6.5 million from $5.2 million last year. Services revenue remained strong as a result of customization and enhancement projects for the company's NFS solution, primarily with Asian-based clients, as their businesses continue to expand and their needs grow. We expect continued strength in services revenue, and over time, the mix to incrementally improve as we add additional revenue from our virtual leasing services subsidiary, and over the longer term, more revenue from our Software-as-a-Service offerings. Process sales for the fourth quarter were $5.8 million comparable to $5.4 million in the fourth quarter last year. Year-over-year difference primarily reflects an increase in staffing and new business activities. Incremental costs associated with new hires were approximately $400,000. Gross margin for the fiscal fourth…

Najeeb Ullah Ghauri

Analyst · Matthew Paul with Sidoti & Company

Thank you, Roger. Indeed, our results demonstrate our ongoing success and the dedication of our talented teams across the globe. I recently returned from Bangkok, where we held a strategic planning session with each of our regional heads, sales teams, implementation specialists, to review our planning for the next 3 years. The takeaway is that the health of our business could not possibly be better and that we are entering a period of strong growth. I can assure you, today, that our teams are supercharged with excitement and passions. Today, our pipeline includes multiple large multi-country implementations for our core NFS solution. Discussions are in various stages of negotiation with current and potential customers from North America, Asia Pacific, to Europe, which includes potential clients outside of the auto sector, including equipment finance. This creates a situation where our are delivering capability needs to not only match higher demand, but also meet increased demand from our current customers who are requesting additional services as their business is improving. To say it another way, we are reaching a point where demand for current and potential customers is outpacing our ability to service it, and we need to make sure that we provide the level of service that has built our reputation in the marketplace, while moving quickly to capture market share. Our plans call for adding at least 300 NFS-related personnel within 12 months, a key indicator of the game-changing project that are in our pipeline, as well as increased requests from our current customers. The majority of these new employees will be based in NetSol Pakistan, at the NetSol Campus. Today, this building is full. And we expect to invest approximately $5 million to $6 million in fiscal 2014 to build a decent infrastructure to house the new staff. As…

Operator

Operator

[Operator Instructions] The first question is from the line of Matthew Paul with Sidoti & Company. Matthew Paul - Sidoti & Company, LLC: Can you address the market specifically in the Asia Pacific territory you cover for your Net Financial Suite as a SaaS option?

Najeeb Ullah Ghauri

Analyst · Matthew Paul with Sidoti & Company

Yes, sure. I'll ask Naeem to jump in.

Naeem Ullah Ghauri

Analyst · Matthew Paul with Sidoti & Company

Yes, in Asia Pacific, we are more focused on selling a traditional ERP model. We believe the value we can get in Asia Pacific in terms of per deal and in terms of total package is much higher. And we can also drive a higher license revenue upfront. But the demand for SaaS comes more from the Europe and U.S. and I believe, going forward, maybe Asia will catch up as well. For the time being, really, we have not had a major push from Asia for us to offer a SaaS model. Matthew Paul - Sidoti & Company, LLC: Okay. Next question is for Roger. If you could address the margin expansion for the fourth quarter sequentially as the largest expansion, but it did trace back to where we were fourth quarter last year. So I wanted to see if you could address that for me?

Najeeb Ullah Ghauri

Analyst · Matthew Paul with Sidoti & Company

Are you talking about gross margins or the operating margins? Matthew Paul - Sidoti & Company, LLC: Gross margin, please.

Najeeb Ullah Ghauri

Analyst · Matthew Paul with Sidoti & Company

Well, I think...

Roger Kent Almond

Analyst · Matthew Paul with Sidoti & Company

Can I pass it off -- Najeeb is going to pass it off to Boo-Ali since he was familiar with all of the fourth quarter. Is that okay? Matthew Paul - Sidoti & Company, LLC: Sure.

Boo-Ali Siddiqui

Analyst · Matthew Paul with Sidoti & Company

Gross margins for the fourth quarter 2013 and 2012 are almost the same. We have 62% gross margin in this year as compared to 60%, I think, last year, there's almost no difference, these are almost the same.

Najeeb Ullah Ghauri

Analyst · Matthew Paul with Sidoti & Company

Actually, I think, it has improved in the fourth quarter. As you can see, we jumped from, I believe, 54% in Q3 to 62% in Q4. So it's mostly because of license sales in the Q4.

Operator

Operator

Your next question is from the line of Ashok Kumar with Maxim Group.

Ashok Kumar - Maxim Group LLC, Research Division

Analyst · Ashok Kumar with Maxim Group

Just looking forward, Najeeb, while you're not giving any specific guidance, do you expect the revenue split to be about comparable to what you accomplished in this last fiscal year, about 45% service, 35% license and about 20% going on the maintenance side?

Najeeb Ullah Ghauri

Analyst · Ashok Kumar with Maxim Group

That's an excellent question. Naeem, do you want to give a little color?

Naeem Ullah Ghauri

Analyst · Ashok Kumar with Maxim Group

Yes, sure. Ashok, what's happening is our service mandate rates are improving quarter by quarter. So just to put it in context, 2 years ago, we would be looking at an average mandate rate of under $400. Now we are close to $550 per day. So excellent services revenue is starting to become very profitable. Obviously, license income is the cream on the top. So what is the trend we're seeing is that license income will remain, from a quality point of view, continue to grow, but percentage-wise, it might come under pressure, as you know, traditional ERP, globally, the license income is on decline. However, we can easily offset that by our mandate rates on services and our cost arbitrage from Lahore, essentially means our profit margins are highest in the industry.

Ashok Kumar - Maxim Group LLC, Research Division

Analyst · Ashok Kumar with Maxim Group

And also, if you could -- Najeeb or anyone from your team, could you comment on -- it seems that you are seeing a step up in these multimillion dollar deals, and the March quarter, you announced one with the U.S.-based global equipment manufacturer for its Mexico-based subsidiary. So is this -- could you just highlight what are the drivers behind this, just the increased brand awareness and the capability of your team that you're seeing with higher dollar opportunities come to fruition?

Najeeb Ullah Ghauri

Analyst · Ashok Kumar with Maxim Group

It's all of the above. I'll have also Naeem give specific color. But I really believe, Ashok, as I said in my prepared comments, that the demand is rising generally because the markets are improving in the U.S., especially Asia has been on the move for quite some time. And I think the brand acceptance is quite important in the last -- it has grown a lot, tremendously. We've seen recognition in the Chinese market and the English market, how the NFS is really catching on a lot of new companies. And the beauty of this growth is, really, some of our large existing customer, let's say Mercedes Benz, continue to expand their relationship and adding more location and more opportunity for the company. So I think, Naeem, do you want to just maybe add more, I'm sure you have a lot more to add.

Naeem Ullah Ghauri

Analyst · Ashok Kumar with Maxim Group

Yes, sure. Mexico is interesting, Ashok, because really, we don't have any competition there. And once the brand was visible in Mexico, and we had several successful implementations in the U.S., and just across the border, we started to get more noticed and visibility. So in fact, we got sought out by this company. We don't have a presence in Mexico. And that said, it's a very good reference point for us to expand further in that market. So these markets are growing primarily for our business because of lack of investment for many, many years. They've been running on legacy platforms for 25-plus years, and the appetite for introducing new platforms is huge. So we are in the market at the right time with our next-generation solutions. And at the same time, the brand is more visible and with our continuous marketing and presence in the major industry events, we've had really a lot of exposures. So I see that trend to continue in Latin America. We've had interest from Brazil as well. So I just feel that our company is now recognized as one of the leaders in the space. So we do get a lot of unsolicited business now.

Ashok Kumar - Maxim Group LLC, Research Division

Analyst · Ashok Kumar with Maxim Group

Okay. And one last question, Shaz, maybe you can elaborate on claims, comments on the SaaS opportunity in Europe and North America, right, given the value proposition of your platform and increased investments, do you feel you're at an inflection point in terms of adoption rate of your platform?

Najeeb Ullah Ghauri

Analyst · Ashok Kumar with Maxim Group

Shaz?

Shaz Khan

Analyst · Ashok Kumar with Maxim Group

Ashok, thank you. Yes, Ashok, in [indiscernible] point right now, there's a definitive what we're seeing in the market, customers are falling behind on their technology platforms. Technology is changing very fast, and these systems are now that the customers are -- have been running for a number of different years have just been -- become too costly to maintain. And this is where NetSol's value proposition really resonates in the market is that we're building and bringing new technology to customers that allows them to run their businesses much more efficiently and at a better cost point so the total cost of ownership goes down. The brand awareness of the company is actually running very high now amongst multinationals, as well as localized companies that are just looking to actually build and deploy a leasing solution for their constituents and market. So we feel very good right now about North America. And Europe is, obviously, coming right behind it.

Operator

Operator

Your next question is from the line of Howard Halpern with Taglich Brothers.

Howard Halpern - Taglich Brothers, Inc., Research Division

Analyst · Howard Halpern with Taglich Brothers

In terms of, I guess, the people that you're going to hire, how many hires did you have last year that, I guess, increased cost by that $400,000?

Najeeb Ullah Ghauri

Analyst · Howard Halpern with Taglich Brothers

Well, I think we have added -- I did mention we have about 100 or so in the training or in the bench, rather than in training right now. One thing that happened, Howard, in the last fiscal year is that we have improved our turnover rate impressively from almost 20% to 9% -- just about under 9%. So now in the beginning of the year, we were losing some people due to attrition or cost of salaries [ph] and so forth. But the company has really realized that the talent of this nature, of this caliber has to be priced properly and trained and put them to projects. So I think we have hired close to 150 all in all in the whole year. We will probably retain at least 120 of them. Going forward, as I said, Howard, that we need to look at the big picture when I gave the number of 3 years compounded revenue potential that we believe we can deliver if we have the capacity. And the whole event in Bangkok 2 weeks ago was all about how we can really meet the demand of our customers and a lot more. I mean, if we totally unleash sales organization and we will support with the delivery mechanism and capability, then I think it is -- could be a phenomenal opportunity for the growth. But right now, we are challenged to make sure that we are supporting properly all the new orders, the current solution, the maintenance, the change of credit and so forth. The company had to make a decision in last month that we had to really beef up and look at the big picture. Don't look at the 50 -- $50 million range but really look at 3 to 5 years from now. And for that, we have to have some cost built in, in our model in the coming next 2 years.

Howard Halpern - Taglich Brothers, Inc., Research Division

Analyst · Howard Halpern with Taglich Brothers

And the cycle to train like that, the class of 100, is it a defined cycle, or is it sort of up to how each one individual progresses?

Najeeb Ullah Ghauri

Analyst · Howard Halpern with Taglich Brothers

Naeem, you want to answer that?

Naeem Ullah Ghauri

Analyst · Howard Halpern with Taglich Brothers

Yes, sure. Howard, what happens is a lot of these people come with some industry experience. So some are really good developers, others have had some exposure to the domain and financial services. So to train them, what we do is that we have internal training, as well as putting them on projects as understudies in the shadow of more experienced people. So we consider 6 to 9 months a reasonable time for them to start generating revenue, so they are on the bench for about that time. And after that, we expect them to be billable.

Howard Halpern - Taglich Brothers, Inc., Research Division

Analyst · Howard Halpern with Taglich Brothers

Okay. And you'd mentioned earlier to the building of almost basically like a new campus, I guess, in Pakistan. Is that going to be mostly funded through cash flow?

Najeeb Ullah Ghauri

Analyst · Howard Halpern with Taglich Brothers

First of all, there the current sector has 5 stories, including the basement, and as I said, it's pretty much full. We actually have, from this trainee sitting in the training room, so the maximum capacity. The second structure which is the same property, we have a sizable lot that we bought many, many years ago, and we have almost created another 5 level of structure. It's already paid. It's already ran through the financial in the '13. But now what we're doing is, Howard, we are now making the final floors ready, which is all furnishing, interior decoration. And each floor can take up to 160 or so programmers. So the immediate goal is to have the first floor ready in the second structure, it's already ready, the grade [ph] stuff is all done, and I think we have a goal to finish that within the next 60 days at most and be able to put the new hires and the ones that's sitting with no room in the building -- in the current building, and they will be moving there. But going forward, as I said, I've given some kind of a calculated expense in the coming year or so, it's going to run up between $300,000 to $400,000 per month for the new hires. And as we progress, as Naeem said, there's a timeframe for their training and development before they move to the projects. Some will still remain on the bench because the challenge that Naeem has as head of sales, that at times he has -- he requires for bigger orders so that he has to make sure that can he match with the delivery capability. So for that reason, we decided to really invest in the future of this company. And that's what's really going to grow this company to the level that we all want to see in the next few years.

Howard Halpern - Taglich Brothers, Inc., Research Division

Analyst · Howard Halpern with Taglich Brothers

And one final one -- quick one on Vroozi. With the 30 companies, the Purchasing Manager platform signed up and going to happen probably mostly towards the second half of next year, what is the revenue source from that, just a monthly recurring fee, or is it a monthly recurring fee plus some other item?

Najeeb Ullah Ghauri

Analyst · Howard Halpern with Taglich Brothers

Yes, Shaz, go ahead, please.

Shaz Khan

Analyst · Howard Halpern with Taglich Brothers

Yes, Howard, this is Shaz Khan. The registered companies, the subscription models in place, the pricing is actually made available online. So it's a price per user per month analogous to a sales force. While we've put the product out there and had a number of different companies start registering, a lot of these companies are starting using the platform to actually submit purchase orders to their suppliers. And now they're asking for more, more integration, more customization of the platform. And our platform allows for that.

Operator

Operator

[Operator Instructions] The next question is from the line of Greg Garner with Singular Research.

Gregory P. Garner - Singular Research

Analyst · Greg Garner with Singular Research

I wanted to just understand the -- make sure I'm understanding your forecast and your overall view in the next few years. You mentioned $225 million to $250 million revenue in the next 3 years. So that's almost $70 million to -- or mid-70s to $80 million average per year. If you straight line it, it might be, I don't know, $12 million, $15 million per year. But the reason why perhaps it seems like you might not want to be giving annual guidance because you're working on more -- larger deals at the timing of their signing is difficult to be accurate on. Is that the right way of looking at this?

Najeeb Ullah Ghauri

Analyst · Greg Garner with Singular Research

Well, yes. Let me just give a further color on this. The main, I think, reason if you look at how strong we delivered this year, '13, to really excited about it, and we are doing this approach change at least for now, at least for this year, that we are doing in the heel of the strongest results. And I said and I repeatedly, Howard, that -- Greg, that we have a growth story here. We have to invest in our infrastructure, hiring, training to match the potential. Now when I said those numbers, what we're saying is, once we have a bigger capability, the engine we have in Lahore and other location has to be much bigger in capacity and size. So we really have to scale up. And it'll be progressive, obviously, and -- but the challenge we have right now is how many new orders can we take of a bigger value if we don't have the back end support to meet all those challenges. So the company has to make this decision to really focus on the long term, the big picture. And we don't want to be in a position where we have an order, an agreement, and we cannot deliver on that -- because we have never done that, we've always come through with our delivery capability. But the size is growing now, the markets are growing, they're responding very well in all the markets, even including U.K. also. So bottom line is that we are really excited about what we're doing, and I think we want my team to be focused in the big contract, the real value. And oftentimes, under pressure, they just give some discount that if they had a little bit more time, they would say, "Okay, we can get the maximum." So those are a bit of a lost opportunity, but we don't want to be in that position again. We believe that the company is strong, pipeline is strong, we have a good strategy in place and our demand for our products is growing worldwide and there are many, many other revenue stream, not just main core business, Vroozi and VLS and service sector. So I'm really excited about, Greg, just the way we're looking at this company now that we really want to go to the next level. And quite frankly, we have excellent analysts like yourself who are modeling estimate based on your independent analysis. And so, I think the market follows analysts anyway, and I think, to me, it's the healthy way of running the company where you're allowing both delivery and the sales to function to their maximum capacity for the long term and not be bogged down with the day-to-day results.

Gregory P. Garner - Singular Research

Analyst · Greg Garner with Singular Research

Yes, yes. Well, it certainly seems like a good long-term orientation, yes. My second question, I'll just talk -- ask you about some of the recent new projects of $20 million. I think that would most likely include the $5 million from the add-on order from the $10 million that was announced back in -- was it May or June? I'm wondering what the other $15 million was. And also, along with that, are there any deals that you're working on right now that you would be able to bring to signing if you had your new people fully trained already?

Najeeb Ullah Ghauri

Analyst · Greg Garner with Singular Research

Sure. Yes, Naeem, why don't you jump in? I think you have this answer.

Naeem Ullah Ghauri

Analyst · Greg Garner with Singular Research

Yes, sure. We are in a position where we are building capacity ahead of the demand curve. So it's a good position to be in because we have great visibility on the demand. I think this is why we're going to invest in these people because otherwise, it makes no sense for the company to build a huge campus, another building and then to go hire another 300 people. So our visibility and our traction is so strong that we are able to commit to making these investments. And really, our sales cycles are such that we can build capacity ahead of the order. So for example, if I have an interest in the product today, that deal closes in 6 to 9 months. And as we track the deal and we go forward, we know how much capacity we're going to need. So essentially, we can do this if we can get it down to a certain methodology that the capacity is always ready when you sell. So we have never actually been in a position where we had to turn something away because we didn't have capacity, knock on wood. And in the future, as these deals sizes are growing, we certainly don't want to be in that position. So the fact is that unless we act now as we're signing this bigger deal, we could be in that position in 6 months, where we say, "Wow, okay, we have this $50 million order, but we haven't got capacity." So I think what Najeeb is actually saying is that, because of that visibility, we should not build this out and this is why we're not able to give an exact guidance. But if you follow the company, you know how our metrics are and you just split the license, services and maintenance. Some of those have already hit certain benchmarks, and we're not going to go below that. So I think the smart analyst will work this out and see how we're going to track this year as well.

Gregory P. Garner - Singular Research

Analyst · Greg Garner with Singular Research

Okay. And any other color on the $20 million of orders from new projects announced in the last 2 months?

Naeem Ullah Ghauri

Analyst · Greg Garner with Singular Research

Yes, well, those are our bread-and-butter projects. These are very much in our sweet spot of our core expertise. So for example, both these projects were order captives in APAC country, and both of them had very old systems, legacy, in fact, 25 years-plus. A major business transformation and surgery, in fact, was needed. So we provided both a business transformation program, as well as putting them on a new platform. That will essentially just change the way they do business. So these are very, very important clients that continue to add more referenceability to our business. And what I see in the pipeline is at least 3 or 4 deals like that in my pipeline, as well as some of the deals that Shaz talked about and the VLS deals as well. So we've got a nice spread and nice diversification in the business. The core business certainly continues to grow.

Operator

Operator

Our next question is from the line of Rag Sarathy with Dougherty & Company. Raghavan Sarathy - Dougherty & Company LLC, Research Division: Just a couple of quick questions. First, you talked about a $20 million order, couple of orders combined. In terms of the mix, is it reasonable to assume that the mix would be similar to your -- some of the corporate mix between license services and maintenance? And then, how would you recognize revenues [indiscernible] percentage of completion or how should we think about that and -- or what period of time? And my follow-up question is, when I looked at the unearned revenue of the balance sheet, it's down about 7% year-on-year. Is -- I presume these new orders is not reflected. Can you give us some color around that?

Najeeb Ullah Ghauri

Analyst · Rag Sarathy with Dougherty & Company

Naeem, you want to come in?

Naeem Ullah Ghauri

Analyst · Rag Sarathy with Dougherty & Company

Yes, sure. By the way, the new orders are so new that a lot of that is not reflected yet. So in the unearned income, I think only the CFO can comment how is that recognized, but certainly these are fresh orders. We are mobilizing teams. Through revenue recognition, we're able to pick some revenue up. I don't know exactly how much, but certainly, there's a lot more to come yet. And what was the other question? Raghavan Sarathy - Dougherty & Company LLC, Research Division: I said I was looking at the mix of license services and maintenance, I think one of the comments you've -- someone made was the license revenue could be under pressure. Just looking at the $20-plus million, how long would it take for you to recognize, and is it going to be a percentage of completion and that the mix is going to be similar to the corporate average?

Naeem Ullah Ghauri

Analyst · Rag Sarathy with Dougherty & Company

I think our mix is really healthy. If you look at some of the other ERP companies, SAP for example, their license revenue now is less than 20%, I think more like 10% or 15%. So they're getting a lot of business from services and professional services and so on. So really, we are still in a very healthy number. We believe, as a whole, the number will grow. As a percentage, I believe it could be some tempering over time. For this $20 million for example, we are not far off our traditional mix. The maintenance is generating 20% and licenses, 25% to 30%, and the rest is services. So that hasn't changed dramatically. But I was just only sharing with the color is that over time, it will erode. Over time, this is normal shift in our business that more business will eventually end up in SaaS and more professional services. And as we continue to have this close arbitrage, which we believe we will have this advantage going forward because of our facility in Lahore, we believe our revenue from services will more than offset any decline in license income.

Najeeb Ullah Ghauri

Analyst · Rag Sarathy with Dougherty & Company

I want to add one more point, Rag, is what Naeem said about the service business, I think what we're noticing in the last few months is that our demand for the change request from our customers, our existing customers, is really growing. And so the company is really faced with the challenges because we're busy in the core business, the current solution and the new development and many other things happening in the company, this is one area that we need to really be [indiscernible] so we don't lose any new orders for the maintenance and the change request. And that's a trend, which is very healthy for the company. And I think in the coming quarters and coming years, you'll see we'll do a lot more of those income that is out there for us as long as we can support it quite effectively.

Operator

Operator

Your next question is from the line of Michael Vermut with Newland Capital.

Michael David Vermut - Newland Capital Management, LLC

Analyst · Michael Vermut with Newland Capital

Quick question just on the backlog and the orders that you're looking at. I'm just trying to kind of -- I know it's difficult to give the outlook here, but are we still looking at that 20%, 30% top line growth with the orders that are, I guess, in the book now for you or that are in the pipeline? And are these orders in that $10 million to $15 million range still, or are they increasing?

Najeeb Ullah Ghauri

Analyst · Michael Vermut with Newland Capital

Naeem, you want to answer it or should I answer it?

Naeem Ullah Ghauri

Analyst · Michael Vermut with Newland Capital

Yes, sure, sure, Mike. Look, the backlog is very, very strong. By backlog, I mean signed orders, right, which have not fully been recognized in revenue. So that is strong as ever, that I can share with you. How that pans out in terms of recognition and how it's recognized, again, it's a question for the CFO. But certainly, I have never seen it higher. And I have talked about this in the past and now, we've actually shown it with the numbers, but some of the backlog, obviously, has been recognized in the current quarter and the fiscal year that's why you see the growth. But going forward, what we are doing is continue to add more contracts in that price bracket range, which has now become, rather than $2 million to $5 million, it's become $5 million to $15 million. I continue to see, Mike, that being a very realistic range for us going forward. How and when these deals are closed and so that we can add them to the backlog, but timing is something which I cannot share with you because those orders have to be closed. And we are literally in the first few weeks of the first quarter of the fiscal year. So I think over the next couple of quarters, you'll start to see some interesting developments. And as we sign those deals, we certainly will share with you and that will reflect in our next future Qs.

Operator

Operator

Your next question is from the line of Gavin Ritchey with Rockwood Investment Partners.

Gavin Ritchey

Analyst · Gavin Ritchey with Rockwood Investment Partners

What was that you said about CapEx earlier for the new building for the new hires as far as where that was going to be for the year?

Najeeb Ullah Ghauri

Analyst · Gavin Ritchey with Rockwood Investment Partners

We said about $5 million to $6 million in this 2014 fiscal. That includes completing all the 5 floors, which is just about close to $400,000 per floor and then, more importantly, the hires that we just kind of taken some calculation based on the going rate for our salary. So, yes, give and take, $5 million to $7 million -- $6 million this year. But that will add a lot more capacity by the yearend.

Gavin Ritchey

Analyst · Gavin Ritchey with Rockwood Investment Partners

How does that compare to the roughly $9 million last year total CapEx?

Najeeb Ullah Ghauri

Analyst · Gavin Ritchey with Rockwood Investment Partners

Just about a little bit less, I think, than that. Because we spent a lot more money last year in the building itself, and so that the bulk of the expense or -- rather, CapEx is behind us. But now we're really finishing up the floors, all the furnishing and equipment and so forth and so on. And so, I would say the whole building can be ready [indiscernible] about $2.5 million, $3 million, roughly.

Gavin Ritchey

Analyst · Gavin Ritchey with Rockwood Investment Partners

So CapEx should be down for '14?

Najeeb Ullah Ghauri

Analyst · Gavin Ritchey with Rockwood Investment Partners

I think so, yes.

Operator

Operator

That does conclude our question-and-answer session for today. If you have any additional questions, please contact Investor Relations at investorrelations@netsoltech.com. I'd now like to turn the call back over to management for closing remarks.

Najeeb Ullah Ghauri

Analyst · Matthew Paul with Sidoti & Company

Thank you very much. I want to give special thanks to our colleague, Mr. Boo-Ali for his great services as the CFO for 5 years. He's with the company for 10 years. He'll remain as a bigger team now, assisting the corporate finance in the U.S. as the Chief Accounting Officer, while maintaining the role that he's been doing diligently as a CFO for Pakistan. So Boo-Ali, thank you so much. There is no replacement for you, but we have now Roger to work at the team. I want to thank both of you for your contribution and, of course, now Roger. I want to thank all the friends, supporters, analysts for listening to us. And we'll look forward to catching up next time. Thank you, all.

Operator

Operator

Ladies and gentlemen, this concludes the NetSol Technologies Reports 2013 Fourth Quarter and Year-End Results Conference Call. Thank you for your participation. You may now disconnect.