Glynis Bryan
Analyst · Brian Alexander, Raymond James
Thank you, Ken. Starting with North America. Net sales were $993 million in the second quarter, a flat year-to-year and up 16% sequentially. Sales in our hardware category decreased 4% year-to-year, due to the completion of certain large, multi-quarter deployments in 2011, but they increased sequentially by 10%.
Sales in our software category increased 11% compared to last year, due primarily to higher sales in business productivity software to large enterprise clients. Sales and services decreased 13% year-over-year, reflecting the completion of a client engagement in early Q4 2011 that was not fully replaced in 2012. But, we continue to see improved profitability in this category. We have refined our focus on core services offerings and improved our delivery disciplines.
Gross profit in North America for the second quarter increased 1% year-to-year to $130 million, and gross margin decreased 30 basis points to 13.1% compared to the prior year. This decline is largely due to lower vendor funding on lower hardware sales. Accounting and administrative expenses for North America in the second quarter decreased 5% to $90 million, and as a percentage of sales decreased 50 basis points to 9.1%.
Within these results, [inaudible] compensation decreased $1.5 million on lower gross profit performance, and other [inaudible] and general operating expenses went down $1.9 million as we continue to tightly manage our discretionary spending.
In addition, we recorded a $1.2 million gain on a divestiture of certain non-core services contracts in the second quarter. The sale of these contracts is consistent with our strategy to continue to focus on services offerings so we can add the most value for our clients. We also recorded $894,000 in severance and restructuring expenses in this segment in the second quarter, compared to $1.1 million in the same period last year.
Relating to operations in North America were $39.1 million, or 3.9% of net sales in the second quarter 2012, up 9% from $36 million or 3.6% of net sales reported in the second quarter of 2011.
Moving on to EMEA, this operating segment reported net sales of $460 million, up 14% in U.S. dollars. In constant currency, net sales increased 24%. Also in constant currency, sales of hardware grew 35%, due to the effect of a recent acquisition as well as organic growth. Software sales increased 20% and sales of services increased 22%, compared to the second quarter of last year, both in constant currency. Gross profit in EMEA was down 1% in U.S. dollars, and up 7% in constant currency terms, with gross margin declining to 12.9%, from 14.9%. This decline was due primarily to a higher mix of sales to large enterprise clients, which tend to transact at lower gross margins, and a lower mix of fees from enterprise improvements and decreased product gross margins, driven primarily by partner program changes.
Accounting and administrative expenses in EMEA in the second quarter were up 5% in U.S. dollars, and in constant currency were up 14%. This increase year-over-year was driven primarily by investments in headcount to support the rollout of our hardware and sales capability in France and the Netherlands, and also the addition of the Inmac’s portfolio in February.
In order to fund these investments, we are continuing to implement plans to improve the efficiency of our non-sales operations in EMEA. In the second quarter, we recorded a $1.5 million charge for severance expense associated with these initiatives, and expect annualized savings of approximately $3 million beginning in the third quarter.
Earnings from operations in EMEA were $10.8 million in this second quarter, down from $13 million reported last year.
Our Asia Pacific operating segment reported net sales of $76 million, a flat year-to-year in U.S. dollars and up 5% in constant currency terms. Gross profit was $11.7 million, and gross margin was 15.3%, down from 15.9% last year, due to a higher mix of public sector business in this quarter.
General and administrative expenses in APAC decreased 7% in U.S. dollars, and 3% in constant currency, due to lower available compensation on lower gross profit performance. Our APAC operating segment reported earnings from operations of $5.4 million, which was flat year-to-year.
Our effective tax rate for the second quarter was 34.9%, below our expected range of 36 to 38%, reflecting benefits from the closure of a foreign tax audit and changes in estimated deferred tax assets.
Moving on to our cash flow performance. For the first 6 months of 2012, our operations generated $11 million of cash, compared to $3 million used in operations last year. We also invested $16 million in capital expenditures in the first 2 quarters of 2012, compared to $10 million in the same period last year, primarily related to our IT systems integration initiatives in North America. And we spent $3.8 million on the Inmac acquisition in EMEA in the first quarter. All of this led to a cash balance of $129 million at the end of the second quarter, of which $103 million was [indiscernible]in our formed subsidiaries, and $120 million of debt outstanding under our debt facilities. This compares to $128 million of cash and $115 million of debt outstanding at the end of 2011.
Our cash conversion cycle was 22 days in the second quarter, down from 23 days due primarily to better inventory management in North America. I will now turn the call back to Ken for his closing comments.