Rajeev Suri
Analyst · JPMorgan. Please go ahead
Thanks Matt and thanks to all of you for joining today. Q1 was a weak quarter for Nokia as we expected. When we spoke last time, we pointed to a soft first talk and a particularly weak first quarter followed by a robust second half. We continue to stand by that view. In terms of the quarter, we understand the underlying drivers of our performance and believe that they will largely mitigate over the course of the year. As a result we are holding our fully 2019 guidance. I recognize that given the fourth quarter outcome, many of you may be skeptical that we can deliver on those commitments. All that if we do, it will be at the cost of our 2020 performance. I do not think see things that way and would like to focus my remarks today on how we expect things to develop and the risks that we see. As I do that I want to make three key points. First, many of our businesses are performing very well and have momentum moving forward. Second, we have a clear understanding of what did not go well in Q1 and have confidence that things will improve as the year progresses. Third, while we do see certain risks increasing, there are opportunities as well. Let me dive into more detail on each, starting with the easy part. Many of our businesses are performing well and are positioned well for the future. Consider the following; IP routing is in superb condition with clear product leadership and is benefiting from the virtual circle of investment that I've talked about before as customers prepare their network for 5G. IP Routing grew by 12% in constant currency in the first quarter far outpacing the market. That is the second consecutive quarter of growth for the business and we have good momentum moving ahead. Optical Networks continue to grow as well, up 7% in constant currency. While the profitability remains diluted, it is improving and tracking to our plan. Products based on our Photonic Service Engine 3 chipset PSE-3 are already in trial with two service providers in Europe and are looking very good. With this we will once again leapfrog the competition and be able to deliver massive capacity and efficiency improvement. Then, our licensing business, which continues to track well again its strategic roadmap. When you include a new licensee that we expect to sign a final agreement within the coming weeks, we will reach an annual recurring revenue run rate of approximately €1.4 billion. We're also making progress in automotive licensing including the addition of Audi and Porsche to earlier licensees BMW, Mini, Rolls Royce. As part of our investment into our end-to-end portfolio we are delivering the innovation and standard essential patents to maintain this business well into the future. To do that, we need to continue to innovate and that is exactly what we are doing. I know some of you have expressed concern that the number of patents coming from Nokia is lower than some others in our sector. But I want to be very clear about this, we are not interested in playing the volume game. We are focused on quality on the patents that really matter and have the highest potential for future monetization. By the end of Q1 2019, for example, we have declared more than 1,500 patent families essential for 5G with more to follow. We are investing to make that happen and delivering patent filings ahead of our internal plan. This is largely through the ongoing work of Nokia Bell Labs and it's unique and powerful capacity for innovation. They have been at the heart of cellular standards development for many years and we intend to keep them there for the future. We see licensing as a core engine for value creation not just for a few years, not just for the next 10 years, but for decades to come. Our new Nokia Enterprise businesses is also performing well with net sales to the enterprise customer segment up by 5% in constant currency when you adjust for the third-party integration business that we're exiting. Orders grew more than 20% and we added another 33 new customers in the quarter. We expect some variability in the quarterly financial performance of Enterprise going forward as is normal for an emerging business that has some large projects. Q2 is likely to be soft given some technology transitions and project timing, but my expectation remains that on an annualized basis, we will be able to grow net sales in the double-digits. Interest in 5G private wireless networks is particularly robust in utilities transportation and the public sector. We also see significant opportunities in industrial automation solutions in the manufacturing and logistics segment. Finally, Nokia Software which like Nokia Enterprise is a key element of our strategy. While a very strong Q4 2018 resulted in net sales that declined 4% in constant currency in the first quarter and a small operating loss, momentum is building as the year progresses, orders are strong, and overall execution is good. Within Nokia Software, we now have two areas; applications and core that are at different stages of development with different performance. On the application side, we expect solid growth and profitability. As I've discussed in previous calls, we have built a strong foundation for this business, including refreshing 70% of the sales organization and re-architecting our software on a common modern platform. As just one example of our progress we added our 100th CloudBand customer in Q1 and we have integrated that product with 45 network functions from third-parties to increase its capabilities. In terms of core, a transformation is underway in both sales and product development. We are moving our core software to a common modern platform which will make it completely cloud native by the end of 2020. Additionally, we are strengthening our sales capability and improving commercial discipline in a similar way to what we did with the applications. The lessons learned from the transformation of our application business give us confidence that we can transform the core business in an accelerated manner and that it can still deliver a better than average profitability for the company. So, in short many parts of our business are tracking well and many delivered a good Q1 performance. So, then to address my second point, why the poor quarter and why do we expect both topline and profitability to improve significantly as the year progresses? The answer is largely related to 5G. Our revenue recognition policies and contractual terms require reasonable commercial availability and customer acceptance of our own system software before we can recognize revenue related to a new generation of mobile technology. Neither of this was fully in place by the end of Q1, but that situation is changing fast. We expect to see some improvement in Q2 and much more in the second half. To put this in perspective this situation means that we missed approximately EUR 200 million in 5G revenue recognition in North America alone in Q1 and we should see that come back in full before the end of the year. Korea, although a much smaller market than North America, had similar challenges. The recent 5G launches in the country used the September 2018 3GPP baseline that leading chipset makers do not consider commercial given later changes in the standardization body that are not backward compatible. In addition, unlike last year we had no new 4G software releases in the first quarter, as we needed to ensure compatibility with our 5G product. This impacted our overall software content and thus our gross margin. But we do expect 4G releases to come in each of the three remaining quarters of the year. I would also like to openly address the question of Nokia Mobile radio roadmaps, as there is some noise about where we stand today. We do have some short-term issues, weeks and at most a few months in some select cases. But these need to be understood in the context of a technology cycle that will last well over the next decade and that is still in the process of maturing. In Q1, higher radio product costs also had an impact on gross margin and that is not unusual early in a new generation of technology. We are very focused on this issue and have a clear plan for improvement. As a proof point that the ecosystem is still maturing, we've found software defects and instability in the consumer device chipsets in the process of testing our 5G base station software. It seems reasonable to believe that, if we were significantly behind our competition as some have suggested, such defects instability issues would have already been found and then fixed by the chipset makers. I do not find these gaps particularly surprising given the speed at which things have been and are continuing to move, but it also suggests that full ecosystem stability and predictability are yet to come. I would also note that while Nokia is not always first with time to market for individual features, our products has a consistent record of outperforming our competition in the field. For proof of this look no further than our AirScale 4G base station. I've been told by some of the biggest players in North America that this product is performing far better than what they see from others. Let me take this opportunity to address some of the other product related topics that are relevant as 5G moves forward. The first is software upgradability of existing mobile base stations to 5G. I have talked about this before and software-only upgrades are meaningless, unless your hardware has the right capacity. After all, you could in theory upgrade an old laptop to the very latest version of Windows, but the end result would be lousy performance. Doing something similar when it comes to base stations, does not make any sense to us and we do not think it makes sense for our customers either. Second, dynamic spectrum sharing, or DSS. Most operators do not see this as a necessary solution in the short to medium-term given spectrum that will be utilized in most 5G launches. It also requires unique device functionality that is not yet available and will likely come only at the end of this year. DSS becomes more relevant when operators want to share the old 2G, 3G or 4G spectrum with 5G, especially in lower bands. We are well-suited to enabling this given that in the past two years, we have shipped in the range of 3.8 million 5G-upgradeable RF units. At the same time, for those customers with a near-term need for DSS, we will have the right features at the right time. Third, you're probably also hearing about common baseband boards with 2G, 3G, 4G and 5G. Nokia was the first supplier to introduce such commonality when we introduced our Flexi release too many years ago. Through that we learned that what sounds good in theory can be quite imperfect in practice. Common baseband boards, mean, compromises due to the unique processing requirements of different radio technologies and typically cannot compete with next-generation product that are optimized for the following cycle of mobile technology. Basically it means, a board that has compromises from the start and is obsolete by the time it is supposed to be most useful. That is why we believe our approach, which also offers more flexibility in multiple radio bands than what we see from others is better for our customers, better for protecting their investment and better for end-user experience. On these topics in others, it appears that our thoughtful approach focused on ensuring the best long-term value for our customers is making a difference. In past calls, I have mentioned our customer satisfaction measure called Customer Perceived Value or CPVi. It is based on a large number of rolling annual interviews with multiple respondents across 100 different accounts and is designed to give a forward-looking view on the propensity of customers to buy from Nokia. Our most recent results show that we are closing the gap with the market leader and significantly distancing ourselves from the declining number three in the market. We see particular strength coming from favorable perceptions of our end-to-end portfolio, account interaction and customer intimacy and innovation in big data and analytics. This record of performance and strong customer support is one of the key reasons that we continue to win in the market. We now have 36 5G commercial contracts including 18 with named customers. More than half of those 36 deals include portfolio elements that others do not have. Coming back to our Q1 financial performance, we also saw some execution issues in our services business. Typically, in this business vendors like Nokia have a handful of challenging services projects, nothing unusual there. And we have a couple such a projects that we have reference before that are getting intense focus. And recovery is underway even if not as fast as I would like. In Q1, however, we faced a significant hit to services profitability related to cost overruns and under performance in two large projects driven by near-term 5G delays. These projects will continue to provide a drag in Q2, but are expected to recover as the year progresses. Separate from 5G-related topics, Fixed Networks had a challenging quarter with both lower net sales and a geographical makes leading to weak profitability. We continue to run the business very tightly with a firm control on OpEx spending, but if performance does not start to recover, we will look to drive further focus and efficiency. Despite this, there are also good reasons for optimism, particularly with higher than expected demand for our fixed wireless access solution, including from customers Optus and South African operator Rain. It is absolutely unique in the market today, as it includes the new 5G gateway that launched at Mobile World Congress. Designed with the highest gain antenna in the market and massive increases in coverage and capacity compared to traditional designs, this is a compact solution that makes it literally plug and play for an operator to use their mobile network to bring 5G speeds to every corner of the home. Finally, on to my third point about risks and opportunities. I've talked about the opportunities we see based on the strength of our products and services. Nokia's unique end-to-end differentiation and 5G-related investments by our customers that benefit our entire portfolio. So what about risks? We see some evolving that are worthy of further comment. The first is execution risk for the remainder of the year, and particularly in the second half given the high volume we expect. We demonstrated in 2018 that we can deliver a fully-loaded second half and expect we can do so again. That said, I think it is reasonable to acknowledge that our slow start to the year has slightly increased risk in this area. Let me take this opportunity to note that, while we believe 2019 will bear considerable similarity to 2018 in terms of quarterly sales performance, the underlying drivers are different. 2018 ended strong as operators invested in their network in advance of 5G radio roll out. 2019 should end with the 5G ecosystem largely mature and with 5G demand continuing to grow in 2020. The second risk we see is the potential increase in competitive intensity in a limited number of accounts, as some competitors seek to be more commercially aggressive in the early stages of 5G. We have no desire to engage in such behavior, but are prepared to act as needed to maintain our footprint. Third, we see an increasing number of customers reassessing their vendor selection in light of security concerns. While it is governments who are driving this issue and who will determine the right policies for their countries, we will support our customers in cases where they have an interest in changing suppliers. In the near term, this could put some pressure on margins, but we will except -- accept that in cases with the right long-term profitability profile. On this topic, I want to be clear that a change of vendor does not necessarily mean a full-scale swap. There are other ways to manage the transition that are more cost-effective and less complex, including opening certain interfaces or deploying a light 4G overlay layer. And for more on this, I would encourage you to look at a blog on our website from Harri Holma, a Nokia Bell Labs fellow at one of the industry's top experts on radio technology. To pull all this together, yes, we do see risks. No doubt about it. But more importantly, we continue to see a path to delivering on the full year 2019 guidance that we gave in January and continuing to strengthen our performance in 2020. With that, let me briefly comment on a few other topics before I hand the call over to Kristian. First, two regions, North America and China. In North America, we reported constant currency growth of only 1%, a less than ideal outcome that was largely driven by the lack of 5G revenue that I mentioned earlier. Just to help with any comparisons you might make, if you look at just Mobile Networks and Services without Managed Services, our growth in North America was approximately 15% in the first quarter. If you assume that, we have been able to recognize the approximately €200 million in 5G revenue that I mentioned earlier, we would have grown approximately 40% in the market. This is not to execute our shortfall, but to put it in perspective. I would also note that, we do not believe there have been any material changes in market share with North American customers, but timing of our sales maybe different to what others see. China remains a challenge and our sales declined by 12% in Q1 in constant currency, largely reflecting operator CapEx control in advance of 5G. As 5G accelerates in the market, we expect that there will be early activities that are called trials, but in fact are fairly large initial rollout that require significant free-of-charge products and services. While participating in some of these will almost certainly be necessary our focus will be on the commercial phases that we expect to come in 2020. Overall, and as I noted last quarter, we will remain prudent in China and seek to balance share in the country versus overall profitability. Second costs. We continue to deliver on our cost-cutting targets and are on track to meet the €700 million target we announced with our third quarter earnings last year. As we see the various risks and opportunities play out in coming quarters, we will also continue to assess our portfolio to ensure we are focusing only in the areas where we see true market opportunity. Our view that cost leadership and clear prioritization of investments are critical success factors in our sector remains absolutely unchanged. If market conditions or our own performance suggests that we need to adjust costs, we will not hesitate to do so. Let me move now to cash. Our performance with respect to cash was weak in the quarter. However, we remain confident in our guidance to be slightly positive in free cash flow for the full year. I want to reassure you that, we are extremely focused on this subject and have initiated a number of measures to address this performance. Kristian will provide more details in a moment. Finally, Alcatel Submarine Networks or ASN, you may have seen a recent announcement that our talks to sell the asset to a French company called Ekinops have come to an end. That is true, as our view of the businesses change in step with the change in the overall optical market. While we see good reasons to keep the business as a core part of Nokia, we also understand that the French government would prefer at least partial French ownership of ASN. We will continue to work with them to see if we can find a solution that meets their needs and is in the best interest of Nokia shareholders. With that, let me turn the call over to Kristian. Kristian?