Yan Li
Analyst · Piper Sandler. Please ask your question
All right. Thanks, Jason and thanks everyone for joining us on the call today. So, on the performance, our sales volume has increased by 14% in Q4 2019 and by 24% for the full year of 2019. Our revenue has also increased by 25% in Q4, and by 41% full year 2019. We have also enhanced our gross margins achieving a historically high gross margin at 26.1% and net profit margin at 11.3% in Q4 2019. All financial data were beyond our expectation. Now, we continue to build our leadership in urban mobility via product and technology development event and user-based activity [Technical Difficulty]. We launched our U-GT in late December. U-GT is an upgraded high end version of users targeting, primarily Europe and the U.S. market. U-GT inherited a simplistic design style and lightweight body of our award-winning U-series, while increased wheel size and performance with the retail price started at €1,699 in Europe. Second, we have launched our first straddle electric motorcycle product R and our first three wheel electric motorcycle T at a CES in January. Both are revolutionary products to redefine urban mobility. R is our power performance product. It has the top speed of 160-kilometer per hour, and the maximum drive range of 130 kilometers. It comes with a maximum 30 kilowatt mid-mounted motor and a 7-kilowatt hour portable two batteries. Our primarily targets in Europe and the U.S. market as well as high-end motorcycle market in China. As a high-end straddle motorcycle and listed our new brand in urban mobility. Our video of R on Douyin has received more than 25 million views as one of the top viewed videos on our Douyin platform. So this is just another testimonial on the popularity of this product. We expect R will be in the market in late 2020. While R focuses on performance, T focuses on comfort and smart commute in urban mobility. A south balancing 3-wheeler with the roof covered, T is the urban old weather commuter with the top speed of 80-kilometer per hour and a maximum drive rate of 200 kilometers. It's spacious to take additional passenger and with extra cargo space. In addition T is the Level two autonomous driving capable, including adapt -- adaptive crude control, self-parking and the collision detection system. It is the perfect urban mobility vehicle for individuals and couple commuters easy to use, robust to all-weather conditions and smart for safe driving. Now besides the new products, we continue to enhance our brand awareness through product launches via marketing and the targeted marketing. First, we attended for the first time CES in the United States in January. At CES, we successfully launched the two revolutionary products R and T as mentioned before and continue to strengthen our brand of style, technology and freedom in urban mobility. We received more than 200 media coverage with more than 2000 articles published. We also broadcasted the launch on social media platforms, achieved around 120 million views on Weibo and 34 million on Douyin. Second, we continue to create a viral marketing on social media platform. Our quarterly Douyin views increased from -- increased to 20 million in 2019 Q4 from just a few millions in the first three quarters in 2019. And due to the popularity of short-video platforms, we plan to invest more resources on Douyin quite considerably as well. Internationally, our 30-plus KOLs across Europe have also created more than 1,000 pieces of new branded content. Display them on Eastern brands and YouTube. The highlights of those came from key strategic cities such as Hamburg, Paris, Frankfurt and Milan. And lastly, a Chinese TV series called [indiscernible] was aired in February this year and has become one of the most popular shows in China recently. Our scooters were used numerous times at the commuting vehicles in this TV series, selected by the cast due to our fashionable line. This has achieved more than 2.6 billion views and the show is still running. Now supported by the new products, the enhanced customer engagement and brand awareness, we continue to expand our footprint. By end of Q4 2019, the number of franchise stores in China has reached to 1,050 as we added a total of 290 stores in the entire year of 2019. We further expanded our international footprint to 38 countries with 26 flagship and premium stores overseas and 1,000-plus billers. Now, despite the significant progress that we made in Q4 2019, our business operation has been disrupted by the outbreak of coronavirus in Q1, 2020. First, our sales in China have been impacted significantly. Multiple cities have shut down business a part for the entire February. So, we started February with all of our stores closed, but ended with 65% of our stores opened at end of February for business. Furthermore, as people were recommended to stay home and work from home, there were little retail traffic or retail demand. Now, we started to observe recovery in March, as businesses start to be back in operation and up until now, 85% of our stores have opened for business. Now in addition for the past 1.5 month, we also focused on store sales improvement, linking off-line stores with online presence. In February, we trained all our store operators to set up online virtual stores via WeChat and provided online sales consultations to potential customers. We also marketed the online purchase offline delivery campaign and received promising results. Our online to offline orders has increased by 2.5x over the same time last year. Second, our international sales have also been impacted due to the disruption in production and shipping. Our factory was shut down for the first half of February and after the factory, we opened in mid-February, we also experienced a shortage of frontline workers as many of them were still in quarantine in their hometown. Now, our upstream suppliers also experienced similar situation. Now this disruption has caused slight delay in our international order fulfillment. Under the current operate globally, we also focused on expanding our international footprint, enter additional countries in South America, as well as establish a stronger footprint in Southeast Asia to diversify the international sales. Now, despite the current setbacks, we remain very positive about our business performance after the coronavirus outbreak is over. First, the long-term industry trend or the fundamental market demand remains unchanged. Urban mobility is the necessity and there is always a strong demand for more convenient, more efficient and cleaner urban community solutions. Second, we observed that in many markets that the forced quarantine has rather shifted the consumer focus from offline to online, which we will benefit from due to our strong presence in both online and offline for marketing and sales. Now in the meantime, we're managing our business in a very prudent manner and ready to accelerate as soon as the markets start to recover. Now, I'll turn the call over to Hardy to discuss our financial results. Hardy?