Operator
Operator
Good afternoon and welcome to today's Noodles & Company First Quarter 2017 Earnings Conference Call. All participants are now on a listen-only mode. After the presenters' remarks, there will be a question-and-answer session. As a reminder, this call is being recorded. I would now like to introduce Noodles & Company's Vice President of Finance, Sue Daggett. Susan Daggett - Noodles & Co.: Thank you and good afternoon, everyone. Just wanted to apologize quickly for the late start, (00:27) was having some technical difficulties, but I think we're on track now. Welcome to our first quarter 2017 earnings call. Here with me this afternoon is Dave Boennighausen, our CFO and Interim Chief Executive Officer. Let me start by going over a few regulatory matters. I'd like to note that during our opening remarks and in response to your questions, we may make forward-looking statements regarding future events or the future financial performance of the company. Any such items, including our guidance about our anticipated results in 2017 and details relating to our future performance, should be considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are only projections and actual events or results could differ materially from those projections due to a number of risks and uncertainties. The Safe Harbor statement in this afternoon's news release and the cautionary statement in the company's most recent Form 10-K and subsequent filings with the SEC are considered a part of this conference call, including the portions of each that set forth the risks and uncertainties related to the company's forward-looking statements. I refer you to the documents the company files from time to time with the Securities and Exchange Commission, specifically the company's Annual Report on Form 10-K for its 2016 fiscal year and subsequent filings we have made. These documents contain and identify important factors that could cause actual results to differ materially from those contained in our projections or forward-looking statements. Now, I would like to turn it over to Dave. David James Boennighausen - Noodles & Co.: Thank you, Sue, and hello everyone. Earlier this afternoon, we reported Q1 2017 financial results including an adjusted net loss of $2.5 million and adjusted EBITDA of $3.8 million. Total revenue was $116.7 million, a modest increase over the prior year. During the first quarter, we completed two important steps that will allow us to sharpen our focus on improving the performance and profitability of our go-forward portfolio. First, the company completed private placements with L Catterton and Mill Road Capital, resulting in $50 million of gross proceeds. These investments are from firms with strong records in the consumer space and validate the potential of the brand and our strategic direction as we execute our transformation plan through the balance of 2017 and beyond. Using a portion of these investments, we also completed our second important step, the closing of 55 underperforming restaurants that have been a persistent burden on the company's human and financial capital. 39 restaurants closed on the first day of March, while the remaining 16 closed as of the last day of Q1. Consequently, our results are burdened by these underperforming restaurants for the vast majority of the quarter, negatively impacting restaurant-level contribution by $1.6 million and restaurant-level margin by approximately 210 basis points. We also recorded $19.9 million in charges related to these closures during the quarter, primarily related to the anticipated cost of lease extinguishment, broker fees and severance paid to team members. Returning to Q1's performance, comparable sales declined 2% system-wide comprised of 2.5% decline at company-owned restaurants, offset by a 1.1% increase at franchise locations. The comparable sales decline in company restaurants included a 3.6% decline in traffic, offset by a 1.1% increase in average check. Although our traffic did decline relative to last year, it has been a challenging industry environment and the company continued to outperform the Black Box fast casual traffic index by over 200 basis points during the first quarter. As for the cadence of comparable sales results, we did see some softness during the last portion of the first quarter and throughout the month of April, which coincided with the lapping of the prior year's modest price increase and a negative Easter shift. As a result of the softness in April, we currently anticipate low-to-mid single-digit negative company-owned comparable restaurant sales for the second quarter. However, we have seen improvements in our comparable sales, thus far in May and anticipate full-year, low-single digit negative company comparable restaurant sales. To build sales momentum, we're pursuing several key initiatives surrounding our menu, brand activation, operational execution and the off-premise dining occasion. During the first week in May, we launched the return of our popular Pasta Fresca, which had been a guest favorite and was removed a couple of years ago creating a gap in our menu for a light Mediterranean dish. At the same time, we also implemented a revised pricing structure, which has been in test in recent months. This structure, which incorporates about 2% of price increase makes it easier for our guest to understand our menu, better defines our pricing around proteins and specifically calls out our vegetarian, low-calorie, and gluten-free options. Although very early, we are seeing nice preliminary improvements in our results since the launch of these menu initiatives. We will continue to activate the Noodles brand through product launches around our core strengths, but at the same time, we also continue to believe there is great opportunity to better communicate our World Kitchen positioning to our guests. We are in the early stages of this initiative, as we first needed to shore up our balance sheet and address under-performing restaurants. With that now behind us, later this year we intend to improve communication inside the four walls supported by media in select markets to better develop the emotional connections necessary to compete in today's environment. While we invest in better articulating our brand to guests, we also see continued opportunity to sharpen our operational execution. As you probably noticed, our franchise locations have consistently outperformed the company in comparable restaurant sales during recent quarters, including a 360-basis-point gap during this first quarter. The franchise community has been able to move more quickly to execute on our initiatives and drive operational excellence in the restaurants. Moreover, the franchise teams have not encountered as many challenges with turnover during 2016 as we did on the company side. Historically, we have seen a clear path from improved people metrics to operational improvements, which in turn have led to improved guest satisfaction and ultimately sales increases. Our turnover has continued to improve both at the manager and team level, and is now below industry averages. We have also seen our guest satisfaction scores continue to rise well above our performance from 2016. Consequently, we believe the work over the past several months to streamline our menu and simplify operations has set a solid foundation. However, to drive better performance long-term, we also feel it is important to allocate additional resources throughout our multi-unit management ranks. We believe the recent organizational restructuring will allow us to improve those spans of controls without any net increase in our G&A expenses. The capital infusion that we completed during the first quarter, also allows us to execute on several initiatives that we feel will continue to drive operational excellence. As an example, we will now be moving quickly to implement guest bussing stations in all of our restaurants, which we are confident will improve cleanliness, guest engagement and team member execution. We anticipate rolling guest bussing stations to all company-owned restaurants by the end of 2017. Finally, we also see an opportunity to drive sales momentum by improving our off-premise sales platform. During the first quarter, our overall off-premise sales increased to 46% of total sales, an increase of 240 basis points from prior year and easily our highest mark ever. The lion's share of this 240-basis-point increase came from online ordering, which increased 220 basis points to 8% of total sales. We believe that our price point and menu, which is centered around Italian, American, and Asian flavor profiles, are particularly relevant to the off-premise occasion and we will begin investing more in technology and processes to allow us to capitalize on this opportunity. This includes delivery, which continues to be in just over 10% of our locations. We are moving closer to finalizing additional partnerships with third-party providers to expand our delivery program to more areas of the country. Our efforts to make it easier to be a guest will be supported by our NoodlesREWARDS Program. This program is in 50 restaurants currently and we have been very pleased by the impact that it is having on frequency as well as our ability to better use data to more effectively communicate with our guests. We anticipate that NoodlesREWARDS will be rolled out throughout much of the country by the fall of 2017. While we are taking a multi-layered approach to building sales momentum, we also know there remains opportunity to improve labor efficiency. We believe there are several areas of inefficiencies in our menu execution that can be addressed by revisiting all of our processes, equipment and methodologies. While it is much too early to assign an anticipated labor savings that can be accomplished by this transformation, we believe it can meaningfully improve our labor cost structure, improve the consistency of our execution and improve our throughput as well. We anticipate the hiring of a third-party to assist us in this initiative to help us realize an attractive and swift return on investment. Let me also provide an update on development. We continue to anticipate 14 to 17 new restaurants system-wide in 2017, 11 of which have already opened. While we do not anticipate any significant ramp-up in our development pipeline, encouragingly we have seen very strong performance from our restaurants that have thus far opened in 2017. Year-to-date, their sales performance has been over 120% of the company average, well above where prior classes had been performing during their initial months of operations. We also continue to be in the process of refranchising certain company-owned markets. These are specific markets in which we have begun building infrastructure and attained modest success in building brand awareness, but we feel they will be able to flourish and grow under franchise ownership that's able to provide greater focus on their success. The Cypress Group is assisting us in these refranchising efforts and we will keep you updated as they progress. This afternoon we also revised our full year 2017 guidance, which reflects recent trends and the completion of the 55 restaurant closures. This revised guidance includes total revenue of $458 million to $468 million, a company-owned comparable restaurant sales decline of low single digits, restaurant-level contribution margin of 13.5% to 14.5%, adjusted EBITDA of $31 million to $35 million, approximately flat adjusted net income and capital expenditures of $21 million to $25 million. Before we open it up for questions, I'd like to reiterate my confidence in the brand and the direction that we are taking to meaningfully improve our performance. The events of the first quarter, in particular, the closure of underperforming restaurants and the raising of significant capital were important and necessary steps to solidify the foundation of the company. We are now focused solely on executing on our initiatives, which we believe will drive increased shareholder value for years to come. Thank you very much for your time today. And now, we'd like to turn it over to any questions you may have. Skylar, can you please open the lines for Q&A.