Andrew Clyde
Analyst · Bonnie Herzog from Wells Fargo. Your line is open
I mean, I this is where you have to really get in the customer segmentation. I know how many packages show up at my office, my home, Mindi's office, next door every day from Amazon, and it certainly adds a lot of convenience from that standpoint, but I still drive to Walmart and Home Depot and all the other places. I’m just not picking up all the same items, but I'm still making trips there. I hate to ever think of myself as our average customer, but if you look at our demographics, my belief is, not as many packages from Amazon are showing up on their doors as some of us on this call, and I think that’s really what you’ve got to look at. I think the pickup points at the Walmart Supercenters delivers a last mile solution, especially for these heavy dry goods, dog food, bottled water, et cetera, but it isn't necessarily reducing the number of trips in-and-out of the parking lot, it may just be a different type of trip. So, I think it’s something we can't just over generalize or use our own perspective or the perspectives of Metro America to apply to our business. I think our unique customer segments where we are co-located, and even the kind of the more rural markets that we’re in. I was going to suggest that it will impact us different than maybe someone in a more metropolitan market with a different customer segment who has a whole different set of shopping experiences day-to-day. Look, there are a number of things that between Amazon Cash, Google Pay, Walmart Pay, Apple et cetera that from a payment systems standpoint creates opportunities for all retailers and it's certainly something as we roll-out our EMV solution and continue to accept more in different types of payment mechanisms, including those with our loyalty program that we will try to fully take advantage of. So, it’s too early to say, what those partnerships look like, but there is some more and more out there and as consumers move towards those, we've want to accept as many payment methods as we can, especially if those drive down, but very, very high cost of payment cards in our business. You know, it’s almost $0.03 per gallon cost for our business, and it’s one of the biggest cost out there. So, hopefully there could be some improvements on that front.