Gregory Blatt
Analyst · Jefferies. Please go ahead
Thanks, Lance. Hey, everybody. Good morning. Glad you could join us for our Q2 earnings call. We had another great quarter, and we're building solid momentum. Before jumping into the quarter though, I'd like to comment briefly on the management changes we announced yesterday. Obviously, Match Group and IAC have been a huge part of my life, been here for 14 years. We've done a lot of great things, but it's definitely been a long run. I started talking about succession with Barry and the Match Group board last year, but we really wanted to make sure that I handed over the keys at a time when things were running really smoothly here. We've been through eight quarters since going public, and you'll hear in this presentation things continue to go really well. In particular, I was focused on making sure Tinder was on stable footing. Top line performance had always been strong, but operationally, we are still in a lot of flux. When I took over from Sean last year, we both felt it was really important that we transition the company from a founder-centric start-up to a more institutionalized company, dependent on no single person and to do so before looking for the next long-term leader of the company. Accordingly, we continued to build out our resources and powering our teams. Sean's involvement became less and less and I'm confident we've now accomplished that over the last 8 months. It's a different company than it was, with better systems, clearer plans, sounder technologies and deeper personnel and I have incredible confidence in its stability and its future. Lots of people were involved in the effort, but a particular shout out to Shar Dubey, who came over from Match Group to act as COO of Tinder during this period. I know what it is to do the weekly commute to L.A., and I appreciate the sacrifices she made to do that. In terms of taking over as Match Group's CEO, Mandy was the obvious choice. She just started running Match U.S. when I joined as CEO in 2009, and we had a great run of successes together. We've had an amazing partnership ever since. No one has to come in and learn the ropes. She knows it all. She's a fantastic leader and is keeping a great team to make sure the good work continues. She'll be on the call next quarter. I'm happy to answer any questions about all of this, but now I'll turn back to the investor presentation. I'll talk about sub growth and product and marketing strategy, then Gary will take you through the financials and our outlook, then we'll take questions. Let's jump right to Slide 4. We grew PMC overall 15%, generally consistent with our expectations. International PMC growth continued to be strong. As we said before, Tinder drives more of the growth rate there because it's larger on a relative basis than in North America, and Pairs also continues to be a great driver. Again, a great acquisition we did last year. North America PMC was, as we expected, dragged down again by Affinity and some non-strategic brands. We expect Q3 impact of that to be about the same as Q2 and then to start to improve in Q4 and progress in 2018. Beyond that, we saw increasing momentum through the quarter in North America ex-Tinder and Affinity, with improved year-over-year PMC growth comparisons in Q2 versus Q1, and July was an especially strong month. We've definitely seen a pickup since the funk at the beginning of the year and things are showing real momentum. So we're feeling really well about the back half of the year. Now let's dig into each of the individual businesses a bit. Tinder PMC growth continues to be great. Q2 PMC growth beat our expectations. It's driven by a number of things. Lifts in registrations from our marketing efforts and our product work to expand access to the product. Our tech rebuild is starting to pay off, especially on Android. Additionally, while we didn't have any big monetization features launched, monetization is really driven by a combination of new features and optimization and merchandising improvements of existing features. And we did a lot on that front in Q2. As mentioned, Q2 strength continued through July. In fact, picked up a bit, which obviously bodes well for the rest of the year. We also just started testing a new Tinder Gold subscription package. It generally includes everything from Tinder Plus as well as a new feature called Likes You, which really enhances the user's experience by letting the user be more targeted in their efforts on Tinder. Similar products to Likes You have been successful on most of our dating products, but as Tinder has done with some of our other monetization features, we take a proven winner from another one of our businesses and then implement it in a uniquely Tinder way. Likes You on Tinder is very well done. We offer Tinder Gold at a premium price to Tinder Plus, which should both drive incremental ARPPU as well as incremental PMC. The test is early. It's only in a few countries, but so far it's very strong. Unfortunately, for a number of reasons, we are late in getting the test started against our schedule, so the global launch is being delayed a bit, which may offset in Q3 any gains we might have seen from its strength, but we'll see. A real shout out here to Brian Norgard, Jeff Morris, Yiqi Meng and Amarnath Thombre as well as their teams. It's really one of the most amazing sustained roles of successes on the monetization side that I've ever seen. Really great work by the teams there. We also completed the initial phase of Facebook ad testing. And at this point, haven't seen any meaningful impacts on retention or engagement. So we're starting to build up our load. We're still going cautiously as the impacts on retention and engagement are our primary objectives here and that can go long term. So we're going to roll that up slowly, but should continue to track impact over time and it's built into our financials. So we feel really good about the early returns, but going slowly. Turning to Slide 6. When I took over Tinder last year, there were a number of objectives I had for the first half of '17, and I'm glad to say we achieved most of them. One of the most important was to have the persistence and the commitment to complete the rewrites of our two native applications that we commenced at the end of last year. These projects are always hard to do. They take longer than expected and often take you down unexpected and at times treacherous paths. But under the awesome leadership of Maria Zhang and her team, we nailed both the Android and iOS rewrites, and now we're back in full feature production mode, with a stronger foundation and the ability to move faster and with less unpredictability. It's really unlocking a tremendous amount of value, and we have greater confidence in what we execute than ever before. Another prime objective I had during the first six months was to develop a long-term product road map really for the first time in the company's history. For a variety of reasons, we've never really had the ability to lay out the plan multiple steps ahead and now we have and we're incredibly excited about it. I'm not going to get into specifics of what we're doing, but over the next 12 months, we expect to completely transform the post match experience, meaningfully enhance the quality of communication, integrate video throughout the pre and post match experience of Tinder, modernize our navigation, make big bets on location, which coupled with our global scale, we think enables it to be a huge differentiator for us. We're going to continue to develop and integrate artificial intelligence into the product in a wide variety of ways. I think we really have a renewed focus on the general proposition that allowed Tinder to revolutionize the category to begin with, which is that connecting with new people should be lots of fun and not lots of work. Really a principle that's going to underpin all the work we're doing. And again, it's incredibly robust, and we're incredibly excited about it. None of this even touches on revenue, where we always maintain a laser focus. Our large and growing tech and product resources continue to be one of our biggest competitive assets and with crystallized long term plans and the app rewrites behind us, we're starting to move really quickly. Let's turn now to our North American businesses, all overseen by Mandy. Last quarter, I mentioned that each of these businesses was focused on a year long journey to more clearly reorient its product experience around its core brand proposition. The ambition was to create more differentiated product experiences, driving higher engagement and ultimately greater top of the funnel activity. We're halfway through the year and generally seeing strong progress. Match in particular had a solid June and an even better July with net adds seeing the best momentum in a while, up year over year in 4 of the last 5 months. We're increasing mobile engagement, messages sent up 14%, which in turn increases conversion. We're getting ready to rollout our next big new feature, Match Stories, and we think it will be the video profile standard in the category. We're putting a great new marketing campaign behind it starting later this month. We intend to follow that up in Q4 with another big feature release relating to new communication framework designed to improve the quality of connections. We'll be backing that with a real marketing campaign. Together, we expect these product changes to have a cumulatively powerful effect in the Match brand. And we expect the performance improvements we've been seeing to increasingly translate into top of the funnel gains, both through word of mouth, press and just improved efficiency of marketing spend. Reflecting our strong May and June, Match's Q2 ending PMC had the best year-over-year comp in two years and July's strength improved that comp even more. We reiterate our expectation that Match will return to year-over-year PMC growth by the end of the year. Turning to Slide 8. PlentyOfFish continues to make solid progress in its effort to organize around the centrality of conversations in the app. Its new smart feature has shown meaningful improvements in conversion rates, and we're seeing really solid improvements in ROI on increased, but still not overly significant online marketing efforts we undertook in Q2. In Q3, we're testing to see whether those gains translate to TV. And if so, we have a nice little profitable growth engine here. I think it's important to note that marketing has a somewhat different purpose in effect for a brand like POF than it does for Match. The combination of Match's hard paywall and its high brand awareness mean marketing is really trying to push near term buys as well as sustaining high brand awareness. For the brand like POF, though, there is low brand awareness and that low brand awareness allows you to create new brand awareness at relatively no spend. And the soft paywall allows that new brand awareness to drive viral word-of-mouth growth in a way that hard paywall businesses don't really allow. So it's a different dynamic. And at least the hope is when you can market something like POF on good ROI as we traditionally measure it, it pays really exponential dividends down the road. OkCupid is similarly making great progress, focused on individuality and substance. It's rolled out a bunch of new features and the resulting increase of 14% in user retention is really, really huge. That's really the first sign that you're meaningfully improving the customer experience. It's a little behind Match and POF in terms of translating that increased customer experience to top of the funnel gains, but there is always a lag effect, and we expect to see those in the coming quarters. Slide 9. There's a lot going on at Meetic, but I want to just focus in particular on their launch of OurTime for over 50-year-old singles in Europe. They took a really interesting approach there that could be a road map for us. Rather than building a whole new product, they effectively leveraged their existing infrastructure as well as an initial seeding of existing users to launch the product. As a result, for very little incremental tech and product expense, they were able to spend marketing dollars on a product that had liquidity in the community from day one. The impact has been amazing. It enabled them to meaningfully increase their marketing spend to a large cohort of users while increasing their ROI at the same time, effectively allowing for really targeted marketing without having to build incremental infrastructure in order to do it. It's very powerful. If you take that and you fast forward it, one of the biggest hurdles to building new dating products is securing that initial user liquidity. You could have a great dating product, but if you don't have the people on it, it's very hard to grow. So from our perspective, the holy grail is really to use our massive existing user base to successfully seed new products that can then grow on their own because of that initial base. This venture into OurTime in Europe is really the first foray down this path. And if we can continue to evolve it, we will be unlocking an incredibly powerful growth driver. Really one of our focuses going forward is nailing that. Turn to Slide 10. I spoke a little bit about AI at Tinder, and that's definitely where we're building the most concentrated team of experts in the area. But given our overall scale, AI's application to our products cuts across the board. On slide 10, we just show a few of the areas where we're beginning to utilize it in our products. I really think AI along with investments in video and location are going to have profound impact on our business going forward. And we're committed to going deep and being the real leader in these areas. Preparing these remarks, I looked back at what I said last quarter and I basically wanted to cut and paste it, but I didn't. I'll just sort of restate that we've never had such a robust product road map across the company, touching on so many different aspects of our products and technologies. Product really is the key to growth in this area, and we've never been in such a good shape on it. One thing I didn't touch on last time, which I think is a really exciting path for us, is geographic expansion. Recently, Alex Lubot, who has been CEO of Match Group Europe for years, added to his focus the rest of the world outside North America, South America and Europe. And that increased focus is really uncovering a wealth of opportunities. He has brought a lot of energy to it, globe-trotting to parts unknown, and I definitely expect us to increasingly expand in new geographies under his watchful eyes. No question that our international footprint will surpass our domestic footprint before long. Really just fantastic growth opportunities out there across the board and as the global leader, I'm very confident we're going to capture them. Now I'll turn it over to Gary for the financials and be back for the Q&A.