Gregory Blatt
Analyst · Jefferies. Please go ahead
Hey, everybody. Good morning. Glad that you joined us for our Q1 earnings call. We had a great first quarter and year is looking very solid. I'll talk about sub growth and product and marketing strategies, and Gary will take you through the financials and our outlook then we will take questions. Let's jump right to Slide 4. Overall PMC growth was very strong, driven by international PMC growth which was really excellent. Tinder drives more of that growth rate because it's larger on a relative basis in North America, Meetic doing really well, POF and OkC both are starting to contribute more internationally and Pairs in Japan continues to prove to be one of our smarter acquisitions in a long, long time. As we said on the last call, the end of 2016 and start of 2017 had sort of a wired funk to them in North America, sort of across the board in our businesses for no clear reasons. We thought maybe election, but we don't really know. Regardless, it finally pick up again in the beginning of March with that rebound continuing through today. This initial slowness combined with some marketing spend shifts to Q2 impacted North America PMC a bit, but nonetheless we are generally on track. We had strong growth from Tinder and POF, Match and OkC were generally consistent with what we expected. And of course the biggest impact on the quarter was from affinity and its continued control run-off casting us a large chuck of PMC on a year-over-year basis. Again, that loss of PMC is unprofitable PMC. So it doesn't really affect our underlying economics, but it does drive down the year-over-year sub comps and has an impact on year-over-year revenue. We expect that negative affinity comp to persist for several quarters. Now let's dig into each of our individual business a bit. Slide 5, Tinder obviously had great PMC growth in Q1 and it's starting to slow just like the bunch of our other businesses, but then picked up again in March. We launched SuperLike to non-subscribers and continue to drive up overall revenue through optimizing between PMC and a la carte. Again most of the things that we do through PMC, we can also do through a la carte, in fact many of them we do on a hyper basis with the subscription you get some part of the a la carte usage. So we are sort of constantly optimizing there and toggling, and focus primarily on revenue growth not necessarily PMC growth or a la carte growth in isolation, but optimizing the two. It's pretty amazing that we are now number two in app store revenue for non-gains globally behind only Netflix. We are certainly always confident that we will be able to build a great subscription business on the Tinder products, but it's obviously incredibly gratifying to see it come through the way it has. It's an incredible business with great monetization characteristics. We have also implemented the Facebook Ad engine we talked about last quarter. We use it to fill access inventory beyond our direct efforts. On testing with the rate somewhat by the tech debt related feature freeze that we talked about last quarter and we will talk about a little bit more later, but it's starting now. We should have a good sense of where we're going to be on that front next quarter. Turning to Slide 6. On the Tinder product side there continues to be a lot going on. Two very long running projects; SMS Authentication and Tinder Online are both now in test, it's early, but the preliminary results are promising. It looks like we should see a user bump to specialty internationally, but it's also too early and noisy to quantify. Additionally on the online business, we will be watching online payment sometime in Q3. We certainly never get the same sort of mix of payments online as we have with our other businesses, but over time we do expect to be able to move a portion of our users to pay us outside the app store. That will be a nice bump to margins, but we will play out over time. Again, hard to predict the exact level of impact at this point, but once we've launched it we will be working to optimize that part of the business. We also finished finally cleaning up our tech debt in both our Android and iOS app. This is a big multi-month project occupied a lot of our tech resources. Thankfully it's already paying nice dividends in terms of reduced crash rates and generally higher performance. Probably most importantly it really should set a solid foundation for easy integration on products going forward, easier code to write fewer bugs and just faster iteration. Finally, now that we're finished with our feature freeze, we've got a number of new projects in the pipeline that were changing navigation, improving our recommendation engine in part through the uses in very cool AI from our dedicated and top notch data sciences team at Tinder. We are adding new revenue features and a host of other cool stuff; I can't really talk about yet. But I said last time the Tinder will look and feel different to our users by the end of this year and we are well on track to bring that around. A ton of energy is going into increasing Tinder's vibrancy, creating new features and experiences to enhance our relationship with our users all key to driving our continued growth. Slide 7, as we turn to our other business, I want to step back for a second. Going back to when we are taking Match Group public. Our big challenge in these businesses was conversion. We are dealing with a huge shift from desktop to mobile and our products couldn't keep up. We said we are confident we could fix it, but new we have to prove it. I'm glad to say that the outcome on that is no longer really in doubt. After seven consecutive quarters of conversion declines which dramatically impacted this business, we've just completed our fifth straight quarter of conversion increases year-over-year. We've created mobile products, did not work for our users and they're responding accordingly. Having fixed that part of the product, we're now turning our attention to grow in the top of the funnel. Here we're again looking at product is the driver the backed in many cases by marketing spend. As I mentioned in last call during our quest to develop mobile products that work well, our product lost their individuality. In this space you need to be differentiated, you need to stand for something. Over a period of years, our product to develop their unique identities over more than a decade gave a fair amount of that way. Now we're fully oriented around getting it back. Let's start with Match. As you could see here on Slide 7, we said we're going to improve mobile web that we have. We said that we rebuild conversion and it's now at highest point since 2014. The reality is the biggest collection of online daters, and potential online daters with a high propensity to pay, the right in the Match trend we'll ask. These people want our relationship. They want to trusted band and they're willing to pay for filtering based on intend. There's no other product that they're better positioned to continue to capture and to further expand into this group. The sweet spot is Match is to hold and to expand. Our strategy for 2017 is to release a cool distinctive new feature each quarter of 2017 and build an aggressive marketing campaign around each one. The first is misconnections, the location based feature that is really driving engagement. We just launched a new TV campaign around a couple weeks ago. Our first ever campaign really focused on a product feature and the early returns are promising. Next quarter, there will be another feature back by another campaign then the next quarter after that and then the next quarter after. The roadmap is set. We think each individual feature related campaign will be effective, but we also expected cumulative effect from the aggressive product release schedule and heavy marketing focus on our product innovation. Match has never done anything like this before. Frankly, I've been doing this a long time. I can't take a single product owned by us or anyone else. It will release the series of significant consumer features in such rapid succession and we're going to that each of those rollout with the most significant marketing spend in the entire category. We really think by the end of the year and it made major changes in how people think about Match and our ability to grow our user base in that most attractive of all users segments. Slide 8, turning to OkCupid, who doesn't who are core users are and then try to bring features that appeal to those users to the forefront. OkCupid has always had a uniquely educated and engaged audience. But OkCupid as it transition to mobile, a lot of avenues for self-expression and lots of centrality of it's Q&A engine which is always been the heart of that engagement. Now we're getting its mojo back. It really is a fundamental redesign, more way to present express yourself on a substantive level, funny ways to deploy the Q&A engine throughout the product and we're seeing significant conversion increases year-over-year on the new product, because OkCupid isn't backed by meaningful marketing spend. It may take a little longer for the improvements experienced by our current users to translate into increases in new users, but we believe it's only a matter of time. This will be a very unique product once we got rolling our changes through and we think very true to its heritage and its core appeal we expect this to really resonate the meaningful audience and drive renewed growth. On Slide 9, each of our products work differently. They all do the same thing, but they do in a different ways and the cool thing about POF is the average user has twice the number of conversations the users rather products do. It just naturally more of a communication app. The barriers or fewer, the audience is more open to engagement. This tries uniquely social experience on POF, but no one really knows that. Now we're bring it all to the forefront of its branding and its product, design features that drive that highly conversational elements and remind users of that's what makes POF special. We're very early, but conversations were already up 14% year-over-year due to these changes and again we are really just getting started. As with OkCupid, we think is kind of distinctiveness drive satisfaction, which drives increased towards the amount. But we've also been spending some marketing dollars behind POF and it's been quite successful in Q1. We see the opportunity to ramp POF marking throughout the year and that can give us a whole new avenue for growth. Slide 10, Meetic approach right now a little more tractable. For example it's recently developed a new AI driven chatbot to help accelerate traffic to registration conversion. This is just featured by Facebook at the recent F8 Developer Conference is being the standup chatbot applications. It's really cool to small test deployment right now, but I think for shattering the kind of really special things, we can do is we invent deeper and deeper into new technologies. Additionally and probably more immediate impact, Meetic will be launching a whole new product in Q2, backed by marketing investment that we think will really get traction in Europe. Can't get into the details now, but this is more than a little app that we threw out there and see what happens, it really fall at the Match Group concept of identifying target audiences, delivering products to meet them and through that bring down our acquisition costs. We think there's an opportunity to drive additional subs with new channels for profitable marking spend and really looking forward to launch. It's a real part of our sort of increase in marketing spend throughout the year. In all, my many years here, we've never had such a robust landscape of product development innovation and differentiation laid out for us across the board. Over the next 12 months, we expect to be going deep on location based technology, deep on video, deep on game dynamics, deep on artificial intelligence, ranging across our products each one making different best to leverage common successes, while reestablishing their unique individuality. The end of the day, we're trying to deliver cool products to our users to help them make meaningful connections to their lives in front end engaging ways and the pipeline has never been impact as it is right now. All these new features grow out of the coming months. The marketing start to get behind it and I am confident, we're going to see our top of the front of these brand start to grow just like conversion did year-ago. Gary?