Zhang Sichuan
Analyst · CICC
Hello, everyone. Thank you for joining our call. I'll now update on our business in Q4 and fiscal 2024 and I outline our strategic goals for fiscal 2025. Starting with an overview of our financial performance. For Q4 '24, total group revenue was RMB2.64 billion, down 12% year-over-year. Adjusted operating income was RMB280 million, with a margin of 10.6%. Our Q4 costs included RMB94 million in film production related expenses. Excluding such costs, adjusted operating income would have been RMB374 million, with a margin of 14.2%. Revenue from the Momo app and standalone new app totaled RMB2.42 billion, down 11% year-over-year. The decrease was mainly due to the 18% year-over-year decline in the Momo app resulting from our proactive product adjustments and weak macroeconomy. Meanwhile, standalone new app revenue increased 37% from a year ago. Thanks to the rapid growth of our overseas business, adjusted operating income from the Momo app and standalone new apps was RMB269 million, with a margin of 11.1%. Excluding film related costs, adjusted operating income would have been RMB363 million, with a margin of 15%. As for Tantan, Q4 revenue totaled RMB213 million, down 22% year-over-year due to the decreased number of paying users. Adjusted operating income was RMB11.37 million, compared to RMB27.04 million from a year ago. For fiscal 2024, total group revenue was RMB10.6 billion, compared with RMB12 billion last year. Adjusted operating income was RMB1.173 billion with a margin of 16.3%. Revenue from the Momo app and standalone new apps totaled RMB9.7 billion, down 11% year-over-year. Momo app revenue decreased 16%, mainly due to our proactive product adjustments and macro factors. Revenue from standalone new apps grew 40%, driven by our overseas expansion. Adjusted operating income from the Momo app and standalone new app was RMB1.65 billion, with a margin of 17.1%. As for Tantan, total revenue for fiscal 2024 was RMB900 million compared with RMB1.2 billion in the previous year. The adjusted operating income was RMB75.94 million compared with RMB101 million the previous year. Now, I will now give you an update on our execution, strategic priorities for each business line in 2024, as well as the challenges we are facing and how we plan to address them. First on the Momo app. Our goal is to maintain the productivity of this cash cow business with a healthy social ecosystem. Over the past year, our proactive product adjustments combined with macro softness put a lot of pressure on revenue. However, quality of content and strong ecosystem will lay a solid foundation for the stable productivity of our cash cow business next year. First, on the product and operational front. In 2024, our product team focused on improving the female user experience and optimizing real time Soulchill use cases to drive effective interactions. We introduced an AI-assisted chat tool for male users in multiple voice and tech based chat experiences such as greetings and Soulchill (ph). The AI tool can generate greeting based on female users text and picture based profile information as well as their historical posts to improve the quality of ice breaking conversations. Thereby increasing the response rate from female users and improving the overall interactive experience. In addition, we promoted several matching based real-time voice chat features on the homepage that proves effectiveness in driving deeper user interaction and paying conversion. Thus further strengthening Momo's Soulchill attributes. On the user acquisition front, over the past few years, we have shifted from a focus on overall user growth to a more pragmatic profit focused ROI-driven growth model. And we have made good progress in optimizing the efficiency of transitional fee channels and reducing user acquisition costs. The continued improvement in ROI has allowed us to reduce overall marketing spend, while keeping traffic volatility stable. Given the significant cost optimization achieved over the last few years, the space to further reduced costs in transitional channels is limited. In 2024, we begin to explore new ways to acquire traffic through KOL, by collaborating with short video influencers on platforms such as Douyin and Red Note. We have increased brand exposure and gradually shifted our budget from high cost transitional channel to KOL channel, which help reduce unit acquisition costs. In Q4, the Momo app had 5.7 million paying users, a sequential decrease of 1.2 million, due to our cost reduction and efficiency improvement strategies. We reduced the acquisition of some extremely low paying users with a negative ROI, which benefits profitability. Now on the productivity of cash cow of Momo, the cash cow business. In Q4, Momo's live streaming revenue was RMB1.19 billion, down 16% year-over-year. The year-over-year decline was wider than the previous three quarters, mainly due to the reductions in revenue oriented competition events, which resulted in a significant decrease in incremental revenue from year end competition events compared to previous years. In fiscal 2024, live streaming revenue totaled RMB4.8 billion, down 14% year-over-year. This decrease was mainly due to our proactive operational adjustments to maintain a healthy social ecosystem, as well as spending softness among top paying users amidst the weak macroeconomy. To mitigate the revenue pressure from the decline in top paying users, we stepped up our efforts to promote live streaming on the homepage to improve its channel penetration and paying conversion. Meanwhile, we increased our product innovation efforts, targeting mid and long-tail users to stabilize the revenue scale of this group. In early stage of our operational adjustments, we found that the reduction in competition bonus resulting in insufficient profits for supply side partners and reduce their motivation to work hard on our platform. Therefore, in the year's second half, we modally adjust the incentive policy for daily events, which resulted in a slight increase in revenue sharing ratio for 2024 compared to 2023. However, the decrease -- the increase in sales of live streaming showroom, costume and PK props, which do not require revenue sharing, plays a positive role in stabilizing the profit level of our cash cow business. Now moving on to our value-added services. In Q4, revenue from VAS, excluding Tantan, totaled RMB1.2 billion, down 5% year-over-year. VAS revenue from the Momo app was RMB800 million, down 15% year-over-year. Revenue from the spend on Momo app was RMB400 million, up 24% year-over-year. For fiscal 2024, revenue from value-added services, excluding Tantan totaled RMB4.177 billion, down 6% year-over-year. VAS revenue from the Momo app was RMB3.28 billion, down 17% year-over-year. Revenue from the standalone app was RMB1.49 billion, up 35% over -- year-over-year. The incremental revenue from our new endeavors largely offset the declines in revenue from our legacy business. The declines in Momo app VAS revenue was mainly due to our proactive product and operational adjustments in audio and video-based VAS experiences over the past year to mitigate regulatory risk, where we significantly reduced the monetization level of agency dominated and heavily monetized use cases. Like, in live stream, we set up the promotion of the chat room experience on the homepage, introduced interactive gifting features for the mid and long-term users, and launched new categories such as mini-games and love fortune telling to improve chat room penetration and paying conversion, while driving organic revenue growth. Turning to Tantan. Tantan's strategic goal for the year was to improve its core dating experience to view an efficient business model that drives profitable growth. With four dating experiences suitable for agents and to drive organic user growth and retention through quality products. We initiated a product upgrade in 2024 focusing on user experience. To encourage more experimentation on the product, our management decided not to constrain the team with short-term metrics during the pilot phase, but allowed more fluctuation in user scales and revenue. By the end of the year, product adjustment has played a positive role in improving user experience. Still user retention and organic user growth have not been significantly improved. The user scale and revenue continued to show a gradual downward trend. Turning to Tantan's user trends and financials. Although, the continuous cost reduction and efficiency improvements over the past two years have bought Tantan to a breakeven. There has been no breakthrough in user retention driven by product experience or organic user growth. Meanwhile, continuous reduction in channel investments has put significant pressure on the user base. The combination of multiple factors led to a 10% sequential decline in Tantan's MAU to $10.8 million in September. As of the end of Q4, Tantan had 860,000 paying users, down 80,000 sequentially due to the decline in MAU. Turning to Tantan's financials. Q4 total revenue was RMB213 million, down 22% year-over-year, mainly due to the decreased number of paying users. For fiscal 2024, total revenue was RMB900 million, down 25% year-over-year. In terms of business line, VAS revenue was RMB550 million, down 18% year-over-year, due to the decline in number of paying users. By sub-dividing members paying features, optimizing the guidance narratives on paying experiences and stepping up promotion efforts for relatively high-priced products such as SVIP, Black Gold and additional pay-as-you-go privilege for members. We managed to drive a significant year-over-year growth in VAS ARPPU (ph), resulting in VAS revenue declining much smaller than the user numbers. Live streaming revenue was RMB313 million, down 38% year-over-year, mainly due to our strategic decision to de-emphasize live streaming, which has a low correlation with the dating experience. For fiscal 2024, Tantan's adjusted operating income was RMB75.94 million compared with RMB101 million from Q4 '23. Now moving on to our efforts on Tantan's product and user acquisition. First, on user acquisition fronts like, Momo. Tantan also implemented KOL collaborations and offline integrated campaigns in 2024. This includes promotion events at bars, music festivals, and other youth centered (ph) venues, combined with -- by targeting online campaigns across new media channels. This approach effectively optimized user acquisition costs while expanding brand influence. On the product front, at the beginning of the year, we identified the major issues affecting the user experience through interviews and surveys. In the year's second half, our product team made full attempt to address two core issues. Uncertainty about the authenticity of user identity and lack of response to chats after matching. After a year of effort, our goal to improving Tantan's core dating experience has largely been achieved, but overall user retention has not improved significantly. In 2025, we will implement more extensive cost reduction and efficiency improvement measures. Maintaining a low cost modest profit level, while continuing to explore dating products. As for our new endeavors, our goal is to enrich the brand portfolio further, push the business boundaries beyond normal and Tantan, and build a long-term growth engine. In quarter four, the total revenue of the new apps was RMB416 million, up 37% year-over-year. For fiscal 2024, the total revenue of the new apps was RMB1.67 billion, up 40% year-over-year. The rapid expansion of overseas business, especially Soulchill was the key driver behind this sustained growth, compared with our domestic businesses, which faced much macro and regulatory uncertainties. Overseas businesses offer clear growth potential and trajectory, our long-standing expertise in Soulchill products and operational gives us confidence that shifting humans and financial resources towards overseas business will yield better returns on investments for the group's revenue and profit. Since the beginning of 2024, we have been committed to localizing our overseas business and improving the operational efficiency of cross-border team collaboration. On the product front, we introduced virtual gift design and interactive features that aligned with local users' preferences in the chat rooms and began exploring the expansion from voice base to live stream. On the operational front, we refined our services for high paying users, driven growth in the number of top cohort users, which drives overall ARPPU growth. We also improved our supply side collaboration strategies, significantly increasing the number of new agencies and broadcasters. On the user acquisition front, while maintaining a stable ROI, we moderately increased our marketing efforts to deepen our presence in existing market, while expanding into new regions. The combined efforts of product, operations and channels led to increase in paying users and ARPPU, which drove rapid revenue growth. Our rapid expansion in Turkish market and live streaming business offset the temporary consumption dips in MENA, due to the potential risk at the year-end and bring Soulchill to maintain strong growth momentum for 2023 high base and continuously increase its revenue contribution to the group. Over the past two years, building on the success of Soulchill, we have launched more brands and new products in the MENA region. Among them, Yaahlan (ph) and audio-based voice social game and, AMAR, (ph) a voice based social product enter the initial marketing and monetization phase in 2024 after finalizing product officially and monetization models. By the end of the year, this two products have reached a certain revenue scale and maintained stable ROI, even as we significantly increased marketing investments. The initial success of Yaahlan and AMAR validates our strategy, assessment that MENA market can accommodate multiple brands and platforms and give us confidence that our overseas business will play an even more important role in our group's revenues and profits in the future. In 2025, we will continue to increase our investments in the Yaahlan and AMAR and strive for continuous improvements in ROI and profitability. If we are able to increase the revenue of these two apps to a certain scale and achieve profitability, we will replicate the successful experience and models in other social entertainment apps, building a more diverse product portfolio. That concludes our business review for 2024. I will now briefly outline our priorities for 2025. Essentially, we will maintain the 2024 strategies for Momo, Tantan and our overseas businesses, with adjustments based on our new developments and market dynamics. First, for the Momo app, our goal is to maintain long-term stable operation with a healthy social ecosystem to ensure the continued stable productivity [indiscernible] business at Tantan. For Tantan, the strategic goal for this year is to reduce cost and improve efficiency while maintaining profitability, with focus on continuing to explore dating experiences suitable for agents and efficient business models. Our new endeavors aim to enrich the brand portfolio further, expand the business beyond Momo and Tantan, and be a long-term growth engine. We will further increased our overseas efforts and take even bolder steps to drive growth and innovation in international markets. Lastly, I'm pleased to announce that our Board has approved a special cash dividend in the amount of $0.30 per ADS for a total cash payment of approximately $50 million or about 30% of the adjusted net income attributable to Hello Group Inc. in 2024. This is the seventh consecutive year that we have shared the fruits of our business with our shareholders through cash dividends, which is a strong testament to our commitment to creating long-term value for our shareholders. Now, let me pass the call to Cathy for the financial review. Cathy, please.