Richard Montoni
Analyst · CJS Securities
Thanks, David, and good morning everyone. We’re pleased to report another solid quarter, which keeps us on track to achieve our full year guidance. On Tuesday, MAXIMUS completed the purchase of PSI, so I’d like to begin with the specifics surrounding the acquisition.
One of the ways that MAXIMUS drives long-term shareholder value is to use our excess cash in a variety of ways, including strategic acquisitions. At the end of last fiscal year, we stated that one of our short-term goals was to make qualified acquisitions. We’ve been deliberately selective with our acquisition activity, seeking opportunities that complement and fit well within our current business portfolio. We are seeking close-fitting companies that we understand well and that we view as low risk with attractive upside.
The completion of the PSI acquisition on April 30 fits this model perfectly and is an important step towards achieving our short-term goals. Like MAXIMUS, PSI has a core focus on the administration of government health and human services programs. The PSI portfolio includes Medicaid and CHIP administration, child support enforcement and welfare-to-work contracts as well as specialized consulting services. Many of these contracts allow us to grow our market share and cultivate new client relationships.
As we blend the PSI contracts into our business, it’s important to note that these contracts currently run below our 10% to 15% operating margin range. This is due in part to several key projects that are in start up phase. Our long-term goal is to institute many of the same business optimization strategies that we put into place 6 years ago at MAXIMUS. We are confident that we can bring these margins up to at least 10% over the next several years.
A full integration effort is underway and our goal is to achieve a swift but thoughtful combination of our businesses. We expect a smooth and seamless integration. And a MAXIMUS PSI team is already implementing a detailed integration plan covering all business areas. Throughout the transition period, we are maintaining a laser-sharp focus on the service delivery for our clients. This remains our #1 priority.
The strategy behind the acquisition centers on the services we provide to our government clients. The addition of PSI improves our ability to help our clients meet their challenges of running efficient and effective public programs. The combined organization yields a great number of benefits to the clients, both firms. These benefits include; increased operational resources, efficient shared services, enhanced subject-matter expertise, innovative BPO and technology and financial stability. A high degree of overlap exists between the operations of MAXIMUS and PSI making this acquisition a natural fit. We are excited to blend the PSI contracts into our domestic Health and Human Services portfolio.
And I’d like to take a moment to walk you through the benefits of the acquisition by segment. We’ve included several slides in today’s presentation that give you a high-level overview of the enhanced portfolio and the market-share landscape.
Starting with Health Services, PSI brings 7 Medicaid and CHIP contracts, including those with marquee CHIP clients, such as Georgia and Florida. With the addition of PSI’s health portfolio, MAXIMUS serves an additional 2 million CHIP and Medicaid beneficiaries.
MAXIMUS has a long-term history of effectively serving many states, in particular, larger Tier 1 states with complex programs and diverse beneficiary populations. With the addition of PSI, we gain several additional Tier 1 clients including Georgia and Florida.
In addition to longstanding and excellent client relationships, PSI has developed innovative approaches to meeting the unique policy and program requirements in the states they serve. The combination of MAXIMUS and PSI offers a broad range of capabilities both technical and operational, and additional economies of scale to meet the diverse needs of our clients better.
As health reform continues to develop and states plan their rollout of their health insurance exchanges, MAXIMUS and PSI together offer additional options and long-term stability for existing clients while bringing together 2 highly experienced and innovative firms to address the needs of state clients and the federal government.
On the Human Services side, the acquisition adds new welfare-to-work and consulting contracts and meaningfully grows our market share in child support. PSI provides additional qualifications that now open up entirely new adjacent child support markets where MAXIMUS has historically not been a meaningful player. PSI brings a long history of success in the child support market with extensive experience and industry-leading best practices.
PSI also offers more operational resources to tackle the increasing demand and fill the gaps where we may have been resource-constrained in the past. And as market demand for our services continues to increase, the acquisition brings more resources to bear as we grow the business and capitalize on new Health and Human Services opportunities, both here in the U.S. and abroad.
We’re really excited about the breadth and depth of experience and innovation that PSI employees bring to MAXIMUS. We share a common commitment of serving our government partners, and ultimately improving the lives of citizens around the world. So we’re pleased to wrap up the acquisition and welcome the PSI employees to the MAXIMUS team.
Now turning to Health Care Reform in the U.S. The implementation of ACA continues to be a pressing concern for states of all sizes and in different phases of reform. We recognize that some states are waiting to see if the Supreme Court decision impacts the Health Care Reform Law and while we can’t speculate on this decision, we’ve completed a thorough analysis of our strategy under the various potential outcomes.
As we mentioned before, one of the variations of health reform is a gradual ramp up on the establishment of exchanges on a state-by-state basis. An April 17 Reuters piece noted that some states are moving ahead with reform regardless of whether the Supreme Court overturns pieces of ACA or the entire law. To date, 16 states and the District of Columbia have legislation or executive orders directing the implementation of ACA. These states, along with other states that have the political support for the law’s goals, will continue pursuing some level of reform and many are looking at the viability and sustainability of different models in the event ACA is overturned.
Regardless of the direction or speed of reform, the underlying fundamental social challenges won’t go away just because the law is changed or modified. Individuals who aren’t eligible for public programs or don’t have access to employee response of coverage are simply more likely to turn to emergency rooms as their primary source of medical treatment.
Underserved and uninsured populations still must be connected to coverage that best meets their individual needs. To accomplish this goal, states will need to retain cost-effective solutions from partners who are independent and free from any conflict of interest.
In the meantime, the health insurance exchange procurement marketplace is rolling out just as we anticipated with the initial focus on technology bids designed for system integrators. While MAXIMUS is not a system integrator, we are selectively participating in these initial bids and that’s in a subcontractor role. For us, these initial bids are more of a “toe in the water” opportunity. We view them as tactical presence to maintain an awareness as the HIX market continues to progress. Once the technology is built out, the operational focus will shift to the BPO and healthcare consumer engagement and service.
These administrative functions are right in the sweet spot for MAXIMUS and we look forward to applying our experience, independence and best practices from Medicaid and CHIP to health insurance exchanges.
Moving onto an update on our international activities. In the U.K., our Work Programme operations are up and running and that’s at full speed and they remain fundamentally on track. As David noted, we still expect to break even in the fourth quarter of fiscal ‘12. The lower revenue forecast for the year is balanced by the recent process modifications implemented by the Department of Work and Pensions. These modifications are expected to improve the outcome verification process going forward. As we’ve talked about historically, we run these programs with a large portion of variable cost, which allows us to efficiently and effectively manage resources to achieve our bottom line results.
Much like under the previous Flexible New Deal program, the U.K. government plans to publish performance outcomes for work program vendors. These results are expected in the fall, but the U.K. employment minister has stated he anticipates the results could lead to a shakeout in the supply chain of vendors. We believe our performance has been strong relative to the pack and we believe we are well on our way to making this a successful project.
We also have great news to share from Australia today. We recently signed a 3-year $450 million extension to our Job Services Australia contract. As a result of our exceptional performance as publicized in the star rating, we picked up some additional work in Ipswich, South Brisbane and Western Downs through the reallocation process. This new work increases our national caseload by approximately 3%.
Moving onto new awards and the sales pipeline. As a reminder, fiscal ‘12 continues to be fairly a lot of rebids compared to fiscal ‘11, which had several large rebid awards.
At April 25, our fiscal year-to-date signed contract wins totaled $812 million, which includes the Australia contract extension. New contracts pending, or those that are awarded but unsigned, totaled $284 million. Our pipeline of sales opportunities at April 25 remains strong at $1.7 billion. And as a reminder, investors should expect routine fluctuations between the pipeline and the new sales categories. These ships are driven by the different stages in the procurement process as well as the timing of when contracts are awarded and ultimately signed.
In summary, we continue to make solid progress on our short-term goals. We are successfully ramping up operations in the U.K. and remain on track to achieve breakeven status in the fourth quarter. We continue to move forward with our business development plans by winning our fair share of Health Care Reform contracts.
And we have completed the strategic acquisition of PSI, a growth platform that will help us drive long-term value for our shareholders. We do the acquisition as a prudent use of cash as we drive growth in our core markets.
Moving forward, we intend to employ the same fundamental principles of cash deployment, which include investing in business development and growth prospects across all our markets, including organic and through acquisition, continuing our quarterly cash dividend strategy, and finally, executing on our share buybacks in an opportunistic fashion. But most importantly, the team remains committed to growing the business and delivering long-term shareholder value.
And with that, let’s open it up for questions. Operator?