Selim Bassoul
Analyst · Baird. Your line is now open
So I would like to wrap up this conference call by saying that Middleby has never been stronger. Our innovation is at its highest level. Our brands are among the best. Our global presence is increasing fast. However, we still need to adapt to prepare for the next 5 years where slow growth across the world is the new norm. We have to relentlessly pursue additional action to drive our competitiveness. I think we're going to see some tough economic factors in terms of GDP across the world, including United States, and we need to respond. Those additional actions include the integration of our newly acquired residential brands to conduct consolidation [ph] of our industrial bakery group, so turnaround of Viking range and the launching and expansion of our new beverage food service division. Three opportunities exist for us, which we have to execute well on them. One is to rationalize our channels of distribution and to introduce a digital experience in Foodservice and in our Residential platform. The second is to manage our supply chain to be more cost efficient. As we acquired more company, we became bigger. I think there is a lot of room to improve our supply chain. And third is to increase our service revenues and become a better service company in delivering a better guest experience, and we talked about that early on in the call when I mentioned our Residential platform. And we need to finally figure out our cost engineering and standardization of components as we become a bigger company. There is a lot of opportunities is cost engineering and standardization of parts without compromising quality. In the short term, we must help the decline in our Residential revenue. This is a #1 objective. In the long term, we intend to concentrate on leading the automation in food service and in becoming the most connected smart appliance in the kitchen. We have the most cost-effective innovation that will disrupt categories. On the Food Processing, we do not see -- really see a turn in the cycle here. We are still in an unprecedented position as we look at our order backlog. We expect to keep that backlog going for longer than in the previous cycle. I will argue that today Middleby is healthier and stronger than it has ever been. In our Residential Group, we are reinventing the luxury experience for the next generation. For the past 3 years, we have been set to deliver on the product excellence peaks [ph], so we've been working on the product quality by introducing key technologies from the Commercial side. So we took a lot of innovation we had we use in the restaurant business, and we introduced it, integrate it in our Residential, like our burners, like our zero preheat, like our ability to basically speed cook like our TurboChef oven now introduced in the home. We recognize that the product piece was only the first step in the road map to our future luxury consumers. We are committed to delivering an elevated client experience in line with their rising expectations, and that's why I mentioned our parts availability and service. We have invested in delivering a warm, a human and personalized experience before, during and after the sale. That's why when Tony Brenner asked me today on this call about where we are in service, I think what we're trying to invest is to become the best in delivering that warm, personalized, customized experience before, during and after the sale. From the website to the ordering, all the way to servicing the product, we are now incorporating artistic features, our culinary performance, our best of in class of what we delivered to our chefs in restaurants and specific design from vintage and classic to urban. On the other side, I look at our cooling, which is now not a commodity cooling but very innovative cooling from beverage to refrigeration to blast chilling, and we're very excited about all of that. So I go back and I look at the drivers. So we start with the QSR and the chains. We look at fast casual and casual dining, and we look at literally how we are penetrating new and hub chain concepts versus our competitors. To showcase that, I'm going to talk about a company called Hopdoddy. Hopdoddy in Texas, it's an Austin Texas-based burger and brew fast casual concept using hormone-free beef. We have been the supplier for most of their equipment from day 1. They use our equipment, NU-VU and Doyon for baking the buns on premise. They use our Pitco fryers. They use our Magikitch’n grills to do their burgers. In 2013, they had 4 stores. Today, they have 14, and their sales have increased 1,842% in 5 years. In just last year alone, their sales year-over-year grew 70%. So our penetration of what I call emerging hot chains is unprecedented, and we continue monitoring that, and we're very proud of being close to those type of customers as they grow. In addition, I'm very proud to say that when I talk about our existing customers, as we build our relationship with them, in the Foodservice and in the Residential, we'll continue to work with them on delivering an experience and a solution that allows them to grow with us. So from that, I look at another great driver for us, which is convenient stores. Food and beverage now represent 21% of the total in-store revenues of all convenient stores. So if you look at this total sales, 21% of their total store revenues come from food and beverage. But much most impressive that 34% of their profit contribution come from food and beverage, and now it's bigger than tobacco and packaged beverage. So we see that driver also growing pretty fast for us is the convenience stores where we become very close to them and working closely with them. Thank you for listening to us. Thank you for being with us on this call, and that concludes my comments. Thank you.