Dan Chard
Analyst · DA Davidson. Please go ahead
Thank you, Katie. Good afternoon everyone. We are pleased to discuss our fourth quarter and full year 2018 results with you today. I will provide a brief overview of our business performance. In addition, I will share the progress our team has made against the objectives that we’ve set out to accomplish two years ago and provide a clear perspective of what we plan to do moving forward as we continue our growth in 2019 and beyond. Tim will then review our financial results in more detail and share our 2019 first quarter and full year guidance. We will then be available to answer any questions. We are very pleased with our fourth quarter and full year 2018 results to reflect the unified and aligned execution by both our corporate and field leaders against the plan we began to focus on two years ago allowing us to achieve over $500 million in annual revenue, an increase of 66% year-over-year, a tremendous corporate milestone for Medifast. This success can be attributed to our efforts to align the organization and our field leadership behind a repeatable business rhythm focused on our long-term mission to offer the world lifelong transformation, one healthy habit design. Importantly, we generated these results while elevating a level of strategic investment to support our long-term growth plans to build our brand platform and operations as we continue to improve scalability of our business. We believe we are building a trusted, transparent and effective direct sales health and wellness community through our integrated coach model. This leverage is nearly 40 years of insights focused on how to deliver the best-in-class service and product experiences for clients who are engaged in their health and wellness journey. Our success in creating the OPTAVIA Coach community and achieving the desired results for our clients is reflected in the growing number of active earning Coaches and the average revenue each active earning Coach generates. We ended the year with a record 24,100 active earning Coaches who enthusiastically support clients in achieving their health and wellness scores. Average quarterly revenue per active earning Coach increased 26% to $5,756. Our integrated Coach model, along with the continued development of our OPTAVIA brand platform creates the strong foundation for continued business growth. We now have 72 OPTAVIA branded consumable products to help our Coaches build personalized plans to support clients on their health and wellness journeys. Our product development and marketing teams remained focused on the development of future products to support healthy habit creation for our Coaches and clients. The improvement of these key metrics combined with the consistent focus on our mission drove our strong fourth quarter and annual financial results. As a result, revenue and profitability exceeded our expectations both for the quarter and the year. Our strong business fundamentals helped accelerate revenue growth during 2018 from 40% in the first quarter and nearly 55% in the second quarter and more than 80% in the third quarter and 87% growth in the fourth quarter of 2018. This marks the seventh consecutive quarter of year-over-year revenue growth and the eighth consecutive quarter of sequential revenue improvement. The fourth quarter was also the largest revenue quarter in the history of the company resulting in fourth quarter diluted earnings per share of $1.30 ahead of our fourth quarter guidance of $1.15 to $1.20. Our strong financial results in 2018 and our confidence in the business enabled us to continue to fulfill our commitments to deliver attractive total shareholder returns. For the year, we paid $23.2 million in quarterly cash dividends and recently increased our dividend 56% to $0.75. We also repurchased $30 million of Medifast common stock during the year. In 2016, our Board of Directors sent a strong message of confidence when they challenged our management team with a very aggressive long-term goal to reward shareholders. Our goal is to generate 35% annual compounded total shareholder return by the end of 2019, which we believe would require us to nearly double the size of the business to $500 million in revenue and grow the OPTAVIA Coach network to 30,000 Coaches. Shortly thereafter, we lined all of our senior executive goals and long-term incentives around the same three year aggressive objectives. I am pleased to report that the team achieved this long-term objective of 35% total shareholder return at the first measurable opportunity in January of 2019. Additionally, we generated over $500 million in revenues, nearly a year ahead of schedule and are trending towards an excess of 30,000 Coaches by the end of 2019. We are very proud of these achievements and we feel that we are very well positioned for the next chapter in our business transformation. Through strong revenue growth and disciplined investments, we believe Medifast remains well positioned to deliver a long-term sustainable growth and value to our shareholders as well as meaningful improvements to the lives of OPTAVIA clients across the country as they learned new healthy habits that make their lives better. We believe we will accomplish this in partnership with our growing community of OPTAVIA Coaches who join us in helping clients achieve optimal health and well-being. With that in mind, I would like to review a few recent highlights to demonstrate our ongoing efforts to align with OPTAVIA Coaches as we work together to continue to execute our strategic growth initiatives. In the fourth quarter, we hosted our Sundance XIII Advanced Leadership Retreat in Sundance Utah. It was an opportunity for nearly 300 of our OPTAVIA leaders to be trained by successful business leaders in our OPTAVIA community. This has been exciting to experience OPTAVIA Coaches advancing to leader status within the Coach community. These leaders are the foundation of our domestic and international expansion strategy. We recognize these leaders for their success, growth and development through our compensation program as well as through specialized leadership training. Our fourth quarter was also an important time to further prepare for the upcoming international expansion into Hong Kong and Singapore. During the quarter we successfully hired additional personnel in the market to support our upcoming launch and refined our final call formulations packaging, content and messaging as well. Our technology teams have also been hard at work readying our new mobile applications for our launch. Our preparations are nearly final and I am pleased to report that we will be ready to sign up our first clients and Coaches and ship our first orders by June 30 of this year. This is an exciting milestone for our growing company. I want to emphasize that our expectations for this inaugural year in these new markets is modest as our business model focuses on building a base of clients who are successful in achieving their health goals and then developing a portion of those clients into successful OPTAVIA Coaches. Over time, we believe these markets will be an important part of our growth story. In the mean time, we believe we can continue to expand significantly in the United States and leverage this market to build our business in Asia. We are proud of significant progress in technology we are making to support our scalable business model in the U.S. and abroad. Just this month, we successfully launched our new e-commerce platform. This new state-of-the-art cloud-based platform will improve our Coach and Client experience while enabling both multi-lingual and multi-currency capabilities further preparing us for the expansion – for our expansion plans. We were also pleased to kick-off our process earlier this month to implement a new enterprise resource planning system, a leading cloud-based ERP platform that will enable our finance and supply chain functions to support our rapidly growing business for the years to come. This important initiative is expected to be completed by year end at an estimated SG&A cost of $5 million in 2019. These investments are important to support our continued business momentum. We continue to partner with world-class organizations to support our growth. In mid-2018, we partnered with a global logistics company to open a new distribution center in Nevada. I am pleased to report that this transition went very smoothly and has enabled us to subsequently expand our capabilities further to support our rapid growth. Similarly, during the fourth quarter, we transitioned our client support contact center functions to a leading global third-party contact center in Nevada to further expand our capacity and gain multi-lingual capabilities to support our Hong Kong and Singapore markets. This will now allow us to place more focus on supporting our rapidly growing Coach community with dedicated internal Coach support resources. In addition, we are enhancing our supply chain capabilities through key initiatives in 2019 including the expansion of our Maryland manufacturing facility raw materials warehouse and distribution center. These initiatives are already underway and will help us support our growing business. Last quarter, we introduced our very first International Leadership Advancement Trip which will take place in March. This new qualifying event is designed to reward business leaders who exhibit specific business building skills with exclusive training and development opportunities to further advance their business. We have approximately 2500 Coaches and guests who qualified to attend this week long event. We strategically invested approximately $7 million in the third and fourth quarters of 2018 for this first ever leadership event to support ongoing growth in 2019 and beyond. Earlier in my remarks today, I mentioned we recently met two of our three long-term objectives that we established in 2016 ahead of schedule. As a result, we are now setting our sites on our next set of long-term objectives. In January, we began ensuring our long-term vision with investors to double the size of our business every three to four years while increasing our operating margins for the three to four year targets of at least 15%. With that in mind, we have established specific three year goals for our management team. They are, to grow top-line revenue and operating margin to $1 billion and 15% respectively by the end of 2021 and to grow the number of active earning Coaches to 50,000 by the end of 2021. Similar to our process in 2016, we are now taking the important step of aligning these expansive goals to our entire management team and the field as we all work together to achieve success. Our 2019 guidance that Tim will share with you in a moment is reflective of our confidence in our ability to continue to grow the business to reach these long-term objectives. As we go forward, we believe we will generate future growth by focusing on four key areas. We expect them to enable our ongoing expansion of our OPTAVIA Coach community. The first area is to continue to develop and refine our integrated Coach model; second, leverage technology to optimize business efficiency; third, drive product innovation in support of our mission; and fourth, expand into new demographic segments and geographies. We are fortunate to operate in a very large addressable market. Over two-thirds of Americans are either overweighed or obese and that number continues to rise 5% a year. In the U.S. alone, if you think about health and wellness, it’s a $194 billion market and the U.S. addressable weight loss market is a $17 billion business. We believe our growth goals align with what we have learned over the past two years and we will focus on what has worked well and the insights that we have – that have allowed us to get to this point. We will continue to work collaboratively with our corporate and field leaders on activities to support OPTAVIA’s repeatable business rhythm focused on our long-term mission to offer the world lifelong transformation one healthy habit at a time. In summary, we are incredibly pleased with the results we have achieved in 2018. Our entire team remains focused on delivering strong returns to our shareholders and we are excited about our future opportunities and the team we have in place to execute our growth potential. With that, I would like to turn the call over to our CFO, Tim Robinson.