Dan Chard
Analyst · Lane Research. Please go ahead with your question
Thank you, Katie. Good afternoon everyone. We're pleased to discuss our third quarter 2018 results with you today. I will provide a brief overview of our financial and operational business performance. Tim will then review our financial results in more detail and share our 2018 fourth quarter and full-year guidance. We will then be available to answer any questions. For the third quarter, we continue to successfully align our corporate and field leader activities behind a repeatable business rhythm focused on our long-term purpose and mission to offer the world lifelong transformation, one healthy habit at this time. To do this we continue to invest in and develop our integrated coach model which leverages nearly 40 years of insights focused on how to deliver the best service and product experience for customers who are engaged in their health and wellness journey. These efforts from our entire organization continue to generate an accelerated quarterly growth rate in 2018. As a result third quarter revenue and profitability exceeded our expectations and we're pleased to raise our full-year guidance, which Tim will review. As we move forward with our strategic initiatives both domestically and internationally. We believe we remain well-positioned to deliver long-term sustainable growth and value for our shareholders meaningful improvements to the lives of our customers as they learn new healthy habit and the strong business opportunity for OPTA via coaches and business leaders as they focus on our purpose and mission. We ended the third quarter with a record 22,600 active earning coaches, who actively support their clients in achieving their health and wellness goals. The growth of our coach base along with improved revenue per active coach, drove our strong third quarter financial results. Quarterly year-over-year revenue growth accelerated from 40% in the first quarter and nearly 55% in the second quarter to more than 80% in the third quarter of 2018. This marked the sixth consecutive quarter of year-over-year revenue growth and the seventh consecutive quarter of sequential revenue improvement. The third quarter was also the largest revenue quarter in the history of the company resulting in third quarter diluted earnings per share of $1.14, ahead of our third quarter guidance of $1.05 to $1.10. Importantly, we achieved these strong results while accelerating the level of strategic investments during the quarter to support our brand platform and operations as we continue to improve the scalability of our business, based on strong growth in the US in the pursuit of international expansion next year. Our integrated coach model along with the continued development of our OPTAVIA brand platform creates a strong foundation for business growth. We now have 71 OPTAVIA brands SKUs to help our coaches build personalized plans to support their clients on their health and wellness journeys. Today I will review a few recent highlights that demonstrate our ongoing efforts to align with OPTAVIA coaches as we work together to achieve our strategic growth initiatives. During the third quarter, we build upon the momentum and excitement created at our annual OPTAVIA National Convention, which took place in July in St. Louis. As we mentioned to you on our last call, this was the largest national convention in the history of the company with record breaking attendance of nearly 6000 coaches and clients representing a 46% increase from last year's convention. The majority of attendees were OPTAVIA coaches and OPTAVIA business leaders who were there to receive training to be recognized for their individual successes and to align around the initiatives to support our purpose and mission. In convention, we also introduced a new product system that promotes the healthy habit of hydration and is branded purposeful hydration. As I mentioned previously these products complement in our existing OPTAVIA fueling and became available to coaches and their clients on August 13. This marks our first OPTAVIA product launch, that is not one of our OPTAVIA fuelings and it is designed to build on the healthy habits platform we've established for our coaches. We are enthusiastic about the opportunity to provide a complementary product for our coaches and their clients and believe purposeful hydration product usage will continue to gain traction over the coming years. Our product development marketing teams remains focused on the development of future products to support healthy habit creation for our coaches and their clients. In addition our product and manufacturing teams continue to increase efficiency. We have added shifts and expanded our supplier base as well as taking advantage of key areas where we can utilize co-manufacturers to attain greater capacity and speed to market with new and existing products. We are in a strong position to support the growth of our OPTAVIA coaches domestically and very soon internationally. We are also pleased to have many of our OPTAVIA coaches advancing [Technical difficulty] 300 of our OPTAVIA leaders to be trained by successful business leaders in our OPTAVIA community. During this leadership event, we shared transformational stories from the field, aligned behind common goals and business objectives and discussed as well as tasted new OPTAVIA products. During the events participants also went on a team hike to Stewart Falls raising over $11000 for No Kid Hungry a non-profit organization working to solve problems of hunger and poverty in the United States and around the world. This was truly a memorable experience that aligns with our recently launch healthy habits for all initiative which was launched earlier this year. Healthy habits for all is a new platform designed to provide our employees and coaches with a way to further our purpose and mission by giving back to local communities. The program focuses on making healthy habits second nature where underserved communities through education and access as we advance our mission by providing individuals with the resources they need to live healthier lives in their local communities and ultimately around the world. Our third quarter also represented an opportunity for us to further communicate our plans for international expansion with our OPTAVIA coaching entity including presentations and workshops at convention and subsequently at Sundance. We are on track to launch in Hong Kong and Singapore in the first half of 2019. While we have not yet announced the actual launch date the response from our OPTAVIA coaches to the pre launch activities has been overwhelmingly positive and as we continue to grow in the US and take the necessary steps to start growth internationally. Our global health investor club, which is introduced the convention is a success sharing opportunity for US-based coaches, who initiate and support business development in Hong Kong and Singapore. We already have a strong group involved and it continues to build. In addition, the international leadership advancement trip our new incentive trip for 2019 is designed to reward business leaders qualifiers with exclusive training and development opportunities. This will be the largest event of its kind in our company's history, scheduled to take place in March of 2019. The qualification process for OPTAVIA business leaders begin in the third quarter. This represents another strategic investment we are making in the second half of this year to support ongoing growth through the end of the year and into 2019. We are taking the right steps both domestically and internationally ahead of our growth to best position the company for future success. We continue to invest in building our corporate leadership as well, including adding key executives to our existing leadership team, just last week, we announced the appointment of the Chief Marketing Officer and Chief Human Resources Officer. These appointments follow additions earlier this year including our President of OPTAVIA USA and our Vice President of Business Development Asia Pacific. With each of these new leaders we gained valuable experience, perspective and insights. We believe in the future contributions combined with the strength of our existing management team will be instrumental and scaling the company's growth in new and existing markets for many years to come. Operationally we remain focused on making advancements in our technology platforms to further improve our coach and client experience. These investments are very important part of supporting both the rate of growth we are experiencing domestically and to prepare for upcoming launch in Hong Kong and Singapore. These initiatives include upcoming launches of a new scalable mobile and e-commerce platform to improve the client shopping experience and support our expanding OPTAVIA coach community's ability to train and communicate in multiple languages. As we mentioned last quarter, we collaborated with a leading global logistics provider to open a scalable operation designed to support our growing business here in the United States, as well as our upcoming shipments to our new Asian markets. This partnership, including the new scalable Nevada distributions center we opened in the second quarter, which will help us better serve our West Coast coach client base serves as a key distribution point for launch in Asian markets next year. In addition, we recently began preparations to partner with the global best in class client contact center, which will increase our capacity, improve scalability and advance our technological capabilities to support the growing client base in multiple languages. Combined, these new important partnerships will allow us to internally place more focus on coach support and prepare us to support the growing needs of the company. In summary, we are incredibly pleased with the results we achieved year to date in 2018. Our entire management team remains focused on delivering strong returns for our shareholders. We expect to achieve this through continuing to build on our US business opportunities and by expanding our mission into the Asia-Pacific region, as we open these two key Gateway markets of Hong Kong and Singapore in the first half of 2019. We’re excited about our future opportunities and the team we have in place to execute our growth potential. With that, I would like to turn the call over to our CFO, Tim Robinson.