Jim Swift
Analyst · Bank of America. Please go ahead
Thank you, Charlie, and good morning, everyone. Also with me today is Marc Richards, our Chief Financial Officer. Our first quarter results were largely in line with our expectations, with some variances that Marc and I will discuss this morning. And as you'll see in our release this morning, we're maintaining our full year outlook for adjusted EBITDA of between $235 million and $245 million. In terms of business trends, patient volumes were stable to positive against relatively strong year-ago comparables. This was particularly the case for our office-based services, where same-unit volume grew 4% against a nearly 5% prior year comp. Within our hospital-based services, same-unit births and NICU days declined year-over-year, but this was also against a difficult year-ago comp. And both metrics were up on a two-year compounded basis. As you'll see in our release this morning, same-unit pricing was also strong, keeping in mind that in last year's first quarter, we recorded roughly $10 million in CARES funds. This pricing growth partially reflects modest improvements in our revenue cycle management activities, which I'll detail in just a minute. On the cost side, our practice-level expense growth continued to hover above historical trends, similar to what we've discussed in the last few quarters. But we expect this expense growth to normalize through the course of 2023. Lastly, our G&A expense declined year-over-year and continues to reflect efficiencies we have created, primarily in the area of net staffing. And we will continue to seek further efficiencies in our corporate services. Turning to revenue cycle, I'll classify the progress we've made as encouraging, but by no means complete. Throughout the beginning of this year, our internal focus has been on highly targeted staffing additions, both to address the gaps we had identified in front-end activities experienced to date, and to bring in the necessary subject matter expertise that matches the nature of our clinical services, particularly in the hospital-based care. Our internal team has worked very closely with our vendor to ensure that we are tracking the right metrics, quickly identifying any variances to benchmarks, and ensuring that the improvements that we have had to make to date can be built upon as we go forward. Overall, we're pleased with the steps that we have implemented to bridge the front-end gaps that we identified and have spoken about in the past. We also believe that supplementing the extensive services we receive from our vendor with an internally staffed function is not only proving effective, but will also be necessary on an ongoing basis. What we found is that, in our business, a hybrid solution is the most effective at or near the point of care. And while I emphasize that it's still early, we nonetheless believe that this hybrid, a higher-touch front end working in tandem with our vendor, has enabled us to reduce our unbilled AR; get claims moving through the process; and as Marc will detail, generate improvements in our DSOs, our accounts receivable and ultimately our revenue. With that, I'll turn the call over to Marc Richards.