Gregory Marcus
Analyst · B. Riley. Eric, your line is now open
12:48 Thanks, Doug. Before I make a few comments on our operating businesses, I want to briefly pick up where Doug just left off. Last quarter I started my prepared remarks by highlighting a few key differentiators for The Marcus Corporation, including our balance sheet, significant real estate holdings and our diversified business portfolio, all 3 of those elements were on display again for all to see during the fourth quarter as well. 13:15 You just heard from Doug about the continued strength of our balance sheet and liquidity position. He also shared with you that we continued to selectively monetize surplus and non-core real estate during the quarter, further strengthening our balance sheet. And with a much more limited exposure to fixed monthly lease payments, we enter fiscal 2022 with a minimal amount of deferred rent and a greater more flexibility than our peers. 13:41 In addition, our diversified business model once again paid off as well. Last quarter, we had just reported our first profitable quarter since the start of the pandemic. Thanks in large part to a very strong performance from our hotels and resorts division. As winter arrived and the hotel business experienced its typical seasonal slowdown, we were still able to report another profitable quarter this time and the strength has significantly improved theater results. 14:09 As you know, we view the world through a long-term lens. As I've said since the onset of the pandemic, the recovery path we are on may not always be a straight line and we recognize that neither of our businesses are back to pre-pandemic levels yet. But I do believe unequivocally that these key differentiators for The Marcus Corporation are major strengths for our company and have contributed to both our long-term progress and our long-term success. 14:38 The fourth quarter and fiscal year that we are reporting today were yet additional steps in our recovery and we're pleased to be sharing these results with you. So let me start my divisional remarks with our hotel division. Doug shared some of the numbers with you including comparisons to our pre-pandemic fiscal 2019 numbers and the fact that data indicates that we once again outperformed both the industry and our competitive sets this quarter. 15:18 As expected occupancies dropped off from our high point during the third quarter due to typical seasonality for our hotels, but overall, it wasn't a bad quarter for this division. They were profitable once again, contributed over $4 million in adjusted EBITDA, with the drive to leisure segment leading the way once again, particularly on weekends. 15:24 We were particularly pleased with the continued strength of our average daily rate during the fourth quarter and second half of the fiscal year. And while you have heard me say this before, it bears repeating. Our outperformance is also a direct reflection on the quality of our hotels and resorts and the operational excellence of our outstanding hotel team, both in the corporate office and in each hotel. Stated simply, we've always had some of the best properties and best people in our respective markets and it doesn't surprise us that we've outperformed during this period of recovery. 15:57 The arrival of the Omicron variant came at a time that is historically our slowest time of the year for our hotel division, so the impact was more subtle. We did have some cancellations and re-bookings for later in the year and generally resulted in a delay in a more robust reopening of offices. 16:13 As you've heard me say before, we've always believed that in order for the business traveler to return to pre-pandemic levels, it all begins with employees returning to offices. That then can lead to businesses getting comfortable with their employees getting back on the road to see clients, potential clients, remote offices and plants, et cetera, as well as going to group events and conferences. Now that cases are once again dropping significantly, restrictions are being lifted and new CDC guidance is out reducing the need for masks. We are hearing of offices gearing up for a greater return of associates and we are optimistic that we'll continue to see improvement in business and group travel. 16:51 We've seen a noticeable improvement in our group room booking activity in recent weeks and while our group room revenue bookings for fiscal 2022 commonly referred to in the hotels and resorts industry as group pace, are still running behind where we would historically be at this same time in pre-pandemic years, it is quite an improvement from where we were last year at this time and the increased amount of activity and leads we are experiencing suggest to us that we may further close the gap by the time we get through 2022. 17:20 Banquet and catering revenue pace for fiscal 2022 is also running behind where we would typically be at this same time in prior years, but we continue to experience very strong wedding bookings, some of the bigger events in the past are once again booking for 2022 and beyond. Overall, we generally expect our revenue trends to track or hopefully continue to exceed the overall industry trends for our segment of the industry, particularly in our respective markets. As in the past, our results from this division will vary by quarter due to the seasonality our properties historically experience, but on a relatively year-over-year basis, we look for continued improvement during this ongoing recovery. 17:58 And as I've said in the past, we believe we have special assets that make our portfolio unique and give us the ability to pivot to other customer segments, while we wait for business travel to fully return. As we look to 2022 and beyond, our team is actively shifting its focus away from navigating the pandemic and towards rebuilding and once again growing our Hotels and Resorts division. In our Annual Report on Form 10-K that we are filing today, we highlight key strategies in three key categories operational excellence and financial discipline, portfolio management and strategic growth. 18:35 Strategies for operational excellence and financial discipline include sales, marketing and revenue management strategies designed to further accelerate the pace of the recovery, focusing on leveraging strong leisure demand, driving average daily rate, rebuilding group demand and growing ancillary revenues. While keeping the guest experience at the forefront, we also take a hard look at how we deliver our services with human resource and technology strategies that adapt to a changing labor market. We'll continue to take a hard look at how we can do more with less and how we can use technology to enable that effort. 19:08 For example, at one of our hotels, we are currently testing the use of a robot to clean bathrooms. Portfolio management strategies will include continued reinvestment in our existing properties to maintain and enhance their value. For example, we anticipate additional reinvestment during fiscal 2022 and 2023 at the Grand Geneva Resort and Spa, and The Pfister Hotel, 2 of our most iconic properties. 19:31 We also recognize that there can be a time when the best option may be to monetize a given asset and we routinely evaluate our strategy for each property against our expectations for future value creation. As a part of portfolio management, we are also actively seeking opportunities to invest in new hotels and increase the number of hotel rooms under management in the future. That could come in a variety of ways including pursuing additional new management contracts and by seeking opportunities where we may act as an investment fund sponsor or joint venture partner in acquiring additional hotel properties. 20:03 As we highlighted in that release in December, we announced the formation of a joint venture to do just that, with the JV then acquiring the Kimpton Hotel Monaco Pittsburgh and we hope to find additional opportunities in the months and years ahead. So now let's shift to our theater division. Doug went over the numbers with you including our tremendous increases in per person revenues and as you saw, we experienced significant improvement in this division during the fourth quarter, returning to profitability once again. Not coincidentally, our improved results coincide with the release of more new films by our studio partners, several of which were highlighted in our press release. 20:39 And of course, we ended the fiscal year with the biggest movie of all, Spider Man: No Way Home, which has now become the third best performing film of all time. The performance of that film certainly answer any questions about whether an exclusive theatrical showing of a blockbuster film could still generate blockbuster results. Spider Man answered that question with a resounding yes. In fact, we believe there were several takeaways from the holiday season. 21:05 We believe approved there is strong demand for affordable out-of-home entertainment. Spiderman wasn't the only to draw our theaters -- to draw to our theaters over the holidays. Films such as Sing 2, Ghostbusters: Afterlife and American Underdog for example brought families back to the theater as well and that carried into early 2022. 21:24 No other distribution channel for film content matches the experience of watching a movie on the big screen. We believe the numbers once again point out the importance of an exclusive theatrical release window as a means of maximizing the performance of film content over its life cycle. Meanwhile, we don't think it's a coincidence that films released today, and date have consistently underperformed, and we saw that again this holiday season as well. It's been a long road back for our theater division, but when look at the quarterly progress we've made during fiscal 2021 tells a great story. 21:58 Our total theater division revenues expressed as a percentage of fiscal 2019 total revenues increased every quarter of fiscal 2021, increasing from 20% in the first quarter to 32% in the second quarter, 59% in the third quarter and 82% in the fourth quarter. Like our hotel division, one of the highlights of the quarter was our continued outperformance versus the industry. 22:20 As Doug shared with you, based on industry data available to us, we believe we once again outperformed the industry during the fourth quarter and for that matter throughout fiscal 2021. Additional data received to compile by us from Comscore indicates our admission revenues during fiscal 2021 represented approximately 3.5% of the total admission revenues in the US during the same period. This is commonly referred to as market share in our industry. This represents an increase over our reported market share of approximately 3.2% during the comparable period of fiscal 2019 prior to the pandemic. 22:56 Once again, I want to call out our outstanding teams in our theaters and in our corporate office. Like their counterparts in our hotel division, they've had to navigate through an uncharted period of time, while dealing with some of the same labor shortages most businesses are dealing with these days. And they've done so with incredible effort and dedication. This is particularly the case during our incredibly busy last weeks of December due to the success of Spider Man. 23:21 The Omicron variant certainly impacted our theater division as well, particularly early in fiscal 2022. Several films were shifted out of January and February to later in the year, so it's likely that our first fiscal quarter will not be a particularly strong one, but still will be significantly better than last year and there's plenty to be optimistic about as we look ahead to the rest of fiscal 2022 and beyond. 23:43 As cases have declined rapidly in recent weeks and restrictions have been lifted, we've once again seen an uptick at the box office, several new films have performed better than expected in recent weeks and tonight, the very well-reviewed film, The Batman opens up to an exclusive theatrical run. You may remember that last year at this time, all of Warner Bros. films were released day and date with HBO Max. We are obviously biased, but we believe 2022 will be the year of the return to an exclusive theatrical release window for a significant majority of new films. 24:14 One look at the film line-up for the remainder of fiscal 2022, many of which are listed in our press release, and you can see why we are excited about what lies ahead for this business. Another reason for the optimism is the most recent survey data released by the National Association of Theater Owners regarding consumer sentiment towards movie going. After dipping back into the mid 60% range with the onset of the Omicron variant, the percentage of those surveyed saying they are very or somewhat comfortable going to the movies once again hit 80% this week. 24:45 This is just a point shy of the pandemic all-time high hit on July 11, 2021. The improvement in percentage of positive responses from females 35 plus was particularly encouraging, as we look for the overall customer base to broaden in the months ahead. We recognize that the industry is still recovering, and the film studios are still navigating this environment, but we're excited about building upon the progress we've made so far in our theater division, and we look forward to continued improvement in the periods ahead. 25:14 With that in mind, like our hotel division, we believe the time has come to focus less on navigating through a pandemic and instead look ahead, so we can take our theater business in the years ahead. In that same annual report that I referenced in my hotel remarks, you will also find our current plans for our theater division. 25:30 Our team has organized their plan under 3 main sections, maximizing and leveraging our existing assets in a post-pandemic world, reinventing and modernizing the out-of-home entertainment experience and strategic growth. Strategies for maximizing and leveraging our existing assets include additional investments in our industry leading amenities, including our proprietary premium large format screens and food and beverage concepts. 25:53 We will also have a number of strategies to continue to evolve and energize our loyalty program and modernize our pricing programs. Expanding the use of technology in all facets of our business and looking for additional ways to monetize our lobby, screens, website, and app with additional ancillary revenue generating opportunities will also be an important part of the section of our plan. 26:16 Our goal is also to continue to introduce and create entertainment destinations that further define and enhance the customer value proposition for movie going and the overall out-of-home entertainment experience. Strategies to achieve this goal are expected to include testing and launching a variety of new programs, with concept such as a subscription program and various additional entertainment options within our theater auditoriums on the table. 26:42 For example, at our theater in Gurnee Mills, we have converted an auditorium to what can best be described as a sports bar like no other. With the addition of 8 high-definition monitors, 75 to 100 inches in size and a laser projector combined with a dynamic splitter, allowing us to project to 4 other live games on the main screen for a total of 12 simultaneous events. You will be known as the wall and will debut with March Madness, with this amazing viewing experience combined with our industry-leading food and beverage option, I can't think of a better place to watch those games. 27:14 We will also continue to explore new content sources and deliveries to supplement our existing mainstream movie content. And we are also looking ahead to returning to strategic growth in our theater division when the time is right. Growth opportunities that we may explore in the future include newbuilds, management contracts or taking over existing theater leases and acquisitions. We believe our strong balance sheet positions us well to execute on this strategy, as attractive growth opportunities arise. 27:14 Before I wrap up my prepared remarks, I want to acknowledge the press release that went out last week announcing the impending May retirement of Doug Neis, our Executive Vice President and CFO. After 36 years of service with The Marcus Corporation, will save our goodbyes until our first quarter earnings call in May. And I'm happy to note Doug has agreed to continue to provide advisory services to the company after his official retirement date in order to ensure that the transition to our new CFO is seamless. 28:08 And while we are sad to see Doug go, we're equally excited to be able to promote Chad Paris, our Corporate Controller and Treasurer to CFO upon Doug's retirement. Chad has been with us since October, working alongside Doug as we prepared for this eventual transition. He brings with him a wealth of experience in all the areas needed to be a successful CFO. We're excited to have someone of Chad's experience and expertise step into this role and we are confident that Chad is the right person at the right time. 28:34 We look forward to you getting to know him in the periods ahead. I would also be remiss, if I didn't wrap up this fiscal year by once again expressing my appreciation for our dedicated associates at The Marcus Corporation. It was only through their dedicated and outstanding work that we can be with you today celebrating the significant progress we've made navigating through the most difficult 2 years of our 86-year history. Yes, our key strategies include our balance sheet, our significant real estate holdings and our resilient diversified businesses that I referred to earlier. But our secret weapon has always been our people. We always say people are our most important asset and that was especially the case during fiscal 2021. So on behalf of our Board of Directors and our entire executive team, thank you to all of our associates from the bottom of our hearts. 29:23 With that, at this time, Doug and I will be happy to open the call up for any questions you may have.