Arne M. Sorenson
Analyst · UBS
Good morning, everyone. Welcome to our second quarter 2014 earnings conference call. Joining me today are Carl Berquist, Executive Vice President and Chief Financial Officer; Laura Paugh, Senior Vice President, Investor Relations; and Betsy Dahm, Senior Director, Investor Relations. As always, before we get into the discussion of our results, let me first remind everyone that many of our comments today are not historical facts and are considered forward-looking statements under federal securities laws. These statements are subject to numerous risks and uncertainties as described in our SEC filings, which could cause future events -- future results to differ materially from those expressed in or implied by our comments. Forward-looking statements in the press release that we issued last night, along with our comments today, are effective only today, July 30, 2014, and will not be updated as actual events unfold. You can find the reconciliation of non-GAAP financial measures referred to in our remarks on our website at www.marriott.com/investor. Our second quarter results were outstanding. Both worldwide comparable hotel RevPAR and gross room additions increased 6%. Carl will address our RevPAR performance. I want to talk today about why we place such a significant focus on growing distribution. While broad distribution obviously drives sales, it also allows us to leverage our sales and marketing resources, our branding efforts, our reservation system and our frequent traveler program. It provides our customers with greater choices and better products wherever they choose to travel, and it delivers greater efficiency and profitability to our owners, all of which drive higher shareholder value. In recent years, we ramped up our efforts to drive distribution. We decentralized our development organization, opening local development offices to get closer to the market, to customers and to our owners. We added resources. Since 2009, we increased our number of developers and support staff worldwide to more than 35%. We welcomed more than 400 new franchisees to our system, and we added more franchisee training and support. We introduced new brands to our portfolio, specifically 5 brands since 2009: Autograph, MOXY, Protea, Gaylord and AC Hotels. We entered emerging markets abroad and expanded to new tertiary markets at home, and we invested capital. We have used the strength of our balance sheet to complete a $210 million acquisition of Gaylord; a $200 million acquisition of Protea; a temporary investment in 3 spectacular company-developed EDITION hotels; and most recently, a recyclable loan for the Atlantis hotel, which will joined the Autograph Collection, all examples of how capital investments can help us enter new markets and fuel our growth, and the results speak for themselves. Year-to-date in 2014, we have opened 25,000 rooms worldwide compared to 11,000 rooms in the prior year. We signed contracts for 46,000 rooms in the first half of this year compared to 24,000 rooms in the prior year. To be sure, we picked up a significant number of rooms with the Protea acquisition. But even excluding the impact of that transaction, room signings are up 45% this year. This allowed our development pipeline of under construction, signed or approved rooms to reach a new record of nearly 215,000 rooms at the end of the second quarter, a 37% increase over the year ago pipeline. In the last year, in North America, our full-service pipeline increased by 7,000 rooms, reflecting an increase in our Autograph pipeline. While we continue to see little new full-service hotel construction in the United States, of what there is, we are getting much more than our fair share. In fact, our flags are on 30% of the roughly 50 upper upscale and luxury branded hotels currently under construction in the U.S., more than any competitor. In the last 12 months, our North American limited service pipeline increased by 23,000 rooms, reaching 96,000 rooms. 30% of upper midscale and upscale branded hotels currently under construction in the U.S. will fly one of our flags. We are pursuing secondary and tertiary markets, and roughly 60% of the rooms in our U.S. limited service pipeline are outside the top 25 MSAs. But urban markets are [Audio Gap] and AC Hotels. In the past year, we've added more than 5,000 AC Hotels rooms through our North American pipeline alone. Despite this tremendous North American growth, there is no need to panic. We don't believe the strength of our North American pipeline is an indication of an overcharged industry supply. In fact, Smith Travel is still forecasting U.S. supply growth of 1.2% for 2014 and 1.6% for 2015. Rather, it is our market share that is expanding. To be sure, the North American resale market is strengthening with many hotels being marketed, particularly limited service properties with strong track records. The CMBS market is stronger and financing is getting easier to find. Eventually, higher values of these existing hotels compared to construction costs, along with easier financing and a growing economy, will fuel greater new hotel development. But once such industry development begins, it will still take years for the new hotels to open. In the meantime, supply growth is modest. In our view, we are only midway through this cycle in North America. Our Asia Pacific pipeline is up 30% to more than 60,000 rooms, reflecting the strong economic growth from the region, coupled with Marriott's strong brands and operating expertise. The number of Ritz-Carlton, Marriott Renaissance and Courtyard hotels is growing in China. While construction pace in China remains on track, we are finding deals take longer to execute as we concentrate our development effort in large secondary markets in the West. In India, it is our Ritz-Carlton, Marriott Courtyard and FairField brands which are expanding. With the election in India complete, we hope that greater stability and strength in that economy should help further hotel development. The room pipeline in the Caribbean and Latin America has nearly doubled in the last 12 months, albeit off a low base. Today, we have 35 limited service projects underway in the region. Development is particularly strong in Brazil and Mexico. Europe's pipeline is up 45% year-over-year. AC and MOXY are taking off in Europe with 5,000 AC and MOXY rooms already in the pipeline across 9 countries. The first MOXY hotel is scheduled to open in Milan in the fall. We are also bullish about conversion opportunities in Europe, particularly for our Autograph brand. Our pipeline in the Middle East and Africa is 35% ahead of last year. Even excluding the Protea deal, we have new full-service deals in Saudi Arabia, Qatar and markets in Sub-Saharan Africa. Our acquisition of Protea is big news in the region, and we expect it will enable us to accelerate our Sub-Saharan growth going forward. Worldwide, for the full year, given the strength in room signings, particularly conversions, and the pace of construction, we are now estimating 2014 rooms growth at 7% gross or roughly 6% net of deletions. We operate under the maxim. Success is never final. Over the past decade, we introduced new room designs and new lobby designs to drive guest satisfaction and hotel profits higher. We rolled out a more effective approach for group sales in North America, driving group RevPAR index up and meeting planner satisfaction higher. We introduced the Marriott mobile app for tablets and smartphones and booked over $1.6 billion of mobile reservations in the last 12 months alone. Mobile online check-in and online checkout is already available at 1,000 of our hotels, and we expect it to be rolled out to more than 4,000 hotels by year end. We launched 5 new brands, we introduced our addition EDITION brand and, since 2009, recycled nearly $900 million in investments. We are now a leading company in the luxury and lifestyle space for MOXY to Ritz-Carlton with over 450 luxury and lifestyle hotels. Through M&A, we solidified our leadership in North American group business, with the acquisition of Gaylord, and became the leader In sub-Saharan Africa with the addition of Protea. We decentralized and empowered our continent leadership to allow us to grow faster and be more responsive to the customer. And finally, with the spinoff of our timeshare business, we refocused our efforts on what we do best: develop, operate and franchise the finest hotel brands in the world. We did this all in the last 5 years, while still returning nearly $5 billion to shareholders in share repurchases and dividends. The last 5 years have been terrific. We're hosting an Analyst Meeting on September 8 in Washington to talk about what's next for Marriott. The meeting will be webcast on marriott.com, but we urge you to attend in person so you can see our 4,000th hotel and meet the outstanding Marriott associates who make these strategies successful every day. Now the success -- to discuss the second quarter, here's Carl.