Richard Arnold
Analyst · the cautionary note in our earnings release regarding forward-looking statements and risk factor discussions in our filings with the SEC. Manchester United Plc assumes no obligation to update any of the estimates or forward-looking statements. I will now turn the conference over to Ed Woodward, Executive Vice Chairman of Manchester United. Please go ahead, sir
Thank you, Ed. Turning to our businesses. In sponsorship, we’ve announced seven sponsorship deals, five of which were global partnerships including our first and inaugural sleeve sponsor, Kohler. One regional partnership and one financial service partnership. We are very proud of our partnership with Kohler. We took longer than most of our peers in seeking and selecting the right partner. We had multiple other offering parties, including the number at the same or higher values. But we are happy that the partner we chose is a strong business with a brand we have proud to partner with and brand value is consistent with our own. The value achieved also underpinned our ongoing confidence in the competitive advantages the club has relative to our peers. Particularly in respect to the scale and passionate engagement of our fan base, with a multiple of the next highest club being achieved. The overall mix of those announced deals underpin our increased focus on larger partnerships with stronger globally focused brands. The announcement of replacement brands in spirits and gambling categories also points to the continued strength in our sectoral approach and competition for our exclusive rights. We have seen the highest value and number of partnerships to date come to the point of renewal, reflective of our cumulative historic success in this field over the last decade. While we continue to be proud of the renewal rate, which we believe to be market leading, the scale of operation means that significant asset now needs to be expanded to replace the minority that don't renew in addition to those required to grow. We are pleased with our pipeline and confident in the underlying attractiveness of our rights. We continue to expect a strong contribution from sponsorship. Turning to the media business. We continue to see an increase in both reach and engagement across our off-network channels, social, as well as our owned and operated products, O&O. We have seen a successful culmination of our recent investment work in our new digital media platforms replacing our production storage and distribution platforms with new state-of-the-art capabilities, as well as moving to a next-generation CRM platform. This builds on the prior work in respect of the digitization of our archive, processes and staff capabilities. We anticipate now being able to generate better targeted content, quicker, cheaper and distributed more rapidly and consistently across the 16 distribution channels we have in 10 languages, both on and off net. In respect of our O&O, we are pleased to announce that over the summer, we successfully launched the club's first three global mobile app, as well as our new Web site. The mobile app reached the number one sports download ranking in over 70 territories and has monthly active users in over 210 markets. Both products provide fans with a cleaner design enhancing the way they can interact with the club and our one stop shop for all things, Manchester United, including exclusive content, real time match updates, live blogging, fanfolds, trivia statistics and social integration. The learnings we took from the 18 trial markets around the world ahead of the launch meant that we were able to significantly enhance fan engagement across almost all measures through the products. We also were able to launch without any technical glitches and have seen the apps rated strongly in the App Stores with a 4.95 rating in Apple's app store. Both products also provided increased promotional and sales opportunities for our other businesses and commercial partners. MUTV direct-to-consumer product continue to grow and we now have downloads in over 168 markets. We’ve also expanded our reach of MUTV to target cord cutters and cord nevers by launching on Roku, Apple TV, Xbox and Amazon Fire and allowing fans to interact and engage with the club through their TVs without the cable or satellite subscription. Investment in our content evolution and capabilities continues, and we’ve sought to improve the user value proposition by introducing a discounted annual pass and launching a free front porch on the MUTV app, so the nonsubscribers are able to view video content. In respect to our off net social network, we finished the year with around 155 million total followers, a 9% year-on-year growth. And expect significant growth -- sorry, experienced significant growth on both Instagram and Twitter. We continue to have a very popular brand page on Facebook with more followers than the NBA, NFL, NHL and MLB combined. We also continue to be the most engaged Premier League club on Facebook. Moreover, we are the fastest growing Premier League club on Instagram. At Man United, the club's official Twitter handle was the most engaged sports club Twitter handle globally. We continue to be the most followed club in China and we're again named the most influential football club online in China in the 2018 Mailman Group Red Card report. Lastly, our recently launched YouTube channel passed 1 million subscribers within five months of launch, making it the fastest sports channel to reach this milestone in YouTube's history. With respect to our retail business, e-commerce had a fourth consecutive year of growth finishing the year with a record turnover. The growth was generated by improved conversion aided by a broader product collection. Looking forward to next year and indeed the future, we are anticipating further growth as the new digital platforms start to deliver additional traffic and increased conversion to the store. The stadium megastore traded exceptionally well during the year with a number of record trading months. Underlying growth in our non-Matchday revenue enabled us to partly offset the reduced number of home games, which was five fewer than the previous year. We’ve continued to work closely with adidas to innovate and break new ground in the distribution of our dual branded kit. This is extended to design of our kit, marketing campaigns as well as the digital first approach to kit launches. Adidas have also had a strong hand in the design of the most recent kit app [ph] of our stadium megastore. On the venue side, 2017, '18 was a record breaking season in a number of areas, including match by match hospitality product or the Matchday VIP experience, which generated record levels of revenue and EBITDA despite playing five fewer home games than the previous season. And our official membership product, which achieved 224,000 sales, almost 25% higher than the previous record set in 2016, '17. Our seasonal products for 2018, '19 [audio break] and related into exceptionally high demand for both season tickets and executive club hospitality. We made a strong start to the 2018, '19 season in terms of match by match sales with Premier League matches on track to once again sell out exclusively to official members and Matchday VIP experience sales tracking ahead of the prior year. I'll now hand you over to our CFO, Cliff Baty. Cliff, over to you.