Eddie Capel
Analyst · Raymond James. Your line is open
Well, thanks Linda. As I mentioned, we're off to a very good start in 2016 despite a challenging macro environment. We continue to see solid progress in our core verticals led by retail with a meaningful portion of our WMS and non-WMS license and services revenue activity driven by digital commerce and technology modernization programs. Our competitive position continues to be quite strong. And we continue to be in a growth and investment phase, investing in innovation, marketing and business infrastructure to support our company growth, and to support increased market share and position Manhattan Associates for the next wave of retail multichannel selling, entering 2017. As I discussed at the beginning of the call, we recognized three large deals in the quarter, one in retail, one in food and beverage, and one with a third-party logistics provider. All deals were driven by strategic supply chain modernization programs. In Q2, our license fee mix was weighted at about 58%, 42% between our Warehouse Management and other solutions. And a meaningful portion of our WMS and non-WMS license and services revenue activity continues to be driven by existing and new customer omni-channel initiatives and legacy supply chain modernization. The retail, consumer goods, food and beverage verticals were our strongest license fee contributors, making up more than half of the Q2 license revenue. Q2 software license win with new customers that have permitted us to share their names include Castlery, C&A Marketing, Guangzhou Pharmaceutical, SKYE Group, Tommy Bahama, Uniform Advantage and YOGYA Group. Q2 expanding relationships with existing customers included Alliance Healthcare, Antalis, Avon Products, Big Lots, Bodega Latina, Buyers Products Company, Cabela's, Casella wine, Christian Dior perfumes, Dale Pack Fanatics, Floor & Decor, Forever Direct, GENCO, Harris Teeter, Hy-Vee, Kuehne Nagel, Letco Medical, National Logistics Services, Osborn, Hennessy Logistics, RedMart, Safeway, Swift Transportation Company, The Hillman Group, UPS Supply Chain Management, WesTrac and WineWorks. Our professional services business around the world continues to perform very well, posting record revenues with Q2 revenue up 14% and receiving high marks for customer satisfaction. Our global services team have been very busy with core supply chain and retail omni-channel supply chain commerce enablement initiatives with over 300 system go-lives over the past 12 months. And as Linda mentioned, demand and visibility continues to be solid as we added another 55 associates to our global team in Q2. And our plans for the balance of 2016 call for adding about 100 more net new associates to meet the demands of our customers. We'll closely monitor how customers and prospects adapt to the recent macro headwinds and if required we'll adjust accordingly to balance the capacity with demand. And as you know, we continue to be the leading innovator in supply chain technology. For the quarter, we invested $13.5 million in research and development with about 675 people dedicated to R&D. At the core of our success is our strategy to be a serial investor in forward thinking innovation to expand our addressable market and deliver market-leading differentiated capabilities to our customers. And as I mentioned previously, our 2016 plans call for an increased R&D investment beyond our core supply chain solutions, developing the industry's leading multi-channel retail store platform with point-of-sale and clienteling capabilities focused on the consumer. As we discussed in our Q1 earnings call, our 2016 version of our three core applications, Warehouse Management, Transportation Management, and Order Management are now in full swing of being implemented across our customer base. Our new WMS capabilities focused on helping customers scale both their workforce and their overall facility capabilities have been well received by our customers and our prospective customers as evidenced by some of the key WMS wins this quarter. We continue to invest and innovate in the WMS space at a pace well beyond the rest of the market. TMS also continues to experience growth at Manhattan and successful deployments, happy customers and a number of new capabilities in the application have helped us convert WMS customers into TMS customers as well. And as we go forward, we'll be broadening our industry and geographic target markets for TMS. We've proven our current application can compete very effectively outside of our historical targets of grocery and retail in the U.S. and we plan to leverage this trend. On the omni-channel front, we've taken about 10 customers live with new systems or upgrades in Q2. Within our application vernacular we define omni-channel to mean our Order Management, store inventory and fulfillment, point-of-sale and clienteling applications. And we see strong ongoing interest from our omni-channel customers to remain as current as possible with our technology, given the rapid pace of change in the market requirements and our applications themselves. And we continue to see great results both on implementations and in competitive sales cycles my market-leading omni-channel customer service solution available to commerce and store inventory and fulfillment solutions. Without exception, our customers who take their store inventory to market through their digital channel by fulfilling from the stores, see sales lifts and faster and map more profitable sell-through of their inventory positions. These data points continue to reinforce the concept that inventory management, inclusive of forecasting, planning and replenishment need to work differently in an omni-channel commerce environment. So turning to our inventory applications, in Q2 we shipped the 2016 release of our demand forecasting and inventory optimization solutions. And as I mentioned in relation to omni-channel applications, the world of inventory planning within retail is undergoing significant change and we're leaning into these trends within retail and in 2016, we've introduced a number of new capabilities to address these market needs. And finally on the product front, our point-of-sale and clienteling applications continue their brisk pace of development. A couple of our active point-of-sale customers are international, particularly in Mexico and Chile, and recently we've invested to localize the point-of-sale solution, which of course involves everything from translation to currency to payment to tax, in terms of enhancements and affordances within the solution. As we continue to build out the omni-channel operating platform of the future, which of course entails providing the right tools to every retail sales, service and fulfillment associate in the enterprise. It's important that we consider the global store associate of tomorrow. And turning to our associates, we ended Q2 with about 3,060 employees around the globe, that's up 7% over prior year Q2, and nearly 90% of our head count growth is in professional services on strong demand to support top line growth and customer satisfaction. We finished the quarter with 63 people in sales and sales management with 57 quota carrying reps, that's down five from last quarter, due primarily to some international attrition. And we intend to continue to be opportunistic and look to add about a half a dozen or more talented sales professionals to the company. And as I mentioned in the last call in May, we held our annual customer conference, Momentum 2016 at the Walt Disney World Dolphin Hotel in Orlando, Florida. It was our biggest Momentum ever with record attendance of over 1,200 of the best and brightest supply chain and professionals coming together to exchange ideas and concepts and we had the privilege to share with them Manhattan's go forward strategy and programs. The conference theme was, deliver a fulfilling experience. We focused on the speed and complexity required for supply chain commerce to go from excelling – just fulfillment to excelling at delivering a fully fulfilling experience. Throughout our conference we illustrated how clients are redesigning their omni-channel strategies, ensuring each customer has a fulfilling experience at every touch point across the supply chain, while showcasing new technology to support e-commerce in the warehouse, transportation and retail store operations. So let me close my prepared remarks with a brief summary. We're very pleased with our first half performance in 2016, while global macro-economic growth and volatility risk continues to give us reason to be somewhat cautious, we're very optimistic about the future and remain focused on investing in our customers and getting them ready for the commerce world. Retail commerce and supply chain complexity in our target markets continues to increase driven by the digitalization and e-commerce world which are fueling multiyear investment cycles. Our relative competitive position continues to be strong and we continue to invest in innovation to extend our market leadership and differentiation. With the world's most talented supply chain employees, best software solutions and good market momentum, we believe we're very well positioned for the balance of 2016 and beyond. So Kelly, we'd now be happy to take any questions.