Yong Suk Cho
Analyst · UBS
Thank you for joining. The third quarter has been challenging. Our core small business owner segment, which makes up 87% of our new loans facilitated excluding customer finance loans, has been significantly impacted by the deteriorating macro environment in the third quarter. In periods of macroeconomic change, small businesses are typically the hardest to be impacted ahead of customer finance and other lending. As a result, our profitability has been negatively impacted due to rising credit impairment losses and credit enhancement costs. Ongoing pandemic controls and strong economic growth impacted credit quality in the third quarter. Our lead indicator for credit quality, the C-M3 ratio, which estimates the percentage of loans that will be called nonperforming at the end of 3 months, increased by -- increased by 0.1% quarter-on-quarter to 0.8% this quarter. Our C-M3 ratio stood at 0.4% in the third quarter of 2021, indicating that credit quality has worsened considerably versus a year ago. In the third quarter of 2022, data from market analysts suggest that GDP share of cities with high- and medium-risk pandemic controls increased versus the second quarter, which we believe is having a broader impact on small businesses, given a backdrop of declining business and customer confidence. While credit quality situation advanced across the -- the third quarter, we retained growing differences in economic resilience in various regions, which led to significant divergence in credit performance by region. Taking Shanghai for example, the C-M3 ratio for general unsecured loans spiked to 2.3% in second quarter of this year. But after a short period of time, after reopening, clearly returned to pre-lockdown level of 0.5% in third quarter 2022, demonstrating strong resilience. In comparison, C-M3 ratio for some other regions, in particular, lower-tier cities were worse and probably will take much longer to recover. Let me provide a sense of this by comparing credit quality for unsecured loans. On average, the C-M3 ratio for top-performing regions which mainly consists of cities and regions with strong economic foundations, such as Beijing and Shanghai, improved by 1 basis point in the third quarter compared to second quarter. While the C-M3 ratio for average performing regions and less desirable performing regions deteriorated by 13 and 20 basis points, respectively, during same period. This geographic divergence is fundamentally reshaping the map for well sustainable lending can be enabled midterm. Today, about 2/3 of our existing business is in cities and regions where we believe the economic foundations are stronger and likely to be more resilient in recovery. Small businesses contribute to 60% of GDP and 80% of job creation, while receiving only 26% of financing as of 2021 year-end. We believe long-term demand will remain substantial. As a small business owner segment is expected to be agile and responsive when the macro environment improves, we are confident that we are well positioned to risk at when the time is appropriate, leveraging our existing strengths, including extensive channels and institutional partnerships and a strong capital position. However, medium term, we must force or just our business strategies by keeping our focus on well-rated small business owners in more resilient cities with increased resilience on our direct sales force channel. The increased focus resulting reduced gross revenue in midterm, but will improve the profitability and sustainability [indiscernible]. We must go through a period of digesting credit losses on the existing vintages as they run down, while building up the more sustainable and profitable new portfolio. This process will likely result in u-shaped recovery pattern for our business. In the near term, we expect this adjusted strategy will generate new loan facilitation volumes at approximately 2/3 of the volumes we have generated in recent years. If the volumes will be determined by the overall timing of macroeconomic recovery, which remains uncertain at this moment. While we hope that recovery will come sooner, our immediate plans assume a status quo in the current operating environment. Our optimization of resources, including further cost restructuring, will be completed over the next several quarters. During this time, we assume that our credit impairment losses and CI credit enhancement cost will remain at elevated levels, while the underperforming portion of existing vintages run down, clearly impacting profits. Taking uncertainties into account, we believe that timing for a notable improvement in our bottom line performers is more likely in 2024 than in 2023. This is clearly a challenge for us, but we are confident in our ability to execute. We use this business reply prioritization to continue to upgrade our technology, operations and the risk management with the objective of strengthening our long-term market leadership in the small business owner segment. Given our resources, given our customer access, strong balance sheets and long-term partnerships with financial institutions, we have the necessary advantages to navigate through this difficult period. While the operating environment demands change, the regulatory environment is now stabilizing. The rectification process led by PBOC and CBIC has now transitioned to normalized regulation oversight without substantial outstanding issues for the company. Our bank guarantee model, under which we bear 22.5% credit risk on the outstanding balance of loans we facilitated as of the end of September is distinct from a lending facilitation platform and in line with prevailing requirements. Looking forward, we expect our portion, our portion of risk sharing with financial partners to increase to at least 30% over the next several quarters. As I stated before, the use of our guarantee company also allows us to share required data direct with funding partners. On , the CBIC released a regarding the industry, where credit guarantee insurance or core component of our business model is playing a positive role in helping small businesses increase their funding availability. Finally, I have an update on change to our Board. In consideration of potential Hong Kong listing requirements and to improve our ESG standing, we have added 2 new female directors, namely Ms. Cai Fangfang and Ms. Fu Xin to the Board. In addition, we are pleased to welcome Mr. [indiscernible] to join our Board as a director again. All 3 new directors are Ping An executives. We are forming the ongoing support from our largest shareholder. The new Board source continues to be made up of 9 members with 4 current independent directors, 2 current company directors, myself and Greg, and the 3 new directors who are Ping An executives. Under the new structure, we are reducing 1 independent director and adding an additional director nominated by Ping An. I will now turn the call over to Greg for more details on our operating results and business priorities.