Dhruv Chopra
Analyst · WEDGE Capital Management
Thank you, Judith. Welcome to our third quarter 2018 earnings call. With me on the call today is our CEO, Herman Kotzé; and our new CFO, Alex Smith. Our press release, Form 10-Q and supplementary financial presentation are available on our Investor Relations website, ir.net1.com. As a reminder, during this call, we will be making certain forward-looking statements, and I ask you to look at the cautionary language contained in our press release and 10-Q regarding the risks and uncertainties associated with forward-looking statements. In addition, during this call, we will be using certain non-GAAP financial measures, and we've provided a reconciliation of these non-GAAP measures to the most directly comparable GAAP measures. We will discuss our results in South African Rand, which is a non-GAAP measure. We analyzed our results of operations in our 10-Q and in our press release in Rand to assist investors in understanding the underlying trends of our business. As you know, the company's results can be significantly affected by currency fluctuations between the U.S. dollar and the South African Rand. We will have a question-and-answer session following our prepared remarks. So with that, let me turn the call over to Herman.
Herman Kotzé: Thank you, Dhruv. Good morning to all our shareholders. In our first quarter, in an almost post SASSA world for Net 1, we have multiple emotions to deal with. On the one hand, now that the Minister of Social Development, Mr. Susan Shabangu has made it abundantly clear that CPS will not be playing a role in the distribution of social grant as a contractor to SASSA beyond September 2018, we have the visibility to be able to plan for a wind down of CPS, and focus our energies on our Fintech and financial inclusion solutions for the financially excluded citizens of South Africa as well as internationally, no longer burdened by our constitutional and organ of state obligations, in a sometimes hostile political and public environment. At the same time, we are proudly South African, and are incredibly gratified to have run one of the world's largest and most successful social grant distribution programs, paying on time and without disruption for the past 6 years, while using our biometric technology to save the South African treasury over ZAR 2 billion per year for the past 6 years, as validated by SASSA in their annual reports. We finally have the freedom and bandwidth to focus on our financial inclusion initiatives in South Africa and abroad, that we expect will return Net 1 to being a consistently profitable growth company without being burdened by fixed term contracts or with political or other motivations. The steps and actions we have taken to drive the new Net 1 are meaningful, and we expect to deliver tangible benefits of our strategy starting within our current fourth quarter. In the short-term, we have positioned our South African businesses, including Moneyline, Smart Life, Cell C and DNI to drive increases in our financial inclusion businesses, and internationally the restructuring and refocusing of IPG is expected to continue to sustain its recent growth trajectory. With our execution, we hope to rebuild the confidence and credibility in our business and strategy, and return Net 1 to the echelon of leading International growth companies. Before delving into our future, let me spend a few minutes on the current state of affairs with CPS and the distribution of grants. As you are aware, the constitutional court extended our contract with SASSA for a period of 6 months through to September 2018, for the distribution of social grants to the approximately 1.9 million beneficiaries who are currently paid at pay-points and are classified as cash payment beneficiaries. This extension is on the same terms and conditions as the previous contract. However, because the distribution of cash payments is the most expensive component, the ConCourt permitted us to approach National Treasury to request an increase in our fee for this portion of the business. We did so at the end of March, and last week treasury proposed that we be paid approximately ZAR44.35, excluding VAT per grant recipient for the 1.9 million people paid at pay-points, and ZAR16.94 per grant recipient for the 1.1 million people paid through our biometric ATM and point-of-sale networks. We believe that National Treasury's recommendation does not take SASSA's stated plans regarding volumes into account, and does not recognize the need for us to maintain our infrastructure regardless of the number of beneficiaries paid. And we have therefore asked the Constitutional Court to refer the matter back to National Treasury. The Constitutional Court order only dealt with the 1.9 million people currently paid at pay-points and were silent on the remaining 8 million grant payments in accordance with SASSA's request to the court. We presume that SASSA did not ask for an order pertaining to the other 8 million people, as the agency assumed that these grant recipients will be paid directly into their bank accounts, which are currently predominantly underwritten by Grindrod Bank and managed by our banking system, and that the South African Post Office would be able to assume responsibility for this base effective April 1. However, SASSA and the Post Office were in fact not ready or able at that time to take over the distribution of grants. And we stepped in to fulfill our organ of state responsibilities to the beneficiaries by continuing to ensure that people got paid on time and without issue, as they were accustomed to. The challenge, however, is that the provision of these services and infrastructure comes at a cost. And with SASSA no longer paying for the service, our banking partner Grindrod was left with no choice, but to levy a fee on the end users to ensure that relevant costs would be recovered and to provide the service, for which it has been publicly vilified. The only other option would have been to close the accounts, but that would have disadvantaged the people who matter the most, namely the beneficiaries, and would have resulted in significant disruption in the payment system. You may recall from our last earnings call that SASSA advertised the new tender in January for the payment of grants at pay-points for a 5-year period commencing when our contract terminates in September. SASSA had to publish this tender after the Post Office conceded that it is unable to fulfill this particular function. We participated in the tender process on the basis of being an outsourced technology and logistics provider. Around 2 weeks ago, the Minister suspended the evaluation of the tender due to objections received regarding the completeness of the tender document from a prospective bidder who did not file a tender response, as well as the fact that the appointed bid valuation committee did not have the required skills to evaluate the tender of this nature. We do not know when or if the tender process will resume. But we are unlikely to continue with our participation if there are reputational, legal or financial risks that may result in repeat of the events we've had to endure over the last 6 years. Therefore, to summarize, we will continue to provide our support to government, the ConCourt, and most importantly to the beneficiaries through to the end of our contract extension in September 2018, and beyond that, we will focus our attention, resources, infrastructure and services on the unbanked population of the country. That brings us to where we are today at the cusp of an exciting new chapter in Net 1 story and more importantly where we are headed in the future. As we have highlighted over the past 2 quarters, the further expansion of our EasyPay Everywhere or EPE offering branch and ATM infrastructure and product set has already begun to gain traction. During the third quarter, we saw a meaningful improvement in all our key components, driving positive growth and momentum. We expect this to accelerate in the fourth quarter and in fiscal 2019. As of this morning, we have reached 2.7 million EPE accounts compared to 1.95 million a year ago. Our branch infrastructure of 150 branches is likely to expand meaningfully over the next 12 months and our 1,100 ATMs are also expected to double over the next 12 to 18 months. In addition, all of the infrastructure we have, that has been dedicated to servicing SASSA, will become available to redeploy as we phase off the contract and will ensure that for our target market we will remain the largest retail bank service provider, the largest lender, the largest life insurer and value-added service provider in the country. To supplement our expansion plans, we have also commenced the nationwide marketing campaign across radio, print and digital channels. In addition to banking and financial services products, starting in early May, we also launched a new lifestyle product which incorporates effectively priced voice, data and content services from Cell C. In addition to our fixed ATMs, our mobile cash dispensers are now also EMV certified and can accept debit transactions from cards issued by any other bank. Incremental steps that we have already taken to drive our financial inclusion efforts forward, includes the initiation of the certification process for Finbond to become a certified issuer of UEPS/EMV cards through their 430 branches nationwide, which we expect to be completed in the next 3 to 5 months. And additionally working closely with DNI to leverage their direct sales force of 2,000 people, mostly urban focused compared to our current rural footprint, to cross-sell each of our services nationwide. To summarize our financial inclusion opportunity in South Africa, we believe our total addressable market, including those of our Finbond and Cell C Associates is approximately 10 million to 15 million South Africans, and average ARPU on each transactional account should exceed ZAR25 per month. Our first target would be to achieve 50% penetration within 18 months. While on South Africa, I will now discuss Cell C and DNI, and how they tie into our group strategy. Starting with DNI, which as you know, we currently own 49% of, and pending confirmation from the Competition Commission, when we increase our ownership to 55%, DNI will become a subsidiary and we will consolidate the business. For clarity, should DNI be consolidated, their revenue and profits will flow through our income statement. And to reiterate the quantum of DNI's business today, for the 12-month period ending June 2018 on a stand-alone basis, DNI expects to generate revenue of ZAR1.6 billion to ZAR1.8 billion or $134 million to $150 million translated on our Q3 2018 exchange rate, and a net profit after tax of approximately ZAR 220 million to ZAR 250 million or $18 million to $21 million at our Q3 2018 rate. Cell C has made tremendous strides post its recapitalization with meaningful advancements in new products and gains in market share, revenue and profitability over the past 6 months. Its management expects to continue maintaining its growth trajectory in advance of the anticipated listing of the business sometime in early 2020. On the Net 1 business side, we have just launched 2 newly defined Cell C bundled products to our customers that provide tremendous value to users, while also pursuing cross-pollination of each other's distribution networks. Additionally, during Q3 2018, we delivered our first order of 1 million SIM cards to Cell C, and we have received a further order for 5 million SIM cards. I want to highlight one further growth initiative in South Africa before shifting focus to our International efforts, which revolves around our cryptographic and prepaid utility vending solutions. Several years ago, we traversed the subject of STS6, which is the industry standard for prepaid token vending and which was developed by Net 1. While we have made the standard available on an open source basis, we have a significant first mover advantage in providing the interface that allows utilities to generate tokens on a recurring fee basis. This standard will no longer require utilities to physically and logistically swap out the actual prepaid meters in tens of millions of households all over the world, as they come to the end of their life cycle. We are, therefore, now at the start of a multiyear upgrade cycle by all of these utility companies. And in Q3 2018, we have kicked off this initiative by contracting with Eskom, the largest utility company in South Africa and Africa. Our solution will be demonstrated by this industry body, the STS Association at the Africa Utility Week later this month. Moving on to our International business. Last quarter, we commenced with the restructuring of the group's International assets into a comprehensive end-to-end payments provider, currently known as the International Payments Group or IPG internally. This business now incorporates Masterpayment Germany, Masterpayment Financial Services, Net 1 Malta, Transact24 and our investment in Bank Frick. The IPG management structure is now in place under the stewardship of Philip Meyer, and non-core activities under its new strategy have been discontinued or sold. During Q2 2018, we decided to exit this working capital financing business for non-payment solutions customers and sold the remaining book to Bank Frick in Q3 2018. This quarter, we also agreed to part ways with the Masterpayment management team and subsequently discarded their initial business plan, which focused extensively on a rapid expansion of the working capital business. As a result of the change in Masterpayment strategy towards the payment solutions focus of the IPG group, we decided to take a non-cash impairment charge against its goodwill. We saw meaningful volumes in our cryptocurrency processing business through January, through volume subsequently tapered off in the quarter following certain news and events in the cryptocurrency space. We continue to see heightened demand from other cryptocurrency exchanges as well as ICOs, and we will continue to focus on A: the provision of services; and B: manage on the opportunity pipeline to limit volatility for the company. IPG's core offerings such as China processing volume, prepaid processing and SEPA payments all saw meaningful growth during Q3 2018. T24 has applied for China UnionPay membership for both issuing and acquiring, and we expect to receive approval during the next 2 months. IPG's new multicurrency issuing platform, called Kaleidoscope, and card management system are expected to be complete during the first half of fiscal 2019 and is expected to provide differentiated products to our target markets and in turn kick off IPG's execution under its new strategy. Bank Frick reported its year-end results recently, and net income of CHF6.3 million almost doubled from the year before, while assets under management increased over 25%. It also became the first bank in the Swiss franc area to issue a certificate based on cryptocurrencies, launched custodial services for professional cryptocurrency investors and has supported over a dozen initial coin offerings or ICOs as custodian bank, with Masterpayment providing the payment processing for these events. Bank Frick is now investing heavily in its blockchain division and expects to increase its staff count by 50% in 2018 to capitalize on this opportunity. It is a little known fact that Switzerland and Liechtenstein are very important blockchain technology destinations, with around 400 blockchain businesses active at the moment, mainly because of the stable and progressive governments and regulators. Bank Frick has built a solid reputation as a major player in the blockchain space across Europe and has access to all the essential players like KYC and anti-money laundering providers, smart contract developers, consultants, lawyers and marketing companies. We offer not only bank accounts and payment processing to the ICOs, we also offer a cost storage solution for their tokens and have access to different liquidity providers, and can therefore easily change their cryptocurrency to fiat currency. The main focus is to build up a fully regulated blockchain infrastructure in Liechtenstein that covers all needs of participants in the blockchain field. Beside all classical banking services, this includes fiat clearing, safe crypto clearing, safe crypto custody and an exchange to list all tokens coming out from new blockchain business models or ICOs. IPG and Bank Frick, supported by Net 1's IT expertise, are in the process of developing 2 new blockchain solutions, which we expect to start commercializing later this year. The first revolves around a new generation of highly secure, but easily accessible crypto asset cold storage solution for crypto asset investors and exchanges, utilizing Net 1's core cryptographic biometric verification and hardware security model knowhow, and the second utilizing smart contracts to revolutionize large capital-intensive financing businesses. We will provide more details on our year-end call as the technical solutions and commercial models are further refined. In India, our launch of VCC or our Virtual Credit Card had been delayed due to the central bank's new guidelines on KYC, which came into effect on March 1. However, I'm pleased to state that we have now addressed all the changes and the Android version of the MobiKwik app with VCC went live on April 19, while the IOS version went live on April 30. In the first 2 weeks, we have already signed up 15,000 new users and this small base has already doubled our daily transaction volume. We will provide further progress updates as we get more data in the coming months and quarters. During Q3 2018, we've also became a VISA-certified ACS service provider in India. We continue with our analysis of International UEPS/EMV opportunities, and we are in the process of refining the opportunities we have identified in terms of timing, size and execution time lines. During the third quarter, we evaluated potential projects in at least 3 new countries across Africa and Central America. Lastly before I hand over to Alex to discuss the financials, let me give you an update on Korea. As we have noted, we continue to see volume growth, driven by market share gains as smaller players are squeezed out due to the regulatory changes in pricing. But our top line growth remains under pressure as negotiations between the issuers, VAN companies and agents are still ongoing. We have seen very good traction with KSNET's non-card VAN businesses, namely the banking VAN, payment gateway and working capital finance businesses, but these are not big enough yet to turn revenue growth positive. Our expectation is that these negative pricing adjustments will continue to be a drag on KSNET's reported results through calendar 2018, before returning to low single-digit revenue growth in 2019. There are many variables that may influence the usual linear correlation between revenue growth and EBITDA, especially the outcome of negotiations with card issuers and agents. But we do expect the lag between revenue and earnings growth due to the timing of these various events. To continue our commitment to engage with our shareholders, I look forward to meeting some of you in New York next month. I am also delighted to welcome Alex Smith, as our new Chief Financial Officer, who came on board on March 1. Alex will now go over the financial performance and metrics in more detail before opening it up for Q&A.