Brian Mueller
Analyst · BMO Capital Markets. Your line is open
Good afternoon, and welcome to Grand Canyon Education's second quarter conference call. We are now almost 24 months into our existence as an education services company. I want to do three things on this call: first, continue to emphasize how we think GCE should be positioned with respect to the future of higher education; second, review the results that have been produced by each of the four pillars of our business in the second quarter 2020; third, talk about each pillar going forward in the context of the pandemic. I want to continue to emphasize that it is GCE's goal to create models that address the real issues within higher education that are going to be even greater challenges, given the impact of the pandemic. The challenges are: one, the out of control rising costs of the university education; two, the increasing student debt levels that will seriously hinder graduates as they begin their adult lives; three, as tuition level goes up, diversity on college campuses goes down; four, Bachelor's degree should not take four to six years to complete; five, programs and delivery models lacked the creativity necessary to address critical shortages in some industries; six, there are inadequate counseling and support services especially for first generation students or those studying at a distance. We are very excited about GCE's direction relative to the challenges facing students, families, and the industries we are serving. 2020 GCE's 25 partner institutions project to produce over 30,000 graduates, over 11,000 healthcare professionals, 7,700 education professionals, 4,600 in the business world, 3,600 in behavioral health, 2,500 in public service, social science and theology, and 600 in engineering and computer science. These students will graduate with less Title IV debt than the average state and private university students in this country. They will have less than a 6% cohort default rate on student loans. They will graduate from programs that pass the previous debt to income earning ratios that were part of the gainful employment rules, and less than 75% of the revenues that are generated will be from Title IV programs. Now, I would like to review the four pillars of GCE's business. Grand Canyon University online had 87,959 online students as of June 30, 2020, and in the quarter just completed, new students grew in the high-teens, while total students grew 8.2% year-over-year. We have definitely seen an acceleration of working adult students enrolling in our programs online. As this acceleration has taken place, the percentage of students that are studying at the graduate level has actually gone up. GCE continues to work with GCU to ensure that student growth takes place at levels and in programs that will produce high quality outcomes; namely, students that graduate at high percentages make meaningful contributions in the workforce and pay back reasonable loan amounts. GCE's core business margin expanded 150 basis points in calendar year 2019 with the net tuition increase of average less than 1% at GCU online. This is important for three reasons: GCU's online tuition remains affordable and represents good value for our students relative to the positive impact it will have on their careers. Two, it will allow GCE to continue to invest in advanced learning, counseling, and administrative technologies, as well as rollout at least 20 new academic programs per year. Three, a major factor contributing to GCE's success in the midst of this pandemic is that we had previously set up over 95% of our staff to be able to work from home. Initially, this was put in place as a benefit of working at GCE. This represents part of the $250 million we have invested in technology and automation in the last 10 years. In the case of the pandemic, we could easily transition almost everybody to a work from home environment, and this is expected to continue for the foreseeable future. All the work done previously from a campus/office setting continues from a home setting and in every case productivity levels has gone up. In the second quarter, applications were processed in 117.9% of the prior year, 28,268 transcripts were evaluated, which is up 17.1%. There are now 2,123,069 courses in our transcript evaluation system, which is up 33.2%. Let me read that again. There are now 2,123,069 courses in our transcript evaluation system, which is up 33.2%. There are now courses from 4,406 academic institutions in that system, which is up 163.4%. There were 221,689 financial aid files touched at 97.2% compliance quality rating. There were 569,351 counselor activities performed on behalf of students, which is up 27.6%. There were 75,987 field experienced counselor activities performed for students in licensure programs, which is up 32.29%. There were 227,460 electronic signature documents executed, which was up 16%. Staff morale levels are high. Working from home not only ensures their continued employment, but allows many of them to be home with their children while they are out of school. Not only have there not been layoffs or salary decreases, but we were able to provide annual salary increases, which our staff are very grateful for. The new enrollment trends will most likely normalize to mid to high single-digit growth in the third quarter, which given the large comps that exists in the third quarter is still significant growth, but because of the quality of the incoming students persistence rates, we anticipate the year-over-year total enrolment growth trends should continue through the quarter. The second pillar is the GCU traditional campus. As many of you know, GCU ground students finished the last four weeks of the spring semester in an online learning environment. All-round faculty and students were on the system and using it to some extent before the transition. As a result, the transition was very seamless and student's satisfaction levels with that experience were high. All students received a grade for each of their classes, as we did not have to resort to a pass-fail system. This encouraged 6,650 students to continue in the online learning environment to complete summer classes. By taking summer school courses and also because of our large Dual Credit Program for high school students, over 40% of our graduates complete their degree in less than four years. Many additional students could graduate in less than four years. However, they choose to add a second major, or work on a graduate degree. It is important to note that GCU's traditional campus is profitable without raising tuition in 12 years, and has invested over $1.5 billion in academic and other campus infrastructure. The campus currently ranks as the 19th best college campus in the nation according to Niche.com. There will be an additional $500 million investment in the next four years which GCU is able to accomplish with its cash reserves. New and continuing enrollments looks strong for the fall semester, the university's goal for new on ground students was 8,000, and that goal will be exceeded. The university's goal for total enrollment will also be exceeded as a result of increased spring to fall retention. This is in stark contrast to what many universities in the country are experiencing. On July 17, GCU announced its plans for the fall. Those plans include moving back the start of instruction for the fall semester from August 24 to September 7. The semester will begin with three weeks of online instruction for all students. GCU's faculty is very confident that given their considerable experience with their robust online learning system, they can get students off to a very strong start academically. Residential students will move in during the week of September 20, beginning face-to-face instruction on September 28. Some holiday breaks will be eliminated, and there will be an additional week of instruction in December. The change in the start date for GCU's ground for additional students will have the effect of moving tuition revenue for all GCU traditional students, and certainly accelerate revenue for residential students from the third quarter of 2020 to the fourth quarter of 2020, and the change in the move-in date for GCU's residential students will reduce fall semester room and board revenue for the university by three weeks. The university made these changes for two reasons: One, Arizona has become a hotspot for the coronavirus, and we wanted the state to flatten the curve and become a safer destination for students; two, the later arrival on campus puts the majority of the intense heat in Arizona behind us, and allows us to conduct many activities in an outdoor environment. The goal is to create the same vibrant academic and community experience within the context of safety precautions that will be necessary because of the pandemic. Students that are not comfortable returning can register to take all their classes online in the fall. At this point, a little over 3,000 students will remain home and take the fall semester classes online. We anticipate that number will grow as we get closer to the start of the semester. We believe this is a very positive trend as these students are not dropping to attend local universities or taking gap years. They are staying with the university and progressing towards graduation. Their room reservation will be held for them so they can come on campus in the spring if they feel more comfortable. There has been a lot of talk about students not wanting to pay private or out-of-state tuition to go to college online. Given GCU's low ground campus tuition, that has not been raised as an issue. Round enrollment trends for the fall of 2021 are very strong. At this point in time, the ground campus is running 81% ahead of last year's application rate. There were some observers who predicted that the GCE/GCU partnership would produce good financial results for GCE, but would not work financially for GCU. They were very wrong. The university has now completed its second year as a standalone nonprofit university. The university publicly made available its financial statements for the year ended June 30, 2019 that showed the university had over $325 million in cash on its balance sheet, and had net assets of over $387 million at June 30, 2019, and its cash flows from operations for the year ended June 30, 2019 were over $123 million. The positive results for the university continued in the year ended June 30, 2020. Based on preliminary financial statements provided to us by GCU, in which GCU has authorized us to discuss the university's cash balance at June 30, 2020, was approximately $308 million. Its net assets grew to almost $410 million. It generated $116 million in cash flows from operations during the year ended June 30, 2020. University plans to continue using its excess cash to fund its continued growth and pay down into debt. This was all done without tuition increases on the ground campus and less than 1% increase in net tuition on his online campus. It should also be noted that the pandemic is not having a negative financial impact on the university, given the structure of the MSA with GCE. The third pillar of the GCE strategy is Orbis. This purchase greatly accelerated GCE as an education services company, and it addresses issues that have hurt many of the other OPMs. Orbis fits in the GCE strategic plan because it originated as a result of a huge marketplace need. The U.S. will need 1 million additional nurses in the next five years alone, as well as thousands of nurse practitioners and occupational therapists and it's using a very innovative delivery model. Orbis like GCU online and GCU ground will be profitable. The profits will be reinvested into Orbis to create more opportunities, both in terms of locations and adding programs to current locations. Self-sustaining economic models that don't rely on taxpayer subsidies, endowments or other philanthropic donations are a huge benefit to the economy and state budgets. Orbis' growth has been greatly accelerated as a result of GCE's considerable support. Since we bought Orbis, seven university partners have been added. And as of today, we are up to 24 total university partners including our first university partner for a new medical lab science program and what will be our first pre-licensure program in California. At the date of the acquisition, we had 18 sites opened among 11 of Orbis education university partners. As of today, we have expanded to 23 site locations opened at 14 of Orbis education's university partners. Additionally, we plan to open 11 sites class locations in the next 12 months, seven in the fall of 2020, and four in the spring of 2021, which would put us at 34 locations in the spring semester of 2021. By the end of 2021, we expect to have approximately 40 locations open to creative delivery models which combines on ground laboratory work with online delivery of course content is producing tremendous outcomes for students, the healthcare community and university partners. Thousands of Americans will be able to pursue their dream of becoming healthcare professionals, making tremendous contributions to the healthcare industry, because of these partnerships. GCE will continue to support Orbis with capital, marketing, and operations support including advanced technologies. In terms of metrics, the graduation rates are approximately 90%. In first-time pass rates on the NCLEX exam are consistently over 90%. GCU's nursing program the last four quarters produced 95% or higher, first-time pass rates. Orbitz revenues grew 24.2% on a year-over-year basis for the three months ended June 30, 2020. Enrollments have grown 12.2% year-over-year as of June 30, 2020 with accelerated pre-licensure nursing enrollments growing 18%. Every new location open represents an opportunity for GCE that has greater potential than most other OPM contracts in the space. Each location opened requires less than a $3 million investment and will turn profitable in its second year of operation, eventually producing greater than 30% margins, which can be reinvested into adding more programs at the site and opening more sites. The goal is to be in 70 locations in the next seven years. To summarize, we are very focused on this Orbis opportunity for four reasons: one, the huge need the country has for healthcare professionals, especially baccalaureate-prepared nurses; two, the opportunity to grow into 70 potential locations; three, the locations will become profitable in just their second year of operation; four, the relatively small amount of investment needed to get locations up and running. Fifth, these Orbis programs are tremendously beneficial to the financial wellbeing of the university partners. All of the Orbis partners have moved students through their individual university programs during the summer term. At this time, we have confirmed that all of our partner programs intend to continue delivering quality healthcare education in the fall and beyond. The academic delivery in the current environment has been challenging, and Orbis' team has been working with our university partners to find successful operational modifications to continue success for the student population that will become essential professionals within our communities. The Orbis team has been involved in several developments within various programs including, but not limited to, virtual simulation, lab modifications, logistics and operation support for curriculum timing adjustments within a term and alternative testing. Some of these developments may become standards within programs as they improve the educational experience and efficiently deliver content to students. Even with all of the successes Orbis and our university partners have recently achieved, there will be some short-term impact on the summer involved terms. A number of students that plan to start in the summer term that were relocating out of state chose to defer their start until the fall, decreasing the new start amount in the summer by approximately 20%. Overall demand for the programs has increased, there is more potential students see healthcare as a solid option for employment. In a number of locations, demand is start in the fall is greater than the initial plans fall intake size, but a number of our university or healthcare partners have chosen not to increase the go forward size to make up for the summer start shortfall due to concerns about clinical availability. Therefore, it appears that Orbis all enrollments will be lower than our original expectations. Although due to higher retention rates, and slightly higher expected new starts, we expect to make up some of the summer new start shortfall. The interest level from potential university partners has also increased the demand to be a future Orbis partner is strong. GCE's fourth pillar is to find three or four partners interested in a more comprehensive arrangement. Since the pandemic began, there has been an increase in university inquiries for possible partnerships both with universities asking for assistance with improving the quality of what they are doing online with their traditional students and growing their working adult programs given that many universities are concerned about their financial future. We continue to work at this pillar, but will continue to be selective. The model have made partners many low enrolled programs at very high price point is not interesting to us because the model doesn't fundamentally address the real challenges identified earlier in higher education. We believe we can add tremendous value to university partners in the Midwest or northeast our dialogue with a number that. Most of them have had partnerships in the past that have not been successful. We are willing to help universities improve the front end academic experience for their traditional students, but our strategy of front-end services combined with robust back end services is clearly a differentiated approach that can help universities looking to scale their working adult program. The model we are suggesting is proven on a very large scale. GCU's hybrid campus having large student bodies in both major markets, leveraging a common infrastructure has been successful in unprecedented ways. High quality students producing great outcomes and great value combined with making huge investments to constantly upgrade infrastructure is a matter of fact, our opinion. Everybody that visits to GCU campus goes away very impressed. Our other three core pillars are performing well, have great potential and as a result, we have the ability to be selected. If we find the right comprehensive partner, we will sign an agreement. If you look at the strategy of other OPMs in the space, those contracts would most likely be dilutive rather than accretive to our current plan. In addition the huge upfront investments of these arrangements would place significant risks into our current business. With that, I would like to turn it over Dan Bachus, our CFO, to give a little more color on our 2020 second quarter, talk about changes in the income statement, balance sheet and other items as well as to provide 2020 guidance.