Brian E. Mueller
Analyst · Adrienne Colby, Deutsche Bank
Good afternoon. Thank you for joining Grand Canyon University's Fourth Quarter Fiscal Year 2012 Conference Call. We are pleased with the results of the quarter. Our long-term goals are to grow enrollments 8% to 10% a year, revenues 10% to 12% per year and achieve pretax margins of between 23% and 24%. As we will discuss in greater detail later in the call, our 2013 guidance is for enrollments to grow 9% to 10.5%, revenues 11.5% to 13.5% and for pretax margins to be 23.2%. We are currently achieving these results in spite of growing much faster than expected in 2012. In the fourth quarter of 2012, enrollments grew by 19.1%; revenues 25%; pretax margins, excluding contributions made in lieu of state income taxes, are at 24.9% and new enrollments were up in the high-single digits year-over-year. We believe that this success is the result of a truly differentiated model within higher education. This new hybrid model, which combines a traditional campus and an online campus, leveraging a common infrastructure, produces high-quality, low-cost education whose brand is rooted in a strong, growing, vibrant traditional campus. This educational model actually makes a very positive contribution to the taxpayers. If you add the interest paid by students on Title IV loans, plus the savings of $7,200 per student for all in-state students attending our private university that would have attended a state university, plus the university's tax contributions and the university's employees tax contributions and then subtract Pell grants and defaults on student loans. We estimate a net gain to the taxpayers in 2012 of approximately $107.8 million. In addition, we have invested $220 million in high-tech classrooms and dormitories and $85 million in technology in the last 3.5 years. Last quarter, I listed 5 reasons why we are getting these results, and I want to update you on those today. The first is the growing strength of the traditional campus and its overall impact on the brand of the institution. We started the fall of 2012 with approximately 6,500 students on our campus in Phoenix. We expect to start fall of 2013 with approximately 8,500 students on our ground campus. We expect to grow this campus to 15,000 students by the fall of 2015. Of those registered so far, 73% are from Arizona. Their average incoming GPAs are approximately 3.4. This year, we raised the minimum GPA requirement for admission to 3.0. The retention level of traditional students between the spring and fall semester is 87%. 49% of the ground students are studying in health sciences. This is significant because Arizona has become a state known for health science innovation. We continue to have a great year in the performance areas on campus. We have already had 3 major theater productions with nearly 100% sold out performances. Our various music groups are performing all over the Southwest. We continue to have major Christian and secular concerts in our arena that bring thousands of people to campus on a monthly basis. In athletics, we won the Director's Cup at the Division II level last year and expect to win this year as well. As many of you know, we have been accepted into the Western Athletic Conference and will compete at the Division I level in all sports beginning the fall of 2013. Currently, our coaches are busy building Division I schedules and are recruiting Division I athletes. Our media people are negotiating television and radio broadcast deals, and our Athletic Director is negotiating contracts with major shoe, apparel and equipment companies. The Division I move will obviously raise the visibility and brand strength of the university. A fall 2013 highlight will be a soccer match versus Stanford University, likely televised by the Pac-12 Network. The second reason for this success is the high-quality composition of our online student body. In our working adult student body, 42% are studying at the graduate level. These students have high graduation rates, low default rates and low bad debt expense. By college, our College of Nursing and Health Sciences produced the highest retention rate, and they went from 25.6% of our student body last year to 28.5% this year. This year, our College of Education students, who also produce high retention rates, dropped from 44.6% to 42.4% of the total students, but the raw number of those students went up again. The College of Liberal Arts students went up slightly from 15% to 15.1%. The College of Business students attending online, our lowest retention category, again declined, from 14.8% to 14% of the total. A great deal of enrollment success has to do with increasing retention and graduation rates. This continues to be driven by 4 major factors. One, the increasing selectivity because of higher admissions requirements. Two, continuing to focus on attracting high-quality students. Three, an increasing number of our online students taught by full-time faculty. In the fourth quarter 2011, 20.6% of students in online courses were taught by full-time faculty. This increased to 23.2% in the fourth quarter of 2012. On ground, greater than 50% of our students are taught by full-time faculty, and our goal is that 70% will be taught by full-time faculty in 2 years. The implementation of technology, which allows us to closely track student attendance, participation and the quality of their academic work. The third reason for this success is our very competitive pricing model. On our traditional campus, our published tuition rate is $16,500 per year. This fall will be the fourth year we have not raised tuition. After scholarships, our average student pays approximately $7,800 per year. Most private universities have published rates between $25,000 and $40,000 per year, and our state universities in Arizona are about $11,000 per year in addition to the tax subsidies that support each in-state student. Those institutions also offer scholarships, but our after-scholarship averages are now very competitive with the tax-supported state institutions and well under most private universities. In addition, our room and board rates for those students living on our campus are extremely low. Most students in our campus are paying about $6,500 for room and board for the entire year. Most universities have rates much higher than that, in fact, some are almost double that amount. Our online students have close to the lowest tuition rates in the industry. This year, we are budgeting a 5% increase in new online starts and are not budgeting any increased tuition for our online programs. We believe the demand that exists due to our brand strength and price point would allow us to grow faster and raise are tuition price similar to prior years. But as we have discussed previously, we do not believe this is in the long-term best interest of the university, our students or our investors. We expect to reach our targeted total enrollment, revenue and margin goals because of the continued shift towards higher-quality students that have higher retention rates. The fourth reason for this success is a flat organizational model with very advanced dashboard technology that gives us the ability to manage the progress of our students on a daily basis. As I mentioned earlier, we have invested $85 million in technology advancements over the last 3.5 years. Our academic counseling staff can monitor the attendance and participation trends of students, as well as track closely their academic progress. This allows them to work cooperatively with faculty to provide any intervention necessary to keep students moving in a positive direction. We are also working hard on the advanced analytics component of our LoudCloud learning management system, which will provide another large amount of data on the academic work of both our students and faculty. The fifth reason for this success is the growing experience levels of our faculty, management and staff. Our employee turnover rate has improved 500 basis points year-over-year, decreasing to 15% in 2012. During that same period, our operations management turnover rate has dropped to under 4%, and our full-time faculty turnover rate has dropped to under 2%. The instruction and service our students get as a result is reaching very high levels. A big part of our growth on the ground campus is growth with Arizona students because of the lack of private Christian universities in Arizona. For the fall of 2013, 73% of our registered students are from Arizona and 77% of that are from the west side of Phoenix. We are attracting the high-growth East Valley students who want to live on our campus, but missing out on East Valley commuter students. As a result, we are entertaining the possibility of building a traditional campus in 1 of 4 East Valley cities, as well as putting a campus in Tucson. The earliest we would start students at one of these campuses would be in the fall of 2014. I should also note that because of our media campaign in California, interest levels of both traditional students and working adult students has picked up significantly in the last 45 days. Turning to the results of operations for fourth quarter of 2012. Net revenues were $141.3 million in the fourth quarter of 2012, an increase of $28.3 million or 25% from $113 million in the prior year period. Operating margin for quarter 4 2012 was 23.5% compared to 20.6% for the same period in 2011. Excluding contributions made in lieu of state income taxes of $2 million in fourth quarter of 2012, and $1 million in the fourth quarter of 2011, operating margins for fourth quarter 2012 was 24.9% compared to 21.5% for the same period in 2011. Net income was $20.9 million for the fourth quarter of 2012 compared to $15.3 million in the prior year period. After-tax margin was 14.8% compared to 13.6% for the same period in 2011. It should be noted that the difference between the 23.5% margin and the after-tax margin of 14.8% is money that we pay in taxes that goes back to the taxpayer. Given our relatively low default rates and our relatively low Pell usage and the high tax amounts we pay, we are a net plus to the taxpayer as we discussed in the beginning of the call. Instructional costs and services grew from $50.6 million in the fourth quarter of 2011 to $58.8 million in the fourth quarter of 2012. As a percent of revenue, IC&S decreased 3.2% to 41.6% from 44.8%. The majority of that decrease was bad debt expense. Bad debt expense as a percent of revenue decreased 250 basis points between years to 3.2%. This major improvement is a result of 4 things. One, the increasing quality of our online students. Two, the growth of our traditional ground student body. Three, the flat organizational structure and innovative dashboard that allows us to manage the progress of each student to a greater extent than ever before. And four, the increased experience levels of our staff. Employee compensation and related expenses increased 80 basis points between years primarily due to higher employee benefit costs. Occupancy cost decreased 80 basis points, primarily due to our purchase of an on-campus dormitory in the fourth quarter that was previously leased. Dues, fees and subscriptions and other instructional supplies decreased 50 basis points between years. Advertising expense increased from $11.5 million in the fourth quarter of 2011 to $13.6 million in the fourth quarter of 2012. Advertising expenses as a percent of net revenue decreased 50 basis points from 10.2% in fourth quarter of 2011 to 9.7% in fourth quarter of 2012. General and administrative cost increased from $7.9 million in the fourth quarter of 2011 to $11.7 million in the fourth quarter of 2012. And as a percentage of revenue, increased from 7% in fourth quarter of 2011 to 8.3% in fourth quarter of 2012. Excluding the contributions made in lieu of state income taxes, G&A expenses as a percentage of revenue increased to 6.9% in the fourth quarter of 2012 from 6.1% in the fourth quarter of 2011. As a result of the above, net income increased from $15.3 million in the fourth quarter of 2011 to $20.9 million in the fourth quarter of 2012. With that, I'd like to turn it over to Dan Bachus, our CFO, to give a little more color on our 2004 (sic) fourth quarter and talk about changes in the income statement, balance sheet and other items.