Christopher Linthwaite
Analyst · Cantor Fitzgerald
Thank you, Ana. Good afternoon, everyone. Thank you for joining us today for our Q4 and year-end call. I'll begin with a quick summary of 2016, followed by a recap of our fourth quarter performance and spend the balance of the time discovering -- discussing the progress we made based on our strategic review.
First, a few comments on 2016. Clearly, 2016 was a year of change for Fluidigm. Despite having access to 3 interesting end market, we failed to deliver against our financial commitment. As a result, in October, we changed executive leadership, followed by a reorganization of our sales and marketing organizations. We also suspended forward-looking financial guidance and initiated a thorough strategic review. I'm pleased with the number of difficult items we tackled concurrently in the quarter, and while we did not grow year-over-year in the period, in the fourth quarter, we believe we saw some stabilization in our funnel, and we also secured new customers. In summary, while we are encouraged by our progress and sequential revenue growth of 13%, we are not satisfied. Importantly, we are conscious of the work ahead of us and ready for the challenge. We are taking the necessary steps to change the company's prospects for the better.
Now starting with our fourth quarter performance and first quarter outlook. Total revenue for the fourth quarter of $25.1 million decreased 18% from the year ago period mainly due to softness in revenue from instruments and, to a lesser degree, consumables, partially offset by services.
Instrument revenue of $10.7 million in the fourth quarter decreased 32% compared with the year ago quarter due to softness in sales across most platforms, primarily driven by Helios and, to a lesser extent, C1 system.
Consumables revenue of $10.3 million in the fourth quarter decreased 12% compared to $11.7 million in the year ago quarter due to lower revenue from IFCs, partially offset or partly offset by mass cytometry consumables.
Service revenue of $4.1 million in the fourth quarter increased 26% compared to $3.3 million in the year ago quarter due to increased service contracts. Despite the overall negative picture, there were a number of highlights for the quarter. First, revenue from mass cytometry consumables continues to thrive and deliver strong growth, up 33% year-over-year in the fourth quarter and 40% in 2016. Second, mass cytometry product revenue experienced strength in biopharma, which could represent a key signal in terms of market adoption compared to our historic academic research base. Third, China experienced robust growth, up 77% in the fourth quarter and 98% in 2016. Finally, we released our imaging mass cytometry system to high-priority customers in December, and we're building healthy backlog. Notably, while it's still early days, we are encouraged by the level of interest across academic and biopharma customers for this product.
Shifting to our outlook. As a reminder, during our call last quarter, we withdrew our 2016 annual guidance due to recent volatility in the business. However, given some improvement in the visibility of our pipeline, we are reintroducing guidance, and we'll start by providing quarterly guidance. For the first quarter, we are projecting total revenue to be roughly flat with the fourth quarter.
Moving on to some key activities in the quarter. We are steadfastly focused on the strategic pillars noted during last quarter's earnings and outlined in our earnings release earlier today. There are 3 elements: foster innovation and partnerships, increase operational efficiency and improve financial discipline and cash management.
I'll now devote the majority of the time remaining to walk you through the underpinning of these strategic pillars. Beginning with fostering innovation and partnerships. With regard to innovation, we are continuing the pioneering spirit that got us here but with a more disciplined and measured approach to portfolio management, balanced by 3 factors: revenue potential, margin profile and technology development [indiscernible] . In terms of partnerships, we are open for business and focused on expanding our network while supplementing our business with strategic partnerships and alliances. This is a shift from our prior approach to the market.
Now I'd like to highlight some of the key actions we took during the fourth quarter on innovation and partnership. First, we moved to strengthen our mass cytometry business with the metered commercial release of the IMC to the high-priority customers in December. The IMC is uniquely positioned to add tremendous value in imaging the digital cells, enabling dimensional biomarker detection and spatial context. Accordingly, we believe it will have profound implications for various therapeutic areas and represents the new dimension to our growth story. While it's still early days, we are pleased with some of our early interactions with consortias such as [indiscernible] and the potential for the adoption of this technology for the next generation of tumor microenvironment studies.
Second, we expanded the Helios applications menu and launched high-parameter Maxpar mass cytometry panels that allow immuno-oncology researchers to simultaneously profile T-cell populations from limited or precious samples up to 34 markers. These versatile panels can be combined for complete coverage or flexible -- or flexibly customized with access to hundreds of commercially available preconjugated antibodies and custom conjugation options.
Third, we released a new medium high cell -- or medium-cell high-throughput IFC for with the C1 system with higher single-cell capture performance, capturing up to 800 cells, providing industry-leading sensitivity.
Finally, we entered into a partnership with GenomOncology on a distribution agreement to co-market the GenomOncology, or GO Clinical Workbench for molecular interpretation of somatic variance identified using Fluidigm systems. The combined offering will enable laboratories to achieve greater workflow efficiencies and productivity from next-generation sequencing library preparation, variant annotation and reporting. We expect more partnership announcements throughout the year.
Moving on to our next priority. We are firmly focused on improving our operations. To achieve our result, we created an operations council to identify and drive projects to deliver significant cost savings and to enhance the efficiency and efficacy of our global operations, among many [indiscernible] . We expect to see improving efficiency throughout the year based on taking action with respect to the low-hanging fruit and will give updates on accomplishments and milestones periodically.
In addition, another key step we took to improve operations was the hiring of a business process excellence leader. Just this past week, we hired the company's first business process excellence leader. He's an experienced executive who will work with me to build a Fluidigm business system that drives cost improvement and deploys practical methodologies for making us a more efficient company. This must become part of our organizational DNA and will pay dividends every year.
Turning to our third pillar. A key initiative for Fluidigm is to employ disciplined cash management to fund our growth strategy. First, as part of the initiative to increase financial discipline, an early action we took in the quarter was to establish our business transformation office to realign investment, infrastructure, organization, talent capital and functional capabilities against the financial requirements of our evolving business. We will provide periodic updates as we implement on these measures.
Second, in the first quarter of 2017, we initiated a process to realign and rightsize our organization, including initiatives with respect to headcount as well as other operational efficiencies. As a result, we expect to realize approximately $8 million to produce operating [indiscernible] in 2017 [indiscernible]. We expect to begin to realize the benefit of our 2017 cost reduction initiatives in the second quarter.
Third, we consolidated our direct sales teams from 2 channels, filling into research and applied market -- or applied accounts into a single direct channel that is geographically focused on account management in the respective territories, supported by technical specialists.
Finally, we are excited to announce recent additions to the sales team in Asia, filling out some high-priority open territories in our selling organization. We hired a commercial director for Greater Asia-Pacific as well as a new general manager and a new sales manager in Japan. All 3 seasoned individuals bring a wealth of experience and knowledge to the team as industry veterans.
Before I end with my closing remarks, I want to take a moment to provide some context around our new strategic vision. As we articulated during last quarter's earnings call, a key priority for us was to reexamine and reassess our markets and strategic direction. Our first order of business was to take a step back and analyze our business in an unbiased holistic way. Over the last few years, Fluidigm has organized itself as a pioneer in the field of single-cell biology, particularly single-cell genomics. That pioneering spirit is still alive and well. As I noted earlier, the imaging mass cytometry provides a potentially disruptive step function in the capability for researchers to characterize single cells in spatial context.
But single cells have always been but one sample type, among many, that our technology portfolio addresses for customers. And genomic markers, specifically micro RNA single cells, are only one relevant set of targets for our arsenal among many. We have so much more to offer.
Our focus in 2017 is to position Fluidigm as a key partner for translational biology research and ultimately empower health care insights in 2018 and beyond. Our portfolio of technology positions us well at a time when the intersection of deep genomic and protein insight is becoming more important [indiscernible]. But to achieve our goal requires that we drive some different behaviors of the company. For instance, we must rebalance the effort that we make in pursuing the next breakthrough in technology, with an attention to more complete workflows, applications, content, software and collaboration as compared to our prior approach as a component supplier.
I believe we have made some significant headway in refocusing the company [indiscernible]. For example, we realigned our business with our strategic markets, namely mass cytometry and genomics, which includes high-throughput genomics and single-cell genomics together. We also revised our product strategies and portfolio allocation, in line with our goals for revenue, margin and technology risk [ph].
In closing, despite a challenging 2016, we are ready for the work in front of us. We begin the year with great enthusiasm and are excited to share our achievements as the year progresses. With patience, diamonds can form under pressure. With patience and the appropriate application of pressure, we intend to achieve our goals for Fluidigm and its shareholders, delivering on our commitment in a more predictable manner.
Now I'd like to turn the call over to Vikram, our CFO.