Leroy M. Ball
Analyst · Jefferies
Thank you, Quynh. Welcome, everyone, to a call that will be different than our usual format due to the course of events related to the COVID-19 situation. Let me start by saying that I hope all of you and your families are healthy and doing as well as can be expected under these extraordinary circumstances. Also, I'd like to take a moment to offer our thanks to frontline health care professionals, first responders, food service workers, delivery service employees and drivers and everyone who is so selflessly and tirelessly giving so much to keep our society moving under circumstances none of us could have imagined only a few short weeks ago. That includes our employees, most of which continue to clock in and report to a work site every day playing their role in helping our customers continue their important work.
I'll begin this call with talking about Koppers' mission-critical role as an essential business, and then I'll discuss our key priorities that help to guide us in all the decisions as we manage through this unique situation. The term essential and everything it implies has become the basis for our current state and provides the foundation for our ongoing operational presence in a post-COVID world, as shown on Slide 4.
According to guidelines set forth by U.S. Cybersecurity and Infrastructure Security Agency, or CISA, an agency of the Department of Homeland Security, Koppers is authorized to continue operations under the guidance of the essential critical infrastructure workforce issued on March 19, 2020. CISA's transportation and critical manufacturing categories are both applicable to Koppers as the work performed by our employees is essential to maintain the nation's railroad utility infrastructure, which supports public health, safety and security. In addition, the Association of American Railroads issued guidance on March 16 related to our customers' essential role in providing critical infrastructure protection and resilience as endorsed by DHS, FEMA and other federal agencies. CISA guidance also makes the operations of our supply network, trucking companies and third-party terminal operations necessary to maintain the supply chain of these critical sectors.
We are proud to do our part to keep rail transportation running safely to deliver critical shipments of food and other supplies. Our products also keep homes and businesses powered to provide light, heat and digital connectivity. And we serve construction markets with products to maintain critical infrastructure. We often talk with the investment community about the fact that the products and services we provide being critical to the markets we serve. And that, in many cases, we are one of a few that can provide them. Truly unfortunate that we have had to endure a global pandemic to prove those claims. But the major point I want to make sure everyone takes away from today is that what we produce is indeed essential to our world.
Now as we navigate through this unprecedented period, it's important to focus and align our business with these key priorities. First and foremost, protecting the health and safety of employees, customers and supply chain partners; providing critical products and ongoing support to our essential customer base; maintaining adequate liquidity and financial flexibility; providing frequent and accurate communication to key stakeholders; and finally, advancing key initiatives in order to emerge stronger from the crisis.
But looking beyond COVID-19 and over the long term, our industry-leading position, end markets served and proven business strategy will continue to position Koppers for success. Our company's purpose of protecting what matters and preserving the future is more meaningful now than ever. By protecting our employees, responsibly managing our operations and aligning our cost structure in support of our business priorities, we'll be well prepared to emerge even stronger.
As stated in our press release, we have withdrawn our previously communicated 2020 financial guidance due to the evolving nature of the pandemic and uncertainty about its scope, duration and impact. It is difficult to reasonably and accurately forecast our results. Given that we're in a time of elevated uncertainty, communication becomes even more important to inform decision-making. As such, we plan to provide publicly available monthly business updates until we are comfortable that events surrounding us have begun to normalize. I realize this is unusual, unprecedented times call for unprecedented measures. This change in communication frequency is not to be considered permanent, but I hope this level of greater transparency into how we are functioning during a changing business environment provides current and prospective shareholders better, more timely information for their decision-making process.
For now, let's move on to Slides 5 through 7 to review how Koppers has responded to this crisis so far and our long-range plans regarding the COVID-19 situation. Even before the full extent of the pandemic became apparent, we formed a real-time crisis communications team to develop plans and take specific actions to protect our people, operate our facilities safely and reliably and ensure ongoing service to customers. We issued guidelines based on CDC recommendations and our own Zero Harm principles regarding hygiene, social distancing, limiting access, disinfection, face masks and working from home. Our self-imposed health and safety guidelines will remain in place, and we will monitor the situation closely as various regions begin to consider relaxing certain guidelines.
Our information technology team continues to safeguard our network against crisis-related stresses, coordinate connections with employees working remotely and troubleshoot as needed. By utilizing technology wherever possible, we've been able to stay connected and proactively manage our business. Our communications strategy includes the new One Koppers dedicated employee app for smartphones to receive and share immediate news and updates from employees worldwide. I communicate with our employees by sending written updates on a weekly basis at minimum as well as regularly distributed video messages, which are also posted on our Koppers Facebook page as well as our corporate website. As one might expect, my interaction with our Board of Directors has also ramped up with weekly written updates and ad hoc verbal updates to discuss status and contingency plans.
We also have been in heavy communication with our customers, suppliers, regulatory authorities and industry associations, coordinating our response to various governmental orders to ensure supply chains remain essential and to identify any issues that need to be resolved to help us operate as efficiently as possible during this time.
Continuing to Slides 8 through 10 to provide a high-level perspective on our employees and their health and well-being. To date, around 6% of our employees around the world have either been tested or has self-quarantined. Only one employee has tested positive, and that individual is now recovered and cleared to return to work. The virus for that one employee was contracted outside of the workplace and had no contact with fellow employees at work. Currently, about 1% of our employees remain in self-quarantine at home. Approximately 1% of our employees have been furloughed or laid off and are still receiving compensation while off work. Roughly 75% of our employees are working on-site with the remaining 25% working from home. Of those able to work from home, about 83% have chosen to do so.
We continue to take extreme measures to safeguard our employees while continuing to operate effectively. Anyone exhibiting symptoms of COVID-19 are sent home to self-quarantine and not permitted back to work until they complete a 14-day self-quarantine or produce test results that show them clear of the virus. Those who show symptoms or who have been exposed to those showing symptoms and are off work are still being paid by Koppers or through applicable government wage replacement programs.
In terms of operational continuity, as shown on Slide 11 through 13, staffing and materials planning remains challenging but manageable. We're focused on our key integrated supply chains by monitoring essential businesses, plant staffing and material movements. We've activated plans for sheltering in plants, and implemented CDC safety guidelines at all locations. So far, every Koppers facility remains in operation except one in Auckland, New Zealand, and that facility is slated to come back online April 28, which for those in Auckland is already here. So we're pleased to say that due to the hard work and extensive planning by our people, our customers have not experienced any material shortages.
Since most of our raw materials are multisourced, we enjoy an important strategic advantage in this area. Also, we've identified and separated key personnel and related backup team members to ensure coverage at all times. This flexibility, we believe, will become an important component in our plans to balance the safety of our people with operating as cost efficiently as possible.
The bigger challenge we now face is how to manage facilities around the world that will each be facing different timing and variations of loosened restrictions. We plan to focus on what we can control, which is within our fence lines, immediate proximity of our field crews in our office environment. As social restrictions begin to lighten, the risk of an employee contracting the virus and bringing it to work will go up. We plan to continue practicing all CDC-prescribed hygiene and social distancing practices while we assess the timing and feasibility of adding testing and contact tracing to our sites so that we can limit those affected whenever an employee inevitably contracts COVID-19. For the safety of our employees and the reliability of our operations, we need to continue limiting close social contact within our facilities and plan to do so.
Moving on to the business landscape with the backdrop of COVID-19, as shown on Slides 14 through 22, I'd like to discuss each of our businesses at the time we entered into COVID-19 environment, how we think we are currently positioned and how things might look coming out the other side. We've gained a greater appreciation for what a differentiator the diversification of our business model creates in diffusing our risk. During the past 5 years, each of our 3 business segments has had a turn at being the largest generator of EBITDA for Koppers and each also reached an all-time high EBITDA. RUPS in 2015, Performance Chemicals in 2017 and CMC in 2018. As I review each business, I'll start with the businesses that I think will feel the least impact to those that will likely feel the greatest impact.
At the top of the list for the businesses that we believe will feel the least amount of impact is our Utility and Industrial Products business for UIP. As a whole, utilities need to maintain their infrastructure to avoid interruptions in service and our customers have confirmed that it becomes even more important now that many people are homebound. We continue to see a steady order flow as the industry continues with planned maintenance to support infrastructure reliability. Major projects have been pushed back until later in 2020, but that should only serve to provide demand for a strong back half of this year. Also, with the tornado season just starting, our UIP team has been busy responding to tornado damage since the first deadly cluster emerged on Easter Sunday. Storm response is an area where our team shines, helping communities prepare and respond to the inevitable damage, especially now at a time when the utilities can least afford to deal with days-long outages.
Our UIP business has seen some pullback in marine piling since much of the work driven by commercial building on the East Coast has slowed or stopped due to government restrictions. We anticipate that the current low interest rate environment and stimulus funding will spark strong construction activity as the various states begin reopening their economies.
Our next best-positioned business to weather the current situation is Railroad Products and Services where we have many long-term relationships and hold strong market positions with most of the Class I railroads. We've been in daily communication with our customers to understand the changes impacting their business and how we can help them work through their day-to-day challenges. In addition, we've been actively working on a couple of opportunities to add market share that are beginning to get finalized at just the right time.
Typically, capital spending for the railroads is in line with revenues generated per track mile. With traffic decreasing, spending may be adjusted accordingly at some point, depending on the railroad. Thus far, crosstie demand has been largely unaffected as our trading volumes have tracked slightly ahead of last year through the first quarter. One of our major customers has indicated plans to reduce capital spending by 10% for the remainder of 2020 but collectively, our remaining Class I customers are keeping with their programs, which are expected to track on or ahead of 2019.
On the commercial side of our business, we saw strong demand and healthy comparative pricing reflected in our first quarter numbers as it has been the case now for the past few years. Moving forward, we expect to see some softening in demand as short line railroads assess their cash and capital needs leading to pricing pressure. While maintenance of way has been our Achilles heel over the past 3 quarters, we still anticipate improved sequential performance reflected in our numbers as early as the second quarter of this year.
Our rail joint business had a strong first quarter and has been the most consistent performer of the 3 maintenance of way businesses, and we expect that to continue. At the end of February, we came online at our Somerville facility taking back used crossties and started to see the benefits of that new business reflected in March results. We expect that to carry through the remainder of the year, along with some other growth opportunities that could also be additive to our numbers. Railroad structures had a robust backlog of business heading into 2019 as well as some emergency projects pop up early last year that contributed to a strong first half of last year. This year, we carried a smaller backlog into the year with several of our projects in more severe weather in Northern States as well as a few in parts of the country harder hit by the coronavirus. These factors created additional complexity, added costs and impacted productivity. As the weather warms up and as restrictions begin to ease, we expect to see improvement in our structures business.
Our maintenance of way business has consistently added $2 million to $3 million of EBITDA quarterly to our profitability. For a variety of reasons, however, it has not done so for the past 3 quarters, with the March quarter being a low point. We expect meaningful improvement in Q2 before returning to more typical results in the third and fourth quarters of this year.
On the supply side, while forestry has been deemed essential, new construction are not considered essential in many places. This has impacted sawmillers who have seen a drop in demand, leading some to idle or close shop. Thankfully, we have not experienced a noticeable impact as some mills are continuing to produce poles and crossties to maintain their operations and cash flow. Industry experts are forecasting that the current 6 to 12 month outlook for logs is in the ideal range. We believe the supply chain for untreated wood remains robust and we'll continue to monitor the procurement trend.
Next is our Performance Chemicals business, or PC. Globally, the first quarter represented our sixth consecutive record quarter in sales. Since the PC business was acquired in August 2014, there was only 1 quarter that was not a new quarterly high for that segment. In the U.S., there's been much chatter about lumber treaters shipping record volumes in Q1 and big box stores reported record or near record highs. With new builds deemed nonessential in certain states, sales of certain products have been curtailed. Our flagship products like MicroPro and CCA are used in repair and remodeling, which have remained strong markets thus far. We likely will see some pullback in volume as discretionary income is affected by rising economic uncertainty and unemployment, but our cost levers can mitigate a good portion of the possible softening.
The Joint Center for Housing Studies of Harvard University and their latest report commented that they expect quarterly spending for improvements in repairs to turn negative by the third quarter with potential for even more severe declines to follow. Juxtapose those comments against the weekly U.S. lumber report that stated bustling demand from home centers continued to spearhead a brisk pace in Southern Pine treated lumber sales and that some treaters in the southeast increased sales to box stores sharply. That demand from contractor yards picked up moderately, matching many treaters' previrus projections and that some ramped up replenishment purchases in response to indications that many states along the Eastern seaboard have either lifted stay-at-home restrictions or will do so by early May.
Internationally, many of the industries we serve in the U.K., Spain and France have been negatively affected, while the Nordic region and Portugal remain steady. As countries begin to reopen their economies, we expect to see our business gradually improve. Our PC business in Australia has remained operational, and we've generally experienced a robust market for our products in that region. Australia overall has done a fairly good job of containing the spread of the virus compared with Europe.
New Zealand has been in a Level 4 lockdown effective as of March 26, which required closing all but the most essential industries. Our New Zealand business primarily serves the new construction market, not considered essential under Level 4. And as a result, our Auckland facility has been shut down since that time. Earlier this year, our Christchurch facility had ceased preservative production and converted to a distribution facility as part of optimizing our operations footprint. New Zealand is moving to a Level 3 status effective April 28. We have begun restarting our Auckland facility and expected to be online today, where it is already April 28. To put our New Zealand business in perspective, the month that our business was shut down will cost us approximately $0.5 million in EBITDA versus our original expectations.
Our Central and South American business has been a challenge as certain countries have been under extended lockdowns and treatment plants in those countries are not operating. As a reminder, we do not have any owned operating facilities in Central or South America, but run our production through toll manufacturers so we do not bear the cost of that overhead directly. While volumes have been negatively affected, the biggest impact has come from the significant depreciation of the Brazilian real, which finished the first quarter 22% weaker than year-end 2019, effectively wiping out all of the EBITDA generated from the other portions of that region's business.
Looking at the supply side of our PC business, we're seeing a benefit of scrap copper prices have dropped significantly, but that benefit is largely muted by the hedges that we have in place for most of our expected 2020 requirements. Scrap yards in certain areas have been closed as nonessential, limiting supply and adding pressure on spot pricing of scrap for those yards still in operation. We have adequate inventories on hand to carry us through the next month or so and do not anticipate a disruption in our supply chain for scrap copper. The drop in copper has provided an opportunity to lock in lower hedge prices for portions of our 2021 and 2022 requirements and we will realize the benefit of that in those outer years. The vast amount of our other raw materials like arsenic trioxide and various biocides are sourced out of China, and we've experienced no disruptions in our supply chain for these materials throughout the global pandemic. We have normal levels of inventory on hand and don't expect any issues based upon our current experience.
This brings us to our CM&C business, which will experience the most severe impact of the crisis. It has started with the first quarter seeing reduced aluminum demand, lower overall average pricing brought on by lower benchmark pricing out of China and cratering oil prices. The good news is this is not the same CM&C business as 6 years ago when markets were softening and oil fell from $100 to as low as $27. The structural and contractual changes we put into effect should allow us to weather this current storm in much better shape. Despite cutbacks in steel production, reducing the demand for coke, which creates the by-product coal tar that we use to produce our products, we remain in good shape due to the flexibility of our supply chain. Any shortfall in the U.S., our most supply-constrained region, should be backfilled by the more abundant European supply. This is even more true in a low oil environment as carbon black producers resort to their lower cost petroleum feedstock, freeing up more coal tar to the market.
Low aluminum pricing and low demand related to auto and aerospace production cuts have already impacted first quarter results and will continue. Nonetheless, we are in a good place with many customers at the lower end of the cost curve, which will enable them to outlast competitors during this tougher period. In general, the price of oil impacts the pricing of certain products like carbon black feedstock and phthalic anhydride and to a lesser extent, naphthalene. We felt that most acutely in the 2014 to early 2016 time period when oil dropped through the floor. The same dynamic exists today, except with one big difference. Today, we have a significant portion of our raw material under contract to move in tandem with the direction of our end markets.
In North America alone, we lost $28 million of adjusted EBITDA in 2015 and '16, partly due to oil, partly due to running 3 underutilized facilities, partly due to an operating footprint that had key parts of our operations segregated at different facilities. That has all changed now. And even with the current challenges, we expect that North America will be a valuable contributor to CM&C results. The most important point to make about the correlation to oil is that with much of our raw material supply synced to oil or our end markets, our raw material costs are typically lagging price by approximately 1 quarter. We bear the negative impact in a falling oil environment, but we get the positive impact as oil prices rise. In 2018, we saw that dynamic clearly as oil was moving up and CM&C posted record results. As costs started to catch up and oil started moving in the other direction in 2019, CM&C results reflected that pullback. We originally expected that trend to continue moderately in 2020 with lower oil and a continuation of cost chasing price. That will now be somewhat intensified in the short-term current environment, impacting both the top line and price and EBITDA and reduced profitability. But once oil stabilizes and begins to move up, we should be recapturing some of that benefit. The key takeaway with CM&C is that even with the doom and gloom around steel, aluminum, auto, aerospace and oil and gas, we believe this business will deliver 2020 EBITDA margins within our stated 9% to 15% range through an economic cycle.
Now as highlighted on Slide 23 and 24, the available relief program such as the CARES Act and other options will help offset and absorb some of the additional costs incurred in dealing with COVID-19. Programs and benefits include the deferral of employee payroll taxes, which will represent approximately $7 million in 2020 cash savings deferred to 2021; the employee retention credit, which will provide up to a $5,000 per employee payroll tax credit for those affected by the virus; the deferral of defined benefit plan contributions, which offers $3 million in payments that we can defer to the end of this year; interest expense limitation relief, which will represent a cash tax savings of about $1 million in 2020 by amending interest expense limitations to 50%; wage subsidy programs that we're monitoring various government programs in the United States, the U.K., Canada, Australia and New Zealand; and relief for defined contribution plan participants to assist the eligible COVID-19 impacted employees.
As always, Koppers' employees have stepped up to volunteer, donate and offer support in a variety of ways to help those suffering job loss or in need of face masks and other protective equipment as shown on Slides 25 through 28. We launched a community fund to provide essential household supplies to underserved communities in Pittsburgh, raising more than $50,000 from Pittsburgh-based corporations in the public at large so far. Employees from our Stickney facility near Chicago donated personal protective equipment to an area hospital in dire need while also expanding its support of a local homeless shelter experiencing strains on its services. One employee in our Nyborg, Denmark facility used her technical know-how to procure ingredients and produce hand sanitizer for all of her coworkers. Others Koppers volunteers have sewn homemade masks for their colleagues and for health care workers on the front lines of this battle. Our UIP teams quickly and safely shipped more than 100 loads of replacement utility poles following tornadoes in April, helping to restore power to nearly 4,000 residents. Peer to community involvement has been a hallmark of our employee base for years, and this crisis has brought it to the fore even more impressively. I'm immensely proud to lead the people of Koppers.
Now before I provide closing comments on actions and opportunities related to mitigating the impact of COVID-19, I want to turn it over to Mike to discuss our debt and liquidity scenarios as well as key highlights on the first quarter of 2020. Mike?