Karen Brennan
Analyst · Citi
Thank you, Christian. Before I begin, a reminder that variances are against the prior year period in local currency, unless otherwise noted. 2022 was a tale of two halves similar to what we experienced in 2021 but in reverse. Our strong performance in the first half of 2022 was offset by headwinds in the second half, particularly the fourth quarter, which saw a rapid slowdown in investment sales and leasing volumes. Despite the industry-wide slowdown, we delivered solid full year fee revenue growth and continue to make progress in strengthening our platform for long-term value creation. Using our strong investment-grade balance sheet, we returned about $600 million of capital to shareholders via share repurchases over the course of the year while also making incremental investments in our people and platform. I'll expand on these topics later in my remarks. For the full year, consolidated fee revenue rose 7% to $8.3 billion. Our more resilient business lines collectively grew 16%, including 14% organic growth. Transaction-oriented fee revenue grew 4%, led by 7% growth in leasing. Adjusted EBITDA for the full year declined 14% to $1.2 billion, with 8% of the decline from lower equity earnings. The full year adjusted EBITDA margin declined 370 basis points to 15.0%, with fee revenue growth more than offset by approximately 190 basis points from lower equity earnings, 140 basis points from higher travel, entertainment and marketing expenses, 80 basis points from incremental investment in our people and platform, and 30 basis points from our changes to commission structures within Capital Markets. Adjusted EPS of $15.71 declined 17%, driven by higher interest and amortization expenses on top of the lower adjusted EBITDA, partially offset by a 5% reduction in the average share count. Shifting to the fourth quarter performance. Fee revenue declined 16% over a record fourth quarter 2021. The macroeconomic factors that Christian described drove a 40% decline in Investment Sales, Debt and Equity Advisory fee revenue and an 18% decline in Leasing. In contrast, our resilient business lines collectively grew 12% with notable strength in our Workplace Management business line within Work Dynamics as well as in JLL Technologies and in LaSalle Advisory fees. Adjusted EBITDA fell 42% from the prior year quarter to $339 million, mostly due to a $124 million adverse swing in equity earnings. Our adjusted EBITDA margin of 15.5% is down 710 basis points from the fourth quarter of 2021, a period which generated the highest quarterly margin in over 15 years. Lower equity earnings contributed approximately 550 basis points to the margin decline. Additional drivers of the decrease included lower transaction-based fee revenue and higher fixed compensation expense largely tied to investments to drive future growth over the past several quarters, partially offset by lower performance-based incentive compensation. Moving to a detailed review of operating performance by segment, beginning with Markets Advisory. Fourth quarter leasing fee revenue declined 18%, following a 68% growth rate in the prior year quarter. As macro conditions varied across regions, so too did our leasing fee revenue declines across geographies, with the Americas down 20%, Asia Pacific down 16%, and EMEA down 10%, all in comparison to strong growth rates in the prior year quarter. On a global basis, all primary asset classes saw transaction volume decline, along with lower average deal size, particularly in the office sector. Of note, large-scale office leases in the U.S. saw a pronounced decline. Our fourth quarter office sector fee revenue fell 17%, though compared favorably with a 19% contraction in global office leasing volume according to JLL Research. In the industrial sector, fee revenue growth declined 21%, and moved directionally consistent with expectations given the tight supply and significant growth seen over the past several years. This compares favorably with a 26% decrease in global industrial market activity from a year ago according to JLL Research. As Christian described, we're seeing more sustained leasing demand for high-quality assets despite softer demand more broadly. In addition, leasing activity varies by sector and geography. For instance, our gross U.S. leasing pipeline is larger from this time a year ago, with comparatively stronger growth in industrial and retail versus the office sector. While the gross leasing pipeline provides cautious optimism for the full year 2023, near-term activity is likely to be subdued, especially when comparing to the strength we saw in the first half of 2022. Also within Markets Advisory, Property Management fee revenue for the fourth quarter grew 8%, primarily organic and generally consistent with a full year growth rate of 9%, which speaks to the resiliency of the business line. I do note that at the end of 2022, we disposed of a business that accounted for nearly $23 million of the advisory and consulting fee revenue annually. Its contribution to adjusted EBITDA was immaterial. The Markets Advisory fourth quarter adjusted EBITDA margin declined 230 basis points from a year ago to 17.4%, primarily due to lower leasing fee revenue investments and talent to match growth in our business over the past year and incremental T&E and marketing expenses. Despite full year fee revenue growth of 8% within Markets Advisory, the adjusted EBITDA margin declined 110 basis points to 16.0% on the same factors impacting the movement in the quarter as well as investments in our technology platform. Shifting to our Capital Markets segment. The market conditions Christian described were a key factor and a 34% decline in segment fee revenue for the fourth quarter. I note the contraction was off a fourth quarter 2021 growth rate of 53%. Indicative of the strength and breadth of our global capital markets platform, JLL's global investment sales fee revenue decline of 45% compared favorably to the 56% fall in global deal volume Christian referenced. For perspective, the fourth quarter market volume decline was the sharpest since the fourth quarter of 2008, and in terms of dollars was the lowest overall market volume in fourth quarter 2011. Fee revenue from U.S. investment sales fell about 61%, slightly better than the 62% decline in U.S. market volumes according to JLL Research. Valuation Advisory fee revenue, which is more resilient than Investment Sales, Debt and Equity Advisory, grew 3% in the fourth quarter. Growth was broad-based across regions and sectors. Our loan servicing fee revenue fell 10% on approximately $7 million of lower prepayment fees, which more than offset about 8% of ordinary services fees. Our loan servicing portfolio increased 2%, driven largely by Fannie Mae originations. The fourth quarter Capital Markets adjusted EBITDA margin contracted 440 basis points from a year ago to 19.3% on lower fee revenue, higher commission expense from the change in our compensation mix to more commissions from cash bonus, higher T&E expense, an increase in our multifamily loan reserve, and incremental investment in headcount to drive future growth over the past several quarters. For the full year, with Capital Markets fee revenue flat, the adjusted EBITDA margin fell 340 basis points to 18.2%, driven primarily by the same expense factors as well as incremental investments in technology. Looking ahead, the global capital markets investment sales debt and equity advisory pipeline is consistent with this time last year as modest growth in the Americas and Asia Pacific is offset by a slight decline in EMEA. The amount and pace of revenue growth through the year will be heavily influenced by the factors impacting deal timing and closing rates that Christian described. I also remind you of the tougher growth comparisons for the first half of the year. Moving next to Work Dynamics. Fourth quarter fee revenue grew 11% with double-digit growth across our annuity and transactional revenue streams within the segment. Client wins and global contract extensions in prior periods led to 19% fee revenue growth in workplace management. Project management fee revenue grew 13%, propelled by improvement in the return-to-work trends. The slowdown in leasing activity adversely impacted portfolio services fee revenue growth in the quarter. The Work Dynamics fourth quarter adjusted EBITDA margin expanded 110 basis points from a year ago, driven by increased scale and cost management strategies enacted over the past year, partially offset by incremental investment in technology and people. For the full year, large-scale client wins and global contract expansions in 2021 helped drive 15% Work Dynamics fee revenue growth. The segment's adjusted EBITDA margin expanded 80 basis points to 11.6% in 2022. The drivers of the full year margin expansion were consistent with those in the quarter. The 2022 client wins and expansions within workplace management, which are indicative of future demand given contract lead time, exhibited solid growth, though they were more moderate in scale than the prior year. The project management pipeline is currently strong. However, growth trends are generally linked to leasing, albeit lagged. Therefore, the current moderation in overall leasing activity reduces certainty of pipeline conversion in the latter part of the year. Turning to JLL Technologies. Fee revenue, inclusive of M&A increased 36% in the fourth quarter. Organic growth of 21% was driven largely by enterprise clients. Looking at the full year, fee revenue grew 47%, of which 23% was organic, driven by new customers and client expansions. As a reminder, JLL Technologies also influence its fee revenue across JLL through software that differentiates our services. Equity earnings in the quarter were driven by a handful of impairment or valuation declines, partially offset by more modest valuation increases and a few investments. An approximate $100 million adverse swing in equity earnings net of carried interest from the prior year period drove over 90% of the contraction in the JLL Technologies adjusted EBITDA margin in the quarter. The primary drivers of the full year adjusted EBITDA margin decline were consistent with the quarter. As for LaSalle, strong capital deployment and fair value increases over the past 12 months drove 3% growth in assets under management, which translated to a 16% rise in advisory fee revenue mostly within our core open-end funds. Equity earnings for the fourth quarter were $21 million lower than the prior year, driven by moderating asset valuations broadly, which are likely to be a headwind to near-term advisory fee revenue growth and incentive fee generation. The increase in advisory fee revenue and platform scale benefit were more than offset by the lower equity earnings and lower transaction and incentive fee revenue, resulting in a decline in LaSalle's adjusted EBITDA margin for the quarter. For the year, LaSalle's adjusted EBITDA declined 40% as lower equity earnings and incentive fee revenue more than offset a 17% increase in advisory fee revenue and platform scale benefit. The lower equity earnings and incentive fee revenue drove substantially all of the full year adjusted EBITDA margin contraction. Moving to free cash flow, which was below our expectation for the year. We generated $532 million of free cash flow in the fourth quarter, bringing the full year to an outflow of $6 million. The full year outflow was driven by: one, higher commission payments in 2022, reflecting greater payments in early 2022 for commissions earned from the strong performance in the prior year fourth quarter as well as incremental commissions this year attributable to the full year leasing growth and changes to the Capital Markets incentive compensation structure; two, higher bonus payouts this year tied to 2021 performance; three, higher cash tax payments related to timing and prior year profitability; and four, lower profitability in 2022. Cash flow conversion is a high priority. And we remain focused on improving our working capital efficiency. Now for an update on our balance sheet and capital allocation. As of December 31, our reported net leverage of 1.0x is at the midpoint of our target range and up from 0.2x a year earlier, primarily due to share repurchases, incremental investments in our business and lower free cash flow. As a reminder, our leverage ratio typically peaks in the first part of the year. And we have a history of deleveraging quickly. Our liquidity totaled $2.6 billion at the end of the fourth quarter, including $2.1 billion of undrawn credit facility capacity. As previously indicated, we did not repurchase any shares in the fourth quarter. Our period-end share count was down about 5% from a year earlier as a result of our approximate $600 million of share repurchases over the course of the first of the year. As we stated at our investor briefing in November, we are committed to resuming share repurchase activity in '23. The amount of share repurchases will be dependent on the evolution of the market recovery and the performance of our business, particularly cash generation. Approximately $1.2 billion remained on our share repurchase authorization as of December 31, 2022. Along with share repurchases, reinvestment in our business to further strengthen the resiliency of our diversified platform and drive profitable long-term growth remains a top priority. Despite the sharper and shorter macroeconomic cycles, having a pronounced impact on our business in the last three years, we have demonstrated our ability to navigate the rapid changes in the business environment and continue to focus on balancing both short-term and long-term implications for our business growth and profitability. With strong growth comparisons and the broader market environment in mind, we currently anticipate the softness we saw in our more transaction-oriented fee revenue to persist through the first half of the year. We continue to calibrate both our cost basis and investment priorities to further transform our platform, while also preparing for anticipated rebound in activity. As Christian noted, we've taken actions to respond to the near-term challenges and reduce our cost base. The approximately $140 million of run rate cost reduction actions to date reflect approximately 2.0% of our 2022 fee-based compensation and benefits and [OAO] expenses. Inclusive of these cost actions and a minimal equity earnings assumption, we anticipate our full year 2023 adjusted EBITDA margin to be in the 14% to 16% range. We have a track record of fee revenue growth meaningfully exceeding global GDP growth and healthy margin expansion over the long term. This is largely due to the investments in our people and platform along with our focus on anticipating our clients' evolving needs, which position us to continue to drive stakeholder value. Christian, back to you.