Brian Deck
Analyst · William Blair
Thanks, Matt. Let me elaborate on trends we saw in the third quarter and the opportunities we plan to capture going forward. Over the course of the third quarter, FoodTech order patterns improved and the active pipeline of customer activity we talked about last quarter has continued to improve -- to improve. Geographically, Asia has strengthened as expected. In Europe, while customer activity has improved, it's not quite at the pace we anticipated. Latin America remains soft. What propelled our third quarter order gains was North America. Specifically, JBT is benefiting from a rebound in quick service restaurant drive-through business and the sustained eat-at-home trend. Consumer caution and jurisdiction restrictions on full service restaurants, especially with recent COVID outbreaks, suggest this will last well into 2021. Our customers are now investing in support of this trend and addressing immediate capacity and product needs. This creates a runway of opportunity for JBT's broad product offering. As an example, our Proseal business, which provides environmentally friendly tray sealing equipment, is benefiting from high consumer retail demand for safe and convenient individually packaged produce, sandwiches and ready meals. We are also well prepared and able to mobilize on the service and installation fronts. As we said, access to customer facilities eased in the quarter. Equally important, we took advantage of alternate access solutions. We saw multiple examples of successful installations and service work where we combined local capabilities with remote technical support using JBT PRoSIGHT Augmented Remote Assistance. These and other creative solutions deepen our partnerships with customers and demonstrate the JBT brand at its best. I'm particularly proud of the organization in this regard, especially the service installation and frontline teams. The acknowledgments we've received from customers on our dedication and resourcefulness has been gratifying. Further to the customer interaction front, we are emphasizing the continued development of the digital experience in the way our customers interact with our company and brand throughout the relationship life cycle. And as we discussed with iOPS, we're building intelligence into nearly every product and service across JBT, including tools that enable enhanced monitoring, intelligence controls and integration of our equipment in support of our automation strategy to serve customer priorities. In support of this, today JBT announced the promotion of Kristina Paschall to the JBT Executive Team as Chief Information and Digital Officer. With this move, we have strengthened our leadership and further elevated this critical priority. Beyond our customer interaction efforts and eat-at-home trend, FoodTech is investing in and focused on our customer priorities: improving food safety, increasing yield and efficiency, reducing environmental impact and lowering labor costs. As we discussed last quarter, we are particularly optimistic about the need for automation in food production as the reduction of labor density remains an imperative. The discussions we are having with customers around these intermediate strategic priorities are beginning to translate the orders with more expected to come over the next several quarters. Regarding AeroTech, as you know, direct sales to passenger airlines and ground handlers, which accounted for roughly 40% of AeroTech pre-COVID, collapsed suddenly with the pandemic. With minimal orders from this customer segment at this time, we don't see this getting worse. At the same time, the roughly 45% of sales to airport authorities for infrastructure work remains very strong in 2020 and is expected to remain solid in 2021. On the air cargo side, based on conversations with customers, we expect that business to accelerate in 2021. And we are very enthusiastic about the opportunities on the military side, where we have invested heavily in new product development that positions us for notable growth in that market in 2021 and beyond. And we will continue to manage the cost structure within AeroTech commensurate with the level of business activity. Broadly speaking, while access to customers has improved, the worsening of COVID trends throughout the globe remains a risk to JBT and the world's economy in general. Operationally, we continue to manage the impact of the pandemic, including within our workforce as we remain diligent on our safety protocols and actively trace and communicate any open cases. Currently, all JBT plants remain open and are able to serve our customers. But we remain cautious with potential implications for customers, suppliers and our own operations. Finally, regarding JBT's M&A strategy. With appropriate leverage and strong liquidity and cash flow, we do have the financial flexibility to continue to pursue targets that meet our financial and strategic criteria and advance JBT's competitive position. We continue to cultivate proprietary relationships that we anticipate will lead to future transactions. And we are focused on opportunities that support our customers' priorities. Notably, whether through acquisition or organic innovation, we're looking beyond the metal box as JBT continues its evolution from an equipment supplier to a solutions partner. And in doing so, make better use of the world's precious resources. Before I open the call to questions, I'd like to thank all JBT team members. With dedication to maintaining safe operations, exceptional customer service in the face of many challenges has been remarkable. Operator?