Bryan Lewis
Analyst · Northland Securities. Please proceed with your question
Thanks Gar. Hello everyone and thank you for joining us for the Q2 2020 earnings call. I'll begin this call by recognizing and thanking my team. While we've always been setup to work remote, the team showed me just how well they could do it. As you'll see from some of the wins and implementations over the quarter, the team demonstrated that they don't need an office to perform at 110%. So, a big thank you to my team Let's begin with a look at some of the numbers. Obviously, COVID had a major impact on retail foot traffic and our brick-and-motor retailers. During the Q1 earnings call, we'd indicated that we anticipated achieving 60% of Q1 SaaS revenue in Q2. In fact, we achieved 75% of that revenue number, with $1.67 million in SaaS revenue in the quarter. While down from Q1 due to the pandemic, it was still a 49% increase year-over-year. Given how much of the country was shut down and for how long, I am pleased with what we accomplished. An interesting development of note is that the shutdown of physical locations made our customers realize how exposed they were to fraud in the digital channels. This move to digital has sped up the adoption of our person not present authentication tools, which I will speak about shortly. First, let's look at wins and implementations during the quarter. Historically, I've reviewed each of our top clients on these calls. Because of the increasing number of clients, we are currently reviewing each one has become unwieldy, so going forward I will speak to some of the highlights for the quarter. Financial services company number two brought -- or is about to bring life four new retailers. In July we brought live a 1,400 locations community retailer selling everything from furniture to food. Turning to the pipeline, final testing and pilot stories is underway for one of the leading suppliers of beauty products with over 3,700 locations. Deployment is expected to begin this month with full rollout by the end of September. Next is a women's clothing and intimate apparel company that they supplied branded credit cards too that expect to roll out to the remaining 350 stores mid-month. Finally in over 800 location company with three divisions selling kitchen equipment and furniture is also testing in pilot stores and we expect deployment to begin by the end of Q3. Financial services company number three is still on track to roll out authentication to their 2,000 plus location home improvement retailer in September. We respond to our clients' requests for more biometrics and have started to be more with facial recognition technology. Financial services company number six has decided to fully authenticate people in a person not present situation by making sure that not only is the government identification document authentic, but that the owner is still in control of it by supplementing the authentication process by adding facial recognition. Now, when an applicant gets a text from Intellicheck, it will walk them through three steps. First is to scan the barcode of the license for authentication. Second, is to take a photo of the front end license. And the third is to take a selfie than can check for liveliness and deep faces. We notify the client whether the license is authentic, fake or expired. We also deliver a score and a facial match to the picture on the license coupled with the liveliness score. So, they know that the selfie was real. The contract was signed in June and development is underway with its intended target to begin rollout. This is the best-in-breed technology in the digital fraud prevention world and reflects how we as a company are rapidly evolving and underscoring our position as an industry leading technology solutions company by offering facial recognition. Financial services company number seven due to delays with the Canadian telecom approval will now be rolling out Intellicheck to their Canadian call centers this quarter. You remember everything this client as person-not-present so they have also decided to add a facial recognition offering as part of their process. They are live with a few call center employees now while they develop training materials for their staff and we expect widespread rollout by the end of the quarter. Financial services company number nine, the Midwest Bank with over 1,200 locations confirmed that they will fully be deployed to all of their branches by September 23rd. Financial services company number 11, which we announced is a new client in a press release in June, has begun their roll out and has told us they expect to be fully deployed this month. I am proud to say that we have signed another interesting new client. Financial services company number 12 is a private investment firm that has several portfolio companies in consumer and commercial finance. And they intend to install Intellicheck authentication solutions in three of these portfolio companies. They went live with the first use case being motorcycle financing last month, and the other two are in development. As I said at the beginning of the call, given that the fraud normally happening in store to new to the online channels, we are seeing significant interest in the ways we can authenticate from a car from the basic government ID authentication all the way up to our facial recognition offering. We are in discussions with all of our bank clients and several of our retailers to pilot the full stream of government ID and facial technology solutions and many of our prospects are asking for this as well. What differentiates is from the growing field of competitors in facial recognition is the continuing value of our technology solutions. Many of our competitors also talk about facial recognition; that is our clients are realizing facial recognition only has value when includes the critical first step, determining that the government ID is real, without knowing with near certainty that it is authentic, facial recognition is useless. We provide that near certainty. Going forward, our implementation pipeline remains robust. Year-to-date, we've completed 17 implementations, including 11 in Q2. We have 32 implementations of various sizes and various stages of completion, as well as 16 waiting to be scheduled. We also rebranded this quarter. I can't tell you how many times I would receive inquiries from those going to our website and ask me, what do you do? It was clear to me that the messaging surrounding authentication was not coming across. I believe it now does. We make authentication simple. If you haven't gone to our website, please take a look. I look forward to hearing what you think. As we all know, COVID has certainly brought uncertainty to the market. I believe we added some certainty to our future through the capital raise that we did in June. We positioned the company to be nimble and responsive toward the market in a way that the company has not been in the past. None of us may predict what will happen with COVID in the future, but we can enter weather it with our strengthened our balance sheet. What I can report is that we are seeing upward trends in scans as states open. All of our postgame clients are now above or near their minimums. As per scan stats, Q2 average weekly scans averaged 48% of the average weekly scans in Q1. We can also see how quickly things can rebound. The week of June 14, when things were generally open in some of the densely populated states was 111% of the queue on average. As things started to really close, the numbers dropped 25% but for the last eight weeks, we've averaged 100% of the Q1 weekly average. This demonstrates how quickly our business returns when states open. At the same time, it also shows the impacts of closures, as states reclosed in some areas. While we can't predict what will happen with COVID in the fall, I can say that the disease has not stopped us from doing business and implementing customers. This is a testament to both the quality of our product and our team. So in closing, I returned to the way we began this call with my thanks to a hard working team of professionals who have distinguished themselves, even under adverse conditions, where many lost loved ones or even got sick themselves. You persevered and your commitment and helped our clients stop so many in becoming the victim of identity theft during the terrible pandemic. It is an achievement we can all be proud of. With that, I will turn it over to Bill White.