Vivek Jain
Analyst · Raymond James
Thanks, John. Good afternoon, everybody. And we hope you and your families are well. For the last three years, we've been ending every call with the same comment about support from our customers and the ability of our employees to adapt in our own journey. While it was never intended for the current environment, that belief is exactly what was and continues to be required in the current environment. Like everyone in our industry, we want to start first by thanking our hospital customers for trusting us to serve you during these times, none of us know exactly what the new normal is, but we do know we will continue to adapt and offer our best support and execution. Our own experiences of rapidly adjusting production up and down, new IT systems, new fulfillment models around the world and deep integration work has actually prepared us well for volatility. We'll try to be a bit brief on this call as we know there's a lot of late in quarter reporting happening in the market. On today's call, we wanted to comment on Q1 results with and without the effects of COVID-19, describe the high level knock-on effects of the pandemic to ICU Medical and how we're adapting, articulate how we feel about our positioning in this environment and any strategic implications. A view on timing and then we will have a better view of the year for our shorter-term financial goals and at least what assumptions we're making now. Update on some housekeeping items including quality audits, product approvals, the Austin factory cutover, and lastly, reflecting that criteria by which we are judging ourselves as we described in the last call as back to growing our differentiated product lines. The first quarter of fiscal 2020 again showed sequential revenue improvement and commercial stability in our most valuable product lines, but did benefit from pandemic accelerated purchases in certain lines and geographies. The company is operationally running well. The competitive environment, seems to have frozen a bit and we do not have any material production constraints with all plants performing well. While, we did have some COVID ordering benefit, we also had the knock-on effect of a strengthening US dollar, which resulted in a large and mostly non-cash impact on the income statement. We finished the quarter with $316 million in adjusted revenue, adjusted EBITDA came in at $63 million after absorbing $8 million in currency impact. From a management perspective, even after marking down some of the COVID purchases and the associated profit, we felt okay about the level of profitability. After adjusting for currency, the primary driver of decreased profitability on a year-over-year basis is price and volume mix in IV Solutions as expected. Adjusted EPS came in at $1.81 and cash was $440 million as we did drawdown on our revolver in mid-March given the uncertainty and Brian and I will describe some of the thinking there as it is a costly insurance plan. The vast majority of restructuring and integration charges were due to the Austin factory IT system cutover as previously discussed. So let's go through the businesses quickly and then come back to discuss COVID-19 and the knock-on effects. Starting with the usual with Infusion Consumables, which is our largest business, Infusion Consumables had revenues of $124 million in Q1, 2020 which was a 4% increase year-over-year adjusted for currency and 2% increase on a reported basis. We had good consistency in most places and product lines. In Oncology, we had a record quarter for growth in the international markets as we are finally able to release more product into that channel, but it was slower in the US as implementation slowed dramatically in March and we had some burn-off from our Q4 implementations. In traditional IV therapy, we saw a small amount of what we would consider excess purchases in the international markets due to the pandemic. For the majority of the US market volumes were as predicted, and there was not any material customer churn anywhere. Pursuit Vascular's ClearGuard products delivered results as expected. Moving to Infusion Systems, which is primarily our LVP pumps and associated dedicated sets, this segment did $89 million in adjusted revenue, which was growth of 7% on a constant currency basis, some of our largest market positions in this segment are in Spain and Italy and we did benefit slightly from increased sales into those markets due to the pandemic in Q1. We will have benefit from COVID-19 demand in this segment again in Q2, primarily in the US market. Even before the pandemic, we were holding the best amount of rollover and competitive signings we had in many years. The challenge now is predicting the ability to actually get into hospitals and implement these conversions. We continue to believe we stabilized the 10-plus year installed base decline, we still know that safety is a critical factor when choosing an infusion pump. We believe our Plum LVP technology is well positioned, as evidenced by the recent clinical guidelines around IV pumps. We have gotten back to the core marketing messages around our Plum LVP pump as these independent and clinical reviews have validated our differentiation. As for the non-LVP products, which include our PCA and ambulatory pumps, since the last call supply of PCA viles has been consistent, and we do not see backward slippage in that line. We do believe our ambulatory product sales will decline, but given recent LVP wins and our current best estimate of installation timelines, we do believe we can finally have growth this year in our Infusion Systems segment, net of currency impact. Finishing the segment discussion with Infusion Solutions, we had $91 million in adjusted revenue down 1% year-over-year and up $10 million sequentially. Like last quarter, we did see and feel some more stable footing here on the base business. We did see some excess COVID ordering here in the last two weeks of March in the US. We estimate that was about $5 million to $6 million or around 50% over-ordering, for the last two weeks of March. Our business is a mix of direct and distributor fulfillment. On the direct business, roughly half the overage was to committed customers and half was open market purchases. We do not yet know on the distributed business. We continue to believe the quality of our customer book has improved with us holding the best list of sustainable relationships versus the day we bought the business, we are still healthy on safety stock and since the last call, our new distribution center has come online in Texas to help improve our longer-term supply chain costs. Okay. That's a bit on the segments. I'll come back to some of those points when we discuss our current model. There has been a number of impacts for the company from COVID-19 and I will just run down the list. Commercially, we moved very quickly to respond to European tenders for pump hardware and demand for dedicated sets. In the US market, we have participated in selected national stockpile sales and have responded to selected state RFPs for pumps. The challenge is to balance sales for continuing care versus stockpiles. We do believe most of the pumps, we sold in Q1 into Europe were for actual care delivery. Operationally, as we mentioned on the Q4 call, the early signs from China did cause us to accelerate some raw material purchases, so we have been prepared. From a planned perspective just as many others have experienced, the pandemic has required additional planning on our operational footprint, shift hours, local transportation and redundancy plans. We invested in additional PP&E reasonably early and have focused on employee safety. We also added extra compensation to our team members in our Production and Service Operations, who had to perform their duties in states or countries where shelter in place requirements were in place. As a reminder, our primary manufacturing locations are in Texas. Utah, Costa Rica and Ensenada Mexico, which is 90 minutes south of Tijuana. From an expense perspective, our incremental direct costs related to COVID-19 and our savings are probably a wash. We've had increased expenses as we just described, but we've also had savings with discretionary expenses, less T&E and a higher overall job vacancy rate. We were struggling with extremely low unemployment rates in Utah and Austin prior to the outbreak. Freight costs have increased as capacity has been reduced from the system. Strategically, as we've thought through the implications of COVID-19 and the realities of the healthcare system it has exposed, we believe it aligns with much of our commentary since we became a full line supplier. We make essential items that require significant clinical training, high capital expenditures and in general are items that customers do not want to switch unless they have to. We're US manufacturer that is deeply vertically integrated and has core redundancy on products that we do not produce domestically between Ensenada and Costa Rica. We think the weaknesses illustrated in the healthcare supply chain that either drove manufacturing to be unpredictable or offshore will all get reassessed in the new normal. We don't make any assumptions about minimum supply chain holds, I think that will be immediately implemented. But we do believe the market broadly defined does not want a winner-take-all set up in these essential items categories. And that's before each categories assessed on its own innovation and clinical outcomes, et cetera. And so we focused on what we can control in these moments. For us it's having the best list of supportive healthy customers we can, it's having the best liquidity we can for a company our size, we're not that big, but are necessary to the system and we need to be prepared for whatever realignments or opportunities arise. But in the medium-term, the pandemic does make us concerned about the economics in the broader healthcare system. Our products are tied directly to hospital admissions and like everyone else we see the rapid deterioration of elective procedures and ER visits, which are tied to admissions. The knock-on effects have led to lost selling time and delays in implementations for products that need onsite training and enhances inertia when people don't have time to deal with change. For that reason, we are cautious on what the balance of the year will bring excluding upside in our Infusion Systems segment in Q2. It was unclear in mid-March, whether this would also have a knock-on effects to liquidity. So we chose to drawdown on our revolver, which is unusual for a company that was in our balance sheet position in our product categories. But we did not want to be the last to ask. We know there is a negative short-term impact of this, if we keep it drawn and that when combined with the currency impacts result in the revision to our guidance range. But we do run the company production plan, compensation plan et cetera, to a forecast that is our latest view. To describe our current model relative to our initial year assumptions, first we have more sales in Infusion Systems than originally planned, plus two some likely savings through discretionary costs, three some operational improvements, all of which are combined and then offset by declines in solutions and consumables directly related to lack of hospital admissions, currency impact, again of which, a big chunk is non-cash and some incremental COVID related expenses. Elective drive ballpark one-third of admissions and we're already seeing our customers segmenting those cases into time critical versus time sensitive, which means they're not all coming back in our opinion. It is too early to say with certainty what this means for the fiscal year. Our current model has made significant adjustments downward in Q2 and Q3 tied to utilization, which is incorporated into our current view and we'll all know more in 90-days. I would say a wide range of outcomes as possible, but we still want to run the company to a baseline model as we're not that big and the new normal does need to incorporate more volatility. Moving on to housekeeping items, again in Q1 we had excellent global fulfillment rates to our customers, the cutover of Austin systems happened -- is working well and being supported in Q2. We are fully stood up not only away from Pfizer, but now have modern connected systems across all business lines. From a quality perspective, we've had a number of notified body audits over the last four months in San Clemente, San Diego, Costa Rica and Salt Lake City all done remotely. These were regarding the MD SAP and CE Mark annual certs. All went well with no major findings and there are a few remaining sites on the agenda for me. There will be a small announcement on a recall of one lot of IV Solutions produced in mid-2019 by our contract manufacturing partner in Rocky Mount and there is no economic impact. On product approvals we did receive 510(K) approvals for our SwabTip male cap to complement our SwabCap business and a new Two-Way Transfer Device to add to our IV solutions offering. We need to cut both items into production soon. To synthesize all these comments on the business segments, COVID-19 and how we're trying to judge ourselves. On the last call, we said, we have the ability to improve our position in our most differentiated businesses of IV Consumables and IV Systems and we have to prove stability in our less differentiated business of IV Solutions. We talked about the industry structure attractiveness for two years, why we fit in the puzzle and our products are in a good position from a technology quality and manufacturing perspective. While it may add volatility in the short term, we do think the weaknesses exposed in the healthcare supply chain add to the argument for all participants to be healthy and stable in IV Solutions. We feel we have the best right to win and IV pumps that we've had since we bought the business. The competitive positioning of the consumables business has not changed, nor the value of the oncology category as a result of COVID-19, but it is really hard to see what the next few quarters will bring. In the new normal of COVID-19 world where supply chain resiliency and diversity matters, we believe our essential items will logically benefit and our most differentiated items are still differentiated. We said in the last call that 2019 was the most difficult year our team has faced. The company did emerge operationally stronger from that experience and has taught us all how to adapt. Thank you to all the employees, customers, suppliers and front-line health-care workers. Our company appreciates the role each of us has had to play. With that, I'll turn it over to Brian.