Vivek Jain
Analyst · KeyBanc. Matthew, your line is now open
Thanks, John. Good afternoon, everybody. The fourth quarter of fiscal 2019 showed sequential revenue improvement and commercial stability in our most valuable product lines and allows us to hold firm on our view of profitability in the near term. For the full year of 2019 we delivered cost improvements on the P&L from TSA and other operating expense savings that allowed us to best offset revenue decline versus 2018. When we reflect on the year and at least we’re very glad it’s over, we were able to; one, stabilize our operational platform after our systems cut over in late 2018; two, survive a rapid deceleration in the IV Solutions segment, which was always expected but not necessarily at the pace it came; three, handle some unique backwards revenue situations in consumables; while four, finishing the year with the best list of customers we’ve had since we acquired HIS; five, deploying some capital sensibly with all of the other issues we faced; and lastly, advancing our product quality and service levels to the customer. We do believe the majority of issues are behind us from an operational perspective that the earnings impact and recovery was adequately captured in our previous commentary and that 2020 becomes a year that is about commercial execution and showing ourselves and our investors that we can grow our businesses. On today’s call, we wanted to comment on Q4 and full year 2019 results and discuss our current view of the business and recent performance trends, weave in a few quality items, given some of the recent industry developments, provide an update on the actions we’ve been taking given the 2019 changes in the last integration items, a quick comment on any coronavirus related knock-on effects for us to date and outline the criteria we are judging ourselves by and our near-term goals and how they fit with the longer-term positioning of the Company and the opportunity for value creation, meaning in plain English, how do we get back to growing our differentiated product lines and adding cash to our balance sheet. The quarterly comparisons will get easier for us after Q1 2020, but we don’t really care if it doesn’t show up with cash on the balance sheet. Q4 was a reasonably clean quarter and showed the gross margin pressure we described in mid 2019 as the production slowdown effects came through the P&L. The Company is operationally running well, the competitive environment seems to have stabilized a bit and we do not have any material production constraints any longer and most manufacturing work has been around optimizing the IV Solutions production environment. The income statement was straightforward with sequential stability in revenues that allowed us to deliver fiscal 2019 EBITDA down the middle of our revised guidance from last August. We finished the quarter with $297 million in adjusted revenue. Adjusted EBITDA came in at $61 million, adjusted EPS came in at $1.94 and cash was $293 million. Adjusted revenue was down 7% quarter-over-quarter on a constant currency basis due largely to the IV Solutions segment. There were no unusual charges. Restructuring and integration charges were down to $11 million. Starting as usual with Infusion Consumables, which is our largest business, Infusion Consumables had revenues of $120 million in Q4 2019, which implied a 1% decrease year-over-year adjusted for currency and 2% decrease on a reported basis. It was a bit of a mixed quarter for us. We expected it to be, maybe $2 million to $3 million better than it was. And to go into a little bit more detail, U.S. volumes were okay and the customer wins we talked about previously were implemented and this offset some of the – these offset some of the backwards items we talked about on the previous calls. Where we did have some variance was first in Europe and a few select international markets, which was probably $1.5 million to $2 million light to our expectations. The remainder was in oncology consumables where we did solve our production constraints in Q4, but we did not get all the volume we expected implemented at customer sites. Basically to be blunt, we had customers in a holding pattern for months, we then released the production and didn’t have enough time left to do the proper implementations. Europe appears to be improving so far in Q1 2020 and we’ve improved our process for implementation planning. There has been no change in the demand for our oncology consumables. But the number of desired installs does require better planning from us. On the last call, we did go into more detail on some of the individual sub-category issues that hurt in 2019 to explain what was going on there while there was no major customer churn, et cetera. To aggregate that for all of 2019, we had somewhere around $15 million of slippage backwards in this segment across Tego, SwabCap and some price harmonization between legacy ICU and legacy Hospira. We believe most of that is behind us and provides a better floor to start 2020. It’s early but we’re pleased with our acquisition of Pursuit Vascular. The people and the team share our values and the products are helping customers deliver better quality outcomes for their patients. We haven’t tinkered with it very much and are primarily focused on supporting the team to broaden awareness of the product and starting to work on how the core technology can help differentiate our consumables business over time. The rest of this segment was pretty much as we expected. This is a segment where we’re the most advantaged and we have all the pieces, all the technology, all the scale to compete globally and should be able to offer more value to the customer. For 2020, we believe this segment gets back to growth and our assumption for now is in the mid-single digit range. Moving to Infusion Systems, which is the business of selling pumps, dedicated sets and software which is important because it’s a business that brings in a lot of recurring revenues and helps to support our competitiveness in consumables. This segment did $85 million in adjusted revenue, which was down 7% on a constant currency basis and down 8% reported, which was in line with our expectations. As a reminder, we had a very strong Q4 in 2018 in IV systems, but most importantly for the LVP pump segment, we finished the year strong in terms of competitive customer signings and are confident that we stabilized the 10-plus year installed base decline. Given the recent industry news there were many investor questions around the implications for us. Let us first walk through our views on the events and any knock-on effects to us and then how it could impact our year. First, infusion pumps are some of the most highly scrutinized medical devices by the FDA. Each year really since 2010 the regulatory compliance bar has been raised with new standards and it appropriately forces customers to look deeply at the choices and focus on the right areas of stability, safety and track record of innovation. Now, our team has a unique experience of working at a senior level at two of the three primary manufacturers in the category. Our collective lesson is when the industry lives in a glass house, don’t throw stones. We’ve been asked if we could face the same scrutiny that others are facing in the industry and the truth is, that’s the reality of the business. We prepare ourselves every day. We don’t skip on resourcing, and we focus on building compliance into our operations each day to do our best to not make regulatory compliance an event. We want a high complexity and high standard for regulatory authority in the category as it makes the market share capture difficult for any new entrant. Second, as we look toward any potential implications of the recent industry news, we would say it’s too early to tell what the impact could be. We will not speculate on this situation, other than what has been commented publicly regarding timing. We do know that safety is a critical factor when choosing an infusion pump. We believe our Plum LVP technology is positioned well as evidenced by the recent clinical equity and ISMP guidelines around IV pumps, UL cybersecurity certification and the other technical evaluations like KLAS. We’ve gotten back to the core marketing message around our Plum LVP pump as these independent and clinical reviews have validated our differentiation. So on the margin, recent events are probably a good thing for us long term in the core LVP segment of our Infusion Systems business. However, a small percentage of sales in our Infusion Systems segment is from non-LVP products. We do have some headwinds on the periphery from the non-LVP products in this segment such as the dedicated prefilled or empty syringes for the PCA pumps that we get from Pfizer Rocky Mount and certain ambulatory products. Since the last call, Pfizer supply of PCA viles and empty syringes has become more consistent and we do not see much backward slippage in that line. As we thought about fiscal year 2020 we planned for some deterioration in our non-LVP product lines and we thought the wins we’re holding in LVP pumps could finally have the business close to flat on an annual basis. Per of the previous comment, it’s really difficult to precisely handicap exactly what happens competitively with recent events. For 2020, the most comfortable we would say right now is flat plus or minus a little. We continue to feel like we’re in good dialog with many customers across a range of geographies. Finishing the segment discussion with infusion solutions, we had $81 million in adjusted revenue or down 14% year-over-year or flat sequentially. Like last quarter we did see and feel some more stable footing here right now at these levels. We will skip the usual solutions stump speech for this call and just cut to the chase. Commercially, we did have some wins that have started to come into the book. These wins allowed us to handle the changing competitive environment better as we stepped into defend our market share and handle the continued erosion of our non-committed business. We continue to believe the quality of our customer book has improved thus holding the best list of sustainable relationships versus the day we bought the business and we’ve survived the bleed-out of the majority of our trading-oriented business. Operationally, the items we described on our Q2 call last year, including reduced production with extra down days, adjustment to Pfizer purchases, et cetera, have made their way into the P&L and showed in the lower gross margins in Q4. To go through the laundry list of items of – the laundry list of items in the business. First on the manufacturing variances. We’ve gotten after as much cost as we can and we’re running the best model for the time being. On the supply chain costs, our adjustment to move to a more efficient warehousing and distribution model is in flight with our new centers starting to come online in Texas. I would have the same comment as last call. It’s a bit slow, but it doesn’t make sense to destroy product versus moving it into our own facilities if it’s perfectly fine sellable inventory. In the short term, we feel like our comments from Q2 2019 as the business has been stable still apply and continue to feel that way for this year. Longer term, from a value perspective, we feel the business unit to be stable. On the positive side, we’ve added new customers to our book, are forecasting less production and sales as inventory goes down and that will normalize late in the year and into next year and we are bringing online new production in Austin to allow us to move away from Pfizer Rocky Mount on the highest running SKUs. We’ve also flipped the switch on our system conversion in Austin, which was our final integration activity, which we believe can lead to longer-term efficiency. These are balanced against the reality of the competitive environment and acceptance of risk on the small amount of non-committed business we have remaining. Basically, we’re trying to make sure that the business unit is not a value detractor longer term from where we are today and have modeled it as such. To synthesize the comments on the business segments. For us the criteria and lens we are judging ourselves from at this time has to be the ability to improve our position in our most differentiated businesses of IV consumables and IV systems and to prove stability in our less differentiated businesses. We talked about the industry structure attractiveness for two years, why we fit in the puzzle and our products are in a good position from a technology, quality and manufacturing perspective and we think today we have the best right to win across our portfolio since we bought the business. So 2020 for us is about commercial execution. Moving to housekeeping items, we ended Q4 with excellent global fulfillment rates to our customers. The core IT cut-over activities and everything in non-IV Solutions was completed in 2019. The cut-over of Austin systems is happening as we speak and will update the status on the next call. Then we are fully stood up and our attention will shift to optimizing what we’ve done. From a quality perspective, not much really to report as there were no material audits or inspections in Q4. We’re still awaiting the next Austin inspection and we are prepared. A brief comment on coronavirus. From the Eastern Hemisphere we have a very small amount of sales via distribution into China. To date, we’ve seen no change. What is more in our minds is a supply chain of components from China. Solutions is a North American business only. In consumables we are deeply vertically integrated and can make just about everything ourselves in our factories outside of the currently impacted geographies. So, as a reminder, our four factories globally are in the U.S., Mexico and Costa Rica. However, we do source most of the core electronic components for the pump business from China. We have months of component stock on hand and we will further secure this necessary where possible. From the Western Hemisphere, we do a healthy business in Infusion Consumables in Italy and in particular, Northern Italy. As anyone who has followed the infusion industry knows Northern Italy also produces a number of infusion consumable components. It is too soon to have any view if anything has been impacted. To sum it up, so far we have not experienced any material impact, either commercially or in terms of supply chain. However we cannot predict how the situation will evolve for the rest of the year and will provide future updates as appropriate. Okay, to bring this all back to the topic of earnings results and how we think about 2020. Ultimately, it comes down to growing our differentiated highest margin lines and running ourselves as efficiently as possible over time. The only change in our SG&A year-over-year is some commercial investment, adding back to our incentive pool program or infrastructure that came via acquisition. Our puts and takes for 2020 are summarized as follows, we believe in a return to growth in consumables driven by oncology, some wins in the base business and some supplement from Pursuit Vascular and stopping or bottoming out the lines that were going backwards. In IV systems, we think we have the best chance we’ve had in LVP pumps to date. And in IV Solutions we have the manufacturing savings that we’ve moved on last year. These are viewed against the competitive environment in IV Solutions, erosion of non-LVP product lines and margin in the short term on LVP capital sales. We do believe from a revenue perspective, we start to look again like a normal company as we finish lapping all the solutions volatility after Q1, but that’s really optics. From an EBITDA perspective, we believe our previous commentary still applies that for the time being it’s best to remain at $60 million to $65 million a quarter. We continue to be cautious given the environment and what we did to our shareholders and ourselves when we rebased our view in Q2 last year and want to make sure we have the flexibility to compete across all of our product lines. Given the spend on Pursuit in the events of 2019, we didn’t put material cash on our balance sheet. We do want to start that again in 2020. We believe that even with a little less cash, we have a safe and strong balance sheet that can protect shareholders and be deployed for value creation as opportunities emerge. We’ve made significant capital investments into our factories and systems over the last two years and are in the final stages of some major production upgrades with more vertical integration and sterilization across our network, new tooling and an investment mindset for quality and growth. We have a set of strong experienced people to do the work and we have a culture of not wasting shareholder resources in respect for our capital. As always, I’d like to close with things are moving fast. We’re trying to improve the Company with urgency and we’re trying to take responsible actions and break some of the inertia that many of our companies and our physicians face. 2019 was the toughest year our team had in our tenure at ICU. The Company will be stronger from the experience. I really appreciate the effort of all combined company employees to handle the bumps, move forward, focus on improving results and our Company appreciates the support we’ve received both from our customers and our shareholders. Before I turn it over to Scott, this is the last time I’m saying that sentence after six years as Scott is retiring after 17 years with the Company with the last three years felt like 10. I wanted to say thank you on behalf of all colleagues. We took a Company whose core existence might have been questioned five or six years ago and turned it into an important industry participant and an interesting and fun place to work. That required an unhealthy amount of work and we could not no way, no how have done it without you. I appreciate your friendship and partnership over the last six years and wish you some downtime. So with that, I’ll turn it over to Scott.