John Wasson
Analyst · George Price with BB&T Capital Markets
Thank you, Sudhakar, and good afternoon. As Sudhakar noted, we ended the year with the strongest sales total we have ever had, $1.2 billion. This included the fourth quarter sales total of $163 million, which, by seasonal standards, is quite strong. This year's fourth quarter sales were 8.5% higher than last year, which is excellent performance following a record third quarter.
We were also pleased that the sales were well represented across our main markets and in both the government and commercial sectors. The largest commercial wins included energy efficiency projects, infrastructure environment management, especially for transmission systems and pipelines, aviation, industry management consulting and energy consulting around fuel use, power markets and infrastructure protection. Of course, next quarter, we will also be recording the sales from our Ironworks acquisition in new commercial markets such as health and financial services, as well as in energy, where we're already strong.
Last quarter, the largest single commercial award was Energy Efficiency with Pepco Holdings located here in the mid-Atlantic region. This $12 million contract focuses on the residential energy efficiency market where we have an industry-leading track record in driving customer participation coupled with building the necessary technical infrastructure to deliver the program services. We continue to remain bullish about the growth prospects in energy efficiency programs. In fact, last month, the Institute for Electric Efficiency completed its annual survey of over 200 utilities and government organizations tasked with saving energy. This study found that 2011 energy efficiency budgets reached $6.8 billion, 20% higher than 2010 levels and more than double the level of 2007 funding. You may note that last night, we announced an $11.5 billion extension of our work at the Southern Maryland Electric Cooperative.
In the federal market, we logged new sales with nearly every capital agency representing all of our major markets from energy and environment to health and human services to national and homeland security. Our largest win was the $32.8 million contract with the Department of Education where, for the first time, we were tasked to operate the Regional Education Laboratory Mid-Atlantic known as REL. REL is one of the 10 federal regional labs charged with supporting applied research and development and estimating best practices. In the federal market, other significant wins range from health communication campaigns and cybersecurity work at the Department of Defense to technical assistance and web development at the Department of Health and Human Services to survey and data analysis at the National Science Foundation. Our wins in the state and local markets continue to emphasize environmental management, air quality and energy conservation work. And finally, in the areas outside the U.S., we continue to work -- win work in energy efficiency and clean energy and airport and airline consulting services. We certainly look forward to augmenting these areas with the GHK's capabilities in Asia and Europe.
As you know, we are now over 8 weeks into our acquisition of Ironworks. I wanted to report that the integration is proceeding smoothly and they now are fully integrated into our financial systems. In business development, we have teams working on how we can jointly leverage our capabilities in energy to tell the interactive story to ICF clients, to introduce ICF strategic communications and IT capabilities to commercial health care payers and payees, to introduce Ironworks' interactive services to ICF's broad list of nonprofit clients and to jointly exploit a full range of interactive capabilities for federal clients.
Thus far, we have had very positive feedback and have already sold elements of our communication capabilities to a health care insurance payor. As Sudhakar noted, our current pipeline is $2.7 billion, a significant jump over the $2.3 billion pipeline at the end of the third quarter, which was seasonally lower after logging a record $600 million plus in sales. We continue to see robust opportunities across all of our markets. And currently, the pipeline includes 24 opportunities greater than $25 million and 41 opportunities greater than $10 million.
Finally, in the fourth quarter, we experienced a very low personnel turnover rate of 2.3%, yielding an equally impressive low turnover of 10.3% for the year. Now let me turn the call over to our interim CFO, Sandy Murray. Sandy?