Eric Thornburg
Analyst · Jonathan Reeder with Wells Fargo
Thank you, Jim. Welcome, everyone, and thank you for joining us. I'm Eric Thornburg, and it is my to serve as Chairman, President and CEO of SJW Group. Coast-to-coast, we're seeing extreme weather play out across our service area this summer, underscoring the importance of our environment and water resources. In California, we are seeing one of the driest summers in recent memory. State and regional water supply agencies are responding with urgent calls for conservation. It's an entirely different story across the country in Connecticut. After initial concerns of drought in Connecticut just a few months ago, we have since seen nearly four times the normal amount of precipitation just this month. More than 19 inches of rain has fallen in one of our communities. People there have experienced flash floods, waterlog basements and unusually cool temperatures. Christmas Day 2020 was warmer than July 3, 2021. And all of this on top of the severe deep freeze event we experienced earlier this year in our Texas operation. Rate case cycles and regulatory environments are important to our business, but there's nothing more fundamental than the water cycle and the natural environment. Water utilities have long understood the importance of protecting water resources and the environment. At SJW Group, our vision calls for us to view our business initiatives through a lens that includes the impact on people, communities and the environment. Our commitment to be a leader across the environmental, social and governance, ESG landscape is built on our long-standing sense of purpose and our determination to be a force for good in the communities we serve and beyond. We have employee teams working together across our organization, driving this vision forward. They're working with outside experts to create a comprehensive greenhouse gas inventory for our company so we can establish clear and measurable metrics and quantify our success going forward. Enterprise environmental, health and safety programs and metrics are also being evaluated with the intent of setting national goals and adopting common compliance and reporting strategies. As we further our efforts to meet supplier diversity goals, we're also adopting ESG vendor compliance strategies to promote alignment with our company's ESG policies. We are also forming innovative partnerships with community organizations. In San Jose, we belong to a collaborative that created a plan to protect nearly 1,000 acres of forest in the Santa Cruz Mountains. The collaborative was awarded a $7.5 million CAL FIRE grant to fund the plan, which is designed to protect water sources, establish fire-resilient ecosystems and promote the long-term sequestration of carbon. In Connecticut, we're in discussions with six communities about the preservation of more than 100 acres of land as protected open space. Additionally, we're also evaluating and identifying opportunities to partner with local communities and land conservation organizations to establish passive recreation programs on company-owned land. Our commitment to the environment and communities has never been stronger. Water resources in California continue to be impacted by the lack of precipitation. On June 9, Valley Water, our wholesale water supplier, declared a water shortage emergency and asked its retailers, including San Jose Water to reduce consumption by 15% compared to 2019 usage. On June 18, we asked the California Public Utilities Commission, or CPUC, to activate Stage 3 of our water shortage contingency plan, which calls for 15% mandatory conservation. The approval for this filing is pending the completion of customer noticing. Our current conservation program is focused on outdoor water use, which typically accounts for half of our residential customers' consumption. In a related filing, we also requested the authorization to reestablish memorandum accounts to provide regulatory treatment to respond to the drought emergency. Last week, the CPUC approved our request to establish the Water Conservation Memorandum Account, WCMA, to track the revenue impact of authorized versus actual water consumption, while we have requested customers to conserve. A Water Conservation Expense Memorandum Account, or WCEMA, was also authorized to track the incremental expenses required to implement our mandatory water conservation plan. Importantly, both memorandum accounts allow for potential future recovery of the revenue and expense impacts. San Jose Water has actively promoted water conservation for decades and continues to encourage our customers to conserve and use water wisely at all times. From complementary customer water efficiency visits, water-wise gardening information, conservation tips, as well as rebates and incentives, we offer a comprehensive program to assist customers with their efforts. We are also strongly committed to doing what we can to reduce water loss on our side through timely leak repairs and the deployment of innovative technology, such as acoustic sensors and our zero waste discharge flushing truck. While we hope for improving water supply conditions in 2022, we are evaluating ways to further encourage mandatory water conservation, which could include surcharges, should the water shortage emergency persist. In Connecticut, we are pleased that the Public Utilities Regulatory Authority, or PURA, approved our request for conservation rate design. Connecticut Water will now be able to encourage conservation by charging a higher tariff for water, when residential customers use more than an average of 200 gallons per day. Consumption above that amount is typically related to outdoor use. PURA also approved our request for a Water Rate Assistance Program, or WRAP, for income-eligible customers. It still provides for a 15% reduction on the water bill for qualifying customers. We believe that this -- we believe this to be the first program of its kind in Connecticut, and is a great addition to the financial assistance tools already available to our customers. We are working locally and within the industry to engage with administering agencies on the Low Income Household Water Assistance Program. More than $1.1 billion federal dollars will be available to states to pay water and wastewater bills on behalf of low-income residents. We are closely monitoring these efforts and are working to make sure that our customers, in all four states can benefit from the program. I'll now turn the call over to Jim, who will review our second quarter and year-to-date financial results. After Jim's remarks, I will address other regulatory and business matters. Jim?