Stanley M. Bergman
Analyst · William Blair
Thank you very much, Steven. I'm sure -- quite sure our investors understand that this is a time of rapid change in the markets that we serve, whether related to health care reform and indeed, the reform of the health care reform that we expect to see with the change in the Senate, demographic shifts or customer consolidation. It is important that we position ourselves as a company to serve our markets through these transitions. Henry Schein has a long history of reinvention, and we know from our experience that companies adapting to market changes are the ones that thrive. As we look back on our 2012 -- January 2012 to 2014, December 2014 strategic plan, which sunsets at the end of this quarter, our accomplishments, we believe, are quite clear. We expanded our operations to 5 new countries. We successfully integrated 30 companies and added more than 2,000 Team Schein Members. We reorganized to align our interests among our 3 global vertical groups. Going into the strategic plan, we were globally or geographically organized. We are now organized into a Dental group, a Global Dental group, a Global Medical group, which is primarily U.S.-based, and a Global Animal Health group with a strong horizontal-factor solutions business, in other words, software business and a strong horizontal Technology business. In addition to the strong vertical Technology business, we have a strong financial services horizontal. Both the practice solutions and the financial services horizontal service 3: Dental; Medical; and Animal Health verticals. This was accomplished during this 3-year period. We expect that our EPS will have grown by 11% on a compounded annual basis over the 2012-'14 period, assuming, of course, the midpoint of our 2014 guidance. We have taken into account the fourth quarter, which is not done yet. By these measures, it has been a very good 3 years, particularly when viewed in the context of challenging global economic times. But we must, of course, continue to look ahead. Our vision continues to focus on helping practitioners improve the efficiency of their practices so that they can focus on providing the best care to their patients. As we enter 2015 and the 2015-2017 strategic planning period, the next period being January 1, 2015 and ending in December 2017, we recognize that we need to optimize our operations in order to fund new initiatives to drive future growth. We believe that the planned restructuring that Steven discussed earlier will provide the impetus to achieve the strategic priorities we have identified for 2015 to 2017. These priorities include: investing in growth opportunities that allow us to enter new product categories, all related to our customer businesses. In other words, we will remain focused on dental, the physician marketplace and the veterinary marketplace and at the same time, we plan on expanding into additional geographic markets. We will work on enhancing operating margin by improved operational inefficiencies and establishing a sustainable optimization process. We will also be identifying and investing in up- and mid-market clients, these are the midsized practices that are rapidly emerging and, of course, the very large practices, through targeted cross-platform products and services. We will be strengthening our competitive position by securing more exclusive products that are a strategic fit. And we will be targeting specialists and practitioners in alternate care settings. Developing new technology solutions as well as other value-added services that improve the customer experience and expand our position in the marketplace will also be a priority and need funding. And finally, we will continue to invest in the development of our #1 asset, Team Schein. I'm confident that we have the right plans in place to lay the foundation for continued business execution, which in turn will allow us to continue to deliver the value that our shareholders have come to expect from Henry Schein. This program that we've had in place, really for decades now and, of course, quite transparent to our investors since we went public exactly 19 years ago, has worked well for us. 3-year strategic plans, realigning our resources, we have done this successfully in all but 1 year when we delayed it because of the 2008 beginning of the recession. But other than that 1 year, we have had this process in place, and it has worked very, very successfully for the company. Before I begin my review on the business groups, I note that there has been some concern recently voiced about the slowing growth in certain European markets and challenges in others. As I'll discuss in a moment, each of our groups has significant overseas presence, namely Dental, Animal Health, the 2 verticals, and of course, Technology, the horizontal. Medical is not that significant in Europe, and we don't have Medical in Asia or Australia, New Zealand. Each supported strong growth from the International operations during the third quarter and indeed for the year. And within International, we've posted steady growth in all of our major European markets. The markets are relatively stable, although a few, like Germany and the U.K., are more in the positive column, and Italy and Spain are more on the negative side, although we think from our point of view, are stable. And France is -- has been a little bit up-and-down. But I think we are well positioned in that market to continue to gain market share. And now let me turn to Dental. We gained market share in our Dental group during the third quarter, with growth of approximately 10% both in North America and International. In addition, internal growth in local currencies was at a multiyear high for North American merchandise, for International Dental as a whole and for the group in its entirety. North America patient traffic in dental offices was quite good, we believe, as reflected by internal merchandise growth in local currency of nearly 6%. I don't think we can conclude from that, that if you adjust for inflation, say, 2%, 2.5%, that the dental market is growing at 3-plus percent from a visitors point of view. But we can't conclude that the visits to dentists is growing and at the same time, Henry Schein is gaining market share in terms of units. Our International Dental results reflect balanced growth between merchandise and equipment, with equipment growth, in particular, bolstered by strategic acquisitions, including the Arseus and Sirona transactions in Europe. We saw particular strength in Germany, the Netherlands, Belgium and Italy. As we continue to expand our global footprint, we were delighted to recently announce our entry into Japan, which is the world's second-largest dental market. With our noncontrolling investment in Iwase Dental Supply, Henry Schein now operates in 28 countries. Iwase is the #3 dental dealer in Japan, primarily services the Tokyo region with dental consumables, implants and equipment. Sales for the year 2013 were about $190 million. Iwase is a family-run business that is led by Kenichiro Iwase, Ken, the third-generation family member to run the company. Mr. Iwase has been named Managing Director of Henry Schein Japan, and under his leadership, we look forward to pursuing additional partnerships in the Japanese market. The model we are following in Japan is similar to all the other markets that we've entered into over the years, where we've always sought top-notch professionals that understand the particular market -- dental, medical, or vet -- and have an entrepreneurial bent and would work well with our senior management. And this is definitely the case with Ken. We are excited about the opportunities in Japan, which has about 68,000 dentists serving a market being fueled by an aging population and, of course, increasing demand for elective procedures. Let me now turn to the Animal Health side, where we also gained market share in this group, with strong internal growth in local currencies bolstered by strategic acquisitions. Internal sales growth in local currencies was at a 7-quarter high for this group. Internationally, we saw particular strength in the U.K., Spain and Austria. During last quarter's call, there was some discussion about the decision of IDEXX Laboratories to change from a distributor sales model to a direct sales model for its veterinary diagnostic instruments in the United States. Recently, we were pleased to announce new strategic relationships with Abaxis and with Heska, whereby Henry Schein Animal Health is now offering great solutions, we believe, and even better solutions to come of a full line of veterinary diagnostic products. Henry Schein is committed to helping our customers run efficient, profitable practices, while delivering high-quality care to our patients who are our customers' patients. Our companion Animal Health business is the largest in North America. And our customers consistently rely on us for a comprehensive line of products and services, including the full range of veterinary diagnostic products such as instruments, consumables and rapid assays. The Abaxis and Heska products we now represent are excellent, and we have just announced these new agreements. And our goal is to increase market share for each of these suppliers and, indeed, for the whole category. This is not the first time we've had to switch from a distributor-friendly or distributor-modeled manufacturer to one that goes direct. And I'm sure that over time, we will do very well, considering the fact that we have an outstanding sales force. And importantly, Henry Schein healthcare's Practice Management Software offers robust clinical integration features to connect with both companies' diagnostic systems and more to come. We are very pleased with the plans that have been made by our Technology group to advance the integration of diagnostics into our software systems. And we're also pleased to be able to hit the ground running with these products and look forward to continued success in the veterinary diagnostic market, not only in the U.S., but globally. We have some good plans, as I said, and have total confidence in our Global Animal Health team to execute on these plans and continue to provide terrific value-added services to our Animal Health customers. So now let me turn to the Medical business. Quarterly Medical sales was at the highest level in 1.5 years as we made continued progress with large group practices and the IDNs, the integrated delivery networks. As I've said in previous conference calls, the onboarding process with these large customers generally is longer than it is for the small practices or the solo practitioner. Yet, while it may take longer to secure these new relationships, it's actually a little easier to secure them, but to bring them on board is the challenge. Once the business has been secured, the size of the opportunity makes the effort all very worthwhile, and we are pleased with our efforts and progress to date. This was a decision we made in the strategic plan of 2011, '12, '13 -- well, sorry, no, '09, '10, '11, the one before the plan we're in, to establish our healthcare services group, focused on the large practices in the medical arena, and that investment, switching resources particularly into that part of the business, has paid off very well as, of course, it has for almost 2 decades in the dental arena where we believe we are the largest provider of products to group practices and to dental schools. So let me now turn to the Technology and the Value-Added Services businesses. Our sales growth this quarter reflects particular strength in software sales and financial services as well as strategic acquisitions overseas. We are delighted to report the continuation of double-digit internal sales growth in local currencies in International Technology and Value-Added Services. During the quarter, there were 2 developments in particular that underscore our commitment to digital dentistry and its importance to the future of the dental profession. First in early August, we opened new headquarters for our domestic Dental Practice Solutions business. The new facility in Utah features an innovative Center of Excellence, which is outfitted with high-quality digital dental equipment technology from a number of our value-added suppliers. The Center of Excellence not only shows -- is not only a showcase for innovative products, but also provides local dental professionals with a modern facility to offer free high-quality oral care to a community's underserved, fitting very well with Henry Schein's culture and business model of doing well by doing good. And in late October, along with the publisher, Quintessence, we hosted the first International Symposium on Digital Dentistry. The 3-day event held in Orlando provided in-depth educational experiences for dentists and dental laboratory technicians on the clinical benefits of digital technologies and our philosophy of open platform workflows. The symposium focused on procedure planning and treatment, including the clinical and aesthetic results of tooth restoration implants. Attendees left with a better understanding of significant patient benefits that digital technology provides in terms of accuracy, speed, comfort and appearance. So let me conclude. And before I open the call to -- for questions, I'd like to call your attention to just a few of the many activities that Henry Schein -- at Henry Schein that we do not drive -- that do not necessarily drive top line growth, but are integral to our business practices and reflect our commitment to corporate social responsibility. In late August, we hosted our annual Back to School program at 28 company locations, reflecting our growing footprint. We expanded this program to include Europe for the first time with an event in Madrid. This year, a record number of children, more than 5,000, actually returned to the classroom with essentials ranging from new clothing to backpacks filled with books and supplies. Since inception 17 years ago, more than 27,000 children had benefited from our Back to School program. In early September, we partnered with the Large Urology Group Practice Association to raise awareness about the importance of prostate cancer checkups. In recognition of National Prostate Cancer Awareness Month, we relaunched the educational plan to increase public awareness about the importance of early detection in saving men's lives. And in October, we opened the Henry Schein Ebola Relief Fund to support relief efforts related to the Ebola outbreak in Western Africa. This is the latest in the long history of relief programs we have sponsored around the world. As a company and an executive team, we have strong ties to the African continent. And through the newest fund, we will be matching the contributions of Team Schein Members to support direct efforts through the CDC Foundation. The money raised will augment the nation's personal protective equipment that we're making through Henry Schein Cares and to help healthcare workers in West Africa. So I mentioned these 3 social outreach programs because we're often asked why is Henry Schein a company that produces steady results. And the simple answer is that Henry Schein is a company that values our team. It's a company with a team philosophy, the team spirit, the intrapreneurship/entrepreneurship in a large business, has been very, very successful for us. This includes our team actively being -- being actively engaged in social responsibility together with our suppliers and our customers. All of this leading to good rates of return. And so I thought it was important for us to cover this with our shareholders as well. So with that overview of our quarterly financial operating performance, I'd like to thank you for your attention this morning. And now operator, we're ready to take questions.