Rich Kramer
Analyst · JPMorgan. Please go ahead
Great. Thank you, Nick and good morning everyone. During today's call, I'll share some highlights of our fourth quarter performance and discuss the market environment in each of our regions as we look ahead. Darren will follow with a review of our financial performance as well as cover some of the puts-and-takes as it relates to our first quarter and full year 2020 outlook.Notwithstanding a challenging environment, I was very pleased with the progress we made on multiple fronts during the quarter. First, we continued to see a positive trend in price versus raw materials, reflecting the actions we've taken to capture more value in the marketplace, especially in the United States.Second, the working capital initiatives we implemented earlier in the year helped drive more than a 40% increase in our cash flow from operations during the quarter. This performance was ahead of our expectations.Third, in Americas, our U.S. consumer replacement business gained share during the fourth quarter capping off a year of outperformance. Unit volume increased 2% driven by growth in the high-margin premium segments of the market. Shipments of large-rim diameter tires increased 8% significantly outpacing the industry. This benefit stems from our consistent investments we've made in our product portfolio.Over the past three years, we've launched 10 major product lines to bolster our product offerings including the Eagle Exhilarate, the Assurance MaxLife, and the Assurance WeatherReady. And not only is the vitality of our products strong, these lines are among the industry's best with both consumers and trade magazines praising the innovation that we're bringing to the market.In 2019, the Eagle Exhilarate earned the coveted number one rating in the ultra high-performance all-season tire category from a leading consumer magazine. The Assurance MaxLife is ranked number one in its category in the key consumer rankings reflecting its long-wear reliability and value. And the WeatherReady with its soybean oil-based tread compound illustrates our commitment to developing top-performing products while having a positive impact on the environment.Consumers only purchase tires once every three to four years. So, for those entering the market in 2020, we have a lot of top new product offerings for those consumers. And we expect to build off the momentum we have with the planned launch of two important products this year, the Assurance ComfortDrive and the WinterCommand Ultra. We unveiled both at our North America dealer conference earlier this month and the feedback was overwhelmingly positive.The ComfortDrive is a premium tire for the commuter-touring category which accounts for approximately 50% of the U.S. market. This line offers premium comfort noise cancellation and superior wet performance. The WinterCommand Ultra offers premium ice and snow performance positioning our dealers to win in the winter category.Fourth, our U.S. commercial replacement business also continued to outperform the market. Shipments increased 1% significantly outpacing a 16% decline in industry demand. This speaks volumes about the value commercial truck operators see in our fleet solutions our product offerings and our people.In fact, our commercial truck tire portfolio has never been stronger. The Endurance LHS our premium high-mileage long-haul steer tire continues to drive impressive results with fleet customers. We're also seeing favorable response to the Goodyear Marathon RTD and UltraGrip RTD that we launched in the second half of last year to service the rapidly growing regional trucking segment.Fifth, in Latin America, our consumer replacement business continued to grow. Replacement volume increased 4% driven by double-digit growth in Brazil and we grew our commercial truck tire volume despite a difficult economic environment in the region.Sixth, we continue to see better results in China relative to earlier in the year with our consumer OE and replacement shipments both increasing during the quarter. And finally, we continue to grow our future OE portfolio winning more than our targeted number of fitments with particular strength in Europe and Asia.Having recently been with our customers at our Annual North America Customer Conference, our 100-year anniversary in Brazil and multiple customer events in Europe, I can confidently say their attitudes in support of Goodyear, our products and our leadership have never been stronger.So, while I feel really good about these positives, we have to be realistic about the challenges we see in the industry environment, as well as the issues we have in distribution affecting our European consumer replacement business. So let me address both.During the quarter, while U.S. market conditions remained largely stable, outside the U.S. we faced a challenging industry environment, including recessionary demand trends in several of our key international markets. Our business in Europe, Middle East and Africa faced a more challenging environment during the quarter than we anticipated contributing to a 4% decline in total volume.OE volume continued to be negatively impacted by lower light vehicle production and the downturn in the commercial truck cycle. Demand in the European consumer replacement segment remained lethargic. Industry shipments declined 3% in the EU, well below the more normalized rate of 1% to 2% growth. We'd expect to see in the region.This weakness was most pronounced in the winter category, which declined 6%, reflecting warm temperatures this season. The recessionary conditions in Germany are most certainly negatively impacting its auto industry and our industry as well.In China, we continue to face a very challenging OE environment and the timing of a significant recovery continues to be pushed out with some forecasters expecting a third year of decline, with a significant deterioration in the first quarter.I also want to take a moment to acknowledge the dynamic situation, our employees and partners in China and the Asia Pacific region are navigating, as health officials respond to the coronavirus. Our primary focus remains on the well-being of our associates.Our manufacturing plant in Pulandian restarted operations on a limited basis yesterday and it's clear that production and demand will be affected during the first quarter. As the situation develops, we will update you as to our near-term business impacts.While the challenging industry environment clearly affected our results this year, I'm not happy with how our EMEA business performed in 2019. We are capable of delivering significantly higher segment operating income margins even in challenging conditions.In 2019, we launched a major modernization and restructuring program in Germany, which will generate significant savings over the next few years. In addition, we remain focused on cost control and the appropriate level of investment in EMEA going forward. However, our lack of progress in distribution has resulted in unstable volume and reduced our value proposition in the marketplace, despite a leading product portfolio.This year, we're proactively strengthening our distribution in the region. We're focusing our efforts on developing a select number of full-service distributors that have the talent and logistics capabilities required to support our brands in the marketplace. This is a strategy that has worked for us in the past. As you may recall our shift to align distribution in the U.S. played a pivotal role in the margin expansion in our Americas business. I'm confident we will be successful in Europe.In addition to addressing distribution challenges in Europe, there are a number of other actions we're taking to drive our future results. We are capitalizing on the shift to electric powertrains. Our industry-leading innovation is helping to significantly increase our OE win rates. In 2019, we grew our OE pipeline at a faster-than-anticipated pace with 25% of the fitments won planned for electric were hybrid vehicles.We're also investing to enhance our product development capabilities. In January, we became the first tire manufacturer to purchase a dynamic driving simulator. This state-of-the-art simulator will allow us to work more collaboratively with automobile manufacturers and simulate a wide range of driving conditions helping us generate breakthroughs in tire development, while reducing development time and cost.And we're not just investing in our products, the investments that we're making in our digital capabilities and e-commerce platforms, continues to help us connect with consumers. In fact, our research suggests that more than one-third of the tires purchased through the Goodyear tire and service network followed a visit to goodyear.com.We see the results in our retail stores, including Roll by Goodyear and in aligned retailers as well. And we're also increasing our service offerings. With ton mileage for heavy and medium-duty trucks expected to remain strong and the shift to e-commerce creating more complexity than ever for logistics companies, it's imperative that we continue investing in our business to ensure we can help fleets reduce both downtime and costs.We're investing in our distribution and service capabilities to help us achieve these goals. During the fourth quarter, we acquired Raben Tire one of the largest tire and service companies in the Midwest. This move strengthens the combined nationwide capabilities of our Goodyear commercial truck service centers, which means, enhanced service levels for our fleet customers. We're also expanding our fleet solutions.On last year's fourth quarter earnings call, I discussed our Tire Optix tool that we launched in 2018 to help fleets efficiently monitor tire inflation and tread depth. In 2019, Tire Optix inspected nearly two million tires. This year, we're launching Goodyear CheckPoint, an in-ground device that scans passing tires to measure pressure tread depth and load, valuable data that help service crews manage tire maintenance.And at our dealer conference, we introduced TPMS Plus, which leverages on-vehicle sensors to monitor tire conditions in real time. Our Goodyear fleetHQ assists in routing the driver to the closest dealer in the Goodyear service network or dispatches roadside assistance. All these initiatives are designed to minimize downtime and support increased safety for our fleet customers to drive operating efficiencies in their businesses. Our fleet services offerings is fully operational, with millions of service calls already performed and only getting stronger with digital technology advancements.As we execute on these priorities, it's also important that we continue adapting our business model for the secular trends in the auto industry, including shared and autonomous mobility. Ultimately, these trends will be responsible for determining the winners of tomorrow and will have an increasingly important impact on the future of our industry.As we enter the new decade, it's clear, that the inflection point in new mobility is here. The change driven by the electrification of vehicles, shared mobility and the commercialization of autonomous vehicles are resulting in a restructuring of the legacy auto industry and significant R&D investments. At Goodyear, we have proactively embraced this change, leaning forward and adapting our business in meaningful ways. This will ensure that we can continue supplying the right products and tools to help consumer and commercial fleets on the road.At the Consumer Electronics Show, we introduced our intelligent tire, which is now operational in pilot fleet programs. This technology, allows us to continuously monitor tire temperature, tire wear and tire pressure with more to come. By using the power of cloud computing and Goodyear proprietary predictive algorithms, we can turn the data we capture into valuable insights and real-time performance enhancements to maximize fleet uptime, a perfect solution for driverless vehicles.We also unveiled AndGo, a digital servicing platform designed to enhance fleet performance and safety that is backed by our trusted brand, national service network and software solutions. AndGo is currently available in select markets in California and will expand to additional markets in the middle of this year.Advancements in new mobility present the single most significant opportunity in the last 50 years for Tier one tire companies like Goodyear to create competitive advantage and further distinguish ourselves from low-end opening price point tire companies. Why do we conclude that? Well, first, the tire is not going anywhere. Driver or no driver, car ownership or shared mobility, the tires, the tire industry and Goodyear will be there.Second, requirements like tire technology and connectivity are proving to be more integral to the performance, the safety and the ride of the vehicle. This will only become more evident with time as autonomous vehicle driver systems are perfected. Tire technology is rapidly advancing to meet the needs of electric vehicles, including range, ride and handling and durability improvements. Intelligent tires will be integrated into autonomous driving systems. Fit-for-purpose tires to complement fit-for-purpose vehicles are coming. And at the same time, material and design changes will create more sustainable products along the way.Finally, the trend of shared mobility is creating significant growth opportunities in consumer and commercial fleet services and new and growing profit pools. These dynamics play to our strength, which is why we're embracing the transition to new mobility and committed to leading the way forward in our industry.Now, I'm going to turn the call over to Darren.