N. V. Tyagarajan
Analyst · Wells Fargo Securities
Thanks, Bharani. Good afternoon, everyone, and thank you for joining us today. Genpact delivered strong financial results in the first quarter of 2015, highlighted by continued solid growth in Global Client revenues. We believe the year is off to a good start, with first quarter results tracking in line with our stated expectations for the full year. In the first quarter, total revenues increased 11% year-over-year and 13% in constant currency. Our Global Client revenues grew 13% year-over-year and 15% in constant currency. Growth in the first quarter was broad based across many of our target verticals, with CPG, Insurance, Life Sciences, Hi-Tech and Banking leading our Global Client revenue growth. And we also saw growth across most of our service lines, including finance and accounting, core vertical operations, analytics, consulting and risk services. GE revenues increased approximately 3%. Adjusted operating margins were in line with our expectations at 14.3%. We continued to make progress during the quarter on a number of fronts. First, our design and transformation services; second, our Systems of Engagement technology; and third, reimagining end-to-end processes in the context of data and technology. First, our design and transformation services are resonating in the market place. We are engaged in many more upfront design-and-transform consulting engagements than ever before. These services, which include reengineering, consulting and risk, are relevant in various types of client engagements and have been key in establishing a significant number of our new relationships. [Audio Gap] many of our wins this past quarter and over the last 12-plus months have been significantly differentiated through this. For example, across verticals, we are increasingly asked during the start of an annuity F&A relationship to analyze a client's internal controls, including design assessment. A component of our value proposition comes from a testing of company's internal controls and providing feedback to help our clients with analysis of their internal controls environment, with suggestions related to operational efficiencies, alternative control structures and risk monitoring. Our insights, derived from the work conducted by our risk consultants in close collaboration with our operational teams who are running these types of processes, delivers unique tangible value to our clients. Second, we're actively working with our clients to deploy our Systems of Engagement technology. As our head of digital discussed at length during our Investor Day, our Systems of Engagement builds on our foundation of deep domain understanding and process expertise with advanced technologies such as enterprise-ready cloud applications, mobility, big data analytics and visualization, to provide differentiated client insights and drive business impact. For example, with a number of clients, our F&A Systems of Engagement technology, which sits on top of disparate ERP systems, is getting implemented. These SoE implementations are allowing our clients to automate the aggregation of data and the calculation of critical business metrics, for example, days sales outstanding. These tools enable our clients to slice and dice data, perform realtime predictive analytics and, therefore, significantly improve decision-making. Importantly, this SoE technology delivers value quickly to our clients because it automates manual processes and is nimble and flexible. Third, our analytics business is focused on reimagining end-to-end processes in the context of data and technology to bring transformative change to our clients. As an example, we were recently awarded a new deal to help a leading technology company better manage their inventory. Our analytics team will be using our inventory optimizer managed service, which we deliver on a cloud-based proprietary platform, to help them drive down costs as well as increase revenue by using predictive analytics to proactively manage inventory to ensure it is in the right place at the right time. This inventory management solution is a great example of creating IP from many years of running a process, in this case managing the back-end distribution of parts and inventory, and building it into an offering that solves a complex business problem. The goal is always to reduce total working capital while increasing fulfillment rates. This cloud-based domain and IP-led solution also has a much shorter implementation time. We have one of the largest third-party analytics businesses with over $1 billion of business impact delivered in 2014 for our clients, for 300 of our clients. This degree of impact comes from combining our data science and analytics expertise with specific deep domain and process understanding. It is this combination that creates value by embedding analytics in a process, making it more intelligent, more real time and more predictive. Our momentum of converting and winning big deals continues. We signed 2 large transformational engagements in the first quarter. In the Life Sciences vertical, we won a global financial accounting deal that significantly expands our current partnership with a top 10 global pharmaceutical company. Through this partnership, we will harmonize the delivery of their F&A shared services across business divisions and use reporting and analytics to drive insights to enhance business results. As part of this relationship, we've also set up a mutually beneficial gain share component, which results in additional economic benefits to Genpact upon us delivering greater efficiencies and better outcomes to our client. Our second big win this past quarter was the leading CPG client, where we have expanded our relationship and are now providing a global integrated technology service-desk solution in addition to F&A services. We are delivering a standardized set of processes and operations at a significantly reduced cost and, more importantly, we are reducing complexity across their IT environment. This sole-source deal started with a proactive design proposal from us that included using completely redesigned processes and analytical insights to drive superior user experience. Our loyal customer offering with Markit in the banking and capital market space has gained significant momentum. Six of the largest global banks are actively looking to implement our service, and we are focused on expanding this globally. Approximately 1,300 buy-side firms are registered with our KYC joint venture. The market has been very receptive to this offering, and we are clearly gaining momentum from our first-mover advantage. As we have discussed in the past, we are in investment mode in 2015 in this area with the expectation of revenue and operating income contribution over subsequent years. We would encourage you to visit kyc.com to learn more about this offering. I also want to cover a development announced by GE, one of our key clients, earlier this month. GE announced the sale of its commercial real estate assets and a disposition plan for parts of GE Capital expected to be implemented over the next 2 years. GE has been on a portfolio rationalization journey over the last several years. At this time, it is difficult to predict how the specific dispositions will impact Genpact, but we do think it is important to provide some context and framework for potential outcomes. Today, GE is approximately 19% of our overall revenues, and GE Capital activities contribute to a little less than 1/2 of that. Of that, GE Capital businesses, for which GE has announced disposition plans, we believe that approximately 4% of our overall revenues come from work we do for those businesses. In the short-term, given the expected timing of the potential transactions, we do not believe there will be any material impact to our previous 2015 guidance. We continue to expect overall GE revenues to be down 2% to 4% or approximately 1% to 3% on a constant currency basis. It is too early to evaluate the long-term potential impact on our overall revenue since many factors are involved, including the type and timing of the planned dispositions, who the buyer may be and the type, nature and value of the services we provide to such businesses. We have supported GE through many divestitures during our long relationship and have demonstrated that, most often, we continue to provide services to their divested businesses given the strength of our relationships and the value we drive. In addition, we often are asked to provide transition support through the disposition process. As such, this situation presents both risks and opportunities for us, but our primary focus is to continue to be a great partner with GE and help them successfully execute their plans. Our pipeline continues to be healthy across our key target industry verticals, service lines and geographies. Driven by the investment in our front-end teams, year-to-date pipeline inflows are strong and win rates continue to hold. Our capability investments in advanced technologies, analytics and consulting, particularly in the area of financial accounting and in the risk and regulatory arena, are resonating in the market and are reflected in the continued momentum in our pipeline. Finally, we had a well-attended Investor Day on February 27, where we covered many of the topics I just discussed in detail, including the progress on our growth strategy, our capital allocation plans, which included the introduction of our share repurchase program, and, importantly, interacted with many of you directly. With that, I'll now turn the call over to Ed.