Dennis Zember
Analyst · Piper Sandler. Please go ahead
Thank you, Matt. And thank you to all of you who've joined our call today or who will listen to it on the replay. I'm delighted to be on the call today with each of you talk about some significant accomplishments in the current quarter and for the full-year of 2021. As we sit here today, I'm just a few weeks away from having my second anniversary at the company. When I first joined the company, our vision was to create several engines for growth that could reliably and organically produce -- could organically grow both sides of our balance sheet. Granted, we didn't have the multiples to even be hoping for M&A or anything strategic. And further, we probably shouldn't have considered it anyhow as we work to strengthen our culture and our platform. But here we are two years later. And I'm not calling victory yet with two quarters of good loan growth, but I will tell you it feels different around here. Given the results and the outlook for our core bank, our lines of business, and our digital bank, I'm starting to see the vision come together, where we can sustain maintain, or better growth in the balance sheet and even faster growth in our earnings. It's taken a lot of time and investment to get here, but I feel so optimistic about the future direction of our operating results. Specifically about loan growth, we saw loans, excluding PPP balances, in the year at $2.26 billion. While this is up only 6% from the end of 2020, it does represent annualized growth rate of about 20% in the second half of the year. I'm hopeful that another couples of -- couple of quarters of growth at this level, and we can start redefining our sales as the growth-oriented company. We hoped for. Right now, we have three reliable sources of loan growth. Our core commercial teams are producing and growing in our core markets around Richmond, the DC Metro area, and the Hampton Roads area. At the same time, our Panacea division and our brand new Life Premium Finance division are using streamlined technology to identify, underwrite, and close loans in select industries very rapidly. Most of these divisions operate nationally. And I believe they're both going to have an exceptional 2022 and produce results that look good not only on our balance sheet, but more importantly, on our bottom line. The expected loan growth is great news, but long-term, I will tell you we don't have enough excess liquidity on the balance sheet to be lazy about deposit growth. We could expect continued growth like we saw this year out of our core bank, but for us to fund our expected loan growth, we're going to need a faster source and the real engine for this is our digital bank. The digital bank is intuitive and modern, and importantly, it has no geographic sense. Success in the digital bank does not require $10 billion of deposits and hundreds of thousands of customers. We estimate that just $100 million of deposit in this nationwide strategy will produce enough revenue and spread to completely breakeven. Obviously, we believe the strategy has more potential than that. We believe it will provide all the funding necessary to produce outsized margins on our loan growth and keep a steady source of funding on our balance sheet for time to come. Lastly, on the growth potential around here, and importantly, I would say that occasion, I have slipped back to my office when Matt isn't working and I made proforma and pertained to be CFO again. And I keep trying to understand and document the cost to acquire business and build a bank using these lines of business, funded by digital strategy. The incremental costs to grow the bank like this are so different and many times I just don't believe what I'm calculating. And I say this right now because we're in the building stage and I promise you that I have a gut check every time we have a new expense. These strategies confidently have paybacks that are short and significant. Matt and I are both M&A oriented people. Our whole career has been that. And it's so we easy in that environment to have a strategy or a transaction and expect something to be accretive on day one. And I understand that this is not that, but I believe in what we're doing wholeheartedly. And I believe the results that are possible in the short-term and long-term are significant. Two more items and I will turn it back over to Matt. We pride ourselves on being innovative in our core values and maybe I would suppose not many banks have this word in their core values, but we have, in our core values, the word imaginative. There's a slide in our deck on V1BE, which is an app that we conceived totally in our bank and developed completely from beginning to end. V1BE essentially takes the few remaining activities that are thought to absolutely require a branch transaction -- an in-branch transaction, and allows the customer to order the service directly to their home or office or current location, normally inside of 30 minutes. We rolled this out in a limited way in Richmond in the fourth quarter. The pilot's three or four months old, and we've received very good feedback from customers. We've opened about $20 million of mostly new checking accounts, all from super-regional bank. I mean, being a community banker myself, I know that many community banks tout their customer service, their customer experience relative to the super - regionals as the differentiating factor, the fact that we'll move business from one bank to another. But usually that customer experience is so nuance -- the difference is so nuance, it doesn't actually move business. I believe this buyback changes that for us and puts us in a competitive place with lots of new customers. Lastly, Primis was like every other employer in 2021 in a very tight labor market. Staffing was tight and hard to come by. While we continued our normal recruiting efforts, we stepped out and did something different. In August, we launched something called Primis Works. This program focuses on single mothers who are looking for job training and life skills, that can put them in a much better position to care for their family. Our first class had five wonderful ladies, who dedicated themselves to learning all the skills necessary for a job, for a job in our bank. In return, we paid a competitive wage along with childcare and healthcare call. This last week, all five of these ladies that came into the program graduated and I am unquestionably sure that we have loyal -- we will now have loyal employees, they are constantly talking about our company and the difference we've made. And we absolutely know that we run a for-profit company and we absolutely know what distinguishes us in the industry and builds market value. But I'm so proud of our staff for finding alternative solutions to problems that make our bank better and serve the community like we did with Primis Work. Be watching our social media and our website for content about this program and the success we pay in the near future if you're interested. All right. With that, I will turn it back to Matt for his report.