Bob Harrison
Analyst · Bank of America Securities. Your line is open
Thank you, Kevin. Good morning, everyone. Thank you for joining us. I'd like to start with updates of the current situation here in Hawaii. Then, we'll update you on deferrals, credit, and provisioning before we go into our normal review of the quarter. The economy within Hawaii has reopened. The quarantine requirement for airline travel was lifted in June, and while our number of cases has risen following the reopening of the local economy, we're still doing a good job of controlling the spread of the virus. The trailing 14-day average of new cases is 26 as of yesterday. With the reopening of the local economy, unemployment fell to 13.9% in June, down from over 23% in May. However, the quarantine requirements for transpacific travel has been extended to August 31. During the quarter, the bank leveraged off our digital investments to quickly respond and develop an online application for the PPP program. This allowed us to approve 6,000 loans for over $940 million. And at a time when many people are being very cautious about unnecessary contact, we also launched our contactless debit and credit cards. We've also begun reopening our branches and bringing some employees back to the office while incorporating work from home as part of our normal business model. We're continuing to support the community, and we've launched the Aloha for Hawaii Fund to support the restaurant industry and donated over $1 million to agencies providing COVID relief. We also donated $1 million to assist our recent high school graduates as they transition to college or vocational school. Moving to slide 3, I’d like to just go with -- provide you an update on loan referrals. As you recall, our strategy as a relationship bank was to be very proactive in working with borrowers who faced a liquidity shock as the economy went into a shutdown. We did this by providing customers with payment deferrals to allow them to adjust to the changing circumstances. Our expectation at that time was that many would adapt to the new normal, and we expected most of our customers to return to regular payments. Our experience so far has borne this out, and we're seeing the majority of customers returning to payment or indicating they will be returning to payment. In the Commercial segment, when we followed up with each individual customer who went on deferral, we also reassessed their financial situation to update our risk rating on loans. Currently, over 95% of the commercial customers who indicated that they will not -- have indicated they will not require any additional relief and have either returned to payment or intend to return to payment at the end of the deferral period. Following the review process, about 14% of the commercial portfolio was downgraded to criticized levels for those that took a deferral. Our visibility into the consumer space is not quite as clear as the commercial space, but early indications are good. For the non-mortgage consumer portfolio, deferrals were up to 90 days, the majority of which ended in June and July. What we're seeing is that of the approximately $153 million of consumer loans that came off deferral, over 90% returned to payment. Of the remaining $126 million still on deferral, $41 million is paying. Residential mortgage borrowers provided deferrals of up to six months following the program setup by the GSEs. So, those borrowers are still on their deferral periods. When you put all of that together for the current situation, of the original $3 billion of loans that went on deferral, over $2.2 billion or 73% have returned to payment or said they will return to payment at the end of their deferral period. Residential mortgages on six month deferrals make up the majority of the remaining $814 million of loans, still on deferral or needing relief. Excluding residential mortgages, a little over $240 million or 2% of total loans remain on deferral or are seeking additional relief. Turning to slide 4, you can see a recap of the selected industries slide that we presented last quarter. For this quarter, we also included our auto dealer exposure on the table since this was an area of interest and we don't break it out elsewhere. As you can see on the slide, other than PPP loans, there have been no meaningful changes in our exposures to these industries. On the whole, deferrals and PPP loans helped many of our clients build a liquidity base to help them through a challenging time. With that, I’ll turn it over to Ralph to go over the credit trends.