Good day and welcome to Flushing Financial Corporation’s Third Quarter 2020 Earnings Conference Call. Hosting the call today are John Buran, President and Chief Executive Officer; Susan Cullen, Senior Executive Vice President, Treasurer and Chief Financial Officer; and Frank Korzekwinski, Senior Executive Vice President and Chief of Real Estate Lending. Today’s call is being recorded. [Operator Instructions] A copy of the earnings press release and slide presentation that the company will be referencing today are available on its Investor Relations website at flushingbank.com. Before we begin, the company would like to remind you that discussions during this call contain forward-looking statements made under the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. Such statements are subject to risks, uncertainties and other factors that may cause actual results to differ materially from those contained in any such statements. Such factors are included in the company’s filings with the U.S. Securities and Exchange Commission. Flushing Financial Corporation does not undertake any obligation to update any forward-looking statements, except as required under applicable law. During this call, references will be made to non-GAAP financial measures as supplemental measures to review and assess operating performance. These non-GAAP financial measures are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with the U.S. GAAP. For information about these non-GAAP measures and for a reconciliation to GAAP, please refer to the earnings release and/or the presentation. I’d now like to introduce Mr. John Buran, President and Chief Executive Officer, who will provide an overview of the strategy and results. Mr. Buran, the floor is yours sir.

Thank you. Good morning, everyone and thank you for joining us for our third quarter 2020 earnings call. I want to start out by thanking our employees for their tireless work in assisting our customers and communities, as we continue to navigate these unprecedented times due to the COVID-19 pandemic. The safety and our health of our employees and customers remains a highest priority. On today’s call, I will discuss our third quarter highlights as well as provide an update on the merger with Empire Bancorp, which has been approved by all parties and is scheduled to close on or about October 31. Then our CFO, Susan Cullen will provide greater detail on our financial performance, credit quality, capital and liquidity profile. Following our prepared remarks, we will address your questions along with our Chief Real Estate Lending Officer, Frank Korzekwinski. Beginning on Slide 3. We realized a strong quarter of operating results. Our third quarter GAAP earnings totaled $0.50 per share and we achieved record core earnings up 56% from the prior quarter. We achieved record net interest income for the second consecutive quarter as the company capitalized on the low interest rate environment resulting in close to funds decreasing 10 basis points. At the same time, the yield on interest earning assets increased. As a result, net interest margin expanded 13 basis points from the previous quarter. We anticipate that our cost of funds will further decline during the fourth quarter as $315 million retail certificates of deposit are scheduled to mature at an average rate of 110 basis points compared to a current one-year CD rate of 60 basis points. We expect asset yields to see limited reductions. Credit quality continues to be one of our key strengths and a competitive differentiator. Forbearances granted to our customers…

Thank you, John. I’ll begin on Slide 9. Nonperforming loans totaled $25 million, which is 42 basis points of gross loans and net charge-offs totaled $837,000 or 6 basis points of average loans for the quarter. Loan to value on real estate dependent loans amounted to 38% as of September 30 and the average loan to value for nonperforming loans collateralized by real estate was 31%. Slide 10 shows 90 day delinquencies as a percentage of loans originated by year. Our credit discipline has remained consistent for the past 10 years, as we tightened the underwriting criteria back in 2009. As result in the last 10 vintage years, we have only 24 90-day plus delinquencies. Turning to Slide 11, we provide an update on our third quarter allowance for loan losses. In the third quarter, we recorded the provision of $2.5 million, a reduction of 74% compared to the provision of nearly $10 million in the second quarter. The allowance evaluation, as of September 30, the forecast showed a tough economy with elevated unemployment and subdue GDP. We continue to use the Oxford economic forecast model. This model assumes that it will take four quarters for losses to return to our historical norms. Our credit discipline continues to service well in the current environment, and we’ll continue to stay close to our customers and manage that carefully. As highlighted on Slide 12, our coverage ratio has improved significantly since the financial crisis in 2008. Our solid credit quality metrics have resulted in our coverage ratio increasing to 155% as of September 30, 2020 from 28% at December 31, 2008. The coverage ratio decreased in the second quarter is due to a slight uptick in the amount of non-performing loans. We remain confident that there is a minimal loss content in…

Thank you, Susan. As we previously remarked the Empire shareholders approved the merger yesterday. We’re very excited about the combination, with Slide 18 summarizing the transaction highlights. The merger is planned to close on or about October 31. This transaction expands our footprint into Suffolk County and lowers our cost of funds, while improving the loan to deposit ratio. The merger will be approximately 20% accretive to earnings in 2021 with an earn back of 3.4 years. On Slide 19, the expected cost savings of $7 million along with incremental earnings from Empire drive the approximate 20% earnings accretion for 2021. There’s been an acceleration of the projected expense saves as Empire has experienced employee turnover. The majority of the cost saves will be recognized in 2021 with salaries and benefit expense representing approximately 60% of the cost saves. On Slide 20, the pro forma company will have assets of $8 billion, gross loans of approximately $7 billion and deposits of $6 billion. The larger balance sheet allows us to penetrate the bigger companies in the Suffolk County market, which has over 76,000 businesses. Our loan to deposit ratio will improve to 115%. We look forward to updating everyone on our integration progress in future quarters. Turning to Slide 21, we recognize there are opportunities and learnings from operating during the COVID-19 environment. There’s an opportunity for employees to work remotely, which could reduce occupancy costs. And if we can move functions outside of metro New York, additional savings are possible. Further, our enhanced digital platform has proven powerful. We are attracting a younger demographic. For the quarter, 23% of account openings were completed digitally and online banking enrollment increased 4%. We have noticed improved employee productivity as we are able to streamline processes through technology. Additionally, with the ability…

And the first question we have will come from Steve Comery of G Research. Please go ahead.

Good morning. If I could just go straight to the forbearance, obviously, down substantially to $846 million. I’m wondering if you guys could tell us how much of that is second request and sort of what the term on the second request typically was? I’m assuming it wasn’t six months again.

I think limited amount is second request. When we went into this, we put a lot of our forbearances on a six month deferment. So that is the reason, why we’re carrying more into the fourth quarter.

Okay. And then the loan pipeline, obviously still pretty strong, $394 million. It was like $311 million at the end of the Q2 though. Are customers just hesitant to close on loans? And is that like becoming less prevalent now, like do you think you’ll see a lot of these loans closing Q4? Or is it kind of further out?

This is Frank Korzekwinski, Steve. The slowdown in the closing occurred primarily due to the fact that as the economy began to open, when we were becoming a bit more judicious in establishing what the actual cash flow that the bar was had on hand in preparation for a loan closings. Rent rolls appeared to be strong. Obviously 2018, 2019 income and expenses were in good shape. It was taking us a little bit longer to verify what the current rent collections were prior to loan closings that seem to improve considerably over the last several months as businesses began to open at a quicker pace. So we would expect that bottleneck to begin to move aside and closings would begin to accelerate.

Okay. Very helpful. Obviously, the merger with Empire expected to close very soon, maybe some updated thoughts on the margin impacts for Empire. I know just like based on the Q2 results that Empire kind of had. What look like should be an accretive margin for you guys, but just any updated thoughts there, as things have changed over the third quarter?

Well, Steve, this is Susan. During the quarter, yes, their NIM should be accretive to our NIM. The other metrics have stayed pretty stable. We still have the dilution of – as we have reported it, the 3.4 earn back period. We spent a lot of time this quarter looking at their credit quality to make sure that we were all in agreement and understood what we were actually purchasing. And we are very, very comfortable with their credit.

Okay. Thank you. And maybe one more for me on the merger, I guess, so expected to close basically this week. And then systems integration in November, maybe just in, in general terms, I guess what’s like the roadmap after systems conversion and kind of what opportunities are you excited about with that merger?

So we’re in the process of putting together a pretty strong marketing approach that will begin in mid-November. And we will accelerate that as we turn the corner into the New Year. We don’t have a great deal of presence in the Long Island market at this point in time. But we do have a number of people on our staff, who have been in the past working on Long Island. In addition, we expect to leverage the talent that is in the Empire group as well to provide us with a significant uptake, particularly in the business area. In addition, we will be introducing Empire customers to our enhanced digital capabilities that we just rolled out for the Flushing Bank customers at the end of the first quarter. So that should be an increase in service that they will see. And we have some new products coming online, like, a new escrow account and also some enhancements to our cash management products. So we expect that we’re going to have a very, very strong suite of products to introduce to both our business customers and our consumer customers.

Okay. Very good. Thank you for taking my questions.

Thanks, Steve.

[Operator Instructions] The next question we have is from Collyn Gilbert of KBW.

Thanks. Good morning, everyone.

Good morning.

Just to follow-up on the question or the discussion around Empire and Susan, your comment or your all comment about being very comfortable with credit. Can you just frame that for us and how we should be thinking about the reserve in the fourth quarter with having folded Empire in?

I would think the reserve would be pretty consistent, but we’d have taken to cancel loan growth. So I would expect there to be a slight uptick in the quarter, given adding another – couple $900 million or so worth of loans.

Okay. And are you – and if you could just remind the credit mark that you were assuming on Empire, did that change at all now?

The percentage has stayed consistent.

Okay. And then in terms of the accretion numbers that you guys gave, can you just kind of clarify what those base assumptions were when you say 20% accretive to 2021? What you were using for kind of a base assumption, just given all the moving parts that we’ve seen since this deal was announced and those metrics were initially offered?

Yes. Those metrics really haven’t changed much Collyn. I think the initial announcement was 19%. So using our base income then layering is $7 million with a cost saves from Empire and then the $7 million of incremental earnings from their interest earning assets. That’s how we’re coming up with that number in broad strokes.

Okay. So – I’m sorry, so $7 million of incremental net interest income and then $7 million of cost savings. So on whole number…

That’s $7 million of income, not just net interest income, but $7 million of income, and then stripping out $7 million worth of cost saves.

Okay. So, $14 million of – whatever pretax income growth, it’s cost-effective tax for the expense savings. Okay. Got it. And then just in terms of the OpEx outlook, John, you mentioned, kind of efficiency continues to be a target and all the potential changes that you’re seeing within the workforce and operations, given that kind of work-from-home dynamic. Are there any other – I mean, is there any initiatives, kind of broad initiatives that you think could come into the fold in 2021 in terms of costs – further cost cutting?

I think our concentration in 2021 is going to be to actualize the Empire related cost saves. As we look to develop our specific programs associated with remote work, but I don’t think those will come in until later in the – later on in the year. But I think the concentration will be on securing that $7 million of cost saves on the Empire transaction.

Okay. Okay. That’s helpful. And then just – sorry, one last thing on that, closing the loop on credit. So given kind of where you sit and your commentary around deferrals, I mean, if the expectation that you do not – or you’re not going to – you don’t expect a much of an increase in net charge offs from here, or just trying to think kind of the broader loss content within your book as we look to 2021.

Sure, Collyn. The loan deferrals are 98% or something. The preponderance of them is backed by mortgages and they have an average LTV somewhere in the mid 40 range. So giving that amount of run room before we would actually hit 100% or even an 85% loss, assuming a 15% discount for selling costs, we have a lot of room in that portfolio before we would experience any material losses, is the view that we have taken and believe in.

Okay. That’s helpful. Thank you.

Thank you.

I’m showing no further questions in the queue. This will conclude our question-and-answer session. I would now like to turn the conference call back over to Mr. John Buran for any closing remarks. Sir?

I want to thank you all for listening in. And we look forward to updating you on our successes associated with our upcoming Empire transaction. Until then stay safe. Thank you.

Thank you.

I would thank you, sir. I would thank you also ma’am and sir, for your time today. Again, the conference call has concluded. Again at this time, you may disconnect your lines. Thank you, everyone. Take care and have a wonderful day.