Good day, ladies and gentlemen. Thank you for standing by. Welcome to the Expedia Second Quarter Earnings Conference Call. [Operator Instructions] This conference is being recorded today, Thursday, July 28, 2011. I would now like to turn the conference over to Mr. Allen Pickerill, Vice President of Investor Relations. Please go ahead, sir.

Thank you. Good afternoon, and welcome to Expedia Inc.'s Financial Results Conference Call for the second quarter ended June 30, 2011. I'm pleased to be joined on the call today by Dara Khosrowshahi, Expedia's CEO and President; and Michael Adler, our CFO. The following discussion, including responses to your questions, reflects management's views as of today, July 28, 2011, only. We do not undertake any obligation to update or revise this information. As always, some of the statements made on today's call are forward looking, typically preceded by words such as we expect, we believe, we anticipate or similar statements. Please refer to today's press release and the company's filings with the SEC for information about factors, which could cause our actual results to differ materially from these forward-looking statements. You'll find reconciliations of non-GAAP measures to the most comparable GAAP measures discussed today in our earnings release, which is posted on the company's IR website at expediainc.com/ir. I encourage you to periodically visit our Investor Relations site for important content, including today's earnings release and our updated investor presentation. Finally, unless otherwise stated, all references to cost of revenue, selling and marketing expense, general and administrative expense, and technology and content expense, excludes stock-based compensation. And all comparisons on this call will be against our results for the comparable period of 2010. With that, let me turn the call over to Dara.

Thanks, Alan. We're quite pleased with the Q2 financial results. Our transaction growth rate nearly doubled from 8% year-over-year in the first quarter of 2011 to 15% growth in Q2, resulting in top line growth of 19% and 23% in gross bookings and revenue, respectively. The star performance continue to be our hotel business and our advertising and media business, but we have solid results in other products as well. Air continues to be a challenge, due in part to increasing average airfares. Growth rates accelerated for both Hotels.com and our private label business, Expedia Affiliate Network, or EAN, relative to first quarter levels with Hotels.com continuing its strong pace posting hotel gross bookings growth in excess of 50% for the quarter. These levels of growth could not have been achieved without a strong global supply and the relentless efforts of our Partner Services Group, along with an increased velocity of product and technology innovation, both driving improved conversion rates and volumes as a result. And our performance improved for Expedia brand against Q1 that business is still in the heart of its technology migration and as such, is not yet performing to its full potential. TripAdvisor continues as a growth driver for advertising and media business, growing the top line a robust 35% for the quarter, with solid domestic and international results and healthy growth across all products. International growth for TripAdvisor continues to be quite strong, and we recently launched our 30th international site in Egypt. TripAdvisor also acquired another leading travel website, Where I've Been, and recently announced that they'd hit a significant milestone of 50 million reviews and opinions. In technology, we're on track with our key projects and moved the Expedia Hotels product over to the new platform starting with our U.K. site as we…

Thanks, Dara. Across our major brands, the financial performance in the quarter was essentially as good as or better than we saw in the first quarter, with the rate of transaction growth improving for nearly all of our brands. Of course, we had a somewhat easier comp on the volcano last year, and are being helped by foreign exchange. Strong revenue growth countered the increased investment spend we made in the quarter. In hotel, in addition to the acceleration of room night growth across all 3 of our major geographies, we got help this quarter from increasing room rates, leading to growth in revenue per room night of 5% year-over-year. Both of which drove hotel revenue growth of 27%, representing our highest rate of growth in over 5 years. We're watching rising room rates and the impact on our volume closely. But to date, we believe that room nights have been no more than modestly impacted. Hotels.com saw its room night growth accelerate nicely from Q1, on strong growth in both merchant and agency hotel. Solid progress is being made in agency hotel, which now accounts for 10% of Hotels.com, European room night volume, up from just 3% 2 years ago, with triple digit year-over-year growth for the quarter, led by secondary and tertiary markets. Our air business represented 10% of our total revenue for the quarter and struggled in part on higher airfares. Worldwide ticket volumes were down 3% year-over-year, with weakness on Expedia.com, partially offset by strong unit performance at Hotwire and Egencia. Revenue per ticket was up 1% year-over-year consistent with our expectations. Note that we have talked to you previously about the impact of the Q4 2010 accounting change in air, which increased revenue in prior quarters, but did not have a significant impact this quarter.…

[Operator Instructions] Our first question is from the line of Ross Sandler with RBC Capital Markets.

Dara, first question on TripAdvisor and then 1 follow-up on the platform upgrade. So on Trip, thank you for breaking out the International revenue in the S4. Can you give us a little color on differences in revenue per click or revenue per user in the U.K. and all other International versus the U.S?, How wide is the gap between those clicks or those revenue per clicks? And then is the International growth being driven more by price or volume? And then, the follow up on the platform upgrade, I think you guys mentioned that the U.K. is being transitioned over right now. Can we get an update on the timing of the U.S. Expedia transition for the hotel side of the business? And is there any reason why you guys wouldn't see the same kind of re-acceleration for Expedia's hotels that you have with Hotels.com?

Sure, Ross. As far as TripAdvisor goes, we don't specifically disclose the gap between the U.S. and International click pricing. In general, what I can tell you is that the more mature International markets like the U.K., you find pricing which is substantially similar to that of the U.S. And then as the International markets get less mature when you go into Eastern Europe, when you go into Latin America, when you go into Asia, the Asia Pacific regions, you have pretty substantial gaps between CPCs, domestically and internationally. And what we are seeing is as markets mature, CPCs tend to go up. I would say that it happens quarter on quarter. But as these markets mature, as you have greater broadband adoption, CPCs tend to increase. And also CPCs also relate to average ADRs in a particular marketplace. So it's a matter of the maturity of the marketplace, and it's a matter of the maturity in the pricing of the lodging segment in general. But we absolutely do expect kind of this arbitrage over time, which is as the International markets become a larger portion of our revenue and they mature, the CPC gap should narrow and provide for -- I'd say, attractive economics. As far as the growth coming in from international markets, the majority of the growth to date has been based on volumes and clicks. The International markets, especially, Asia Pacific and Latin America are growing very, very quickly. So we're definitely growing volume very quickly. We are getting some benefit on foreign exchange as well, with the weakness of the dollar. So it's a combination of both volume and CPCs, but the majority being volume. As far as the hotel migration goes, we have moved on the U.K. first really to test the platform. We…

Our next question is from the line of Mark Mahaney with Citi.

Two questions please. Could you peel back a little bit that 54% growth year-over-year for Hotels.com and Venere? And if there is -- can you talk about maybe geographically or in terms of different types of cities, large cities versus smaller towns? Is there anything in particular that's very good growth, anything in particular you would single out is driving that? And then secondly, could you just talk briefly about the Groupon so far, maybe just walk through the mechanics of the revenue and the profits to you and just with your options for expanding that materially from what you've done so far? Would you describe yourself as just in the modest test phase now or how aggressively could you roll this out?

I'd say on Hotels.com, the acceleration market has been pretty wide. So we've seen strength in the U.S., we've seen very good results in Europe, and then even better results in the Asia Pacific region. And I think that it's because the core of the acceleration for Hotels.com comes from conversion. And this is 1 platform in general, 1 global platform. And as we drive in new feature sets that work in 1 particular area, we just roll it out across the globe. So the strength that we've seen at Hotels.com has really been across almost every single point of sale, large city, small city, et cetera. If there's one kind of area that I'd point out for Hotels.com, is that the agency product and secondary and tertiary cities and in Europe has started to pick up substantially. This is a product that we got into the agency business with the acquisition of Venere. I'd say early days were difficult both for Venere and as far as the pickup of agency product for our points of sale. And the growth rates, we've seen the growth rates for agency both on Venere, which has really improved its own conversion but also agency product on Hotels.com, especially in Expedia, accelerate so that agency is around 10% of EMEA room-night mix. And I think that mix is still going to go up. But the good news is that it's been very, very broad across Hotels.com. As far as Groupon goes, this is a start, and we're very happy with the start we've had. Some Groupon, still pretty big numbers. Palm Casino in Las Vegas sold over 5,000 Groupon. The Tropicano Riverwalk in San Antonio sold over 3,000 Groupons. And I think it's -- the process now is understanding what kind of Groupons work, what kind of deals work, and then trying to find more of those kinds of deals. I think what we found is that the deals that are domestic in large tourist destinations tend to work better, the deals that are kind of foreign that require people to plan ahead substantially and take long flights, are a bit more of a challenge. But I think this is just the beginning and for Groupon and us, it's a question of really testing and learning from here on.

Our next question is from the line of Herman Leung from Susquehanna Financial.

First, the ADR rates looks like you guys had a 6% growth this quarter, and it's been the highest since the 2007 timeframe. Just curious on what you think the outlook is. Is there more room to kind of expand from there or services, that seasonal peak that you guys are seeing? And then the second is relating to the S4 that you filed last night. And you're planning to change the spend that you're spending from Expedia to TripAdvisor. And just trying to figure out the allocation of spend for Expedia going forward. How much -- where this spend that you're not spending on Trip is going to and how Trip compares to other marketing spend from an ROI standpoint.

Sure. As far as ADRs go, I think there are 2 factors leading into ADRs. One is in general, occupancy rates for the industry, the lodging industry have been going up. They're still not in historical rate. But whereas last year, we saw occupancies driving up without ADRs, but without strength in ADRs. We're finding our hotel partners as new business comes back, they're trying to push those occupancy and ADRs. I would say the pressure on ADRs is up. But I do think that with the economic environment being a little bit more questionable with what's going on with budgets, et cetera, that, that tend to be the kind of what the European sentiment, the sentiment with the government, et cetera, has our partners a little bit worried. So I'd say volumes are good, and I think they should be able to continue on the ADR growth. But I would say that when we talk with partners now, they're a little bit more worried about ADRs and prospects for the balance of the year than say, they were 2 months ago. Hopefully, if we can figure out what we're doing on the government side on spending, et cetera, some of that uncertainty can go behind us. The second factor on ADRs is foreign exchange rates. So when you look at our 6% ADR growth, there is substantial ADR growth coming from Europe because of the weak dollar. It's gone a little bit weaker versus when we report the last time around. But on a year-on-year basis, when you look at our ADRs, FX-adjusted ADRs, or ADRs including FX, they're very, very strong. So I think part of our ADR metrics on the balance of the year, frankly, depend on the relative strength of the dollar and we're not in much of a position to make predictions there. Mike, do you want to talk about Trip spend?

Sure. As I think we've talked about before with investors, as a single company, if Expedia had to err on one side or the other, it erred on spending a bit more with TripAdvisor to drive volume and share. Since at the end of the day, it's all 1 single company. With the plan for the companies now to separate, Expedia's view or intention is to reduce very modestly its spend on the edges. The Expedia still expects to be a significant customer for TripAdvisor. In terms of the potential impact, as we disclosed in the S4, TripAdvisor's revenue, we expect could be reduced by 2% to 5%. So not a ton of money. And then TripAdvisor, of course, will have that opportunity to potentially recapture the slightly reduced revenue from Expedia from other third parties.

Just a follow-up, how does the spend that Expedia is spending on TripAdvisor different from like a Google or different from like a Yahoo!, or whatever other marketing channels that you're spending on? Curious on how the return rates look for each of these channels for Expedia.

Yes, we're very satisfied, Expedia is very satisfied with the return rate on TripAdvisor. I won't say more than that. In terms of where we would or might we allocate that spend, that is TBD. We could take some to the bottom line, we could spend marketing with other third parties as well. But it's premature for us to kind of make any guesses. But again, the point is, Expedia, pulling back very modestly, I would call it around the edges, spending.

Mike, I also want to add to that, that this is a pro forma look at the business. So my bet going to next year based on TripAdvisor's traffic growth and the quick growth that TripAdvisor has, both domestically, especially internationally, is that Expedia's spend on TripAdvisor going to next year will probably be up. TripAdvisor is a terrific variable channel. So you have, to some extent, the guaranteed return on your spend based on the volume that you're bringing in because we spend a lot, we test and learn. We have an expectation of what our click is going to bring back. So just remember that this is a point in time pro forma look at spend. It's our best guess. We try to be conservative with that guess because to the extent that Expedia takes the spend down, there's a decent chance that third parties will then come in with spend. But we didn't include that on the numbers because we want to be appropriately conservative. And when you look at next year, if TripAdvisor keeps growing clicks at anything similar -- at rates that are at all similar to the rates that they have this year, our overall spend on TripAdvisor would be up on a year-on-year basis.

Our next question is from the line of Naved Khan with Jefferies & Co. Naved Khan - Jefferies & Company, Inc.: One quick clarification on the S4 again on the spend on TripAdvisor, and a 2% to 5% reduction, wouldn't it result in lower effective CPC for Expedia and therefore, lower ranking for it to add units on TripAdvisor?

I think, it could Naved, right. So that's certainly a possibility. And that I think is what we're going to measure with Expedia, which is we would, to the extent that we can reduce CPCs without hurting volumes that is a good reduction. And that's kind of a good move, to the extent that you reduce CPCs and reduce volumes, that's something to be concerned about, and that was what I was talking about. Which is in those cases, there is a chance that third-party share on TripAdvisor would increase. And TripAdvisor would be able to offset the decrease in spend in Expedia, with an increase in spend on third parties. Again, this kind of thing is pretty speculative and as a result, it's a bit of guesswork. And again, what we're trying to present is a fairly conservative view for investors. Did that explain it? Naved Khan - Jefferies & Company, Inc.: And just on TripAdvisor and the performance in the second quarter, third-party revenues obviously, we're pretty good at 35% year-on-year. What drove sort of the acceleration sequentially to 35%?

It was that volumes remain strong, but I would say that in the second quarter, we saw CPC increase as well on a year-on-year basis. In addition to volume increase. Some of the CPC increase was because FX rates on a year-on-year basis were better in Q2 than they were in Q1. But I think that in general, if you're to look forward on CPCs and for TripAdvisor, you can take ADRs as a guideline as to what's going to happen with CPC to the extent that the economics hold. So I think when you look at our business, for example, you saw ADR growth going from 3% to 6%, you would think then that we, as an advertiser, would be able to pay more for room night, that would be true for a third-party advertiser as well. So we did see some strength in CPCs for the second quarter, which helped overall revenue. Naved Khan - Jefferies & Company, Inc.: And then lastly, on the Groupon relationship, when do you expect it to be fully ramped up and what is baked in your outlook for the year?

We've got pretty modest numbers for Groupon for the balance of the year because whenever you have a venture like this, that's just starting up, it makes sense to be fairly modest about your expectations. So far, sales have been as good or better than our expectations. And Groupon is a very fast-moving company. They're very good at what they do. So I'd expect about a month or 2 for us to kind of go through our inevitable growing pains. And then I think that by then, we'll have a pretty smooth running machine. They're just a terrific partner.

Our next question is from the line of Ingrid Chung with Goldman Sachs.

I think near the end of the prepared remarks, you said that sales and marketing and tech and content investments should continue over the next several quarters. I was wondering what that means for margin expansion or contraction over the next several quarters.

Yes. So in terms of our margins, I would say pretty consistent outlook for what we're seeing there. Again, revenue margins have been expanding modestly. We've been getting leverage on the cost of goods line and leverage on the G&A line. R&D will continue to grow faster than revenue, probably at similar or even higher levels than they are today. I would expect the sales and marketing increase in spend relative to revenue to actually trail off as we expand into the year. I would say Q2 is probably the most deleveraged that we'll see this year. As you might recall, we reduced our spend last year in Q2, partly due to the volcano. And so that's given us a more difficult comp. So I'd expect to see as much R&D deleverage or perhaps a bit more. Rest of the year and then sales and marketing, still see deleverage but at a slower rate. Long term, it remains our objective to grow sales and marketing in line with revenue. And we expect that to be fueled by the conversion improvements that we're looking for with our technology investments.

Our next question is from the line of Justin Post with Bank of America Merrill Lynch.

Could you just remind us, you mentioned in your prepared remarks how much the comp from last year may have helped this quarter so we can think about modeling next quarter. Second, Hotels.com, nice acceleration there. You talked about the city mix and stuff, but any improvements in your marketing efficiency? Or is this driven by kind of more marketing spend? And then maybe you could talk about the conversion improvements. And lastly, because Google just becomes a bigger issue as they launch new products, could you tell us or how you want to frame the percent of traffic that comes to your transaction sites and TripAdvisor from Google and whether you see any risk there?

Mike, I'll take the last 2 questions and then if you can talk on the comps.

Sure.

As Hotels.com goes, the Hotels.com growth rates have been driven both by increased traffic in conversion. But because conversion is such a large part of the equation there, we are seeing relative marketing efficiencies on a year-on-year basis, getting better. So whereas let's say, last year, we had to "buy" growth for Hotels.com, you're seeing Hotels.com now grow top line and bottom line at a much more balanced way. There's always some deleverage that we see with Hotels.com because the emerging markets, the Asia Pacific regions, the Latin American regions, et cetera, are growing faster than the domestic regions. And those regions in general have lower efficiency. So there's kind of a mathematical inefficiency that is part of the equation. But the growth that we're seeing in Hotels.com, is much more balanced than the growth, let's say, that we saw last year. And as top line -- is strong gross bookings growth, really good revenue growth, very attractive OIBA growth as well. As far as Google goes, the percentage of their traffic to transaction site, that's not something that we disclose. Although we have said that Google is a pretty substantial source of traffic for us. Google tends to be a pretty expensive channel as far as paid traffic goes, CPC kind of clicks go. But on the free side, on SCO, obviously, there's a substantial amount of traffic that TripAdvisor gets from organic search. And organic search in general, is a larger contribution for Expedia and Hotels.com as we build up our SCO efforts and also Google kind of increases its efforts and increasing the quality of organic traffic. So Google, big traffic generator for us, and something that we always watch. It's a balance, which is you always want to increase the traffic that you're getting from Google, but at the same time, what we're trying to do is develop other channels with loyalty programs at Expedia. For example, the Expedia Rewards program, which is growing pretty quickly, the Hotels.com WelcomeRewards program, the investments we're making in social media to build Facebook as a channel, the investments that we're making in mobile to build mobile as a channel. So the goal here is for us to have a very balanced set of traffic as far as direct, Google, TripAdvisor, mobile, et cetera, those. Mike, you want to talk about the comps?

Sure, so last year in Q2, we gained 2 data points, Justin. First was that OIBA was hurt approximately $12 million due to the volcano. And in addition, we said that our room night growth was impacted, we thought by about 200 bps. Going back to the volcano and the OIBA insight that we gave last year, and as we've discussed this I think a couple of times, we do have additional headwinds from the investments that we're making that are largely offsetting kind of that good guy in our numbers this year. So I would look more closely to the 200 bps room night impact from last year to help guide you.

Our next question is from the line of Scott Kessler with Standard & Poors. Scott Kessler - S&P Equity Research: Two quick questions. The first is, I'm curious to know how you're thinking about China these days? Especially given that a number of your relatively recent investments and acquisitions focus on the market were and are associated with TripAdvisor. I'm also wondering if you think AirAsia and the partnership could potentially be important, not only for the region generally, but also for China. And secondly, we were just talking about Google, and I'm wondering if you've had an opportunity to look at the company's Hotel Finder experiment offering and if you had any initial thoughts on that, especially given that it looks like your advertising is embedded within the offering.

As far as China goes, we're -- we look at the market with very big eyes as far as the size of the market goes, it's going to be the second-largest travel market very quickly. Online adoption is increasing in China. Credit card adoption is increasing in China. And you're getting a middle-class whereas 3, 4 years ago, the only traveler in China was really a business traveler. You're also getting now a middle-class leisure traveler, that's not only traveling within China, but it's starting to travel outside of China. And as you can tell, while we're building up a nice business travel business in Egencia, which is doing quite well, leisure travel is kind of the big driver in our business. And to the extent that our Chinese leisure traveler starts to have money to spend, that's something that's very attractive to us. And I think compared to most multinational travel companies, I love our position in China. We've got eLong as a very important investment of ours. We control eLong, we've got a terrific management team there and Guangfu, the CEO, Mike Doyle, the CFO. And a new partner in Tencent, which has made a strategic investments in eLong, which should provide eLong with a second, hopefully, boost of growth by aiming that kind of Tencent traffic to the eLong customer, and teaching that Tencent customer about eLong and the services that eLong has to offer. So we're very bullish on the transactional side. And then on the TripAdvisor side, we've been investing quite consistently over the past 3, 4 years. TripAdvisor for China is Daodao, there's a site we call Daodao. And we also own the second-largest metasearch business in China now in Kuxun. Baidu actually bought control of the largest metasearch player in China, which shows…

Our next question is from the line of Michael Millman with Millman Research Associates.

You mentioned that the hotel is concerned about the outlook. But could you tell us what you've been -- the trends you've been seeing in leisure travel through July? Also, could you handicap I guess, the Texas decision as to what that might mean and maybe how the economics play out if you have charged factors to occupants and you -- the car rental business compared to last year on availability and price and to what extent there's any changes that you're seeing in contract terms between yourself and the car rental companies?

Okay. As far as the trends in July go, it's a little bit early to call out the trends. I'd say when you look at the RevPar that we're seeing from Smith Travel Research, they're getting a little bit weaker than what we saw, let's say, early in the quarter. Part of that may be a comps issue, part of that might be a tiny bit more uncertainty, coming out of the leisure travel and I think it's way too early to call a trend. But I'd say in general, leisure travel continues to be strong on a year-on-year basis. It's only a question of how strong. Is the strength in the build going into the second half of the year, is it going hold? Is it going to get a little bit weaker? I'd say in July, we probably based on the industry numbers, we see a hint of weakness. But Michael, I think it's way too early to make a call. We're certainly confident about our own roadmap, investments that we're making, especially the International growth that we have coming across our various segments. So we think we're pretty well-positioned for the balance of the year. As far as the car channel goes, I'd say so far, the summer has been pretty good. In general, we prepare for fleet sizes to be pretty restricted. And during most summers. I think this summer, some of the car companies did not sell off their fleets, because they weren't sure about some of the supply coming in from Japan, so I think as they held on to their fleets, so the fleet sizes in this summer, relative to demand were pretty healthy, which made for very good availability for us, plenty of availability for opaque[ph] cars, et cetera. So I'd say that the car business for us has been healthy on a revenue basis, has been healthy on a transaction basis. Yield, as far as revenue per car in general, has been a little bit weaker. Although our opaque business has been stronger or because of the availability. So in general, I'd say car for us has been a nice, bright spot, specially at Hotwire.com as a company. Mike, you want to talk a bit about Texas?

Sure. So we disagree with the San Antonio decision that you referred to, as it's contrary to earlier rulings that have actually been made by 2 courts already in Texas. And we will appeal the ruling of San Antonio. We believe that we're not subject to the hotel occupancy taxes in San Antonio, and we will continue to vigorously defend our position. And I guess, we haven't reminded folks of this in a while, but we've obtained 24 dismissals of these types of matters. Historically, 12 of which were based on a finding that the OTAs aren't subject to hotel taxes or the local government lacks standing to pursue their claims, et cetera. And we have won cases in a host of states: California, Ohio, Kentucky, Missouri, North Carolina, Oklahoma and Alabama. And we also have had 7 U.S. Federal courts rule in our favor. So we continue to believe very strongly in our position, and do not expect this to result in anything significant for us.

And Michael, just to finish off the answers to your questions, the relationships with the car companies are very solid. And there really have been no fundamental changes to our relationships with them. It's been strong relationships for the past couple of years. And we don't expect anything to change there.

Our next question is from the line of Kevin Crissey with UBS.

Can you talk about whether you've seen your customers come back from being back having American inventory back on the site? The airlines are talking about how they have taken share back to their website direct channels?

Sure. As far as customers and American in the store, it's definitely had a positive effect on our air volumes, even though our air volumes continue to be challenged by the average air ticket prices going up, air volumes are better on a quarter-on-quarter basis. And packaged volumes as well have been better on a quarter-on-quarter basis. I'd say that American being off, was certainly not good for our product as far as Expedia goes, but we didn't see a fundamental kind of effect, a follow-on effect on Expedia as far as the hotel business, other air tickets being purchased, the car business, et cetera. So I -- whether consumers didn't fundamentally notice it, whether American was off the site for too short a time, we didn't see kind of any fundamental traffic changes to the site et cetera. So I can't really say it's our customers coming back with AMR on the store. I don't think they went away. They just had, the quality of the inventory wasn't as good, which hurt air volumes. And then I'd also add, as far as air volumes relative to supplier direct, in general, as we -- our customer is a -- our leisure customer is fairly price sensitive, to the extent that air ticket prices go up and air ticket prices have certainly been going up on a year-over-year basis, we see some of our customers mix out, whether they drive to their destination, et cetera, who knows? And obviously, we see our corporate business continue to be strong. So I think that mix shift is something that's perfectly reasonable, and it's something that we've seen again and again and again with rising air ticket prices. Rising air ticket prices hurt our volume, to the extent that the comps on air ticket prices ease up in the back half of the year. I think that the comps on our volume will ease up as well.

And how are you technology-wise doing the "direct connect" for American through GDS? Have you figured that out yet?

We're still working with American and the GDS is on our connectivity strategy. And once we have something else to discuss, we'll certainly discuss it publicly. But as you can imagine, those relationships and the work that we're doing are quite confidential.

Our final question is from the line of Bill Lennon[ph] with Minus Cristi Heart [ph] .

I have a 2 parter about share gains, first, do you think you're regaining share or at least, slowing the rate of loss on hotel room nights to Booking.com in Europe? That's part one. And Part two is, what's the secret sauce of share shift in Europe? Is it the demand side on the website and the rewrites you've been doing? Or is it on the supply side with better relationships with hotels?

Sure. I'd say the question of whether we're gaining share with Booking.com -- versus Booking.com, I guess, we'll know the answer to that question in a couple of weeks. And it's not for us to speculate. I would say that this travel market is an enormous market. It's a $900 billion plus marketplace on a worldwide basis. The Asia Pacific regions, the Latin American regions and even the European regions for us are wide open, with lots of share for us to take from off-line agents, from traditional channels and from our online competitors. And what we found is that to the extent that we, as a company execute better, that share is there for us to take. And with Hotels.com with the re-platforming, with the team that's performing very well, we're seeing very solid acceleration. We're seeing similar acceleration in our private label business. That team is performing very well. They're driving conversion, they have a great product, they are acquiring lots and lots of new customers in Europe and driving the business there. So when we look at what's the secret sauce? I would say the secret sauce is having a good front to back product. That means a great consumer front end that is fast, that makes it very easy for consumers to find what they're looking for, and then, a product on the back end that is terrific product. The right hotels in the city center at the right prices, with special deals, et cetera, with content and local language, lots of reviews, et cetera. The list goes on and on and on. There isn't any 1 factor that I think outweighs the rest. I think front to back, you have to be good. I would say that if we look at our business, I'd say on the supply side, we have been better for longer. And I think the demand side is catching up to that as we make investments in IT, in technology, et cetera. And once it all comes together, and we certainly see that with Hotels.com, and we're seeing that with our private label business, we see with Egencia, we see with Venere, when the front and the back of the house come together, you see terrific results. And I don't think that we're at the point where our gains are necessarily Priceline or Booking.com's losses. I think this is a -- it's great market, tons of people are coming online, and there's plenty of room for many, many winners in this market.

And just as a follow-up, when you do, do you have any -- even if they're anecdotal, just chatter from the market, when you do win a hotel over that seemed to come over to your side, what do they say? I mean, what has changed in terms of supply that makes hotels happier to do business with you than say, 18 months ago?

I think it's volume. There are a lot of hotels that we didn't knock on their doors, maybe they were smaller marked hotels, maybe they didn't understand the merchant model. Maybe we weren't focusing on the secondary and tertiary markets, where those hotels resided. So we're knocking on their doors, and I think now, we are just much better on the execution front as far as sending demand to those hotels. And what they care about, we are a variable demand marketing channel. They want volume to the extent that we can get them volume. They'll give us, typically give us the supply at market rates. And the market rates right now I think are balanced and fair. And if you bring them volume at a reasonable price, that's what partnership is all about. And I think, that's a challenge for us to execute better on getting volume to our hotel partners on a worldwide basis.

And that does conclude the question-and-answer session. I would now like to turn the call back over to Mr. Pickerill for closing remarks. Please go ahead.

Okay. I just want to say thanks to everybody for joining us on the call today and for the questions. A replay will be available on the IR site shortly after we finish up. We appreciate your interest in Expedia and look forward to seeing you again next quarter. Dara, do you want to make any final comments?

No. Just thanks to the Expedia employees who are listening to the call. We had a good quarter in the right direction. We got a lot of work to do, and thanks for everyone's efforts. And for our investors, thank you for your support.

Ladies and gentlemen, this concludes the Expedia Second Quarter Earnings Conference Call. If you'd like to listen to a replay of today's conference, please dial 1(800)406-7325, or (303)590-3030, with the access code of 4457052. ACP would like to thank you for your participation. You may now disconnect.