David Moatazedi
Analyst · Stifel. Please proceed with your question
Great. Thanks for the questions, Annabel. I found it interesting. We were looking at the Guidepoint Qsight data, which I shared earlier as part of my opening remark. And then, just in that window of time, as we were reviewing our data, we had the opportunity to look at your research, which further validated that our -- the share that we have within existing accounts and your research at least was about four times higher than our general market share in the category. So, it validated exactly what we're seeing as well. With the one nuance being, I think your research was focused on derm and plastic versus medi spa, our business over indexes against the medi spa universe. So putting that aside, I think it was nice to see another set of data that validated what we commented on, which is what we've always believed when Jeuveau gets into a practice, it's an incredibly high quality product. And when they start utilizing the product, their confidence level rises significantly. And when you later on the co-branded media benefits, what you start to see is this brand approaches the number one market share in a lot of these practices, and it's grown significantly over the last 12 months. And it's a combination of the precision profile being better understood through a lot of medical training that we've been providing to practices, as well as the co-branded media benefits. And so, we're gaining greater confidence in our ability to expand share. And to your point, what that then leads to is, well, how do we go wider? We're in a third of practices today that are using neurotoxin. And how do we expand that footprint to continue to build against remaining two-thirds, that don't currently utilize our product and they've been using the competitive set. There's a few prongs that answer. So, let me just start with the macro view and then work down to what we're doing within the quarter. On a macro level, we've been engaging in a significant amount of medical education. When we do continuing medical education programs, we've been recruiting several thousand injectors that includes many derms and plastics, as well as non-core. We know that the noise level around Jeuveau is increasingly positive within the derm and plastic community. If you look back over the trend over the last number of quarters, so we believe we're on the right track in terms of increasing the level of interest in our brand, we still have a long way to go. The second is, our Salesforce, we've expanded slightly over the last several quarters in order to support the demand we've been receiving, but also open up capacity for us to go wider. And that team has also supplemented by an inside sales team that has also been expanded in order to support that effort of increasing our breadth. And so, we expect that to continue to deliver growth for us. And you've seen that in the results around new accounts where we've clipped up near 600 new accounts, where historically, if you look back, we are generating about 400 new customers, roughly a quarter, we've now clipped up to a new height. I expect that to continue to persist as the business continues to perform with our expanded footprint. The last one within the quarter, we're very excited about the Switch Your Tox program. It serves multiple purposes. The first is, it's designed to increase our market share within customers that are in early stages of using our product or accounts that are in some stage of considering working with Evolus. We believe it creates a tipping point type of effect. The reason we say that is because, one of the challenges we know with customers that bring on Jeuveau into their practice initially is how do I initially position this with my existing users? It's much easier, of course, to introduce a new product to new consumers coming in the practice. The challenge for new customers is introducing it to their existing customer base. And I think you see that reflected in your research. This Switch Your Tox program is designed to make it simple, to switch patients that are using existing toxins over to Jeuveau. It gives the account a crutch. It gives them the confidence that if you switch your tox, you'll love Evolus, they can speak to their own experience using our product. And it gives the consumer a financial incentive rather than earning $20 or $30 off the loyalty program for their existing toxin. They can earn $160 off of two consecutive treatments. And we know the macroeconomic environments and the back of consumer's mind, and with $160 off, that's a meaningful savings. And we're confident that once a consumer is engaged with the brand, they become a loyalist. We see that reflecting our consumer loyalty data. So, it does two things. It converts patients immediately, which will drive our market share, as we go wider and deeper within customers. But it also creates a loyalty within that practice that the practice can build on to continue to expand their customer base. That's why we believe this is not just an investment for the third quarter, but beyond, because it really does reap dividends. We've seen that reflected in our market share expansion within existing accounts over the last 12 to 18 months. This is simply a program designed to accelerate that within accounts that are in earlier stages of consideration. As you think about modeling this, from a gross margin standpoint, you should assume -- clearly, the coupons come at cost, that's a gross margin cost. But those gross margins we've provided our full year guidance, it's reflected within that guidance level. So, it won't impact how that program works, but it will be facilitated through the existing loyalty program. So, for the practice, they really don't have to do anything more than purchase product. And then, the dollars that they receive for those $160 in savings, they go directly through the same consumer loyalty program that these practices are currently using in their offices. So, it's very simple to execute for our field. It's turnkey for the consumer. They get it immediately at the point-of-sale, and we believe the simplicity of that and the frictionless approach that we've taken will facilitate a strong uptake of the program.