Badri Kothandaraman
Analyst · Williams Research. Your line is now open
Good afternoon and thanks for joining us today to discuss our second quarter of 2018 financial results. We had a reasonable quarter. We reported revenue of $75.9 million for the second quarter of 2018 at the midrange of guidance. Our non-GAAP gross margin in the second quarter was 30.5%, surpassing the higher end of guidance. Our non-GAAP operating income was $4.1 million and we are pleased to report the third consecutive quarter of positive non-GAAP operating income. During the second quarter, we continued to make progress on strengthening the balance sheet and improving the company's operations. Turning to the balance sheet, we exited the second quarter with a cash balance of $58.5 million. Our sharpened focus on improving AR, AP and inventory management in Q2 resulted in approximately $3.6 million of positive free cash flow. We are pleased that we reached our gross margin model two quarters ahead of our plan. We are making good overall progress on reaching our 30-20-10 target operating model by the fourth quarter of 2018. Eric will go into greater detail about our financial results later in the call. An important focus in our business that we discussed last quarter is what we call the ease of doing business. How customers perceive us. During the second quarter we significantly improved our customer contact center and online support. The contact center improvement resulted in a six-fold decrease in the average wait time in the second quarter as compared to the first quarter of this year. Our customer wait times were down to less than two minutes on average. We have also improved our self service support tools to help installers and homeowners. Last month we launched Service-on-the-Go which installers can use from their mobile device to get service instantly. Now 65% of our customers are using self-service tools to get warranty support saving about 10 minutes per case by not having to call Enphase's customer service. We will also be launching a chat function from our website this quarter which will be another timesaver for our customers. As part of our efforts to improve customer experience, we are rolling out an upgrade program for our legacy microinverter products. During the second half of 2018 Enphase will offer a targeted program for homeowners who purchased our first and second generation microinverter products by providing these early adopters with upgrade choices to the latest generation of products. We know these customers were instrumental in enabling Enphase to ramp in its early days. We appreciate their loyalty and would like to offer them update options. We have piloted this program to homeowners located in the Northeastern U.S. and will be rolling it out to homeowners throughout North America during the remainder of 2018 and into 2019. We will be discussing our customers' experience, initiatives in more detail at our Analyst Day on August 16 and I will also continue to provide updates every quarter. As a key customer experience metric we introduced last quarter was a net promoter score or NPS. NPS is calculated based on feedback from customer surveys on how likely they are to recommend Enphase to a friend or colleague. To be completely candid, we were not doing a good job of servicing our customers a year ago, but that has changed. Our NPS has improved dramatically in just three quarters. We view it as evidence of our progress towards embracing a customer experience focus culture. We are making it easier to do business with Enphase, significantly reducing cost of ownership and using outstanding customer service as a competitive differentiator. Now turning to our markets, the second quarter revenue in the U.S. was up 9% sequentially and down 6% year-on-year. We continue to ramp IQ 7 shipments to our U.S. customers during the quarter along with shipments of IQ 7X our microinverter compatible with 96-cell modules. In Europe the revenue was up 12% sequentially and 30% year-on-year. We announced the introduction of IQ 7 in Europe during the second quarter. This represents Enphase's entry into the German and Austrian solar markets while expanding its presence in other solar markets such as France, Benelux, UK and Switzerland. We maintained our market share lead in France during the second quarter and grew market share in the UK, Benelux and Switzerland. In APAC, revenue was down 13% sequentially and up 46% year-on-year. We introduced IQ 7 in Australia and New Zealand during the second quarter along with Enphase IQ microinverters across India. In Latin America the second quarter revenue was down 6% sequentially and 42% year-on-year. There have been delays associated with Puerto Rico recovery after the devastating hurricanes and we look forward to introducing our IQ 8 system solutions based on our always on Ensemble technology to the region in 2019. So finally, our U.S. and international mix for Q2 was 62% and 38% respectively. Now that our balance sheet and progress towards 30-20-10 operating model are on track we are increasing our focus on profitable topline growth. In 2017 we walked away from low margin businesses, focused on operational excellence and cost control. In January 2018 we launched the topline business process to grow both organically and profitably. We expect the results of this business process to bear fruit in the fourth quarter of this year throughout 2019 and further beyond. We plan to achieve this through innovation and delivering value-added products to our customers. The four levers for profitable topline growth are IQ 7 regional expansion, IQ 7X for 96-cell modules, AC modules, and IQ 8 Ensemble. Of course providing the best possible customer experience is the bedrock of such growth. The first lever for profitable topline growth is IQ 7 regional expansion. In Q2 we introduced IQ 7 to more regions around the world. Approximately 22% of our microinverter shipments in Q2 were IQ 7 up from 8% in Q1. We expect to have a much more significant ramp in Q3 and complete the transition in Q4. We are still experiencing worldwide component shortages in our IQ 7 rollout on transistors, capacitors, and resistors. We continue to work diligently to resolve these issues at both a tactical and strategic level. The second lever for profitable topline growth is our IQ 7X which is the highest power and highest efficiency variant of our 7 generation family of microinverters. As I mentioned, we started shipping our IQ 7X microinverters to our U.S. customers during the second quarter. The IQ 7X product addresses 96-cell modules up to 400 W and with a 97.5% CEC efficiency is ideal for integration into AC modules. We will introduce IQ 7X to rest of the world later this year. The third lever for profitable topline growth is AC modules. In June, we announced a definitive agreement to acquire SunPower's microinverter business for $25 million in cash and $7.5 million shares of Enphase common stock. Enphase will become the exclusive microinverter supplier for SunPower's residential business in the U.S. Enphase's IQ 7X microinverter was designed specifically for SunPower X series 96-cell modules. This transaction is expected to close by the end of the third quarter of 2018 followed by initial IQ shipments in the fourth quarter. We expect to add $60 million to $70 million of annualized revenue from this acquisition in the second half of 2019 at 33% to 35% non-GAAP gross margin. In April 2018, we announced a strategic partnership with Solaria Corporation for the introduction of an Enphase Energized IQ 7+ AC Module, the 355W Solaria PowerXT-AC. Solaria is already shipping these AC modules to distributors. Earlier this year we also announced a partnership with Panasonic to integrate IQ 7X into Panasonic's 330W HIT module. Just to remind everyone, we announced ACM partnership last year with LG Electronics and JinkoSolar. Based on interviews from installers Enphase Energized AC modules allow installers to be more competitive through significant savings on installation time, logistics, training, and inspections when compared to discrete inverter solutions. Finally, a big catalyst for our profitable topline growth is our next-generation IQ 8 system solution. IQ 8 is based upon our grid independent "always on" technology called Ensemble that has the capability to transform our future by creating new market opportunities. As we have previously discussed, one of solar's biggest challenges is that it is grid tied. What this means is that if the grid fails and the sun is still shining there will be no production out of your solar system. With IQ 8 system you have a solution that will continuously provide energy regardless of the presence or absence of the grid that is solar during the day and storage at night. This is what we refer to as "always on". We have been working with a partner under a joint development agreement to customize IQ 8 for their off grid applications under which we earned $2 million of revenue in Q2 for product milestones that we completed. We expect to earn an additional $4 million as we complete subsequent milestones over the next two quarters. We are on track to introduce IQ 8 off grid system in Q4 2018 followed by grid independent IQ 8 system solutions in 2019. We continue to validate the IQ 8 systems solutions with our customers and are receiving very positive feedback. Our product development progress has been significant and we will be discussing the IQ 8 system and our Ensemble technology in detail at our upcoming Analyst Day on August 16. In summary, we are pleased with our overall progress during the first six months of 2018. The discipline we apply to gross margin improvement is now also being applied to drive profitable topline growth and improve the customer experience. Before I turn the call over to Eric, I'd like to make some general remarks. Last week we were attacked by a short seller who accused us of fudging the books. We did not respond, but to be honest this news aggravated and enraged us as the remarks were baseless and wrong. I want to say a few worlds on our core values as a company. We hold ourselves to the highest standards of ethics and integrity. We tell the truth and don’t tolerate excuses and the only thing we value is data, logic and reason. Last year McKenzie came in taught us how to work on costs. This literally involved working on hundreds of little things to improve the company. Just to show you every cent we take out of cost is important. A few extreme examples to show the extent of how we think and manage our, yes, for example we've spent a lot of time optimizing the labels and manuals on the microinverter to save pennies. We've spent tons of time in minimizing and squeezing every square millimeter of PCB space for the microinverters. We spent a lot of time eliminating components such as resistors and capacitors even if it means a fraction of a cent at a time. I am proud to have an incredible group of people who have worked very hard and turned this company around. We are laser focused on our number one priority, improve profitability quarter-on-quarter and creating further shareholder value. With that, I will turn the call over to Eric for his review of our financial results.