Kenneth Vecchione
Analyst · Michael Kaye of Citigroup. Your line is open
Thanks, Bruce. Good afternoon, and welcome to our first quarter earnings call. Before I discuss our earnings, I'd like to draw your attention to the press release announcing my departure from Encore as President and CEO and rejoining Western Alliance Bancorp as President. The decision to leave Encore was an extremely difficult one. I have truly enjoyed leading this company, working with an outstanding management team and a highly supportive board. However, I was presented with an opportunity I could not turn down, to rejoin the company I worked at from 2010 through 2013, and served as a board member for the last 10 years. I leave Encore knowing the business is well positioned for success on a clear strategic path and knowing the company is better positioned today to take advantage of favorable market dynamics than it was 4 years ago. I also leave the company knowing Ashish Masih is the right person to lead this company. As Ashish steps into the role of CEO, he will lead an accomplished management team, one he has worked with for 8 years. Ashish's background and level of accomplishments make him the perfect choice to be appointed CEO. Paul Grinberg, who many of you know, will be appointed President of our international group. Both Paul and Ashish have a wonderful working relationship and have the granular industry and operational knowledge to continue to drive the company forward and build upon our strong first quarter results. I'd like to begin today's call by discussing the major themes that are driving our first quarter results and 2017 outlook. I want to provide my viewpoint on changes I see happening in the industry and their impact upon the quarter. To start, we had a solid quarter of financial and operational performance. We are off to a good start. U.S. investment returns remain elevated, pricing continues to fall and credit-card debt continues to rise. Our collections, both in the U.S. and Europe, exceeded our expectations, and our total collections were above last year in constant currency. In the first quarter, defaulted debt rose and is likely to continue to grow as domestic charge-off volume rises in the U.S. This trend leads us to believe that defaulted credit card volume that will be sold in U.S. will grow 15% again in 2017 similar to last year's 15% rise. Higher defaulted volume will regulate pricing and should continue to keep pricing below last year. We are optimistic regarding industry returns. Pricing continues to move in our favor as we maintain our disciplined approach to capital allocation. However, some industry participants have been less disciplined than others. We believe, as supply becomes available, the market will follow our approach, increasing our ability to sustain our improved returns. To be clear, we are not chasing volume at the expense of lower returns. Let's turn our attention to Encore's domestic business. Our core U.S. first quarter money multiple reached 2 times for the first time since 2013. The prior three years' first quarter money multiples averaged 1.7 times. 2016 saw a pricing decline of 15%. First quarter pricing has declined another 15% to begin 2017. And we are hopeful that our competition will not be satisfied offering last year's pricing to this year's volume. Our pricing strategy is generating higher levels of ERC per dollar spent and improved earnings over time. Capital availability is paramount to capturing higher returns, along with operational capacity, which we continue to expand. We're off to a good start early in the year, having secured more than $350 million of commitments for 2017. There are several factors that drive success in our business, which I define as the five-Cs, capital, capacity, confidence, cost and commitment. Starting last year, we sold Propel in anticipation of higher volume, followed by our recent convertible bond offering. As a result of these actions, we now have nearly $300 million of deployable capital. We discussed the capacity build-out on our last call, and have begun to ramp up our call-center operations and prepare the legal channel for more volume. As volume rises, those with available capacity will garner better pricing. Today, we are confident in our ability to liquidate. And our first-year liquidation rate is 50% higher than when I started, which also supports the higher IRRs we are achieving. Cost structure has been and will continue to be a competitive differentiator for us. Our low-cost operations provide Encore the ability to collect low balance accounts at a cost advantage to our competition and provides us the capacity to administer our compliance and customer support functions with a high-touch cost effectiveness. And finally, when we commit to an issuer to close on a specific date, we honor that commitment. We also are deeply committed to the people of Encore, our investors, and most importantly, our consumers. We mentioned last quarter that we'd be adding approximately $20 million of spending to our 2017 budget to accommodate new purchases with higher returns, but with lower average balances, resulting in higher account volumes. As these portfolios contain more accounts per dollar deployed, they generate - generated increased expenses from account manager hiring, legal placements and letter volumes. We were making good progress on these spending and hiring initiatives so far in 2017 and are on track with investments planned throughout the upcoming year. The largest portion of additional expenses we spoke about last quarter of approximately $5 million will be spent in Q2, which we expect will cause second quarter earnings to be the low watermark for the year. From there, we expect that earnings will grow in the third and fourth quarter. And we made no change to our overall earnings outlook for 2017. Let's now turn our focus to our international business. Cabot deployed $76 million in Q1, reflecting a strong purchasing quarter in the U.K. Cabot's liquidation initiatives continue to drive improvement in collections, and combined with its cost-efficiency programs, enable capital to be deployed at solid returns. As we mentioned in February, J.C. Flowers and Encore have begun a process that could result in the listing of Cabot on the London Stock Exchange as early as the fourth quarter of this year. We believe this process will help crystallize the value creation of our European franchise. We've chosen advisers, and the process remains on track. Our ability to provide you with updates about any IPO or similar activity at Cabot are limited by security laws. In India, Encore Asset Reconstruction Company, or EARC, is now operational and has recently completed several small purchases. Our deployment will be slow and measured as we gain comfort with the market. Substantial spending and solid execution, and compliance and risk management over the last few years continue to generate significant benefits for Encore. One example stems from last year's delay of original account level documentation from issuers. Because of our ability to adapt to changing regulatory demands, we took decisive actions to get a handle on these issues and contain the impacts to our business. As a result, this situation is behind us now and our legal collections have resumed at normal volumes. We expect the collections that we deployed as a result of this industry issue will be mostly recouped in 2017 with a small portion to be collected in 2018. I'll now turn it over to Jon, who will take us through the financial results. Jon?