Ken Vecchione
Analyst · SunTrust. Please proceed
Thanks, Bruce, and good afternoon everyone. When looking back over the past year, the industry looks much different today than it did in the first half of 2016. At the beginning of last year, you may recall that pricing was stable although elevated at 2015 levels and supply was projected to remain flat or grow modestly year over year. As we approached mid-year, industry sentiment began to change course as pricing declined and supply improved. Toward the end of 2016, we could point to industry growth of greater than 15%, with corresponding 15% declines in pricing. These pricing and supply dynamics give confidence to projected higher returns in 2017. Reflecting on this past year and looking forward to the future, we believe industry volume will continue to improve as issuers have indicated in their recent earnings commentary that delinquencies and charge-offs are expected to rise. In a broad sense, we are an investment business with an operating platform and we conduct our business in cyclical markets. During the last several years we have reaped the benefits of purchasing high money multiple and IRR portfolios, particularly from the 2008 through 2011 vintages. Portfolio purchases made in 2014 and 2015 experienced the impact of elevated pricing and muted supply, which together pushed purchase price multiples down and along and IRRs. Starting in 2016 and continuing now into 2017, both returns and purchase price multiples have begun to rise again. Against this cyclical backdrop, we remain committed to our Connect with the Consumer programs, our analytical rigor, and pricing discipline. In the fourth quarter, Encore continued to see the favorable trend of lower pricing and higher volume in the US market. We believe the turn we’ve been seeing in the industry cycle continues to progress as pricing and supply are better than they were last year at this time. In addition, our consumer-centric liquidation programs continue to help drive better returns. As we look at the competitive landscape, we feel we are well positioned to take advantage of a number of emerging opportunities. We also feel that there are many characteristics in the current environment that will create barriers to entry to new or returning market participants. During today’s call, I’ll talk about how we’re positioning Encore to make the most of our current opportunities and take specific actions aimed at maximizing our return on capital. Let me begin by discussing Encore’s domestic business. Consistent with recent trends, we continue to see favorable buying conditions in the US market as pricing discipline persists. After several years of our market experiencing flat to modest growth, we estimate that the available market in the US grew greater than 15% in 2016 with the fresh segment growing at a greater pace than older seasoned paper. Based upon current industry trends and reported commentary from issuing banks, we expect the face value of charge-off balances to grow at a double-digit pace in 2017. Total outstanding credit cards just reached $1 trillion, and we are forecasting growth will continue over the longer term as issuers grow their loan portfolios and loss rates continue to rise. This pattern has traditionally been a leading indicator for future supply growth and improving purchasing opportunities. A number of factors are driving the increase in supply and corresponding higher returns. First, we believe the issuers are becoming capacity constrained, and therefore selling more. In fact, at a time in the cycle when we would expect issuers to be adding in-house collections capacity, we’re actually seeing some of them doing the opposite. We’ll be adding operational capacity in 2017 to take advantage of this opportunity. I’ll have more to say about the expenses involved with the capacity expansion shortly. In addition to the premium on collection capacity, there are fewer qualified buyers for the larger purchasing opportunities in the US. Because there have been more buying opportunities in the market, it appears that capital amongst some of our competitors is being consumed. This provides an advantage to those with capital to buy at a better price. In this regard, we believe that we are well-positioned. Injection of new capital in the market from new sources faces real challenges, due to the high cost of compliance, the persistent, demanding regulatory environment, and the significantly different collection techniques that are now required compared to those employed in the past. While all these trends are moving in a favorable manner, it will take time for us to move back to the higher returns that we saw in the pre-2011 vintages. But from where we sit today, it looks like the cycle has turned and we are headed in a favorable direction. We expect the evolution of this cycle to take time and to have favorable impact in coming years. We are increasingly taking advantage of larger buying opportunities in the market, already having committed more than $200 million towards forward flow commitments in 2017, with higher returns than last year. Better returns are being driven by lower pricing as well as continued improvements in our liquidations. Over time we’ve mentioned our multi-year initiative aimed at improving first-year liquidations by 50%. We remain on track to achieve this performance level before the end of 2017, despite the significant regulatory headwinds that the industry has weathered in recent years. Industry followers know that expenses precede liquidation. Starting in the back half of 2016, we found increased opportunities to deploy incremental capital at attractive returns. Some of these opportunities were in lower balanced portfolios that resulted in higher account volume. These portfolios contain more accounts per dollar deployed and generate increased expenses from account manager hiring, legal placements, and letter volumes. In 2017 you’ll see us hire additional account managers to address this volume increase and to build capacity for future opportunities. We expect account manager hiring and legal spend associated with this incremental account volume to add approximately $20 million of additional expenses in 2017, creating near-term earnings headwind. Our fundamental focus on IRRs is the right strategy to maximize long-term profitability and return on invested capital. In summary, in 2016, we deployed over $560 million in the US, up approximately $55 million from the prior year. We’re taking advantage of purchasing more volume at better returns and in investing early in the lifecycle to maximize our opportunity We are constructive on the US market as we expect to see higher delinquencies and more volume facing off against limited issuer collections capacity. Let’s now turn our focus to our International business now. As many of you know, by prior agreement, the window opens in July of this year for our Cabot investment partner J.CFlowers to begin an exit process for their ownership stake in Cabot. Over the joint ownership period, we believe we have created incremental equity value at Cabot through entering the new markets of Spain, France and Portugal, through market consolidation, and in maintaining our leading market share position in the UK. With that in mind, JCF and Encore have begun exploring an initial public offering of Cabot, which we believe will help crystallize the value creation of our European franchise. We are in the very early stages of this process, but we believe that it could be completed as early as the back end of 2017. We don’t expect to provide further comment for some time to allow the process to run its course. UK market is generally slow in the first quarter of the year. Nonetheless, we anticipate having a better-than-average quarter with respect to deployments in Europe. There has been much debate around the UK’s decision to exit the UK, we are monitoring this closely and so far we have not seen any impact on our collections performance. While the UK market is among the most sophisticated, we continue to leverage learnings from other markets to our benefit here. Elsewhere, we continue to invest in Latin America, monitoring our R&D investments in Brazil and Mexico as we pursue long-term growth opportunities. In India, after a lengthy period of preparation and regulatory review, Encore’s Asset Reconstruction Company otherwise known as EARC is positioned to begin operating during the first half of 2017. The India market shows great promise, and we believe being patient and working our way into the market is the prudent course of action. We plan to test into the market through the EARC, making smaller initial capital deployments as we invest in its infrastructure and work through the early challenges. As we learn, we will grow. We expect these additional costs will create an approximate $0.05 drag on earnings in 2017. Turning back to current events in the United States, the new administration has raised questions about the impact of federal regulations on the financial services industry. No matter how regulatory agendas take shape, we remain committed to the compliance and risk management principles we’ve advanced over several years. Sellers remain focused on managing reputational risk, and continue to push high levels of consistency in standards governing consumer interactions. Encore’s high levels of compliance and sophistication, as well as our culture of fair consumer treatment, provide sellers a clear path to achieving their goals This is a good and necessary emphasis for the continued long-term growth and maturity of the US market. At this time, I’ll turn it over to Jon, who will take you through the financial results.