Charles Piluso
Analyst · Maxim
Thank you, Ally. Good morning, everyone. We have made considerable progress throughout 2024, both in terms of financial performance and strategic execution. Through a combination of targeted geographic expansion and a clear focus on our core strengths, we have laid the groundwork to become a global leader in cloud infrastructure services. Today, we're one of the few global single-source providers of disaster recovery and cloud hosting with multi-cloud solutions. This is especially true in our IBM Power platform, where our specialization continues to offer valuable marketing and a competitive edge. Before we discuss the developments that we believe are building shareholder value as well as CloudFirst long-term direction, I'd like to begin with a brief overview of our financial performance for 2024 fiscal year. Total revenue for the year grew to $25.4 million, up 2% from $25 million in 2023. While this top line growth is modest, it reflects deliberate transition away from low-margin, onetime projects towards more predictable, subscription-based recurring revenue under long-term agreements. Our Cloud Infrastructure and Disaster Recovery Service business segment delivered strong momentum with revenue climbing 27% year-over-year to $12.3 million. These services made up 51% of total revenue, demonstrating the growing importance of our recurring cloud offering to our overall business. We ended the year with annual recurring revenue run rate of $21.5 million, a clear indicator that our business is becoming more subscription-based, stable and scalable. Net income improved significantly to $513,000, up nearly 71% from $299,000 in 2023. This reflects both margin expansion and more efficient cost structure. Adjusted EBITDA also showed strong growth, reaching $2.37 million, compared to $1.64 million last year. This captures our ability to scale the business while maintaining profitability, a key component in our long-term strategy. And our balance sheet remains healthy with $12.3 million in cash and marketable securities and no debt. This provides both operational flexibility and the capacity to invest in future growth. As expected, we experienced a decline in onetime hardware and a slight decrease in managed service revenue, a shift that is aligned with our strategy to prioritize sustainable recurring revenue streams. Looking beyond 2024, our 5-year organic growth further illustrates the strength and resilience of our cloud business. Between the first quarter of 2020 and the first quarter of 2025, CloudFirst achieved revenue expansion, driven primarily by our subscription-based cloud disaster recovery and hosting services. Over this period, the total quarterly nearly doubled, increasing from $1.86 million in Q1 2020 to $3.54 million in Q1 of 2025, representing a compounded annual growth rate of 18% for CloudFirst organic growth. If we include the merger of flagship with CloudFirst, it is a compounded annual growth rate of 30%. In parallel, we also observed steady growth across all services. Cybersecurity subscription and management expanded enterprise clients responded to revolving risk, software renewals and Office 365 contributed incremental recurring revenue, efforts to cross-sell and upsell our clients are underway. This performance reinforces the durability of our recurring model and our ability to expand client value through a broader portfolio of integrated solutions. It also speaks to customer retention, long-term contracts and increasing reliance on our infrastructure, all of which lay the groundwork for continued organic growth and client acquisition. Now I'd like to turn over to the developments that are setting the foundation for our future growth. One of the most significant milestones of the year was our international expansion into the U.K. We efficiently launched CloudFirst Europe Limited. This move established a regional presence and a long-term growth platform to serve a broader European market. We supported this expansion through key partnerships with Brightsolid in Scotland and Pulsant in England. We enabled the successful deployment of three Tier 3 data centers in the U.K. These facilities allow us to deliver our cloud platform and disaster recovery solutions within the U.K. borders in full compliance with strict regulatory requirements. This capability represents a powerful differentiator. Very few companies can provide an IBM Power Cloud platform with migration services and support across the U.S., Canada and the U.K. with consistent enterprise-grade level service levels and regional compliance. To lead this new market, we appointed Colin Freeman as Managing Director of CloudFirst Europe. Colin brings deep industry knowledge and leadership experience. And under this guidance, we are expecting some great things. In addition to our geographic expansion, we also executed structural milestone, the merger of Flagship and CloudFirst in January of 2024. This integration enhances our internal efficiency, consolidates technical capabilities and creates a stronger go-to-market engine. While unifying our teams and solutions, we are now better positioned to cross-sell cloud and managed services across both legacy and new client accounts. Today, we serve over 500 clients across a wide range of industries and the operational synergies are already evident, translating into measurable improvements in client engagement and service delivery as well as revenue growth. 2024, also a year in which the market increasingly recognized our value proposition, particularly sectors with complex compliance and security requirements. Some examples of client engagements include a 6-figure cloud infrastructure deal with the Canadian division of a leading Japanese motorsport manufacturer addressing complex hosting and security needs and expanded engagement with a $1 billion insurance company, adding new cybersecurity infrastructure services to an existing relationship, a strong vote of confidence in both our capabilities and partnership model. A contract with a major U.S. medical center provider, a HIPAA-compliant cloud solution, further strengthening our presence in the health care sector. These contracts are more than just revenue wins. They reflect our ability to deliver mission-critical solutions to organizations with stringent compliance and performance requirements. To support our growing client base, we continue to invest in platform expansion. In the U.S., we added a new Tier 3 data center in Chicago, boosting performance for clients in the Midwest and adding redundancy to our North American network. With this addition, our global infrastructure footprint now spends 10 data centers. This provides the high availability, geographic diversity and performance optimization required by enterprises, particularly those with multisite cross-border operations. We also observed strong growth in market awareness. In 2024, our CloudFirst website attracted over 84,000 unique visitors, signaling rising interest in IBM Power Cloud migration, continuity services and hybrid infrastructure solutions. We have also built a sales lead funnel, and our nurture list includes thousands of organizations, many with multi-location operations and complex compliance needs. With an estimated total addressable market in Europe and cross-border, IBM organizations exceeds 50,000 companies. Overall, 2024 was a year of execution as the results speak for themselves. We grew our recurring cloud business, improved our bottom line, expanded internationally and integrated our operations to better serve a global market. As we enter 2025, a strong financial foundation, a high-retention recurring revenue model, an international cloud platform and a clear strategy to capitalize on the growing demand, particularly in regulated and global enterprise markets. Selling, general and administrative expenses for the year ended December 31, 2024, were $11 million, an increase of $1.4 million or 13% as compared to $9.7 million for the year, December 31. The increase primarily due to increase in professional fees, stock-based salaries and travel. The adjusted EBITDA for the year to December 31, 2024, was $2.4 million, compared to the adjusted EBITDA of $1.6 million for the year ended December 31. Chris, I'm going to send it back to you, okay?