Greetings. And welcome to the Data Storage Corporation 2024 Fiscal Third Quarter Business Update. At this time, all participants are in a listen-only mode. A brief question-and-answer session will follow the formal presentation. [Operator Instructions] As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Alexandra Schilt, Investor Relations. Thank you. You may begin.

Thank you. Good morning, everyone. And welcome to Data Storage Corporation’s 2024 third quarter business update conference call. On the call with us this morning are Chuck Piluso, Chairman and Chief Executive Officer; and Chris Panagiotakos, Chief Financial Officer. The company issued a press release this morning containing its 2024 third quarter financial results, which is also posted on the company’s website. If you have any questions after the call or would like any additional information about the company, please contact Crescendo Communications at 212-671-1020. Before we begin, I’d like to remind listeners that this conference call contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, as amended, that are intended to be covered by the Safe Harbor created thereby. Forward-looking statements are subject to risks and uncertainties that could cause actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by such forward-looking statements. Statements preceded by, followed by or that otherwise include the words believe, expect, anticipate, intend, project, estimate, plan and similar expressions or future or conditional verbs such as will, should, would, may and could are generally forward-looking in nature and not historical facts, although not all forward-looking statements include the foregoing. Although the company believes that the expectations reflected in such forward-looking statements are reasonable, it can provide no assurance that such expectations will prove to be correct. Important factors that could cause actual results to differ materially from the company’s expectations include, but are not limited to, the company’s ability to benefit from the IBM Cloud Migration underway, the company’s ability to position itself for future profitability and the company’s ability to maintain its NASDAQ listing. These risks should not be construed as exhaustive and should be read together with other cautionary statements included in the company’s quarterly report on Form 10-Q for the quarter ended September 30, 2024, annual reports on Form 10-K and current reports on Form 8-K filed with the Securities and Exchange Commission. Any forward-looking statements speak only as of the date on which it was initially made. Except as required by law, the company assumes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, change circumstances or otherwise. I’d now like to turn the call over to Chuck Piluso. Please go ahead, Chuck.

Thank you, Al. Good morning, everyone. We have made important progress during the recent months, including penetrating strategic markets, forging important partnerships and establishing new regional data centers. Before we get into the detail on those achievements, I’d like to report that we generated $5.8 million in revenue for the third quarter. While this reflects a decline of 3% from the previous year, it does align with our strategic focus on building recurring subscription revenue, rather than relying on one-time non-recurring sales. Equipment sales are not our primary strategy, but as I’ve mentioned in the past, we will continue to support our clients and sell equipment and software. Our primary objective remains the same, securing ongoing service contracts with our enterprise infrastructure platform, which creates a stable revenue foundation and supports our long-term growth and profitability. When we look at a 3% decline in revenue, consider the recurring subscription agreements, their length of agreement, and then our excellent renewal rate. While there is a 3% decline for the quarter, what’s not stated is the increase in baseline revenue for 2025 in monthly subscription billing. We achieved profitability for the three months and a gross profit margin of 43.2% in the third quarter of 2024, up from 38.9% in the same period last year. This improvement is an increase in our infrastructure, cloud-based solutions on our enterprise platform. For the nine-month period, we generated $19 million in revenue and achieved profitability. I’d like to get into some of the developments during the quarter. This quarter, we expanded our presence into high growth, highly regulated sectors, where data security, compliance and reliability are paramount. We expanded our partnerships with a $1 billion insurance firm that selected us to enhance its cloud infrastructure and cybersecurity framework. This reflects the client’s confidence in our…

Thank you, Chuck. Good morning, everyone. Total revenue for the three months ended September 30, 2024 was $5.8 million, a decrease of approximately $178,000 or 3% compared to $6 million for the three months ended September 30, 2023. The decrease is primarily attributed to lower one-time equipment and software sales during the current period and a decrease in managed services partially offset by increases in all other revenue sources. Total revenue for the nine months ended September 30, 2024 was $19 million, an increase of approximately $184,000 or 1%, compared to $18.7 million for the nine months ended September 30, 2023. The increase is primarily attributed to the increase of 29% in infrastructure and disaster recovery cloud services, offset partially by a decrease in one-time equipment sales and managed services during the current period. Cost of sales for the three months ended September 30, 2024 was $3.3 million, a decrease of approximately $359,000 or 10%, compared to $3.7 million for the three months ended September 30, 2023. The decrease of 10% was mostly related to the decrease in one-time equipment and managed services related cost of sales. Cost of sales for the nine months ended September 30, 2024 was $11.1 million, a decrease of approximately $703,000 or 6%, compared to $11.8 million for the nine months ended September 30, 2023. The decrease of 6% was mostly related to a decrease in one-time equipment sales. Selling, general and administrative expenses for the three months ended September 30, 2024 were $2.5 million, an increase of approximately $221,000 or 10%, as compared to $2.3 million for the three months ended September 30, 2023. Selling, general and administrative expenses for the nine months ended September 30, 2024 were $8.1 million, an increase of approximately $1.2 million or 17%, as compared to $6.9 million for the nine months ended September 30, 2023. The increases were primarily due to an increase in professional fees, salaries, stock-based compensation and travel as a result of our international expansion efforts. Adjusted EBITDA for the three months ended September 30, 2024 was $515,000, compared to adjusted EBITDA of $486,000 for the same period last year. Adjusted EBITDA for the nine months ended September 30, 2024 and 2023 was $1.4 million. Net income attributable to common shareholders for the three months ended September 30, 2024 was $122,000, compared to net income of $179,000 for the three months ended September 30, 2023. Net income attributable to common shareholders for the nine months ended September 30, 2024 was $235,000, compared to $456,000 for the nine months ended September 30, 2023. We ended the period with cash and marketable securities of approximately $11.9 million at September 30, 2024, compared to $12.75 million at December 31, 2023. Thank you. I will now turn the call back to Chuck.

Thanks, Chris. Let’s open up the call for questions. Do we have any questions? Operator?

Thank you. Thank you. [Operator Instructions] Thank you. Our first question comes from the line of Matthew Galinko with Maxim. Please proceed with your question.

Hey. Thanks for taking my questions. Can we start on the services renewal? I think you mentioned $20 million or maybe it was north of that, but what you -- what is your line of sight to 2025 services revenue as of now? Just so I could get that correct.

Yeah. Thanks. Thanks, Matt. Thanks for the question. Good hearing your voice. When we say service renewals, I think that if you’re talking about managed services, we can give a number on that, Chris. You have managed services that we have on the revenue side. I think what we average between $175,000 a month to $200,000 a month on managed services. But when we -- I’m not sure if you’re software renewal and hardware maintenance, but I just give some of those numbers. So typically, our managed services were between $175,000 and $200,000. That will also include professional services that are part of the implementation of our subscription services. So, for example, if we were to take a look, let’s say, in our sales funnel, you usually can look at around 10% for implementation services. So when we take a look at that, you can kind of work backward on that, on what our numbers have been. On the actual software and hardware renewals, we run between $5 million and $6 million annually and that’s what creates a lumpiness sometime. One company -- large company has around $2.9 million to $3 million that occurs. What month does that occur?

In March.

In March. So, you’ll see that move up. So it’s not only equipment that gives it a lumpiness, but if we were to look at our baseline, okay, what’s going to move over into 2025? Let’s just say, for example, that our annual agreements, and when we talk about the annual agreements, I’m really referring to, and that’s why I was bringing it up, software renewal and hardware maintenance at that $5 million to $6 million. We’re talking about -- what’s that number on $21 million?

Yeah. It’s over $20 million.

Yeah. So, it’s over $20 million that we create a baseline from that. And with the degree and the amount that existing customers add to storage and compute power, on that alone, we have growth demands on it. So you’ll see this lumpiness that goes on. So what ends up happening is, if we take someone that’s got software renewal and hardware maintenance and they’re an on-premise customer, obviously, but we’re most likely doing disaster recovery for them as well. If we move them to cloud hosting, well, then we’re going to lose that revenue. They could move off the platform to another platform, not an IBM Power platform, let’s say to Intel, whatever. You would lose that. But typically, they’ll move to our hosting and they’re currently using disaster recovery. So, on baseline, you’re looking at around $21 million, which includes $5 million to $6 million of software renewal and hardware maintenance. You’re also looking at around, let’s just call it, $2 million to $2.4 million of managed services that’s part of that number.

Got it. That’s very helpful. Sorry, go ahead.

No. That’s it. I just want to make sure I’m answering that.

Oh! Gotcha. Okay. So, I guess, that number is inclusive of any -- is that -- does that assume kind of the 90% renewal rate or north of 90% so you’ll have some churn built into that number or so like, how should we see that number? Is that pre or post expected churn?

When we look at the churns on our calculations, it’s around 92%. I’m giving an estimate, I want to give exact numbers, but 92% on the client revenue side and 94% on the actual client side. So with only four or five competitors, I’ll use six competitors, two of them, one was purchased by a PE firm, another one was purchased by, I think, Kyndryl. So usually now when PE firms and other companies buy firms, sometimes leadership leaves and -- but you’ll have people leave, but the customers typically don’t leave, because there’s enough business out there and they don’t want to migrate their data again. So I would say that when we look at this 94% renewal rate that I’m going to say is an estimate, they just continue to stay. So what really comes in jeopardy is people, larger companies, you’re not going to get Deutsche Bank or Citibank to go into a cloud over the next few years, my belief. They’re bigger than anybody, their platforms. So you’ll see that $5 million to $6 million maybe dwindle down as our hosting moves up. So you won’t get that one big time pop for that $2.9 million, but that’s at a 15% margin, gross profit margin. If we move that to cloud hosting, we’re talking about north of 50% today. Our estimated calculations are really on our cloud services around a 60% margin. So when you look at managed services, we continue to do monitoring and managing the infrastructure for the clients. So our main focus is really, is supporting. And so many of our clients have Intel platforms with us, as well as the IBM platform, cybersecurity, we’re doing monitoring. So it’s kind of a bundle that it’s kind of tough to migrate away from us unless the company was purchased. Most likely they’re not going out of business. Our clients are midsize or enterprise level, but they could be acquired and moved to a different platform. So what we do is extremely sticky.

Helpful. Very much appreciate it. And I’ve got one more and then I’ll jump in the queue. So I’m not hogging the line, but if we could go a little bit deeper into that. So if we take just the cloud subscription renewals, is it reasonable to say that those really sticky customers that have already migrated to cloud subscriptions are north maybe like 95%, 96%. And are they on a revenue basis generally growing? So like, are the renewals generally bigger than the prior contracts as they, if they push more into the cloud or their cloud services come under higher demand?

It’s an interesting question because the first thing I want to approach is the years ago, we would always say we would have an automatic renewal on most of our term contracts for 36 months. We have 12 months as well and we have 60 months, but most of them are 36 months. And what we were doing in the past is we had an automatic renewal and the automatic renewal was just for a year. So if they had a three-year term, it was one year. So we picked up on this from a competitor, I think, and I’m going back a bunch of years. And now what we do is we actually, they renew for the actual term that was the original term. So we’d go for three years and then renew for three years. But what ends up happening is our account management team is constant touch with these clients. And Chris, our CFO puts out a weekly report KPIs. And I keep looking at that and it’s actually like a 3:1 ratio that our clients continue to add storage and compute power, other services, whether they were on IBM Power or Intel or now Intel moving to IBM Power or different levels of disaster recovery or cybersecurity. So what ends up happening is that we’re in constant touch and it’s growing. It looks like a 3:1 ratio. I’m not saying on the revenue side, but on the actual contract side addendums. The other thing is Harold Schwartz, who’s the President of the company, Harold put in place that when it renews, we can increase up to 10%. We have the right to increase up to 10% on their actual monthly term, which is good. So we can go back and increase that. We’re not stuck with keeping that because years ago, I mean, we have clients for over a decade and they were maintaining the same price and other services that might be software would continue to move up. So with that, we have a built-in 10% on top of that, along with, if you remember that whole model years ago, it’s a data grows. That’s what we’ve been doing. We’ve been doing data vaulting since 2002 and it’s only really since raising the money and all of that and moving on to NASDAQ that has given the opportunity to really get very aggressive and get smarter.

Great. Thank you.

Thank you. Mr. Piluso, we have no further questions at this time. I’d like to turn the floor back over to you for closing comments.

Thank you. Since our NASDAQ uplisting and capital raises in 2021, we have developed a business strategy that we believe will accelerate our growth, drive long-term profitability and maximize value to our shareholders. We are optimistic about the potential of our initiatives and we are executing. We remain committed to providing our shareholders with meaningful updates, and I would like to thank everyone who joined our call today. We appreciate it. Thank you. Have a great day.

Ladies and gentlemen, this does conclude today’s teleconference. You may disconnect your lines at this time. Thank you for your participation and have a wonderful day.