Sam Sato
Analyst · Robert W. Baird
Thanks, Donni, and thank you all for joining today's call. My first 100 days were, of course, busy and productive, but incredibly energizing after meeting personally with most of our team members. I continue to be impressed with the level of talent, commitment and energy this team brings day in and day out, and I'm proud and excited to be part of team Duluth. Over the last 60 days or so together with our team leaders, we continued our comprehensive review of our current operations, logistics networks, our marketing and technology capabilities and our unique brands and products. This review provided the foundation to formulate our strategic plan, which we are referring to as our Big Dam Blueprint. Our blueprint, we believe, will set the foundation to unlock our company's full potential for long term sustainable growth and is driven in part by meaningful shifts in consumer behavior. The five pillars to our blueprint are: one, lead with a digital mindset; two, intensify our efforts to optimize our own DTC channels; three, evolve our multi-brand platform to enable long term growth; four, test and learn to unlock new channels of growth; and lastly, five, invest in the enablement and future proofing of our enterprise. The importance of delivering a harmonious relationship between offline and online experiences has never been more important, and in fact, is expected by the customer. Digital disruption was only amplified during the pandemic when customers from all generations adapted to digital first behaviors in most areas of their lives, and now expect consistent experiences across all channels. To this end, the five pillars of our Big Dam Blueprint are linked through a common thread, which is the first pillar and is foundational to our plan, that is to begin with a digital-first mindset. A digitally led organization integrates technology into all areas of the business, fundamentally changing how it operates and delivers value to customers. Our digital transformation will provide the structure for how we prioritize our short, mid and long term efforts investments and overall operations of the business. Traditionally, our business has largely served a more established consumer with brand awareness efforts prioritized through traditional media channels. More recently, we've added brand trials such as localized digital, deeper behavioral based social targeting and tests in connected TV, which have helped drive new buyer growth and customer retention. In fact, these efforts have allowed Duluth to test our ability to be more targeted in awareness media channels. These recent efforts have proven to drive a similar lift in brand awareness and when scaled appropriately, have the potential to evolve our media investment strategy to better reach our target customer where they are consuming content. In the future, these types of investments will become a larger component of our marketing spend. Among younger consumers, shifts in content consumption can be seen through nearly all traditional media channels, including linear TV, terrestrial radio and other channels, moving to on-demand streaming and digital content. As you know, these younger customers are predominantly digital first audiences and a shift to a digitally-led mindset makes our brands and our products more relevant to this important demographic. It creates near-term benefits through building awareness and trial through channels where they currently consume content. It also puts us in a better position to grow and compete longer term through a continued commitment to emerging media and technologies as consumer preferences evolve and change. Focusing our efforts to the lens of the customer is how we will define the best ways to optimally engage with them. Our emphasis on digital enablement is being driven by the need for rich brand experiences that deepen relationships in ways historically reserved for off-line channels. And with the pandemic accelerating the migration from offline to online, our consumer experiences must be grounded in speed, ease, convenience and delivered as friction-free as possible through improved digital capabilities and logistics. The second pillar of our blueprint is to intensify our efforts to optimize our owned DTC channels. Our relevance with the customer through our direct channel is as strong as ever. Digital disruption, as mentioned earlier, was only amplified during the pandemic and has led to a permanent shift in consumer behavior. This shift in consumer shopping preferences plays to our strength and leadership in direct and gives us confidence to increase our focus and investments in our direct channel as our primary growth vehicle. Having said this, we also believe our stores are a critical piece of the omnichannel ecosystem. Our research tells us that the Duluth customer places a high value on our stores because they serve in addition to a place to purchase our products and experience our brand as a convenient touch point for services like buy online, pick up in store or curbside, ship-to-store and returns and exchanges. Stores also play an important role in driving new customer engagement as well as servicing business needs like fulfillment. Currently, we are conducting a strategic research to better inform our decisions in the future, which includes market data that will provide better insight into the size and composition of markets with a focus on the opportunity set of Duluth type customers in any given DMA, and our potential to capture market share that has sustainable growth and profitability. We are also looking closely at what the store of the future should look like to best serve the needs of the Duluth customer. For example, as our growth expands across multiple brands and as we continue to elevate our women's business, which we believe is underpenetrated, the layout of the stores will need to be more flexible. As we learn more, we plan to retrofit a few existing stores with future store concepts to better understand the impact. In our third pillar, we see great opportunity to evolve our multi-brand platform as a new pathway to grow the business. With the Duluth and Buck Naked brands still representing 90% of the business, our emerging brands, Alaskan Hardgear, 40 GRIT and Best Made, provide a long runway for growth by gaining greater share of wallet among our current customers as well as attracting new customers. We'll achieve this by creating unique brand positions and develop and deliver products to address our customers' needs for various occasions spanning work, outdoor recreation, casual lifestyle and first layer. In the future, this platform will allow us to develop and integrate new brands and expand our offerings to broaden our customer base. Our current brands will target the different needs of our customers who take on life with their own two hands and embrace the can-do attitude in both work and play. The products will be grounded in durability, functionality and solution based design for the intended end use. The Duluth brand will be focused on the lifestyle of American workwear. Our products will prioritize comfort throughout the workday while remaining timeless, quirky and humor infused. 40 Grit will become a sub-brand under Duluth focused on core products at sharper price points to service a more price sensitive workwear consumer. Alaskan Hardgear will focus on products needed to support outdoor activities and specifically the work that goes into enjoying the outdoors. The products will be focused on innovative solutions and versatility to be more in a broad range of conditions and outdoor recreation such as fishing, hiking and camping. Best Made will focus on well crafted timeless casual wear and hardgoods while prioritizing branding and aesthetic. The products will remain focused on high quality and rich storytelling and will be infused with origin stories. And finally, Buck Nicked. We have garnered so much equity with Buck Naked and believe we should position it as the Hero brand that it is. We will launch Buck Naked by Duluth Trading as a solution based predominantly first layer brand. This will allow us to elevate our assortment and intensify our focus on innovation with a focus on growing key categories such as underwear, under shirts and loungewear. We are also extending the reach of our portfolio brands by introducing a women's line to Alaskan Hardgear in spring of '22, and Best Made a bit later to complement our current Duluth, 40 GRIT and Buck Naked women's offering. The fourth pillar will be anchored on carefully testing and learning to unlock long term growth potential. Innovation is deeply embedded in our DNA. We're constantly exploring new ways to engage existing and new customers through product, services and touch points that they expect and value. For example, we're testing different avenues of B2B to evaluate new opportunities for growth. Our current partnerships are providing valuable learnings we can use to determine future needs across logistics, technology and talent. These learnings will help steer our investment decisions and priorities as we work towards enabling a more flexible and integrated infrastructure and logistics network. And finally, the fifth pillar in our blueprint, we are committed to increasing and, in some cases, accelerating investments to future proof our business. Right now, we're analyzing investments that will allow us to scale more easily and effectively as well as deliver on the ever-evolving customer expectations. We're currently analyzing and prioritizing four key areas; increasing our investments in automation across our logistics network to strengthen our supply chain resilience by improving flexibility gaining efficiencies, maximizing inventories and ultimately increasing speed from click-to-door; the appropriate investment level in technology, for example, data science and order management that will improve operations, generate positive impact and sustainable returns; enhancing our multi-brand platform to support growth through multiple brands and to seamlessly integrate new brands into the portfolio; and attracting the talent, skill sets and expertise that we need to scale the business. We believe our blueprint is sound and necessary to continue to strengthen our relationship with our customer lead as a competitive force and strengthen our position for sustainable long term growth. Our strategy will enable Duluth to meet its long term growth objectives, which are by the end of 2025, achieve at least $1 billion in sales, operating margins of high single to low double digits, earnings power of at least $2 in earnings per share, generate positive free cash flow and maintain low balance sheet leverage to preserve liquidity and strategic dry powder. Our blueprint provides a clear path to ongoing and sustainable profitability and sales growth and our entire team is very excited about the opportunities ahead of us. Now let me take you through a few high level thoughts on our second quarter performance. For the second quarter, we're pleased with the solid performance as improvements across multiple metrics drove positive year-over-year results. Our initiatives continue to deliver the planned results and we're excited to build upon them. Total sales for the quarter grew nearly 9% versus last year and just over 22% on a two year basis, which is the result of the strong relationships we have with our customers and the experience we are delivering to them. Our direct channel continues to deliver strong results as we saw sales expand by 42% on a two year basis. Year-to-date, our direct channel represented 61% of our total net revenues. The positive momentum in our retail channel continues to improve as store sales grew high double digits versus last year and 3.5% to 2019. We achieved sales growth with both men's and women's businesses as well as across all brands, which greatly contributed to second quarter sales and earnings growth and per share results of $0.27. This represents 50% increase over last year and 350% increase when compared to 2019. Our results affirm the relevance of our assortment and the underlying strength of our business. Many of the positive trends that we saw in Q2, including sales and gross margin rates have continued into Q3. Going forward, we will continue to focus on areas that are driving positive momentum. These include developing and delivering high quality solution based products, delivering relevant customer experiences through our own DTC channels to drive continued improvements in sales and profits, refining initiatives that increase our regular priced business as a percentage of total sales and strategically intensifying our marketing investments to capture consumer interest and engagement, build brand awareness and loyalty and attract new customers. In looking at the back half of the year, we now have better visibility into some of the headwinds others have reported on and to which we are not immune. Wage pressure for hourly associates has escalated and incremental costs associated with inbound receipts have increased significantly. We estimate that these incremental costs for the back half of the year will be around $16 million to $17 million. The freight specific costs will be absorbed in the cost of goods. However, we believe this impact can be offset by reducing promotions and continuing our efforts to sell more products at full price, which will result in back half gross margins being flat with last year. We'll continue to be prudent as we carefully monitor the fluidity of this situation and we'll take the appropriate actions to ensure that we are putting ourselves in the strongest position to succeed long term. I'm excited about our results year-to-date and the momentum we are seeing, and I look forward to sharing our progress next quarter. I'll now turn the call over to Dave to provide more details on our second quarter results. Dave?